Midterm #2: Characteristics of High-Performing Teams
Clear role and operational expectations
Define individual member responsibilities and team processes
Shared leadership, strong sense of accountability, alignment on purpose, open communication, high trust, clear role and operational expectations, early conflict resolution, and collaboration
Eight characteristics of high-performing teams:
Shared leadership
Interdependence created by empowering, freeing up, and serving others
Open communication
A climate of open and honest communication
Early conflict resolution
Resolution of conflicts as they arise, rather than avoidance or delay
Alignment on purpose
A sense of common purpose about why the team exists and the function it serves
Strong sense of accountability
An environment in which all team members feel as responsible as the manager for the performance of the work unit
High trust
Belief that member actions and intentions focus on what's best for the team and its members
Collaboration
Cooperative effort to achieve team goals