Midterm - Talent Acquisition
Worker Adjustment and Retraining Act of 1988
Employers (with over 100 full-time employees) must provide 60 days advance notice of plant closings and mass layoffs (over 50 employees)
Department store BigTen refused to hire Max because of his religion. The store is in violation of ________.
Title VII of the Civil Rights Act of 1964
________ involves looking at past employment patterns and using those patterns to predict a firm's future labor needs.
Trend analysis
Bona Fide Occupational Qualification
a characteristic that is essential to the successful performance of a relevant employment function
B positions
a job with indirect strategic value; provides support to A positions
C positions
a job with little to no strategic value
Strategy
a long-term plan of action to achieve a particular goal
mixed motive case
an employer is accused of having both a legitimate and illegitimate reason for making an employment decision
Selection
assessing job candidates and deciding whom to hire
Deployment
assigning talent to appropriate jobs and roles in the organization
Talent philosophy
beliefs about how a firm's employees should be treated
A BFOQ is a(n) ________.
characteristic that is essential to the performance of a specific job
Axis Auto tries to keep its operational spending as low as possible so that it can pass its savings on to customers in the form of lower prices. This is known as a ________ strategy.
cost-leadership
common law
court-made law
A manager only hires Hispanic women as secretaries. This is an example of ________.
disparate treatment
An HR manager trying to recruit for a number of key positions in a firm asks the best talent to recommend the best employees they've worked with in the past or employees they feel would be good performers. This is an example of ________.
employee referrals
Uniformed Services Employment and Reemployment Act of 1994
ensures that members of uniformed services are entitled to return to their civilian employment
Bella Vista Inc. needs to hire a new marketing manager after the former manager retired. The company recruited James Anderson, who was employed in Webster & Co., and offered him the job of manager. This is an example of ________.
external talent focus
statutory law
legislative branch-made law
core workforce
longer-term, regular employees
Negligent referral
misrepresenting or failing to disclose complete and accurate information about a former employee
Fraudulent recruitment
misrepresenting the job or organization to a recruit
A job task is a(n)________.
observable unit of work with a beginning and an end
A successful executive, who is happy with her current position, does not look for information about other jobs, but might be tempted by a great opportunity is a(n) ________.
passive job seeker
Business strategy
plan for how to compete in one's marketplace
Workforce planning
process of predicting an organization's future employment needs and the availability of current employees and external hires to meet those employment needs and execute the organization's strategy
Jobs for Veterans Act of 2002
prohibits discrimination against and requires affirmative action for disabled veterans as well as other categories of veterans
Age Discrimination in Employment Act of 1967
prohibits discrimination on the basis of age (40 years and older are protected)
American with Disabilities Act
prohibits discrimination on the basis of disability status
Which of the following is a way in which companies usually deal with temporary employee surpluses?
removing contingent workers
To hire technical skills a company expects to need in six months, it would engage in ________.
talent-oriented staffing
Staffing Process
the functional process by which individuals are recruited, hired, and integrated into an organization
Hiring yield refers to ________.
the percent of applicants ultimately hired
Quid pro quo
the request for sexual favors in exchange for work-related benefits
An organization's competitive advantage is ________.
what it can do differently from its competitors
Hostile work environment
when actions taken by one or many in the workplace create an unwelcome or threatening environment for another
Negligent hiring
when an employer hires an applicant it knows or should have known could hard a third party
The number of applicants hired from specific subgroups is the ________ statistic.
flow
Title II of the Genetic Information Nondiscrimination Act of 2008
prohibits discrimination on the basis of genetic information
Pregnancy Discrimination Act of 1978
prohibits discrimination on the basis of pregnancy status and requires accommodation for childbirth and medical-related conditions
Title VII of the Civil Rights Act of 1964
prohibits discrimination on the basis of race, color, religion, sex, or national origin
Acquiring
putting together job offers that appeal to chosen candidates and persuading them to accept those offers
Presenting both positive and potentially negative aspects of a job to recruits is a ________.
realistic job preview
Which of the following visually shows each of the possible successors for a job and summarizes their strengths, present performance, promotion readiness, and development needs?
replacement charts
Immigration Reform and Control Act of 1986
requires employers to ensure authorization for employment (by way of citizenship, nationalization, or proper green card)
flow statistics
statistics that compare the percentage of applicants hired from different subgroups
stock statistics
statistics that compare the percentage of men, women, or minorities employed in a job category with their availability in the relevant population of qualified people interested in the position
concentration statistics
statistics that compare the percentages of men, women, or minorities in various job categories
Talent Management
strategies for developing improved processes for attracting, developing, retaining, and utilizing (staffing) people with the required skills and aptitude to meet current and future business needs
Growth strategy
strategy that emphasizes growing the company to expand the marketplace it competes in.
cost-leadership strategy
strategy that has "be the lowest-cost producer" as a goal
Differentiation strategy
strategy that has "develop a product or service that has unique characteristics valued by customers" as a goal
Costco's __________________ is that employees on all levels should receive market competitive pay, full benefits, discretion over how to do their work, and adequate resources, because they believe that employees make the difference in their retail operation.
talent philosophy
flexible workers
temporary, leased, part-time or contract workers, or independent contractors employed for short periods
Affirmative Action
the proactive effort to eliminate discrimination and its effects, and to ensure nondiscrimination results in employment practices in the future
Strategic Staffing
the process of staffing an organization in future-oriented, goal-directed ways that support the business strategy of the organization and enhance its effectiveness.
Staffing quotas
establish specific requirements that certain numbers of people from disadvantaged groups be hired
Executive order 11246 of 1965
established affirmative action to promote diversity
Steve works as a market analyst for an investment firm. What he does is instrumental to the firm making a profit. Steve's position is a(n) ________________ position.
A
When a selection test results in the disproportionate hiring of one group over another, ___________ has occurred.
adverse impact
________ are more broadly defined components of a successful worker's repertoire of behavior needed to do the job well.
Competencies
Cybertronics creates a taskforce to develop strategies for attracting and retaining highly-skilled and qualified employees. The committe recommends, among other things, giving employees in key positions more autonomy and higher salaries. This is an example of:
Talent management
Human capital advantage
acquiring a stock of quality talent that creates a competitive advantage.
In staffing, O*NET is used for ________.
background job analysis information
customer intimacy
delivering unique and customizable products or services that better meet customers' needs and increase loyalty.
Assigning a high-performing sales associate to work with the company's most important client is an example of ________.
deployment
job-oriented staffing
hiring to fill a specific opening
talent-oriented staffing
hiring without a specific opening
disparate treatment
intentional discrimination based on a protected characteristic
80 percent rule
rule that determines whether or not a company's employment practices have had a disproportionate effect on a protected group. Rule is that "a selection rate for any race, sex, or ethnic group which is less than 4/5s (80 percent) of the rate for the group with the highest rate will generally be regarded by federal enforcement agencies as evidence of adverse impact."
Competitive advantage
something that a company can do differently (and better) than its rivals
centralized staffing
staffing activities are channeled through one unit
Strategic staffing means ________.
staffing an organization in future-oriented and goal-directed ways that support the organization's business strategy and enhance organizational effectiveness
Specialization strategy
strategy that emphasizes a niche in a marketplace
Which of the following seems to be most important with regard to recruiter demographics?
The recruiter needs to be able to relate to a recruit's value system and drive.
________ is a quantitative technique that can be used to analyze a firm's internal labor markets and forecast its internal labor supply.
Transition analysis
Resource-based view of the firm
a company's resources and competencies can produce a sustained competitive advantage by creating value for customers by lowering costs, providing something of unique value, or some combination of the two.
A positions
a job with direct strategic value
Staffing strategy
a plan-including priorities, policies, and behaviors-for managing the flow of talent into, through, and out of an organization over time.
Recruiting
all organizational practices and decisions that affect either the number or types of individuals willing to apply for and accept job offers.
A job analysis ________.
determines a job's entry requirements
decentralized staffing
different business units of a company each house their own staffing functions
Proactive staffing
done before situations or issues arise
Reactive staffing
done in response to situations
Organizations that have a strong ________________ will be more successful at recruiting top talent even while using fewer resources to do it.
employer brand
adverse impact
employment practice has a disproportionate effect on a protected group (regardless of the employer's intention)
employment discrimination
employment practices that unfairly discriminate against people based on age, sex, race, religion, ethnicity, or disabilities
If the job of a loader exists to load packages on delivery trucks, the ability to safely lift and load packages onto a truck is a(n) ________.
essential function
Which of the following are employees of a company who take on the operation of certain functions, or staff an entire office or factory on a contractual basis for a client or company?
leased workers
Sourcing
locating qualified individuals and labor markets from which to recruit