Michael Porter's Value Chain

Value

Amount that buyers are willing to pay

Human Resource Management

Employee recruiting, hiring, training and development

Porter's Value Chain Analysis

It is a set of interrelated activities a company uses to create a competitive advantage.

Firm Infrastructure

Organizational structures, control systems, company culture

Inbound Logistics Operations Outbound Logistics Marketing and Sales Service

Primary Activities in Value Chain

Inbound Logistics

Refers to the transport, storage and delivery of goods coming into a business

Outbound Logistics

Refers to the transport, storage and delivery of goods going out of a business

Value Chain

Set of activities that a firm operating in a specific industry

Firm Infrastructure Human Resource Management Technological Development Procurement

Support Activities in Value Chain

Technological Development

Technologies to support value creating activities