Midterm - Talent Acquisition

Worker Adjustment and Retraining Act of 1988

Employers (with over 100 full-time employees) must provide 60 days advance notice of plant closings and mass layoffs (over 50 employees)

Department store BigTen refused to hire Max because of his religion. The store is in violation of ________.

Title VII of the Civil Rights Act of 1964

________ involves looking at past employment patterns and using those patterns to predict a firm's future labor needs.

Trend analysis

Bona Fide Occupational Qualification

a characteristic that is essential to the successful performance of a relevant employment function

B positions

a job with indirect strategic value; provides support to A positions

C positions

a job with little to no strategic value

Strategy

a long-term plan of action to achieve a particular goal

mixed motive case

an employer is accused of having both a legitimate and illegitimate reason for making an employment decision

Selection

assessing job candidates and deciding whom to hire

Deployment

assigning talent to appropriate jobs and roles in the organization

Talent philosophy

beliefs about how a firm's employees should be treated

A BFOQ is a(n) ________.

characteristic that is essential to the performance of a specific job

Axis Auto tries to keep its operational spending as low as possible so that it can pass its savings on to customers in the form of lower prices. This is known as a ________ strategy.

cost-leadership

common law

court-made law

A manager only hires Hispanic women as secretaries. This is an example of ________.

disparate treatment

An HR manager trying to recruit for a number of key positions in a firm asks the best talent to recommend the best employees they've worked with in the past or employees they feel would be good performers. This is an example of ________.

employee referrals

Uniformed Services Employment and Reemployment Act of 1994

ensures that members of uniformed services are entitled to return to their civilian employment

Bella Vista Inc. needs to hire a new marketing manager after the former manager retired. The company recruited James Anderson, who was employed in Webster & Co., and offered him the job of manager. This is an example of ________.

external talent focus

statutory law

legislative branch-made law

core workforce

longer-term, regular employees

Negligent referral

misrepresenting or failing to disclose complete and accurate information about a former employee

Fraudulent recruitment

misrepresenting the job or organization to a recruit

A job task is a(n)________.

observable unit of work with a beginning and an end

A successful executive, who is happy with her current position, does not look for information about other jobs, but might be tempted by a great opportunity is a(n) ________.

passive job seeker

Business strategy

plan for how to compete in one's marketplace

Workforce planning

process of predicting an organization's future employment needs and the availability of current employees and external hires to meet those employment needs and execute the organization's strategy

Jobs for Veterans Act of 2002

prohibits discrimination against and requires affirmative action for disabled veterans as well as other categories of veterans

Age Discrimination in Employment Act of 1967

prohibits discrimination on the basis of age (40 years and older are protected)

American with Disabilities Act

prohibits discrimination on the basis of disability status

Which of the following is a way in which companies usually deal with temporary employee surpluses?

removing contingent workers

To hire technical skills a company expects to need in six months, it would engage in ________.

talent-oriented staffing

Staffing Process

the functional process by which individuals are recruited, hired, and integrated into an organization

Hiring yield refers to ________.

the percent of applicants ultimately hired

Quid pro quo

the request for sexual favors in exchange for work-related benefits

An organization's competitive advantage is ________.

what it can do differently from its competitors

Hostile work environment

when actions taken by one or many in the workplace create an unwelcome or threatening environment for another

Negligent hiring

when an employer hires an applicant it knows or should have known could hard a third party

The number of applicants hired from specific subgroups is the ________ statistic.

flow

Title II of the Genetic Information Nondiscrimination Act of 2008

prohibits discrimination on the basis of genetic information

Pregnancy Discrimination Act of 1978

prohibits discrimination on the basis of pregnancy status and requires accommodation for childbirth and medical-related conditions

Title VII of the Civil Rights Act of 1964

prohibits discrimination on the basis of race, color, religion, sex, or national origin

Acquiring

putting together job offers that appeal to chosen candidates and persuading them to accept those offers

Presenting both positive and potentially negative aspects of a job to recruits is a ________.

realistic job preview

Which of the following visually shows each of the possible successors for a job and summarizes their strengths, present performance, promotion readiness, and development needs?

replacement charts

Immigration Reform and Control Act of 1986

requires employers to ensure authorization for employment (by way of citizenship, nationalization, or proper green card)

flow statistics

statistics that compare the percentage of applicants hired from different subgroups

stock statistics

statistics that compare the percentage of men, women, or minorities employed in a job category with their availability in the relevant population of qualified people interested in the position

concentration statistics

statistics that compare the percentages of men, women, or minorities in various job categories

Talent Management

strategies for developing improved processes for attracting, developing, retaining, and utilizing (staffing) people with the required skills and aptitude to meet current and future business needs

Growth strategy

strategy that emphasizes growing the company to expand the marketplace it competes in.

cost-leadership strategy

strategy that has "be the lowest-cost producer" as a goal

Differentiation strategy

strategy that has "develop a product or service that has unique characteristics valued by customers" as a goal

Costco's __________________ is that employees on all levels should receive market competitive pay, full benefits, discretion over how to do their work, and adequate resources, because they believe that employees make the difference in their retail operation.

talent philosophy

flexible workers

temporary, leased, part-time or contract workers, or independent contractors employed for short periods

Affirmative Action

the proactive effort to eliminate discrimination and its effects, and to ensure nondiscrimination results in employment practices in the future

Strategic Staffing

the process of staffing an organization in future-oriented, goal-directed ways that support the business strategy of the organization and enhance its effectiveness.

Staffing quotas

establish specific requirements that certain numbers of people from disadvantaged groups be hired

Executive order 11246 of 1965

established affirmative action to promote diversity

Steve works as a market analyst for an investment firm. What he does is instrumental to the firm making a profit. Steve's position is a(n) ________________ position.

A

When a selection test results in the disproportionate hiring of one group over another, ___________ has occurred.

adverse impact

________ are more broadly defined components of a successful worker's repertoire of behavior needed to do the job well.

Competencies

Cybertronics creates a taskforce to develop strategies for attracting and retaining highly-skilled and qualified employees. The committe recommends, among other things, giving employees in key positions more autonomy and higher salaries. This is an example of:

Talent management

Human capital advantage

acquiring a stock of quality talent that creates a competitive advantage.

In staffing, O*NET is used for ________.

background job analysis information

customer intimacy

delivering unique and customizable products or services that better meet customers' needs and increase loyalty.

Assigning a high-performing sales associate to work with the company's most important client is an example of ________.

deployment

job-oriented staffing

hiring to fill a specific opening

talent-oriented staffing

hiring without a specific opening

disparate treatment

intentional discrimination based on a protected characteristic

80 percent rule

rule that determines whether or not a company's employment practices have had a disproportionate effect on a protected group. Rule is that "a selection rate for any race, sex, or ethnic group which is less than 4/5s (80 percent) of the rate for the group with the highest rate will generally be regarded by federal enforcement agencies as evidence of adverse impact."

Competitive advantage

something that a company can do differently (and better) than its rivals

centralized staffing

staffing activities are channeled through one unit

Strategic staffing means ________.

staffing an organization in future-oriented and goal-directed ways that support the organization's business strategy and enhance organizational effectiveness

Specialization strategy

strategy that emphasizes a niche in a marketplace

Which of the following seems to be most important with regard to recruiter demographics?

The recruiter needs to be able to relate to a recruit's value system and drive.

________ is a quantitative technique that can be used to analyze a firm's internal labor markets and forecast its internal labor supply.

Transition analysis

Resource-based view of the firm

a company's resources and competencies can produce a sustained competitive advantage by creating value for customers by lowering costs, providing something of unique value, or some combination of the two.

A positions

a job with direct strategic value

Staffing strategy

a plan-including priorities, policies, and behaviors-for managing the flow of talent into, through, and out of an organization over time.

Recruiting

all organizational practices and decisions that affect either the number or types of individuals willing to apply for and accept job offers.

A job analysis ________.

determines a job's entry requirements

decentralized staffing

different business units of a company each house their own staffing functions

Proactive staffing

done before situations or issues arise

Reactive staffing

done in response to situations

Organizations that have a strong ________________ will be more successful at recruiting top talent even while using fewer resources to do it.

employer brand

adverse impact

employment practice has a disproportionate effect on a protected group (regardless of the employer's intention)

employment discrimination

employment practices that unfairly discriminate against people based on age, sex, race, religion, ethnicity, or disabilities

If the job of a loader exists to load packages on delivery trucks, the ability to safely lift and load packages onto a truck is a(n) ________.

essential function

Which of the following are employees of a company who take on the operation of certain functions, or staff an entire office or factory on a contractual basis for a client or company?

leased workers

Sourcing

locating qualified individuals and labor markets from which to recruit