MIS Exam 2
Using telepresence to change from in-person meeting to online (virtual meetings), would be an example of what order sustainability effect? a) 2nd Order (application) b) 1st Order (existence) c) 3rd Order (structural change)
a) 2nd Order (application)
A "Fishbone" process analysis diagram is also known as: a) A cause-and-effect diagram b) A correlation graph c) A cross-functional flowchart d) An organization chart e) A numerical analysis diagram
a) A cause-and-effect diagram
Your ABP "ticker symbol" is similar to what database concept? a) A key b) A table c) A record d) A field e) An ERD
a) A key
. All of the symbols representing tasks and decisions that are shown in single column of a vertical cross-functional diagram are related to the same what? a) Actor b) Root Cause c) Decision Model d) Organization e) Entity
a) Actor
. What term is used to describe the unintended consequence that the overuse of decision making tools results in the inability to make decisions? a) Analysis Paralysis b) Task Delegation c) Weighted Decisions d) Stack Overflow e) Hidden Agendas
a) Analysis Paralysis
What term was used to describe when large variations in demand occur in the supply chain even when consumer demand is constant? a) Bullwhip Effect b) Six Sigma c) CFAR Cycle d) SCOR Demand e) SMED Effect
a) Bullwhip Effect
Reintermediation is addressing what business issue that was the result of disintermediation? a) Buying complexity b) Value Proposition c) Product availability d) Production scheduling
a) Buying complexity
116. A cause and effect diagram, also known as a fishbone diagram, informs what type of decision? a) Causality b) Feasibility c) Budgeting d) Scheduling
a) Causality
. What type of data mining analysis identifies patterns in the data based on demographic characteristics (e.g., sex, age, race, income, education)? a) Classification b) Association c) Clustering d) Forecasting e) Sequencing
a) Classification
Identifying patterns in data based on common temporal (time) or spatial (geographic) traits is based on what type of data mining analysis? a) Clustering b) Association c) Sequencing d) Forecasting e) Classification
a) Clustering
The "Porter's Forces" model deals with what aspect of globalized business? a) Competition b) Design c) Location d) Relationships e) Time
a) Competition
What common term was used with both human-computer interaction and In a database entity relationship diagram as a way of limiting choices by the user and also specifying the minimum and maximum possible values that may exist for a relationship between two entities, respectively? a) Constraint b) Entity Class c) Diagram d) Relationship e) Attribute
a) Constraint
What technique has been used by companies such as Starbucks and Netflix used to engage large numbers of non-employees to innovate, manage, design and market new products? a) Crowdsourcing b) Executive dashboards c) Click-stream analysis d) Capacity planning e) Six Sigma
a) Crowdsourcing
Why is shortage gaming the most difficult of the bullwhip effects for a company to manage? a) Customer deception b) Information latency c) Inaccurate prices d) Product obsolescence
a) Customer deception
What type of data mining presents information graphically so that users are able to identify patterns in the underlying data? a) Data Visualization b) Case-based Reasoning c) Neural Networks d) Rule Induction e) Nearest-neighbor Techniques
a) Data Visualization
In a business process diagram, a diamond shape is used to indicate what action? a) Decision b) Starting Point c) Ending Point d) User task
a) Decision
What technique allows alternatives with independent contributions with similar overall business values to be identified and evaluated? a) Decision Matrices b) Bullwhip Effect c) Ishakowa Diagram d) Neural Network e) Master Production Schedule
a) Decision Matrices
Setting the criteria for making a choice and searching for alternatives typically occurs in what phase? a) Design b) Intelligence c) Choice d) Execution e) Transactional
a) Design
When major airlines (American, Delta, United, etc.) bypass travel agents and directly market tickets to customers from the airline's corporate website, this is an example of using what type of business sales strategy? a) Disintermediation b) Crowdsourcing c) Group Systems d) Reintermediation e) Communities of Practice
a) Disintermediation
Which of the following is an informational role? a) Disseminator b) Disturbance handler c) Entrepreneur d) Figurehead
a) Disseminator
In the SCOR model, competitive requirements such as reliability, responsiveness, and agility are all related to what dimension of a vendor's performance? a) Effectiveness b) Efficiency c) Mapping d) Productivity e) Modeling
a) Effectiveness
For companies managing their supply chain business processes using CPFAR (Collaborative Planning, Forecasting and Replenishment), the process improvements over the traditional ordering process could be primarily considered as an improvement in which of the following? a) Efficiency b) Quality c) Effectiveness d) Agility e) Feasibility
a) Efficiency
A Virtual Private Network encrypts data and also verifies what else? a) End Points b) Application c) Network path
a) End Points
The law enforcement data used by the COPLINK system is primarily focused on managing what type of knowledge? a) Explicit b) Sticky c) Tacit d) Feasible e) Open
a) Explicit
Translating a product manual from one language to another is an example of what type of knowledge management conversion? a) Explicit to Explicit b) Tacit to Tacit c) Tacit to Explicit d) Explicit to Tacit
a) Explicit to Explicit
By allowing group members to contribute ideas anonymously online, the ThinkTank system could help a participant overcome which of the following difficulties? a) Fear of speaking b) Lack of focus c) Hidden Agendas d) Misunderstandings
a) Fear of speaking
What database term describes the ERD attributes that are all associated with one ERD entity, such as an StudentID, that collectively compose a record? a) Fields b) Characters c) Keys d) Tables e) Files
a) Fields
Related to the concepts of globalization, what computer "law" states that the bandwidth (speed) of data networks will double approximately every 24 months? a) Gilder's Law b) Moore's Law c) Metcalf's Law d) Ohm's Law e) Kepler's Law
a) Gilder's Law
Which of the charts that you prepared for ABP-2 that is also called a Magic Quadrant, is commonly used in consulting and by businesses for the comparison of alternatives? a) I^2 (I-squared) Diagram b) Root Cause Diagram c) Cross-functional Diagram d) Bar Chart Diagram e) ans
a) I^2 (I-squared) Diagram
2. If your sales team shows a customer's name as "Johnny Smith", but your shipping department knows the customer as "John A. Smith", what type of data problem does this issue represent? a) Inconsistency b) Security c) Redundancy d) Isolation
a) Inconsistency
What type of inventory demand is based on the forecasted need for finished products? a) Independent b) Customer c) Dependent d) Required e) Shortage
a) Independent
In Thomas Friedman's discussion of globalization, he described the process of globalization as being realized through actions that were first defined by your country, then later defined by multi-national companies, and finally, in the most recent age of globalization is defined by: a) Individuals b) International treaties c) Social media d) Financial markets e) Political parties
a) Individuals
Data collection and the identification and statement of the problem occurs in what phase of decision making? a) Intelligence b) Choice c) Design d) Execution e) Transactional
a) Intelligence
Business metrics that describe the performance of critical business activities are known as: a) Key performance indicators b) Residual risk assessments c) Business continuity plans d) Business intelligence analyses e) Decision tree
a) Key performance indicators
COPLINK, developed at the University of Arizona in the MIS Department's Artificial Intelligence Lab, allows law enforcement officers to integrate database information to identify crime suspects based on limited information (e.g., a license plate number or nick name). What term is used to describe the type of information system that is commonly used to maintain collection of experiential, reflective and solutions-oriented information? a) Knowledge management b) Group decision support systems c) Crowdsourcing d) Telepresence e) Spiderweb Mapping
a) Knowledge management
How did pioneering the SMED (single minute exchange of die) technique to reduce setup improve Toyota's operation of its assembly process? a) Made assembly line more agile / flexible b) Eliminated the need for workers c) Reduced payroll and headcount costs d) Reduced design errors e) ans
a) Made assembly line more agile / flexible
Related to the concepts of globalization, what computer "law" states that value of the internet is related to the number of connections (users)? a) Metcalf's Law b) Gilder's Law c) Moore's Law d) Ohm's Law e) Kepler's Law
a) Metcalf's Law
Related to the concepts of globalization, what computer "law" states that the density of transistors will double approximately every 18 months? a) Moore's Law b) Metcalf's Law c) Gilder's Law d) Ohm's Law e) Kepler's Law
a) Moore's Law
Allocating resources based on the frequency of past incidents in an area would be an example of using what predictive Data Mining strategy? a) Nearest neighbor b) Case-based reasoning c) Neural Networks d) Rule Induction
a) Nearest neighbor
Which of the following does a "PING" command NOT display about the computer? a) Network security b) It's IP Address c) Network latency d) Packet loss e) It's URL
a) Network security
What term means users that cannot change or update the data in data warehouses or data marts? a) Nonvolatile b) Integrated c) Organized d) Consistent e) Relational
a) Nonvolatile
Explicit, or "leaky" knowledge, is based on information that is: a) Objective and rational b) Subjective and cognitive c) Informally communicated with an organization d) Dependent on an employee's experience e) Customized by each user
a) Objective and rational
In what SDLC stage would making a change to the systems requirements have the highest economic and behavioral costs? a) Operation and Maintenance b) Systems Design c) Programming and Testing d) Implementation
a) Operation and Maintenance
Commonly-occurring and well-defined business activities such as scheduling employees work hours would be what category of organizational decision? a) Operational b) Fuzzy c) Strategic d) Management e) Validated
a) Operational
Although globalization has been underway for many centuries, digitization, networking, and connectiveness have dramatically increased what? a) Pace of Change b) Number of "Olive Tree" products and services c) Data Redundancy d) Revenue per Employee e) Worker Productivity
a) Pace of Change
The use of CPFAR would improve a company in all of the following ways, except what? a) Process effectiveness b) Process overhead c) Process efficiency d) Process accuracy e) Process latency
a) Process effectiveness
What type of decision based on explicit knowledge and involves analysis using an algortihm and measured data? a) Quantitative b) Qualitative c) Managerial d) Operational e) Collaborative
a) Quantitative
A group of fields all associated with one identifier, such as an SSN, can best be described using what database term? a) Record b) Character c) Key d) Table e) File
a) Record
What business model has been developed to identify, aggregate and curate products due to the complexity resulting from vendors selling their products directly to consumers online? a) Reintermediation b) Disintermediation c) Reverse Auctions d) Analytical CRM
a) Reintermediation
Which of the following Intelligent Systems predictive outcome strategies uses decision trees? a) Rule Induction b) Neural Computing c) Nearest-neighbor d) Case-based reasoning
a) Rule Induction
What term is used to describe when functions are added after the project has been initiated? a) Scope creep b) Feasibility Analysis c) Go/No-Go Decision d) Waterfall Design
a) Scope creep
As discussed in class, what company was founded in the Globalization 2.0 era based on the business model of selling discontinued product lines directly to consumers by using a new transportation infrastructure to reach a geographically distributed customer base? a) Sears, Roebuck & Co. b) Ebay.com c) Overstock.com d) Wal-Mart e) BigLots!
a) Sears, Roebuck & Co.
A Virtual Private Network uses tunneling to encrypt data and uses authentication to verify what else? a) Sender's and receiver's identity (end points) b) Browser version compatibility c) Valid data encryption key d) Transmission path on network
a) Sender's and receiver's identity (end points)
Which of the following causes of the bullwhip effect is related to a trading partner intentionally sharing inaccurate information with a company's future inventory requirements? a) Shortage Gaming b) Outsourcing c) Price Promotions d) Batch Purchasing e) Forecasting/Trend Analysis
a) Shortage Gaming
In the Jack Welch Video Case what practice was he discussing to enhance customer satisfaction? a) Six-Sigma b) Total Quality Management c) SMED d) The Toyota Production System
a) Six-Sigma
In the video case for Nestle, data-driven decisions were primarily based on visualizations of information from what source? a) Social Media Platforms b) Investment Analyst Forecasts c) Financial Performance Reports d) Cost and Production Schedules
a) Social Media Platforms
Using a hardware token as your NetID+ authentication method uses which of the following methods? a) Something you have b) Something you are (biometrics) c) Something you know d) Something you do
a) Something you have
Donut Charts are difficult to read, Microsoft recommends what as an alternative? a) Stacked Column or Bar Charts b) Scatter Charts c) Pie Charts d) Cake Charts
a) Stacked Column or Bar Charts
Identifying majors with specific language and mathematics requirements using the Degree Search selection filters help you solve what type of business problem? a) Structured b) Economic c) Fuzzy d) Strategic e) Unstructured
a) Structured
Creating a business process that can be franchised is an example of what type of knowledge management conversion? a) Tacit to Explicit b) Tacit to Tacit c) Explicit to Tacit d) Explicit to Explicit
a) Tacit to Explicit
A company's IT architecture (e.g., data networks, applications, and databases) is related to what type of feasibility? a) Technical b) Behavioral c) Economic
a) Technical
Telemedicine's approach is similar to what other collaborative business process? a) Telepresence b) Crowdsourcing c) Workflow d) Group systems e) Knowledge Management
a) Telepresence
Which of the following does a Fishbone Diagram typically not inform you about a problem? a) The cost of correcting a problem with a process b) Identifies the major categories of a problem c) Identifies many of the root causes of problems d) Helps guide the process improvement process e) Organizes the problems associated with a process by the major categories
a) The cost of correcting a problem with a process
The big advantage of bubble charts over scatter charts is? a) They add another dimension b) They are more colorful c) They allow negative values on the Y axis d) There is no advantage
a) They add another dimension
A Stacked Area chart is good for showing relative contributions of different series to a total over time, but they have one big limitation, which is? a) They can't show negative values b) They can only include 3 series c) One series can be hidden behind another series d) They can only show four points in time e) They tend to lack color and not draw the eye
a) They can't show negative values
Pie charts have several limitations, including all of the following except? a) They have limited color and don't draw the eye and attention b) They can only show one series c) They cannot show negative values d) When two or more items are close in value it can be hard to determine which is larger e) Values near zero may not show up and be hidden
a) They have limited color and don't draw the eye and attention
Treemap Charts largest advantage over bar or column charts is? a) They show individual values relative to the sum of the series as well as other values b) They allow multiple series to be displayed c) They allow time series data to be displayed d) There is no actual advantage
a) They show individual values relative to the sum of the series as well as other values
In a vertical cross-functional business process diagram, the order of items in one column (from top to bottom) shows what relationship among these items? a) Time b) Cost c) Importance d) Frequency e) Skill level
a) Time
Hierarchical Diagrams are commonly used for all of the following except? a) Time series data b) Organizational Charts c) Project Task Decomposition d) Bill of Materials
a) Time series data
In the root cause analysis video case, what was the solution to preventing the marble from crumbling at the Jefferson Memorial? a) Turning the lights on one hour after sunset b) Spraying pesticides at dusk to kill the spiders c) Using netting to block the birds from entering d) Using a milder cleaning solution for marble
a) Turning the lights on one hour after sunset
nformation being represented in multiple forms, such as narrative text, numeric values, and multi-media formats, relates to what challenge for managing Big Data? a) Variety b) Veracity c) Volume d) Velocity
a) Variety
The characteristics of big data (data science) are described as being related to volume (of the information), velocity (speed at which information is collected), veracity (the accuracy of the information) and what other characteristic? a) Variety (integrating data from multiples sources) b) Vagueness (using data without a clear definition) c) Valuation (using data that has significant economic value) d) Visual (using data that can be displayed graphically) e) Vertical (using data related only to one market)
a) Variety (integrating data from multiples sources)
Telepresence systems seamlessly integrate _____ and _____. a) contextual awareness; content management b) content awareness; hardware c) sentiment analysis; contextual software d) Ethernet; WiFi
a) contextual awareness; content management
Data ___________ means all applications are able to access the same data, which is ___________ by databases. a) independence; maximized b) independence; minimized c) isolation; maximized d) isolation; minimized
a) independence; maximized
The shortage for week 4 (identified by the red box) will be how many units? a) 5 b) 20 c) 25 d) 100
b) 20
Based on the clickstream data in the image, what level of support would the following assertion have: "If a students checks "Mygrades", then they will also access the PAR assignment" a) 25% Support b) 50% Support c) 75% Support d) 100% Support
b) 50% Support
1. What is the term used to describe a graphical description of a database that describes the way in which an organization's data and business activities are associated with one another? a) A Model of Efficiency b) An Entity Relationship Diagram c) An Enterprise Resource Design d) A Throughput Analysis e) An Artificial Database Scheme
b) An Entity Relationship Diagram
What term is used to describe the behavior where small changes in customer demand that result in large variations in raw material orders causing inefficiency in the supply chain? a) Supply Chain Operations Reference (SCOR) Model b) Bullwhip effect c) Just-In-Time Orders d) Reverse Auctions e) Single-Minute Exchange of Dies (SMED)
b) Bullwhip effect
An entrepreneur developing detailed documentation of their business processes so that they can be offered to other individuals as a franchise operation is an example of: a) Converting explicit knowledge into tacit knowledge b) Converting tacit knowledge into explicit knowledge c) Creating a community of practice d) A time-delayed response e) Dependent demand
b) Converting tacit knowledge into explicit knowledge
Maintaining multiple copies of the same data in multiple information systems that can be independently updated commonly results in what information management problem? a) Data isolation b) Data inconsistency c) Data devaluation d) Data compression e) Data validation
b) Data inconsistency
___________ support local control, whereas ____________ support central control. a) Data marts; data dictionaries b) Data marts; data warehouses c) Data warehouses; data dictionaries d) Data warehouses; data marts
b) Data marts; data warehouses
In the decision support process, formulating a module to be evaluated and setting criteria for making a choice would occur during what phase of the decision making process? a) Choice Phase b) Design Phase c) Functional Phase d) Intelligence Phase e) Operational Phase
b) Design Phase
A business intelligence tool that uses abstractions such as color and graphical images like instrument gauges to allow executives to grasp business situations quickly is known as a: a) Planning Horizon b) Digital dashboard c) Expert system d) Neural network e) Geographic information system
b) Digital dashboard
With respect to a database, what term is used to describe an abstract representation of all of the information included in a data structure about a particular type of entity? a) Entity Attribute b) Entity Class c) Entity Key d) Entity Model e) Entity Table
b) Entity Class
_______________ is knowledge that has been codified or documented. a) Data b) Explicit knowledge c) Information d) Tacit knowledge
b) Explicit knowledge
The ____________________ is a summary of information needs of the functional areas and of the organization as a whole. a) Application portfolio b) IT environment c) Mission d) Objective of the IT function
b) IT environment
The terms "contextual," "relevant," and "actionable" are commonly related to what term? a) Information b) Knowledge c) Repository d) Alignment e) Relationship
b) Knowledge
Making the Adobe Creative Cloud is now available to UofA students. What approach for software acquisition did the UoA used to allow students to have access to this software? a) Buy (Ownership of Intellectual Property) b) Lease (Right to Use Product) c) In-House Development (Writing Software) d) Open Source (Non-proprietary software) e) Government Seizure (Right of Eminent Domain)
b) Lease (Right to Use Product)
What is NOT a factor contributing to the Bullwhip Effect? a) Shortage Gaming b) Outsourcing c) Price Promotions d) Batch Purchasing e) Forecasting/Trend Analysis
b) Outsourcing
Internet-enabled globalization does the following: a) Forces new suppliers to distribute products using traditional distribution networks b) Removes geography as a barrier to relationships c) Creates barriers that protect "olive tree" products d) Forces competitors to share sales information and product pricing
b) Removes geography as a barrier to relationships
What type of problem has an optimal solution can be reached through single set of steps based on an algorithm? a) Strategic b) Structured c) Management d) Collaborative e) Unstructured
b) Structured
Subjective knowledge that is based an individual's experiences is known as what? a) Refined knowledge b) Tacit knowledge c) Technical knowledge d) Explicit knowledge e) Procedural knowledge
b) Tacit knowledge
ERP address information silos by _____________. a) correcting a lack of communication between TPSs b) integrating functional areas c) reducing the amount of information presented d) simplifying system creation
b) integrating functional areas
In a relational database, what term refers to the collection of items that are all related to a single unique value, where the single value often serves as the primary key? a) A field b) A form c) A record d) A list e) A deposit
c) A record
What is an example of a decision that a Team Spiderweb diagram could be used to inform? a) Estimating the cost of staffing b) Assigning project development tasks c) Choosing a change leader d) Evaluating market feasibility e) Setting software development priorities
c) Choosing a change leader
Which of the following is NOT a disadvantage of web-based call centers located overseas? a) Communication b) Control c) Cost d) Security
c) Cost
What type of data structure allows us to organize multi-dimensional information from a data warehouse so that it can be viewed using different data abstractions (or projections)? a) Neural network b) Click stream c) Data cube d) Executive dashboard e) Decision support system
c) Data cube
A Cost-Benefit Analysis is related mostly to what type of project management feasibility assessment? a) Technical b) Operational c) Economic d) Political e) Ethical
c) Economic
Purchasing an entire box of screws, even though only a small number are need for the master production schedule is an example of making a purchasing decision based on what approach? a) Fixed order quantity b) Lot-for-Lot c) Economic Order Quantity d) Independent Demand
c) Economic Order Quantity
Often presented visually on an executive dashboard, what type of report focuses attention on business processes whose performance falls outside the range of their defined KPI metrics? a) Batch b) Drill-down c) Exception d) Ad hoc e) Annua
c) Exception
What process improvement tool is used to identify factors that lead to an undesirable outcome? a) Tug-o-war diagram b) Gantt Chart c) Ishikawa diagram d) PERT chart e) Cross-functional diagram
c) Ishikawa diagram
The sequence of activities performed by users of GroupSystems' ThinkTank product directly parallel the steps in what other business process? a) Transaction processing system b) Operational CRM c) Knowledge management cycle d) Economic globalization e) Just-in-time Inventory Management
c) Knowledge management cycle
What is the term used to describe the process of reducing the number of dimensions of a multi-dimensional data cube (e.g., from three dimensions, perhaps season, location, and product, into two dimensions, such as season and location)? a) Simplification b) Variable c) Projection d) Context e) Function
c) Projection
When analyzing a set of click-stream data, what term is used describe the percentage of rows containing an item with a desired outcome relative to the total number of rows recorded? a) Projection b) Visualization c) Support d) Metadata e) Induction
c) Support
How does telemedicine improve the delivery of medical care in rural communities? a) Telemedicine allows patients to make a preliminary self-diagnosis online b) Telemedicine prevents physicians from making errors during surgery c) Telemedicine reduces the need for patients to travel to physician's offices d) "Telemedicine Avatars" can perform routine procedures without the physician e) Telemedicine will allow a physician to meet with multiple patients at the same time
c) Telemedicine reduces the need for patients to travel to physician's offices
What collaboration tool was discussed in class that enhances the participants' contextual awareness by sharing non-verbal information during meetings? a) Teleportation b) Twitter c) Telepresence d) Crowdsourcing e) Six Sigma
c) Telepresence
A Bill-of-Materials describes the components that make up an item, the quantity used, and what other information about a finished good? a) The value of the material b) The vendor who supplies the material c) The relationships of raw materials and subassemblies d) The lot sizing used when purchasing raw materials
c) The relationships of raw materials and subassemblies
When you use Google Drive to work on a document with a classmate, this is considered _________. a) crowdsourcing b) teleconferencing c) virtual collaboration d) workflow
c) virtual collaboration
Which of the following knowledge management concepts includes an organizational culture focused on problem solving, a desire to share knowledge because of mutual interest, and norms that build trust, such as might be found in an MIS 111 FlexLab? a) Best practices community b) Knowledge management cycle c) Intellectual capital community d) Community of practice e) Click-stream analysis
d) Community of practice
What technique has been used by companies such as Starbucks and Netflix used to engage large numbers of non-employees to innovate, manage, design and market new products? a) Executive dashboards b) Click-stream analysis c) Capacity planning d) Crowdsourcing e) Six Sigma
d) Crowdsourcing
Concerns over using data to illegally discriminate against an individual or group, reaching wrong conclusions due to data contamination, and violating intellectual property (ownership of information) protections were legal and ethical issues discussed in relation to what topic discussed during this module? a) Telemedicine b) Crowdsourcing c) Click-stream analysis d) Data mining e) Project management
d) Data mining
Pioneered at the University of Arizona, what decision support technology as developed to address problems such as a lack of focus, fear of speaking, hidden agendas and misunderstandings then collaborating with others? a) Data Mining b) Communities of practice c) Executive Dashboard d) Group Decision Support Systems e) Crowdsourcing
d) Group Decision Support Systems
In addition to possessing contextual and relevant information, what other characteristic aspect does knowledge possess? a) It is an entity class b) It solves a structured problem c) It is always displayed visually d) It is actionable e) It is consistent
d) It is actionable
. What is NOT a benefit of telemedicine? a) It improves access to healthcare b) It provides real-time care to isolated areas c) It reduces the need to move the patient d) It requires traveling so doctors can see their patients in person
d) It requires traveling so doctors can see their patients in person
The success of a Group Decision Support System (GDSS) is based upon two key features: contributor anonymity (i.e., the identity of the person making the comment or suggestion is not known), and what other important feature? a) Analytical CRM b) Reintermiediation c) Disintermediation d) Parallel Discussions e) Six Sigma
d) Parallel Discussions
. Which of the following business component are *not* included in an MRP-II planning cycle? a) Raw Materials b) Workforce c) Plant and Equipment d) Product Margins
d) Product Margins
What type of business systems have the capability to place automatic requests to buy products from vendors in real time? a) AI (Artificial Intelligence) b) CRM (Customer Relationship Management) c) DSS (Decision Support System) d) SCM (Supply Chain Management)
d) SCM (Supply Chain Management)
Which of the following is a problem with BYOD? a) Cost b) Productivity c) Satisfaction d) Security
d) Security
Sensors, RFID tags, meters, GPS, and other devices are used to collect supply chain information. These are all examples of __________. a) Batch processing b) OLAP c) OLTP d) Source data automation
d) Source data automation
In the Software Development Lifecycle Process (SDLC), in what SDLC stage is it the most costly to make changes to the system requirements a) Systems Design b) Systems Programming c) Systems Testing d) Systems Operation and Maintenance e) Systems Implementation
d) Systems Operation and Maintenance
Which of the following is a DISADVANTAGE of purchasing prewritten software? a) It may eliminate the need to hire personnel specifically dedicated to a project. b) The company can know what it is getting before it invests in the product. c) The company can try out the software before purchasing it. d) The software is controlled by another company.
d) The software is controlled by another company.
What type of diagram helps a company assess the factors that inhibit change and encourage maintaining the status quo? a) Cross-functional diagram b) Ishikawa diagram c) Team spiderweb d) Tug-o-war diagram e) Inter-relationship graph
d) Tug-o-war diagram
The __________________ test proposes a scenario in which a man and a computer both pretend to be women or men, and a human interviewer has to identify which is the real human. a) Google b) SkyNet c) Terminator d) Turing
d) Turing
Which of the following is the correct order of the traditional System Development Life Cycle (SDLC)? a) analysis, investigation, design, programming and testing, implementation, operation and maintenance b) analysis, investigation, design, implementation, programming and testing, operation and maintenance c) investigation, analysis, design, implementation, programming and testing, operation and maintenance d) investigation, analysis, design, programming and testing, implementation, operation and maintenance
d) investigation, analysis, design, programming and testing, implementation, operation and maintenance
The value of the "all time" total sales created by this projection could be calculated using what Excel function? a) average b) mean c) median d) sum e) count
d) sum
Telepresence is a version of ____________. a) email b) a portal c) unified communication d) videoconferencing
d) videoconferencing
The task of brainstorming in a group decision support system is similar to what step in the knowledge management cycle? a) Disseminate b) Publish c) Refine d) Store e) Create
e) Create
On a cross-functional diagram, what term is used to identify the tasks associated with a specific individual or process? a) Execution thread b) Work Sociogram c) Inter-relationship Digraph d) Critical path e) Swim lane
e) Swim lane
