Michael Porter's Value Chain
Value
Amount that buyers are willing to pay
Human Resource Management
Employee recruiting, hiring, training and development
Porter's Value Chain Analysis
It is a set of interrelated activities a company uses to create a competitive advantage.
Firm Infrastructure
Organizational structures, control systems, company culture
Inbound Logistics Operations Outbound Logistics Marketing and Sales Service
Primary Activities in Value Chain
Inbound Logistics
Refers to the transport, storage and delivery of goods coming into a business
Outbound Logistics
Refers to the transport, storage and delivery of goods going out of a business
Value Chain
Set of activities that a firm operating in a specific industry
Firm Infrastructure Human Resource Management Technological Development Procurement
Support Activities in Value Chain
Technological Development
Technologies to support value creating activities