MIS Chapter 4
2) Which of the following best describes the effect that new information technology has on society? A) It has a dampening effect on the discourse of business ethics. B) It has a ripple effect, raising new ethical, social, and political issues. C) It is beneficial for society as a whole, while raising dilemmas for consumers. D) It has a waterfall effect in raising ever more complex ethical issues. E) It has a magnifying effect, creating increasing numbers of ethical issues.
B
24) According to ________, you should take the action that produces the least harm. A) Kant's categorical imperative B) the risk aversion principle C) the utilitarian principle D) the Golden Rule E) the "no free lunch" rule
B
40) When a cookie is created during a website visit, it is stored: A) on the website's server. B) on the hard drive of the visitor's computer. C) on the ISP's servers. D) in the browser's application settings. E) nowhere, because they are only used during a visit and are discarded once a visitor leaves the Web site.
B
54) ________ prohibits an organization from collecting any personal information unless the individual specifically takes action to approve information collection and use. A) A safe harbor B) The opt-in model C) FIP principles D) P3P E) The opt-out model
B
89) Which of the following terms refers to significant disparities in access to computers and the Internet among different social groups and different locations? A) CVS B) Technostress C) Digital divide D) RSI E) CTS
C
5) Which of the following is not one of the current key technology trends that raises ethical issues? A) Data storage improvements B) Data analysis advancements C) Increase in data quality D) Increase in use of mobile devices E) Advances in networking technology
C
8) Which of the following is a data analysis technology that finds hidden connections between data in disparate sources? A) HIPAA B) FIP C) NORA D) COPPA E) Spyware
C
91) Which of the following occurs when muscle groups are forced through tens of thousands of repetitions under low-impact loads? A) CTS B) CVS C) RSI D) Technostress E) RSS
C
22) Which of the following best describes Immanuel Kant's categorical imperative? A) If an action cannot be taken repeatedly, then it is not right to be taken at any time. B) One should take the action that produces the least harm or incurs the least cost. C) One can put values in rank order and understand the consequences of various courses of action. D) If an action is not right for everyone to take, it is not right for anyone to take. E) You should act towards others as you would like them to act towards you.
D
33) In 2010, the FTC added all of the following recommendations to its privacy guidelines except: A) firms should build products and services that protect privacy. B) firms should increase the transparency of their data collection. C) firms should require consumer consent and provide clear options to opt out of data collection. D) firms should limit the length of time that any personal data is stored to six months or less. E) consumers should be able to review and contest the accuracy and completeness of data.
D
39) All of the following laws apply to actions by the federal government except the: A) Freedom of Information Act. B) Privacy Act. C) Computer Security Act. D) Children's Online Privacy Protection Act. E) E-Government Act.
D
61) Which of the following is not a file-sharing service? A) The Pirate Bay B) Megaupload C) Morpheus D) Pandora E) Grokster
D
37) Which of the following U.S. laws gives patients access to personal medical records and the right to authorize how this information can be used or disclosed? A) HIPAA B) Gramm-Leach-Bliley Act C) Privacy Protection Act D) Freedom of Information Act E) COPPA
A
87) Which of the five moral dimensions of the information age does spamming involve? A) Quality of life B) System quality C) Accountability and control D) Information rights and obligations E) Property rights and obligations
A
17) ________ is a feature of social institutions that means mechanisms are in place to determine responsibility for an action. A) Due process B) Accountability C) The courts of appeal D) The judicial system E) Liability
B
20) A colleague at work takes small amounts of office supplies for her own personal use, saying that this is a tiny loss to the company. You tell her that if everyone were to take office supplies, then the loss would no longer be minimal. Your rationale expresses which of the following ethical principles? A) Kant's Categorical Imperative B) The Golden Rule C) The Risk Aversion Principle D) The "No free lunch" rule E) The slippery-slope rule
A
53) Advertisers use ________ in order to display more relevant ads based on a user's search and browsing history. A) behavioral targeting B) Web bugs C) NORA D) intelligent agents E) FIP principles
A
7) The use of computers to assemble data from different sources to create digital dossiers of detailed information about individuals is known as which of the following? A) Profiling B) Phishing C) Spamming D) Targeting E) Spyware
A
16) ________ means that you accept the potential costs and obligations for the decisions you make. A) Responsibility B) Accountability C) Liability D) Due process E) Duty
A
19) All of the following are steps in the process for analyzing an ethical issue except: A) assigning responsibility. B) identifying the stakeholders. C) identifying the options you can reasonably take. D) identifying and clearly describing the facts. E) identifying the potential consequences of your options.
A
25) Which ethical rule states that if an action cannot be taken repeatedly, it is not right to take at all? A) Slippery-slope rule B) Lemming rule C) High-failure cost rule D) Utilitarian principle E) Golden Rule
A
35) FIP principles are based on a belief in which of the following? A) Accountability of the record holder B) Responsibility of the record holder C) Mutuality of interest between the record holder and the individual D) Privacy of the individual E) Difference between the interests of the individual and commercial organizations
C
47) Which of the following protects the authors of a book from having their work copied by others? A) Patent protection B) Due process C) Copyright law D) Fair Use Doctrine E) Trade Secret law
C
55) ________ grants the owner exclusive ownership of the ideas behind an invention for 20 years. A) Copyright law B) Trademark law C) Patent law D) Trade secret protection E) Privacy law
C
23) The ethical "no free lunch" rule states that: A) if an action cannot be taken repeatedly, then it is not right to be taken at any time. B) one should take the action that produces the least harm or incurs the least cost. C) one can put values in rank order and understand the consequences of various courses of action. D) if something someone else has created is useful to you, it has value, and you should assume the creator wants compensation for this work. E) if an action is not right for everyone to take, it is not right for anyone to take.
D
44) What percent of global Internet users use Google Search and other Google services? A) Less than 10 percent B) Around 25 percent C) About 50 percent D) Nearly 80 percent E) Over 90 percent
D
26) Which of the following ethical guidelines suggests that you put yourself in the place of others, and think of yourself as the object of the decision? A) Kant's categorical imperative B) the risk aversion principle C) the utilitarian principle D) the Golden Rule E) the "no free lunch" rule
D
58) Which of the following is not true about the changes to EU data protection rules proposed in 2012? A) The new rules would require Internet companies to obtain explicit consent from consumers for the use of their personal data. B) The new rules would require Internet companies to delete information at the user's request. C) The new rules would require Internet companies to retain information only as long as absolutely necessary. D) The new rules would reject the right to be forgotten. E) The new rules would apply only to all companies providing services in Europe.
D
84) Which of the following is a primary drawback to the "do anything anywhere" computing environment? A) It makes work environments less pleasant. B) It creates a digital divide. C) It centralizes power at corporate headquarters. D) It blurs the traditional boundaries between work and family time. E) It leads to employees being paid less for the total amount of work performed.
D
38) Which of the following is not a U.S. federal law affecting private institutions? A) COPPA B) HIPAA C) Gramm-Leach-Bliley Act D) Video Privacy Protection Act E) Computer Matching and Privacy Protection Act
E
4) The obligations that individuals and organizations have regarding the preservation of existing values and institutions fall within which of the following moral dimensions of the information age? A) Family and home B) Property rights and obligations C) System quality D) Accountability and control E) Quality of life
E
41) The U.S. Department of Commerce developed a ________ framework in order to enable U.S. businesses to legally use personal data from EU countries. A) COPPA B) P3P C) PGP D) FIP E) safe harbor
E
50) Which of the following is not protected by copyright law? A) Musical compositions B) Motion pictures C) Maps D) Artwork E) Machines
E
56) TRUSTe is an example of which of the following? A) Web beacon B) Behavioral targeting program C) Opt-out program D) Spyware E) Online seal program
E
59) Digital media differs from a physical book in all of the following ways except: A) ease of replication. B) ease of alteration. C) ease of transmission. D) ease of global distribution. E) ease of establishing uniqueness.
E
36) The FIP principle of Notice/Awareness states that: A) customers must be allowed to choose how their information will be used for secondary purposes other than the supporting transaction. B) data collectors must take responsible steps to assure that consumer information is accurate and secure from unauthorized use. C) there must be a mechanism in place to enforce FIP principles. D) consumers should be able to review the data collected about them. E) websites must disclose their information practices before collecting data.
E
45) Which of the following forms of protection of intellectual property requires that the property be the subject of a nondisclosure agreement? A) Copyright B) Patent C) All forms of intellectual property protection D) Trademark E) Trade secret
E
46) All of the following are technical solutions to protecting user privacy except: A) e-mail encryption. B) anonymous surfing. C) anonymous email. D) preventing client computers from accepting cookies. E) data use policies.
E
57) Which of the following is not a difficulty in establishing patent protection? A) Length of time required to receive protection B) The requirement that the work reflect some special understanding and contribution C) The requirement that the work must be original D) The requirement that the work must be novel E) The requirement that the work must be a secret
E
6) Which of the five moral dimensions of the information age do the central business activities of DoubleClick involve? A) Property rights and obligations B) System quality C) Accountability and control D) Quality of life E) Information rights and obligations
E
60) Which of the following were involved in what has been called the patent trial of the century? A) Apple and Microsoft B) Apple and Hewlett-Packard C) Microsoft and Symantec D) Microsoft and Facebook E) Apple and Samsung
E
83) Which of the following is the most common reason that business systems fail? A) Software bugs B) Software errors C) Hardware failures D) Facilities failures E) Data quality
E
85) Which of the following statements about spam is not true? A) Most spam originates from bot networks. B) Cell phone spam usually comes in the form of SMS text messages. C) Spam costs for business are very high. D) Spamming has mushroomed because it is so inexpensive and can reach so many people. E) Spamming is more tightly regulated in Europe than in the United States.
E
9) Which of the following is not an example of the potential dark side of big data? A) Police visits to individuals whom a computer system identified as likely to commit a crime in the future. B) Use of a device installed in a car to analyze driving habits. C) Use of a predictive modeling system that predicts life expectancy by using data about individual consumers' buying habits as well as personal and family medical histories. D) Use of computerized systems to filter and hire job applicants. E) Analyzing data from sensors installed in local parks to monitor soil moisture.
E
49) The NAI is an industry association formed to help with which of the following? A) Copyright protection B) Online privacy issues C) Patent protection D) Trademark protection E) Trade secret protection
B
3) The obligations that individuals and organizations have concerning rights to intellectual property involve which of the following moral dimensions of the information age? A) Property rights and obligations B) System quality C) Accountability and control D) Information rights and obligations E) Quality of life
A
34) Which of the following restricts the information that the U.S. federal government can collect about an individual and regulates what it can do with the information? A) The Privacy Act B) The Gramm-Leach-Bliley Act C) The Freedom of Information Act D) COPPA E) HIPPA
A
42) The Online Privacy Alliance: A) encourages self-regulation to develop a set of privacy guidelines for its members. B) protects user privacy during interactions with websites. C) has established technical guidelines for ensuring privacy. D) is a government agency regulating the use of customer information. E) is a safe harbor program established by the U.S. government.
A
51) Which of the following adjusts copyright laws to the Internet age by making it illegal to circumvent technology-based protections of copyrighted materials? A) Digital Millennium Copyright Act B) Privacy Act C) Freedom of Information Act D) Electronic Communications Privacy Act E) Computer Software Copyright Act
A
52) Which of the following statements about Flash cookies is not true? A) Flash cookies are installed only at the user's request. B) Flash cookies are stored on the user's computer. C) Flash cookies cannot be easily detected or deleted. D) Flash cookies are sometimes called super cookies. E) Flash cookies can be installed whenever a person clicks a Flash video.
A
81) ________ are not held liable for the messages they transmit. A) Regulated common carriers B) Private individuals C) Organizations and businesses D) Elected officials E) European ISPs
A
82) Which of the following resulted in an outage for Netflix customers on Christmas Eve 2012? A) A failure of Amazon's cloud computing service B) A failure of Netflix's recommendation engine software C) A blackout at Netflix's primary data center D) A hacking attack E) A bug in Netflix's credit card processing system
A
88) Redesigning and automating business processes can be seen as a double-edged sword because: A) increases in efficiency may be accompanied by job losses. B) increases in efficiency may be accompanied by poor data quality. C) support for middle-management decision making may be offset by poor data quality. D) reliance on technology results in the loss of hands-on knowledge. E) it can concentrate power in the hands of senior executives.
A
90) CVS refers to: A) eyestrain related to computer display screen use. B) a business practice that attempts to evaluate the intangible values of computer systems. C) carpal vision syndrome. D) a type of antivirus protection software. E) wrist injuries brought about by incorrect hand position when using a keyboard.
A
86) The U.S. CAN-SPAM Act: A) makes spamming illegal. B) requires commercial email senders to identify themselves. C) has dramatically cut down spamming. D) does not override state anti-spamming laws. E) does not outlaw the use of fake return addresses.
B
1) Which of the following best describes how new information systems can result in legal gray areas? A) They work with networked, digital data, which are more difficult to control than information stored manually. B) They result in new situations that are not covered by old laws. C) They are implemented by technicians rather than managers. D) They are created from sets of logical and technological rules rather than social or organizational mores. E) They are little understood by politicians or lawyers.
B
18) ________ is a feature of law-governed society and involves having laws that are known and understood, along with the ability to appeal to higher authorities to ensure that the laws are applied correctly. A) Liability B) Due process C) Responsibility D) Accountability E) The judicial system
B
21) A man steals from a grocery store in order to feed his starving family. Which of the following best expresses the utilitarian principle in evaluating this situation? A) His action is acceptable, because the grocer suffers the least harm. B) His action is acceptable, because the higher social value is the survival of the family. C) His action is wrong, because the man would not want the grocer to steal from him. D) His action is wrong, because if everyone were to do this, the concept of personal property is defeated. E) His action is wrong, because the grocery store owner is harmed.
B
43) In the ________ model of informed consent, personal information can be collected until the consumer specifically requests that his or her data not be collected. A) opt-in B) opt-out C) P3P D) PGP E) safe harbor
B
48) "Look and feel" copyright infringement lawsuits are concerned with: A) the distinction between tangible and intangible ideas. B) the distinction between an idea and its expression. C) using the graphical elements of another product. D) using the creative elements of another product. E) violation of a monopoly on the ideas behind a product.
B