MIS Ch2

A) linked to their original sources B) organized into relevant directories C) tagged with a classification D) associated with an in-house expert E) indexed

In order to search for and retrieve knowledge objects in an enterprise content management system, the objects themselves must be: C) tagged with a classification

A) require close coordination and collaboration. B) involve knowledge that can't be put into an information system. C) are performed typically by operational-level employees. D) require intense levels of interaction with clients. E) require an emphasis on innovation.

Interaction jobs are those jobs which: A) require close coordination and collaboration.

A) Human resources systems B) Finance and accounting systems C) Sales and marketing systems D) Manufacturing and production systems

Middle management use ______ to determine prices for products and services. C) Sales and marketing systems

A) sales and marketing B) finance and accounting C) technology D) manufacturing and production E) human resources

Producing a bill of material is a responsibility of the ___ function. D) manufacturing and production

A) virtual world. B) wiki. C) social network. D) mind mapping tool. E) extranet.

Second Life is an example of a(n): A) virtual world.

A) senior management, knowledge workers, and service workers. B) senior management, operational management, and data workers. C) senior management, operational management, and workers. D) senior management, data workers, and operational management. E) senior management, middle management, and operational management.

The three principal levels of hierarchies within a business organization are: E) senior management, middle management, and operational management.

A) KMS B) TPS C) ESS D) MIS E) CRM system

A human resources system that summarizes the total moving, house-hunting, and home financing costs for employees in all company divisions is an example of which of the following? D) MIS

A) Cost/use matrix B) Task/time matrix C) Space/cost matrix D) Time/space matrix E) Time/cost matrix

What analytical framework discussed in the chapter helps understand and evaluate the benefits and uses of collaboration tools? D) Time/space matrix

A) E-commerce B) E-business C) CRM D) MIS E) SCM

Which of the following refers to the purchase or sale of goods and services over the Internet? A) E-commerce

A) KMS B) DSS C) ESS D) TPS E) MIS

Which of the following systems is designed to summarize and report on the company's basic operations? E) MIS

A) DSS B) MIS C) CRM D) Enterprise applications E) ESS

Which of the following systems is designed to support organization-wide process coordination and integration? D) Enterprise applications

A) Intranet B) Extranet C) KMS D) CRM E) DSS

Which of the following types of systems could be used to enable different firms to work collaboratively on a product? B) Extranet

A) Educating and training users about security B) Keeping management aware of security threats C) Maintaining tools chosen to implement security D) Providing physical security E) Enforcing the firm's information security policy

Which of the following would a CSO not be responsible for? D) Providing physical security

A) Recruit more staff to process paper document B) Accounting for the costs and benefits of information system C) Employee and management education D) Inventorying the firm's information system for a 360-degree view of information

Which one is not the possible solutions for using business information system. A) Recruit more staff to process paper document