MIS 111 TEST 2 (UOFA)

_______________ is knowledge that has been codified or documented. A. Data B. Explicit knowledge C. Information D. Tacit knowledge

*B. Explicit knowledge

If your sales system shows a customer's name as "Johnny Smith", but your logistics system for shipping shows the same customer as "John A. Smith", what type of database problem does this represent? A. Security B. Inconsistency C. Redundancy D. Isolation

*B. Inconsistency

What topic from Data Mining is closely related to decision trees? A. Neural networks B. Rule Induction C. Case-based reasoning D. Nearest Neighbor Technique

*B. Rule Induction

Creating a business process that can be franchised is an example of what type of knowledge management conversion? A. Tacit to Tacit *B. Tacit to Explicit C. Explicit to Tacit D. Explicit to Explicit

*B. Tacit to Explicit

ERP address information silos by _____________. A. correcting a lack of communication between TPSs B. integrating functional areas C. reducing the amount of information presented D. simplifying system creation

*B. integrating functional areas

Assuming orders are currently being processed correctly, adding CPFAR inventory management practices would improve a company in all of the following ways except: A. Administrative overhead B. Process efficiency *C. Process effectiveness D. Process latency

*C. Process effectiveness

Which of the following factors related to the bullwhip effect was due to deception between two trading partners? A. Price promotion B. Batch purchasing C. Forecasting and Trend analysis D. Shortage gaming

*D. Shortage gaming

Using telepresence to change from in-person meeting to online (virtual meetings), would be an example of what order sustainability effect? a) 2nd Order (application) b) 1st Order (existence) c) 3rd Order (structural change)

*a) 2nd Order (application)

Your ABP "ticker symbol" is similar to what database concept? *a) A key b) A table c) A record d) A field e) An ERD

*a) A key

What term is used to describe the unintended consequence that the overuse of decision making tools results in the inability to make decisions? *a) Analysis Paralysis b) Task Delegation c) Weighted Decisions d) Stack Overflow e) Hidden Agendas

*a) Analysis Paralysis

What term was used to describe when large variations in demand occur in the supply chain even when consumer demand is constant? a) Bullwhip Effect b) Six Sigma c) CFAR Cycle d) SCOR Demand e) SMED Effect

*a) Bullwhip Effect

Reintermediation is addressing what business issue that was the result of disintermediation? a) Buying complexity b) Value Proposition c) Product availability d) Production scheduling

*a) Buying complexity

A cause and effect diagram, also known as a fishbone diagram, informs what type of decision? a) Causality b) Feasibility c) Budgeting d) Scheduling

*a) Causality

What type of data mining analysis identifies patterns in the data based on demographic characteristics (e.g., sex, age, race, income, education)? a) Classification b) Association c) Clustering d) Forecasting e) Sequencing

*a) Classification

Why is shortage gaming the most difficult of the bullwhip effects for a company to manage? a) Customer deception b) Information latency c) Inaccurate prices d) Product obsolescence

*a) Customer deception

In a business process diagram, a diamond shape is used to indicate what action? a) Decision b) Starting Point c) Ending Point d) User task

*a) Decision

What technique allows alternatives with independent contributions with similar overall business values to be identified and evaluated? a) Decision Matrices b) Bullwhip Effect c) Ishakowa Diagram d) Neural Network e) Master Production Schedule

*a) Decision Matrices

Setting the criteria for making a choice and searching for alternatives typically occurs in what phase? *a) Design b) Intelligence c) Choice d) Execution e) Transactional

*a) Design

A Virtual Private Network encrypts data and also verifies what else? a) End Points b) Application c) Network path

*a) End Points

78. The law enforcement data used by the COPLINK system is primarily focused on managing what type of knowledge? a) Explicit b) Sticky c) Tacit d) Feasible e) Open

*a) Explicit

Translating a product manual from one language to another is an example of what type of knowledge management conversion? a) Explicit to Explicit b) Tacit to Tacit c) Tacit to Explicit d) Explicit to Tacit

*a) Explicit to Explicit

By allowing group members to contribute ideas anonymously online, the ThinkTank system could help a participant overcome which of the following difficulties? a) Fear of speaking b) Lack of focus c) Hidden Agendas d) Misunderstandings

*a) Fear of speaking

What database term describes the ERD attributes that are all associated with one ERD entity, such as an StudentID, that collectively compose a record? *a) Fields b) Characters c) Keys d) Tables e) Files

*a) Fields

Which of the charts that you prepared for ABP-2 that is also called a Magic Quadrant, is commonly used in consulting and by businesses for the comparison of alternatives? a) I^2 (I-squared) Diagram b) Root Cause Diagram c) Cross-functional Diagram d) Bar Chart Diagram e) ans

*a) I^2 (I-squared) Diagram

What type of inventory demand is based on the forecasted need for finished products? *a) Independent b) Customer c) Dependent d) Required e) Shortage

*a) Independent

Data collection and the identification and statement of the problem occurs in what phase of decision making? a) Intelligence b) Choice c) Design d) Execution e) Transactional

*a) Intelligence

How did pioneering the SMED (single minute exchange of die) technique to reduce setup improve Toyota's operation of its assembly process? a) Made assembly line more agile / flexible b) Eliminated the need for workers c) Reduced payroll and headcount costs d) Reduced design errors e) ans

*a) Made assembly line more agile / flexible

Allocating resources based on the frequency of past incidents in an area would be an example of using what predictive Data Mining strategy? a) Nearest neighbor b) Case-based reasoning c) Neural Networks d) Rule Induction

*a) Nearest neighbor

Which of the following does a "PING" command NOT display about the computer? a) Network security b) It's IP Address c) Network latency d) Packet loss e) It's URL

*a) Network security

What term means users that cannot change or update the data in data warehouses or data marts? a) Nonvolatile b) Integrated c) Organized d) Consistent e) Relational

*a) Nonvolatile

In what SDLC stage would making a change to the systems requirements have the highest economic and behavioral costs? a) Operation and Maintenance b) Systems Design c) Programming and Testing d) Implementation

*a) Operation and Maintenance

Commonly-occurring and well-defined business activities such as scheduling employees work hours would be what category of organizational decision? a) Operational b) Fuzzy c) Strategic d) Management e) Validated

*a) Operational

A group of fields all associated with one identifier, such as an SSN, can best be described using what database term? a) Record b) Character c) Key d) Table e) File

*a) Record

What business model has been developed to identify, aggregate and curate products due to the complexity resulting from vendors selling their products directly to consumers online? a) Reintermediation b) Disintermediation c) Reverse Auctions d) Analytical CRM

*a) Reintermediation

Which of the following Intelligent Systems predictive outcome strategies uses decision trees? a) Rule Induction b) Neural Computing c) Nearest-neighbor d) Case-based reasoning

*a) Rule Induction

What term is used to describe when functions are added after the project has been initiated? a) Scope creep b) Feasibility Analysis c) Go/No-Go Decision d) Waterfall Design

*a) Scope creep

A Virtual Private Network uses tunneling to encrypt data and uses authentication to verify what else? a) Sender's and receiver's identity (end points) b) Browser version compatibility c) Valid data encryption key d) Transmission path on network

*a) Sender's and receiver's identity (end points)

Using a hardware token as your NetID+ authentication method uses which of the following methods? a) Something you have b) Something you are (biometrics) c) Something you know d) Something you do

*a) Something you have

Identifying majors with specific language and mathematics requirements using the Degree Search selection filters help you solve what type of business problem? a) Structured b) Economic c) Fuzzy d) Strategic e) Unstructured

*a) Structured

A company's IT architecture (e.g., data networks, applications, and databases) is related to what type of feasibility? a) Technical b) Behavioral c) Economic

*a) Technical

Telemedicine's approach is similar to what other collaborative business process? a) Telepresence b) Crowdsourcing c) Workflow d) Group systems e) Knowledge Management

*a) Telepresence

Information being represented in multiple forms, such as narrative text, numeric values, and multi-media formats, relates to what challenge for managing Big Data? a) Variety b) Veracity c) Volume d) Velocity

*a) Variety

Which of Thomas Freidman's "flattners" related to technologies related to how content can be digitized and therefore shaped, manipulated, and transmitted; how processes can be done at high speed with total ease; and how mobile can be done anywhere and anytime by anyone; and can be done by anyone? a. "The Steriods" b. Supply-chaining c. Informing d. Uploading

*a. "The Steriods"

The symbol we use in MS Excel for Absolute Addressing is what? a. $ (US Dollar Sign) b. = (Equal Sign) c. & (Amphersand) d. ! (Exclamation Point)

*a. $ (US Dollar Sign)

What would be the correct function to find the price of a Caffe Mocha, size Grande? a. =VLOOKUP(A14,$A$2:$D$10,3,FALSE) b. =VLOOKUP(A14,$B$2:$D$10,2,FALSE) c. =VLOOKUP($A$2:$D$10,A14,3,FALSE) d. =VLOOKUP(A14,$A$2:$D$10,"GRANDE",FALSE)

*a. =VLOOKUP(A14,$A$2:$D$10,3,FALSE)

A "Fishbone" process analysis diagram is also known as: a. A cause-and-effect diagram b. A correlation graph c. A cross-functional flowchart d. An organization chart e. A numerical analysis diagram

*a. A cause-and-effect diagram

All of the symbols representing tasks and decisions that are shown in single column of a vertical cross-functional diagram are related to the same what? a. Actor b. Root Cause c. Decision Model d. Organization e. Entity

*a. Actor

What is the name of a highly popular crowdsourcing Internet marketplace enabling individuals and businesses (known as Requesters) to coordinate the use of human intelligence to perform tasks that computers are currently unable to do? a. Amazon Mechanical Turk b. Azure Web Services c. Google Answers d. Bing Collaborative Interpreter

*a. Amazon Mechanical Turk

What is the Elevator Test? a. Being able to present the main point in 30 seconds b. Being more engaging then people standing in elevators c. Ensuring you speak clearly enough to be heard over noisy elevators d. Being engaging enough to keep someone engaged on an elevator

*a. Being able to present the main point in 30 seconds

What term is used to describe the most successful solutions or problem-solving methods for achieving a business objective? a. Best practices b. Decision support c. Agility d. Bottom line

*a. Best practices

What implementation approach mixes and matches core ERP modules as well as other extended ERP modules from different software providers to best fit their unique internal processes and value chains? a. Best-of-breed approach b. Vanilla approach c. Custom approach d. Software-as-a-service approach

*a. Best-of-breed approach

What type of chart essentially adds a third dimension, such as frequency or quantity, to scatter plots? a. Bubble Charts b. Stacked Area Charts c. Donut Charts d. Treemap Charts

*a. Bubble Charts

LEED refers to the efficiency of? a. Buildings b. Cars c. Desktop Computers d. Data Centers e. Aircraft

*a. Buildings

What is the name of the system used by Raytheon that allows technical blueprints to come to life so engineers engineers and customers can make quick changes to technical specifications and adjust equipment according to their needs using the "the common language of visualization." a. CAVE b. Glip c. Slack d. Jive

*a. CAVE

What are the equivalent concepts in Excel to the following database terms: Field, Record, and a Table, respectively? a. Cell, Row, Worksheet b. Reference, Slice, Workbook c. Formula, Worksheet, Workbook d. Cell, Range, Worksheet

*a. Cell, Row, Worksheet

Which of the following types of analysis would be used to produce the Clery report, which is a public annual security report (ASR) that includes statistics of campus crime for the preceding 3 calendar years identifying the crimes committed in physical (geographic) proximity to a college campus as an effort to improve campus safety? a. Cluster b. Forecasting c. Classification d. Sequencing

*a. Cluster

Identifying patterns in data based on common temporal (time) or spatial (geographic) traits is based on what type of data mining analysis? a. Clustering b. Association c. Sequencing d. Forecasting e. Classification

*a. Clustering

The "nearest neighbor" Intelligent System Strategy is similar to what DM method? a. Clustering b. Classification c. Association d. Sequencing

*a. Clustering

Which of the following decisions would *not* be a quantitative decision? a. Comparing project objectives with corporate objectives b. Return on Investment Analysis c. Price-to-Earnings Stock Analysis d. Approving a person's loan based on total debt and their age

*a. Comparing project objectives with corporate objectives

The "Porter's Forces" model deals with what aspect of globalized business? a. Competition b. Design c. Location d. Relationships e. Time

*a. Competition

What term describes a way of solving problems and producing things by connecting online with people that you otherwise wouldn't know? a. Crowdsourcing b. Group Systems c. Knowledge Management d. Communities of Practice

*a. Crowdsourcing

In the Ruby Tuesday's sales analysis case, analyzing historical data about the sales dimensions of products categories, sales regions, and months of the year would be best using which of the following approaches we've previously discussed? a. Data Cubes b. Knowledge Management c. Communitites of Practice d. Visualization

*a. Data Cubes

What information-related issues does using a relational database model solve? a. Data Redundancy b. Data Isolation c. Data formatting

*a. Data Redundancy

What type of data mining presents information graphically so that users are able to identify patterns in the underlying data? a. Data Visualization b. Case-based Reasoning c. Neural Networks d. Rule Induction e. Nearest-neighbor Techniques

*a. Data Visualization

When major airlines (American, Delta, United, etc.) bypass travel agents and directly market tickets to customers from the airline's corporate website, this is an example of using what type of business sales strategy? a. Disintermediation b. Crowdsourcing c. Group Systems d. Reintermediation e. Communities of Practice

*a. Disintermediation

What is the name of the Regents Professor and founding chair of the MIS Department that pioneered the field of Group Decision Support Systems? a. Dr. Jay Nanamaker b. Dr. Hsinchun Chen c. Dr. Sudha Ram d. Dr. Sue Brown

*a. Dr. Jay Nanamaker

What type of chart allows you to plot data using two y-axes and a shared x-axis, visualizing a correlation or the lack thereof between the two y-axes data sets? a. Dual Axis Chart b. Box and Whisker Chart c. Funnel Chart d. Radar Chart

*a. Dual Axis Chart

In the SCOR model, competitive requirements such as reliability, responsiveness, and agility are all related to what dimension of a vendor's performance? *a. Effectiveness b. Efficiency c. Mapping d. Productivity e. Modeling

*a. Effectiveness

For companies managing their supply chain business processes using CPFAR (Collaborative Planning, Forecasting and Replenishment), the process improvements over the traditional ordering process could be primarily considered as an improvement in which of the following? a. Efficiency b. Quality c. Effectiveness d. Agility e. Feasibility

*a. Efficiency

What is the process of identifying metrics that are outside of acceptable tolerance levels? a. Exception Reporting b. Drill Down c. Classification d. Visualization

*a. Exception Reporting

When Dr. Sudha Ram used CatCard data (digital traces) as part of her research to analyze students' routines and relationships to predict student retention. What knowledge management term would you use to classify the CatCard transactional data? a. Explicit data b. Sticky data c. Tacit data d. Feasible data

*a. Explicit data

Related to the concepts of globalization, what computer "law" states that the bandwidth (speed) of data networks will double approximately every 24 months? *a. Gilder's Law b. Moore's Law c. Metcalf's Law d. Ohm's Law e. Kepler's Law

*a. Gilder's Law

What term did Thomas Friedman's use to describe the impact of globalization where individual countries must sacrifice some degree of economic sovereignty to global institutions (such as capital markets and multinational corporations)? a. Golden Straightjacket b. Golden Arches Theory c. The Lexus and the Olive Tree d. The World Is Flat

*a. Golden Straightjacket

What Regents Professor on the MIS Faculty at the University of Arizona developed the COPLINK system for managing knowledge used in law enforcement? a. Hsinchun Chen b. Joe Valacich c. Jay Nunamaker d. Sudha Ram

*a. Hsinchun Chen

When analyzing the performance of students in MIS 111 on Exam 1, which of the following would not be appropriate as a useful "dimension" in an OLAP data cube? a. Individual email addresses b. Class standing c. Academic major d. Class section

*a. Individual email addresses

In Thomas Friedman's discussion of globalization, he described the process of globalization as being realized through actions that were first defined by your country, then later defined by multi-national companies, and finally, in the most recent age of globalization is defined by: a. Individuals b. International treaties c. Social media d. Financial markets e. Political parties

*a. Individuals

In the decision process, problem identification and classification occur during which phase? a. Intelligence b. Design c. Choice d. Implementation

*a. Intelligence

What type of inventory management systems deliver the precise number of parts, called work-in-process inventory, to be assembled into a finished product at precisely the right time? a. JIT b. Poke-Yoke c. SCOR d. Vertical

*a. JIT

What is the one key rule in designing a Presentation a. Keep is simple b. Use Color well c. Use high-quality graphics d. Use appropriate charts

*a. Keep is simple

Business metrics that describe the performance of critical business activities are known as: a. Key performance indicators b. Residual risk assessments c. Business continuity plans d. Business intelligence analyses e. Decision trees

*a. Key performance indicators

What term is used to describe the conversion of tacit knowledge to explicit knowledge, so that the knowledge can be used in the organization by the staff? a. Knowledge Codification b. Knowledge Cycle c. Knowledge Representation d. Knowledge Interpretation

*a. Knowledge Codification

COPLINK, developed at the University of Arizona in the MIS Department's Artificial Intelligence Lab, allows law enforcement officers to integrate database information to identify crime suspects based on limited information (e.g., a license plate number or nick name). What term is used to describe the type of information system that is commonly used to maintain collection of experiential, reflective and solutions-oriented information? a. Knowledge management b. Group decision support sytems c. Crowdsourcing d. Telepresence e. Spiderweb Mapping

*a. Knowledge management

In the COPLINK video case, law enforcement in what city used the COPLINK system developed to manage knowledge more efficiently and effectively? a. Mesa, Arizona b. Chicago, Illinois c. Las Vegas, Nevaa d. Tucson, Arizona

*a. Mesa, Arizona

Related to the concepts of globalization, what computer "law" states that value of the internet is related to the number of connections (users)? a. Metcalf's Law b. Gilder's Law c. Moore's Law d. Ohm's Law e. Kepler's Law

*a. Metcalf's Law

Related to the concepts of globalization, what computer "law" states that the density of transistors will double approximately every 18 months? a. Moore's Law b. Metcalf's Law c. Gilder's Law d. Ohm's Law e. Kepler's Law

*a. Moore's Law

Explicit, or "leaky" knowledge, is based on information that is: a. Objective and rational b. Subjective and cognitive c. Informally communicated with an organization d. Dependent on an employee's experience e. Customized by each user

*a. Objective and rational

Each long vertical or horizontal element in a cross-functional flowchart we put processes and decisions into represents what? a. One actor b. One decision c. One business process d. One connection

*a. One actor

Although globalization has been underway for many centuries, digitization, networking, and connectiveness have dramatically increased what? a. Pace of Change b. Number of "Olive Tree" products and services c. Data Redundancy d. Revenue per Employee e. Worker Productivity

*a. Pace of Change

Which phase of of PowerPoint Presentations do professionals spend the most time on? a. Practicing b. Designing c. Presenting d. Planning

*a. Practicing

If we are trying to select the projects to do first, what projects should we select? a. Projects that easy to do and also have a high value proposition b. Projects that will require significant effort, but are easily planned c. Projects that correct major errors in the software d. Projects that design new features requested by our customers

*a. Projects that easy to do and also have a high value proposition

Which of the following terms are related to production based on the mass customization initiated by a customer's order? a. Pull model b. Push model c. Make-to-stock model d. Forecast model

*a. Pull model

What type of decision based on explicit knowledge and involves analysis using an algorithm and measured data? a. Quantitative b. Qualitative c. Managerial d. Operational e. Collaborative

*a. Quantitative

CODASYL, the Conference/Committee on Data Systems Languages, is remembered almost entirely for two activities: its work on the development of the COBOL language and its activities in standardizing database interfaces. We've learned about the pioneers of databases (Chen and Codd) today, who is credited for developing FLOW-MATIC, which evoled into the COBOL, the widely used business programming language? a. Rear Admiral Grace Murray Hopper b. Ada Lovelace c. Dennis Richie d. Niklaus Wirth e. Charles Babbage

*a. Rear Admiral Grace Murray Hopper

In a decision matrix, a "weighting" allows what additional information to be included in the analysis? a. Relative importance b. Cost of capital c. Order of analysis d. Number of employees on the project team

*a. Relative importance

As discussed in class, what company was founded in the Globalization 2.0 era based on the business model of selling discontinued product lines directly to consumers by using a new transportation infrastructure to reach a geographically distributed customer base? a. Sears, Roebuck & Co. b. Ebay.com c. Overstock.com d. Wal-Mart e. BigLots!

*a. Sears, Roebuck & Co.

Which of the following causes of the bullwhip effect is related to a trading partner intentionally sharing inaccurate information with a company's future inventory requirements? a. Shortage Gaming b. Outsourcing c. Price Promotions d. Batch Purchasing e. Forecasting/Trend Analysis

*a. Shortage Gaming

What is the most important rule in presenting? a. Show your passion b. keep it short c. make eye contact d. move around

*a. Show your passion

In the Jack Welch Video Case in the SCM Lecture, What approach was he discussing as key to providing customer value? a. Six Sigma b. Total Quality Management c. Lean Manufacturing, using JIT and SMED d. the SCOR Model - the Supply Chain Operations Reference Model e. CPFAR - Collaborative Planning, Forecasting And Replenishment

*a. Six Sigma

In the video case for Nestle, data-driven decisions were primarily based on visualizations of information from what source? a. Social Media Platforms b. Investment Analyst Forecasts c. Financial Performance Reports d. Cost and Production Schedules

*a. Social Media Platforms

A Mekko, or Marimekko or market map chart, which paints a picture of the overall market and helps to drive discussions about growth opportunities or acquisitions by showing the relationship between each segment or bar to the total. A Mekko chart is similar to what other type of chart discussed in class? a. Stacked Bar Chart b. Scatter Plot c. Donut Chart d. Surface Chart

*a. Stacked Bar Chart

When Planning the presentation, what is the number one rule? a. Start with the end in mind b. Know your audience c. Have a clear structure d. Have the best content

*a. Start with the end in mind

When classifying items on an I^2 diagram, we depend on individuals with domain knowledge and consultants about the items. What name do we use to describe an individual with domain knowledge? *a. Subject-matter Expert b. Expert System c. Franchisee d. Community of Practice

*a. Subject-matter Expert

What term describes individuals with tactic knowledge about a particular domain? a. Subject-matter Experts b. Knowledge Guides c. Expert Systems d. Community Leaders

*a. Subject-matter Experts

Each long vertical or horizontal element in a cross-functional flowchart we put processes and decisions into is called what? a. Swimlane b. Path c. Timeline d. Thread

*a. Swimlane

Originally spun out of Stanford University as a research project, what big data tool started out by offering visualization techniques for exploring and analyzing relational databases and data cubes and has expanded to include Big Data research? a. Tableau b. PowerBI c. VMware d. Oracle

*a. Tableau

_______________ is knowledge that is generally imprecise, costly to transfer, and difficult to formalize or codify. a. Tacit knowledge b. Explicit knowledge c. Information d. Data

*a. Tacit knowledge

Cisco uses the term "the power of in-person" to describe the ability of what technology to improve access to subject matter experts and to open doors to small business people? a. Telepresence b. Crowdsourcing c. Data Mining d. Knowledge Management

*a. Telepresence

Which of the following technologies we've discussed was described as a more environmentally friendly "best practice for communication" that could greatly benefit small businesses? a. Telepresence b. Information Security c. Knowledge Management d. Data Mining

*a. Telepresence

Thomas Friedman was quoted as saying, "We're in the middle of 3 accelerations; the market, mother nature, and Moore's law. Moore's law says the power of microchips will double every 24 months, mother nature is climate change, biodiversity loss and population, and the market is digital globalization." What is Moore's Law? a. The number of transistors in a dense integrated circuit doubles about every two years b. The effect of a telecommunications network is proportional to the square of the number of connected users of the system c. The bandwidth of the internet grows at least three times faster than computer power d. The theoretical maximum information transfer rate of communications channel

*a. The number of transistors in a dense integrated circuit doubles about every two years

The big advantage of bubble charts over scatter charts is? a. They add another dimension b. They are more colorful c. They allow negative values on the Y axis d. There is no advantage

*a. They add another dimension

A Stacked Area chart is good for showing relative contributions of different series to a total over time, but they have one big limitation, which is? a. They can't show negative values b. They can only include 3 series c. One series can be hidden behind another series d. They can only show four points in time e. They tend to lack color and not draw the eye

*a. They can't show negative values

Pie charts have several limitations, including all of the following except? a. They have limited color and don't draw the eye and attention b. They can only show one series c. They cannot show negative values d. When two or more items are close in value it can be hard to determine which is larger e. Values near zero may not show up and be hidden

*a. They have limited color and don't draw the eye and attention

Treemap Charts largest advantage over bar or column charts is? a. They show individual values relative to the sum of the series as well as other values b. They allow multiple series to be displayed c. They allow time series data to be displayed d. There is no actual advantage

*a. They show individual values relative to the sum of the series as well as other values

Before paying an invoice in the procurement process, the accounting team checks that the purchase order, the goods receipt document (bill-of-lading), and the vendor's invoice all match. What is the term that is used to describe this auditing process? a. Three-way Match b. Order fulfillment c. Batch processing d. Cross-department process

*a. Three-way Match

In a vertical cross-functional business process diagram, the order of items in one column (from top to bottom) shows what relationship among these items? a. Time b. Cost c. Importance d. Frequency e. Skill level

*a. Time

In a vertical cross-functional diagram, items are ordered in one column relates to what? a. Time b. Economic value c. Feasibility d. Frequency of occurance

*a. Time

Hierarchical Diagrams are commonly used for all of the following except? a. Time series data b. Organizational Charts c. Project Task Decomposition d. Bill of Materials

*a. Time series data

In the decision matrix example shown below, which of the answers would have the highest score for Project A? a. Time to complete b. Affects other projects c. Project cost d. Financial gain

*a. Time to complete

The __________________ test proposes a scenario in which a man and a computer both pretend to be women or men, and a human interviewer has to identify which is the real human. a. Turing b. SkyNet c. Terminator d. Google

*a. Turing

When applying for advanced standing in the Eller College of Management, the process of selecting your major would be best described as having what characteristics of a decision? a. Unstructured and Strategic b. Structured and Operational c. Semi-structured and Operational d. Structured and Management

*a. Unstructured and Strategic

If the search column for a VLOOKUP contains a duplicate value, which value will be returned? a. VLOOKUP will return a value based on the the first match b. VLOOKUP will return a value based on the the last match c. VLOOKUP will return an error (#DUPLICATE), since the search column must be unique d. VLOOKUP will return both values

*a. VLOOKUP will return a value based on the the first match

What inventory strategy allows a company's supplier to monitor inventory levels and manage the replenishment process for the supplier's products? a. VMI b. Tier-1 Suppliers c. Push Manufacturing d. Bullwhip delivery

*a. VMI

What technology do companies use to make the links between connection between two corporate intranets more secure? a. VPN b. CPFAR c. SCOR d. VMI

*a. VPN

The characteristics of big data (data science) are described as being related to volume (of the information), velocity (speed at which information is collected), veracity (the accuracy of the information) and what other characteristic? a. Variety (integrating data from multiples sources) b. Vagueness (using data without a clear definition) c. Valuation (using data that has significant economic value) d. Visual (using data that can be displayed graphically) e. Vertical (using data related only to one market)

*a. Variety (integrating data from multiples sources)

When you check your credit score for incorrect information, you're responding to which of the "4 V's" discussed for "big data" in the financial reporting business sector? a. Veracity b. Volume c. Variety d. Velocity

*a. Veracity

According to the articles what technologies enable businesses and their employees to get in front of clients and customers but do it in a cost-savings manner? a. VoIP and web conferencing b. Telecommuting c. Telemedicine d. eFax e. email

*a. VoIP and web conferencing

What type of chart would be typically be used to show how the an initial value is affected by intermediate values -- either positive or negative -- and resulted in the composition of a final value? a. Waterfall Charts b. Histogram Charts c. Sunburst Charts d. Surface Charts

*a. Waterfall Charts

Which of the following is *NOT* a behavioral issue for meetings? a. Wrong people b. Hidden Agendas c. Misunderstandings d. Domination

*a. Wrong people

Of the items used that identify you uniquely at the University of Arizona, which one can be used as a primary key (unique identifier) outside the University? a. Your UA email address b. Your UA StudentID c. Your UA NetID d. Your UA CatCard Number

*a. Your UA email address

Telepresence systems seamlessly integrate _____ and _____. a. contextual awareness; content management b. content awareness; hardware c. sentiment analysis; contextual software d. Ethernet; WiFi

*a. contextual awareness; content management

Data ___________ means all applications are able to access the same data, which is ___________ by databases. a. independence; maximized b. independence; minimized c. isolation; maximized d. isolation; minimized

*a. independence; maximized

The shortage for week 4 (identified by the red box) will be how many units? a) 5 b) 20 c) 25 d) 100

*b) 20

Based on the clickstream data in the image, what level of support would the following assertion have: "If a students checks "Mygrades",then they will also access the PAR assignment" a) 25% Support b) 50% Support c) 75% Support d) 100% Support

*b) 50% Support

The ____________________ is a summary of information needs of the functional areas and of the organization as a whole. a) Application portfolio b) IT environment c) Mission d) Objective of the IT function

*b) IT environment

Making the Adobe Creative Cloud is now available to UofA students. What approach for software acquisition did the UoA used to allow students to have access to this software? a) Buy (Ownership of Intellectual Property) b) Lease (Right to Use Product) c) In-House Development (Writing Software) d) Open Source (Non-proprietary software) e) Government Seizure (Right of Eminent Domain)

*b) Lease (Right to Use Product)

What is the term used to describe a graphical description of a database that describes the way in which an organization's data and business activities are associated with one another? a. A Model of Efficiency b. An Entity Relationship Diagram c. An Enterprise Resource Design d. A Throughput Analysis e. An Artificial Database Scheme

*b. An Entity Relationship Diagram

What term is used to describe the behavior where small changes in customer demand that result in large variations in raw material orders causing inefficiency in the supply chain? a. Supply Chain Operations Reference (SCOR) Model b. Bullwhip effect c. Just-In-Time Orders d. Reverse Auctions e. Single-Minute Exchange of Dies (SMED)

*b. Bullwhip effect

[Disintermediation] What term is describes the conflict when manufacturers (brands) disintermediate their channel partners, such as distributors, retailers, dealers, and sales representatives, by selling their products directly to consumers through general marketing methods and/or over the Internet. a. Globalization b. Channel Conflict c. Porter's Forces d. Balance of Trade

*b. Channel Conflict

What approach to knowledge management would best describe the Eller FlexLabs? a. Best Practices b. Community of Practice c. Knowledge conversion d. Knowledge FAQ

*b. Community of Practice

What MS Excel function could be used to implement Intelligent System Rule Induction? a. IF Statements b. Conditional Formatting c. Pivot Table Slicers d. Table Filters

*b. Conditional Formatting

An entrepreneur developing detailed documentation of their business processes so that they can be offered to other individuals as a franchise operation is an example of: a. Converting explicit knowledge into tacit knowledge b. Converting tacit knowledge into explicit knowledge c. Creating a community of practice d. A time-delayed response e. Dependent demand

*b. Converting tacit knowledge into explicit knowledge

Which of the following is NOT a disadvantage of web-based call centers located overseas? a. Security b. Cost c. Control d. Communication

*b. Cost

Maintaining multiple copies of the same data in multiple information systems that can be independently updated commonly results in what information management problem? a. Data isolation b. Data inconsistency c. Data devaluation d. Data compression e. Data validation

*b. Data inconsistency

___________ support local control, whereas ____________ support central control. a. Data marts; data dictionaries b. Data marts; data warehouses c. Data warehouses; data dictionaries d. Data warehouses; data marts

*b. Data marts; data warehouses

In the decision support process, formulating a module to be evaluated and setting criteria for making a choice would occur during what phase of the decision making process? a. Choice Phase b. Design Phase c. Functional Phase d. Intelligence Phase e. Operational Phase

*b. Design Phase

A business intelligence tool that uses abstractions such as color and graphical images like instrument gauges to allow executives to grasp business situations quickly is known as a: a. Planning Horizon b. Digital dashboard c. Expert system d. Neural network e. Geographic information system

*b. Digital dashboard

Which of the following is an informational role? a. Disturbance handler b. Disseminator c. Entrepreneur d. Figurehead

*b. Disseminator

[ERPModules] Which of the following is typically not considered a "core" ERP module? a. Financial b. E-Business c. Human Resources d. Operations

*b. E-Business

What information systems standard allows trading partners to move routine documents, such as purchasing orders, using standard data formats as messages over the Internet. a. CRM b. EDI c. SFA d. JIT

*b. EDI

With respect to a database, what term is used to describe an abstract representation of all of the information included in a data structure about a particular type of entity? a. Entity Attribute b. Entity Class c. Entity Key d. Entity Model e. Entity Table

*b. Entity Class

The terms "contextual," "relevant," and "actionable" are commonly related to what term? a. Information b. Knowledge c. Repository d. Alignment e. Relationship

*b. Knowledge

What is NOT a factor contributing to the Bullwhip Effect? a. Shortage Gaming b. Outsourcing c. Price Promotions d. Batch Purchasing e. Forecasting/Trend Analysis

*b. Outsourcing

Internet-enabled globalization does the following: a. Forces new suppliers to distribute products using traditional distribution networks b. Removes geography as a barrier to relationships c. Creates barriers that protect "olive tree" products d. Forces competitors to share sales information and product pricing

*b. Removes geography as a barrier to relationships

Which of the following is a problem with BYOD? a. Satisfaction b. Security c. Productivity d. Cost

*b. Security

What type of problem has an optimal solution can be reached through single set of steps based on an algorithm? a. Strategic b. Structured c. Management d. Collaborative e. Unstructured

*b. Structured

15. Tacit or "sticky" knowledge, is based on information that is: a. Objective and rational b. Subjective and cognitive c. Easily communicated using cross-functional diagrams d. Described using algorithms and processes diagrams e. Easily understood with little domain knowledge

*b. Subjective and cognitive

Subjective knowledge that is based an individual's experiences is known as what? a. Refined knowledge b. Tacit knowledge c. Technical knowledge d. Explicit knowledge e. Procedural knowledge

*b. Tacit knowledge

Long term weather predictions are generally considered what type of problem? a. Structured b. Unstructured c. Physical d. Optimal

*b. Unstructured

What is an example of a decision that a Team Spiderweb diagram could be used to inform? a) Estimating the cost of staffing b) Assigning project development tasks c) Choosing a change leader d) Evaluating market feasibility e) Setting software development priorities

*c) Choosing a change leader

A Cost-Benefit Analysis is related mostly to what type of project management feasibility assessment? a) Technical b) Operational c) Economic d) Political e) Ethical

*c) Economic

What process improvement tool is used to identify factors that lead to an undesirable outcome? a) Tug-o-war diagram b) Gantt Chart *c) Ishikawa diagram d) PERT chart e) Cross-functional diagram

*c) Ishikawa diagram

8. When analyzing a set of click-stream data, what term is used describe the percentage of rows containing an item with a desired outcome relative to the total number of rows recorded? a) Projection b) Visualization c) Support d) Metadata e) Induction

*c) Support

According Cornell University's Computer Energy Usage Facts, how much energy can you save by replacing traditional CRT monitors with equivalently-sized LCD monitors? a. 20% b. 30% c. 40% d. 50%

*c. 40%

In a relational database, what term refers to the collection of items that are all related to a single unique value, where the single value often serves as the primary key? a. A field b. A form c. A record d. A list e. A deposit

*c. A record

[GoldmanSachs] What term was coined by Goldman Sachs in 2001 to describe the fastest growing market economies? a. EAGLES b. TIMP c. BRIC d. TICK

*c. BRIC

What type of data structure allows us to organize multi-dimensional information from a data warehouse so that it can be viewed using different data abstractions (or projections)? a. Neural network b. Click stream c. Data cube d. Executive dashboard e. Decision support system

*c. Data cube

Purchasing an entire box of screws, even though only a small number are need for the master production schedule is an example of making a purchasing decision based on what approach? a. Fixed order quantity b. Lot-for-Lot c. Economic Order Quantity d. Independent Demand

*c. Economic Order Quantity

One of the impacts of Globalization is the the Economics of Distance (Transportation Costs) has been replaced by what? a. Economies of Time b. Economies of Relationships c. Economies of Attention d. Economies of Margin Cost

*c. Economies of Attention

Often presented visually on an executive dashboard, what type of report focuses attention on business processes whose performance falls outside the range of their defined KPI metrics? a. Batch b. Drill-down c. Exception d. Ad hoc e. Annual

*c. Exception

The University of Arizona is nationally recognized for sustainability in its academics, research, operations, and administration by the Assocation for the Advancement of Sustainability in Higher Education. What Sustainability Tracking, Assessment & Rating SystemTM (STARS) rating was the University of Arizona awarded in 2017? a. Bronze b. Silver c. Gold d. Platinum

*c. Gold

The sequence of activities performed by users of GroupSystems' ThinkTank product directly parallel the steps in what other business process? a. Transaction processing system b. Operational CRM c. Knowledge management cycle d. Economic globalization e. Just-in-time Inventory Management

*c. Knowledge management cycle

[RelativeSize] What type of chart would be show the values of individual components proportional to a whole, allowing you to easily know relative size of a component, such as might be done to analyze the allocation of expenditures in a budget? a. Line Chart b. Bar Chart c. Pie Chart d. Bubble Chart

*c. Pie Chart

What is the term used to describe the process of reducing the number of dimensions of a multi-dimensional data cube (e.g., from three dimensions, perhaps season, location, and product, into two dimensions, such as season and location)? a. Simplification b. Variable c. Projection d. Context e. Function

*c. Projection

[ChartingTool] What is the name of the Business Intelligence tool that is used for interactive analytics and data modeling? a. Python b. Qualtrics c. Tableau d. R

*c. Tableau

How does telemedicine improve the delivery of medical care in rural communities? a. Telemedicine allows patients to make a preliminary self-diagnosis online b. Telemedicine prevents physicians from making errors during surgery c. Telemedicine reduces the need for patients to travel to physician's offices d. "Telemedicine Avatars" can perform routine procedures without the physician e. Telemedicine will allow a physician to meet with multiple patients at the same time

*c. Telemedicine reduces the need for patients to travel to physician's offices

What collaboration tool was discussed in class that enhances the participants' contextual awareness by sharing non-verbal information during meetings? a. Teleportation b. Twitter c. Telepresence d. Crowdsourcing e. Six Sigma

*c. Telepresence

A Bill-of-Materials describes the components that make up an item, the quantity used, and what other information about a finished good? a. The value of the material b. The vendor who supplies the material c. The relationships of raw materials and subassemblies d. The lot sizing used when purchasing raw materials

*c. The relationships of raw materials and subassemblies

Sensors, RFID tags, meters, GPS, and other devices are used to collect supply chain information. These are all examples of __________. a. OLAP b. OLTP c. source data automation d. batch processing

*c. source data automation

When you use Google Drive to work on a document with a classmate, this is considered _________. a. crowdsourcing b. teleconferencing c. virtual collaboration d. workflow

*c. virtual collaboration

In the Software Development Lifecycle Process (SDLC), in what SDLC stage is it the most costly to make changes to the system requirements a) Systems Design b) Systems Programming c) Systems Testing d) Systems Operation and Maintenance e) Systems Implementation

*d) Systems Operation and Maintenance

Which of the following is a DISADVANTAGE of purchasing prewritten software? a) It may eliminate the need to hire personnel specifically dedicated to a project. b) The company can know what it is getting before it invests in the product .c) The company can try out the software before purchasing it. *d) The software is controlled by another company.

*d) The software is controlled by another company.

What type of diagram helps a company assess the factors that inhibit change and encourage maintaining the status quo? a) Cross-functional diagram b) Ishikawa diagram c) Team spiderweb d) Tug-o-war diagram e) Inter-relationship graph

*d) Tug-o-war diagram

Which of the following is the correct order of the traditional System Development Life Cycle (SDLC)? a) analysis, investigation, design, programming and testing, implementation, operation and maintenance b) analysis, investigation, design, implementation, programming and testing, operation and maintenance c) investigation, analysis, design, implementation, programming and testing, operation and maintenance d) investigation, analysis, design, programming and testing, implementation, operation and maintenance

*d) investigation, analysis, design, programming and testing, implementation, operation and maintenance

The value of the "all time" total sales created by this projection could be calculated using what Excel function? a) average b) mean c) median d) sum e) count

*d) sum

According to MIT Sloan Management Review, what percentage of companies have placed sustainability permanently on their management agendas? a. About 10% b. About 25% c. About 50% d. About 70%

*d. About 70%

Which of the following knowledge management concepts includes an organizational culture focused on problem solving, a desire to share knowledge because of mutual interest, and norms that build trust, such as might be found in an MIS 111 FlexLab? a. Best practices community b. Knowledge management cycle c. Intellectual capital community d. Community of practice e. Click-stream analysis

*d. Community of practice

What technique has been used by companies such as Starbucks and Netflix used to engage large numbers of non-employees to innovate, manage, design and market new products? a. Executive dashboards b. Click-stream analysis c. Capacity planning d. Crowdsourcing e. Six Sigma

*d. Crowdsourcing

Concerns over using data to illegally discriminate against an individual or group, reaching wrong conclusions due to data contamination, and violating intellectual property (ownership of information) protections were legal and ethical issues discussed in relation to what topic discussed during this module? a. Telemedicine b. Crowdsourcing c. Click-stream analysis d. Data mining e. Project management

*d. Data mining

[Systems] What term is used to describe interorganizational ERP systems that provide web-enabled links among a company's key business systems—such as inventory and production—and its customers, suppliers, distributors, and other relevant parties? a. MRP b. MRP-II c. ERP d. ERP-II

*d. ERP-II

Pioneered at the University of Arizona, what decision support technology as developed to address problems such as a lack of focus, fear of speaking, hidden agendas and misunderstandings then collaborating with others? a. Data Mining b. Communities of practice c. Executive Dashboard d. Group Decision Support Systems e. Crowdsourcing

*d. Group Decision Support Systems

[Linkages] When viewing the linkages among trading partners, which of the following is common for both upstream and downstream supply chains? a. Orders b. Payments c. Products d. Information

*d. Information

In addition to possessing contextual and relevant information, what other characteristic aspect does knowledge possess? a. It is an entity class b. It solves a structured problem c. It is always displayed visually d. It is actionable e. It is consistent

*d. It is actionable

What is NOT a benefit of telemedicine? a. It improves access to healthcare b. It provides real-time care to isolated areas c. It reduces the need to move the patient d. It requires traveling so doctors can see their patients in person

*d. It requires traveling so doctors can see their patients in person

The success of a Group Decision Support System (GDSS) is based upon two key features: contributor anonymity (i.e., the identity of the person making the comment or suggestion is not known), and what other important feature? a. Analytical CRM b. Reintermediation c. Disintermediation d. Parallel Discussions e. Six Sigma

*d. Parallel Discussions

What Leadership in Energy and Environmental Design (LEED) certification was the building where our classroom is located, Environment and Natural Resources 2, awarded by the U.S. Green Building Council? a. Certified b. Silver c. Gold d. Platinum

*d. Platinum

Which of the following business component are *not* included in an MRP-II planning cycle? a. Raw Materials b. Workforce c. Plant and Equipment d. Product Margins

*d. Product Margins

What type of business systems have the capability to place automatic requests to buy products from vendors in real time? a. AI (Artificial Intelligence) b. CRM (Customer Relationship Management) c. DSS (Decision Support System) d. SCM (Supply Chain Management)

*d. SCM (Supply Chain Management)

Selecting EPEAT-compliant technology with a high rating over traditional, less energy efficient technology is an example of focusing on what sustainability effect? a. Use of government regulation to eliminate wasteful products b. Impacts of long term structural change c. Increased awareness through the use of metrics d. Substitution by using alternative methods

*d. Substitution by using alternative methods

In the case study presented in class, Nestle's Digital Acceleration Team training program focuses on developing skills in all of the following business issues, except: a. Listening b. Engaging c. Inspiring and Transforming d. Validating

*d. Validating

ERP address information silos by _____________. a. reducing the amount of information presented b. simplifying system creation c. correcting a lack of communication between TPSs d. integrating functional areas

*d. integrating functional areas

Telepresence is a version of ____________. a. email b. a portal c. unified communication d. videoconferencing

*d. videoconferencing

On a cross-functional diagram, what term is used to identify the tasks associated with a specific individual or process? a) Execution thread b) Work Sociogram c) Inter-relationship Digraph d) Critical path *e) Swim lane

*e) Swim lane

The task of brainstorming in a group decision support system is similar to what step in the knowledge management cycle? a. Disseminate b. Publish c. Refine d. Store e. Create

*e. Create

When Making Charts, you should do all of the following if possible, except? a. Ensure there are Legends for each Axis b. include the units you are using c. Ensure that the chart is still readable and the series distinguishable if photocopied, so colorblind people can easily read it d. Ensure there isn't unnecessary data in the chart e. Ensure the chart has images and clip art relevant to it's topic to make it appear dynamic and interesting f. Include citations for data sources

*e. Ensure the chart has images and clip art relevant to it's topic to make it appear

Which rule of thumb must you follow? a. The 10 20 30 rule b. The6x6rule c. the7x7rule d. the No more than 20 slides rule e. the 2-3 minutes per slide rule f. None of the rules of thumb are absolute musts

*f. None of the rules of thumb are absolute musts

EPEAT Preformance Categories (e.g., Material section, Energy Conservation, and Packaging Waste) are examples of that order effect of environmental sustainability? A. 1st Order - Creation, Use and Disposal B. 2nd Order - Applications Alternatives C. 3rd Order - Long term Structural Change D. 4th Order - Competitive Advantage

*A. 1st Order - Creation, Use and Disposal

Which of the following supply chain technologies eliminates the need for a company to implement the "3-way match" process? A. CPFAR B. SCOR C. Lean Manufacturing D. Six Sigma

*A. CPFAR

What common term was used with both human-computer interaction and In a database entity relationship diagram as a way of limiting choices by the user and also specifying the minimum and maximum possible values that may exist for a relationship between two entities, respectively? A. Constraint B. Entity Class C. Diagram D. Relationship E. Attribute

*A. Constraint

What type of inventory demand is based on the forecasted need for finished products? A. Independent demand B. Dependent demand C. Expected demand D. Shortage demand

*A. Independent demand

The difference between =vlookup() and =hlookup() is what? A. each record in a vlookup is in a row, and in hlookup is in a column B. each record in a vlookup is in a column, and in hlookup is in a row C. in vlookup the third variable specifies the row while in hlookup it specifies the column D. They perform the same function and are just alternative spellings

*A. each record in a vlookup is in a row, and in hlookup is in a column

Using telepresence and online/distance learning are examples of using technology to produce what order sustainability effect? A. 1st Order - Creation, Use and Disposal B. 2nd Order - Applications Alternatives C. 3rd Order - Long term Structural Change D. 4th Order - Competitive Advantage

*B. 2nd Order - Applications Alternatives

If we change the FOQ quantity to 75 units, what value will replace the projected available in week four? A. 25 B. 55 C. 80 D. 100

*B. 55

Reintermediation is addressing what business issue that was the result of company's directly selling to their customers as part of disintermediation? A. Value proposition *B. Buying complexity C. Product availability D. Production scheduling

*B. Buying complexity

What type of data mining analysis identifies patterns in the data based on demographic characteristics (e.g., age, gender, income, ethnicity, etc.)? A. Association B. Classification C. Clustering D. Sequencing

*B. Classification

Donut Charts are difficult to read, Microsoft recommends what as an alternative? a. Stacked Column or Bar Charts b. Scatter Charts c. Pie Charts d. Cake Charts

a. Stacked Column or Bar Charts

Which of the following does a Fishbone Diagram typically not inform you about a problem? a. The cost of correcting a problem with a process b. Identifies the major categories of a problem c. Identifies many of the root causes of problems d. Helps guide the process improvement processe. Organizes the problems associated with a process by the major categories

a. The cost of correcting a problem with a process