Midterm #2: Characteristics of High-Performing Teams

Clear role and operational expectations

Define individual member responsibilities and team processes

Shared leadership, strong sense of accountability, alignment on purpose, open communication, high trust, clear role and operational expectations, early conflict resolution, and collaboration

Eight characteristics of high-performing teams:

Shared leadership

Interdependence created by empowering, freeing up, and serving others

Open communication

A climate of open and honest communication

Early conflict resolution

Resolution of conflicts as they arise, rather than avoidance or delay

Alignment on purpose

A sense of common purpose about why the team exists and the function it serves

Strong sense of accountability

An environment in which all team members feel as responsible as the manager for the performance of the work unit

High trust

Belief that member actions and intentions focus on what's best for the team and its members

Collaboration

Cooperative effort to achieve team goals