MIS Chapter 1

To what degree has technology permeated every management discipline? Be able to give a few examples of how technology has changed areas such as finance, marketing, operations, accounting, etc.

-- Finance: You must also consider tech's role as part of any investment portfolio. Marketing- the ability to track customers, analyze campaign results, and modify tactics has amped up the return on investment of marketing dollars, with firms increasingly shifting spending from tough-to-track media such as print, radio, and television to the Web Rise of social media is blowing apart the marketing landscape. Operations- Quality programs, process redesign, supply chain management, factory automation, and service operations are all tech-centric. Accounting- The numbers used by accountants are all recorded, stored, and reported by information systems, and the reliability of any audit is inherently tied to the reliability of the underlying technology. Human Resources- Knowledge management systems are morphing into social media technologies—social networks, wikis, and Twitter-style messaging systems that can accelerate the ability of a firm to quickly organize and leverage teams of experts Law- Intellectual property, patents, piracy, and privacy are all areas where activity has escalated dramatically in recent years.

What kinds of jobs are available to someone with an IT background?

-Tech jobs rank among the best and highest-growth positions, and tech firms rank among the best and highest-paying firms to work for. -Information systems (IS) jobs are profoundly diverse, ranging from those that require heavy programming skills to those that are focused on design, process, project management, privacy, and strategy -i.e. business intelligence analyst, database administrator, social media manager

In the past decade, how has technology helped bring about radical changes across industries and throughout societies? What is the impact of a disruptive technology? What is its trajectory? Why do we care?

New technologies have fueled globalization, redefined our concepts of software and computing, crushed costs, fueled data-driven decision making, and raised privacy and security concerns. -In the prior decade, tech firms have created profound shifts in the way firms advertise and individuals and organizations communicate. -New technologies have fueled -disruptive tech eventually disrupts an existing market and value network (over a few years or decades), displacing an earlier technology.

mental model

a LEARNED set of rules or way of thinking developed from your friends, background, parents, friends, etc.

disruptive technology

a technology that begins by satisfying a distinct (often low-end) niche market, but eventually overtakes the dominant technology and replaces it in its main market