Missed PMP Q's

Neal the project manager has started the planning for the frontiers project. Neal and his team are focusing on assumptions that the planning is based on. The assumptions are key as much of the planning revolves around them. Which of the following best describes the earliest that the assumptions will potentially be identified? Select one: a. With change requests as needed b. The project management plan c. The charter d. The assumptions log

Assumptions are identified as early as possible in the project That means the charter is the best answer. The other answers are applicable as needed because the assumptions will be updated as the project evolves. Planning is established based on the assumptions and as the assumptions evolve, the planning and changes evolve. [Crosswind Manual 4.6; PMBOK® Guide 4.1.1.1] The correct answer is: The charter

The project is going through the control quality process. Which of the following is a key tool that will be utilized in this process and why? Select one: a. Flowcharting shows what areas are causing the most issues and point to what needs it most on the project b. A cause and effect diagram (also known as Ishikawa and fishbone) helps to isolate any potential problems that relate to quality on a project c. The control chart helps to verify that the process is followed accurately d. A Pareto chart shows output over time so monitoring for variance and trends can be completed

A cause and effect diagram (also known as Ishikawa and fishbone) helps to isolate any potential problems that relate to quality on a project. The other answers are distracters because their descriptions are inaccurate. [Crosswind Manual 8.11.7; PMBOK® Guide 8.3.2.5] The correct answer is: A cause and effect diagram (also known as Ishikawa and fishbone) helps to isolate any potential problems that relate to quality on a project

The product owner is working with the development team to finalize items in the current iteration. The product owner has just changed priority on a few items in the backlog. The approach being used is most likely? Select one: a. Change driven Correct b. Plan driven c. Gantt Chart d. Program Management

A product owner working within an iteration with a backlog is a change driven approach such as agile, scrum or Kanban. Plan driven is a more traditional project management approach. A Gantt chart is typically used more in plan driven approaches. Program management is for initiatives that consist of multiple projects. [Crosswind 3.4.7, PMBOK® Guide Chapter 5 Intro] The correct answer is: Change driven

Define Cross-Functional Team

A project that utilizes all groups across a company utilizes cross-functional teams to take advantage of the knowledge and skills available

The company is designing touchscreen displays for use on mobile workstation tablets. A requirements traceability matrix is being utilized. Of the following, which is the best description of how the project manager will use the matrix? Select one: a. To trace requirements to business and project objectives b. To trace requirements to project scope/WBS deliverables, to product design and development, and to test strategy and scenarios c. To trace high-level requirements to detailed requirements d. All of the answers Correct

A requirements traceability matrix is used to trace requirements to business and project objectives; trace requirements to project scope/WBS deliverables, to product design and development, and to test strategy and scenarios; and trace high-level requirements to detailed requirements. [Crosswind Manual 5.2.2; PMBOK® Guide 5.2.3.2] The correct answer is: All of the answers

The project manager is in the process of creating the scope statement. There are a number of items that can exist both in the requirements and scope statement. Which of the following items are most likely to be only in the scope statement? Select one: a. The systems involved in the project b. Items to be excluded from the project c. Items that are required for the project d. The areas of the company impacted by the project

There can be some overlap between requirements and the scope statement. The scope statement is typically a summary of intent: what the project will do, include, and exclude. The requirements typically references what the project needs, should do, and should accomplish, with a focus on systems and areas of the company. [Crosswind Manual 5.3.1; PMBOK® Guide 5.3.3.1] The correct answer is: Items to be excluded from the project

The team has just completed the process of evaluating how the project went. The team members analyzed what worked well and what didn't. They evaluated the planning and executing. They documented how the sponsor and senior management supported the project. What process did they perform? Select one: a. Compiling lessons learned b. Closing the project or phase c. Directing and managing project work d. Monitoring and controlling the project

They completed closing the project or phase, which is in the closing process group. The activities described in the question are lessons learned. Controlling and executing have already occurred. [Crosswind Manual 4.12; PMBOK® Guide 4.5] The correct answer is: Closing the project or phas

Company-wide server upgrades are an example of what type of project cost? Select one: a. Variable indirect b. Variable c. Fixed d. Fixed direct

This type of cost typically increases for every server and is not likely associated with a specific project. Therefore, variable indirect is the best description. Variable is not the best answer. Fixed and fixed direct cost descriptions don't fit this type of cost except in one instance: If the question had limited the server upgrades to a fixed license fee for a web server used in a web project, the answer would have been (C) Fixed. [Crosswind Manual 7.1; No PMBOK® Guide Reference] The correct answer is: Variable indirect

Typically, the sponsor's responsibility is to pay for the project, own it when it is complete, and provide support as the champion if escalation is necessary. Senior management is responsible for a number of areas on a project. Its main responsibility is to help support the project and resolve resource conflicts as they occur. Remember, unless otherwise stated, for situational questions assume that you are in a balanced matrix environment. This environment has functional managers controlling resources. The project manager's responsibility is to drive the completion of the work of the project. [Crosswind Manual 3.4.11; No PMBOK® Guide reference] The correct answer is: The sponsor pays for the project and could own the work of the project when it is complete

Typically, the sponsor's responsibility is to pay for the project, own it when it is complete, and provide support as the champion if escalation is necessary. Senior management is responsible for a number of areas on a project. Its main responsibility is to help support the project and resolve resource conflicts as they occur. Remember, unless otherwise stated, for situational questions assume that you are in a balanced matrix environment. This environment has functional managers controlling resources. The project manager's responsibility is to drive the completion of the work of the project. [Crosswind Manual 3.4.11; No PMBOK® Guide reference] The correct answer is: The sponsor pays for the project and could own the work of the project when it is complete

The project to improve the insurance section of the customer service division is very complex in terms of updating organizational process assets. Which of the following best describes the appropriate time to update these assets? Select one: a. Updates should occur during the manage quality process b. Updates should occur as validation data is available from the manage quality process c. Updates should occur as validation data is available from the plan quality management process d. Updates should occur during the control quality process

Updating organizational process assets should occur as validation data is available from the manage quality process. [Crosswind Manual 8.9; PMBOK® Guide 8.2] The correct answer is: Updates should occur as validation data is available from the manage quality process

A project manager is beginning the collect requirement process. Which of the following is the most important activity he should perform? Select one: a. Create a list of preferred vendors for outsourcing b. Create the work breakdown structure (WBS) c. Create the project scope statement in sufficient detail to enable further planning d. Verify that all key stakeholders have provided their input

Verifying that all key stakeholders have provided their input is the most important item. If this doesn't occur, the project could be delayed or derailed. The WBS isn't addressed in the Plan Scope process. Creating the project scope statement in sufficient detail is valid, but still less important than having the right requirements from the right stakeholders. The other answers are distracters. [Crosswind Manual 5.2; PMBOK® Guide 5.2] The correct answer is: Verify that all key stakeholders have provided their input

You are the project manager on a project that will improve the manufacturing process at your company. Quality has been a big issue because there has been an excessive amount spent on inventory with a lot of waste in the building process and return of product after it has been sold. Presently, the company has a 1 sigma quality standard with its manufacturing process. There is a general belief that there are process issues behind this problem. Which of the following options appears to make the most sense in terms of making the process more consistent? Select one: a. Watching for violations of the seven run rule b. Making a greater use of checklists c. Increasing the quality standard to a sigma level greater than 1 d. Utilizing a fishbone diagram

When followed, checklists help the employee attain consistent process execution. Assuming the checklist is sufficient and that the employee follows it, the process should possess a greater degree of stability. Fishbone diagrams work with problem isolation. Increasing the quality level makes a process more consistent, but it takes tools to do that. The checklist is a good quick fix that can have standard long-term benefits, especially if the sigma level is increased and higher quality expectations are put in place. [Crosswind Manual 8.11.1; PMBOK® Guide 8.3.2.1] The correct answer is: Making a greater use of checklists

In preparing his team for the quality improvement initiative, the project manager is holding a quality meeting. He intends to open the meeting with a brief slide show, which will include highlighting several quality concepts. Before he discusses the concepts, he asks the team to match the concept with its creator. Which of the following contains the correct matches? Select one: a. TQM and Joseph Juran, Fitness for Use and W. Edwards Deming, Zero Defects and Philip Crosby b. TQM and W. Edwards Deming, Fitness for Use and Joseph Juran, Zero Defects and Philip Crosby c. TQM and W. Edwards Deming, Fitness for Use and Philip Crosby, Zero Defects and Joseph Juran Incorrect d. TQM and Philip Crosby, Fitness for Use and W. Edwards Deming, Zero Defects and Joseph Juran

Zero Defects and Joseph Juran Feedback TQM was conceived by W. Edwards Deming, Fitness for Use was conceived by Joseph Juran, and Zero Defects was conceived by Philip Crosby. [Crosswind Manual 8.3, 8.4, and 8.5; PMBOK® Guide Chapter 8 Introduction] The correct answer is: TQM and W. Edwards Deming, Fitness for Use and Joseph Juran, Zero Defects and Philip Crosby

The retail ERP project is the largest the company has done in its history. There are a number of pieces of work the team has decomposed via a breakdown structure to better control the project. Of the following breakdown structures and descriptions, which is correct? Select one: a. Organizational breakdown structure, which graphically illustrates how project management is structured to accomplish project activities b. Risk breakdown structure, which lists risks grouped by probability of occurrence and listed by severity of impact c. Resource breakdown structure, which shows the type of resources used on the project d. Bill of materials, which lists the cost of components, assemblies, and sub- assemblies used to build the product

d. Bill of materials, which lists the cost of components, assemblies, and sub- assemblies used to build the product Feedback The resource breakdown structure shows the type of resources used on a project. The organizational breakdown structure shows how the project organization is structured to accomplish project activities. The risk breakdown structure shows the risks that can potentially occur on a project, broken down by risk category. The bill of materials lists the components, assemblies, and sub-assemblies used to build the product or service of the project. [Crosswind Manual 5.4.5; PMBOK® Guide Reference 9.1.2.2] The correct answer is: Resource breakdown structure, which shows the type of resources used on the project

The project manager and his team have just started the perform integrated change control process for a high profile project. They are carefully considering all the inputs to make certain that the process is conducted successfully. Which of the following is not an input to this process? Select one: a. Work performance reports b. Change control meetings c. Change requests d. The project management plan

Change control meetings is a tool and technique of the Perform Integrated Change Control process. All others are inputs. [Crosswind Manual 4.11; PMBOK® Guide 4.4] The correct answer is: Change control meetings

The data warehouse project is about halfway complete at a major retail client. Your company is doing the implementation and has 12 team members in various locations across three different buildings. Communication and team building has been a real challenge. Which of the following would fix or improve this problem? Select one: a. Changing the organization to a functional structure b. Colocation c. Replacing the project manager d. Hiring project coordinators

Colocation is the process of putting personnel closer together or in the same room to help with team building and project communication. [Crosswind Manual 3.6; PMBOK® Guide Glossary] The correct answer is: Colocation

Which of the following best describes configuration management? Select one: a. Procedures used to document and control product or service characteristics Correct b. System used to store versions of software code c. System used to store versions of project documentation d. Interface of an automated project management system created to set up project variables

Configuration management ensures that the project is building what it should build. It utilizes a very thorough and detailed change control process to ensure that project results conform to requirements and exhibit Fitness for Use. [Crosswind Manual 4.11.4; PMBOK® Guide 4.7] The correct answer is: Procedures used to document and control product or service characteristics

ou are assigned to a new data warehouse system project and notice the project charter lists four business units as sponsors. The data warehouse system has been discussed at your organization for some time, but it's everyone's first exposure to implementing such a system. Which of the following could present the biggest challenge to implementing this project? Select one: a. Conflicting goals of the sponsors b. The implementation team c. The work breakdown structure (WBS) d. The perform integrated change control process

Conflicting sponsor goals can significantly impact the project because any attempt to build what works for all sponsors could radically alter the plan. The creation of the WBS is a challenge as well, but not the best answer. The other answers are distracters. [Crosswind Manual 13.1.1; No PMBOK® Guide Reference] The correct answer is: Conflicting goals of the sponsors

The project manager is working with the customer to gain formal acceptance of the project deliverables. The customer is saying that three of the deliverables are not meeting project goals and are unusable in their present form. The team discovers this was caused by an inconsistency between the requirements, scope statement and WBS. Which process will the team use to align these documents? Select one: a. Analyze scope b. Gather requirements c. Control scope Correct d. Validate scope

Control Scope is used to review, then approve or reject, project scope change requests. A change request would be created to align the inconsistencies with the requirements, scope statement, and WBS. Analyze Scope and Gather Requirements are distracters. Validate Scope helps validate that the project created what it was to meant create. [Crosswind Manual 5.6; PMBOK® Guide 5.6] The correct answer is: Control scope

which of the following is the most important job for the project manager? Select one: a. Controlling stakeholders b. Controlling unnecessary change c. Creating the project management plan d. Exceeding customer expectations

Controlling unnecessary change is one of the biggest challenges for project managers.

Which process aggregates estimated costs from the individual work packages or activities to create a summary and detailed breakdown of project costs? Select one: a. Control costs b. Estimate costs c. Determine budget d. Earned value management

Determine Budget applies costs from the individual work packages or activities to establish an authorized cost baseline. This could be at a summary or detailed level depending on the needs of the project at the time. Estimate Costs approximates the costs needed to complete project activities. Control Costs manages the cost of the project. Earned value management is a distracter. [Crosswind Manual 7.13; PMBOK® Guide 7.3] The correct answer is: Determine budget

During the monitor and control project work process for the Meaningful Curriculum project, the project manager and his team are considering performance information. Of the following, which best describes what they will do with this information? Select one: a. Document and track the information b. Collect, measure, and interpret the information c. Determine who will have access to the information d. All of the answers

During the Monitor and Control Project Work process, performance information is collected, measured, and interpreted. The other answers are distracters. [Crosswind Manual 4.10; PMBOK® Guide 4.3] The correct answer is: Collect, measure, and interpret the information

To counteract a perception in the marketplace that RM Manufacturing designs products with defects, the company hires a new project manager to head the key design project in its new initiative. The project manager's commitment to quality has earned her industry-wide respect. One of the techniques she utilizes to ensure quality results is flowcharting. Of the following, which is the best description of this technique and in what process is it typically used? Select one: a. A technique used during the plan quality management process to define the components of a process and the order in which they should be performed b. A technique used during the control quality process to determine variance and trends c. A technique used during the control quality process to define the components of a process and the order in which they should be performed d. A technique used during the plan quality management process to determine variance and trends

Flowcharting is a technique used during the Plan Quality Management process to define the components of a process and the order in which they should be performed. The other answers are distracters. [Crosswind Manual 8.8; PMBOK® Guide 8.1] The correct answer is: A technique used during the plan quality management process to define the components of a process and the order in which they should be performed

The team has just completed the work on a project that contracted with a number of vendors. A contract file was created during the procurement process. What items must be contained in this file? Select one: a. For each contract, the bidding documentation, the contract, the approved changes, and the formal acceptance Incorrect b. For each contract, the contract, the approved changes, and the formal acceptance c. For each contract, the bidding documentation, the amended contract, and the formal acceptance d. For each contract, the amended contract and the formal acceptance

For each contract, the contract itself, the approved changes, and the formal acceptance must be contained in the contract file. The other answers are distracters. [Crosswind Manual 4.14.1; No PMBOK® Guide Reference] The correct answer is: For each contract, the contract, the approved changes, and the formal acceptance

What is the most significant benefit of having the project management team's assistance in creating the work breakdown structure? Select one: a. It establishes the project manager's authority b. It helps generate a more accurate budget c. It helps attain buy-in from the team doing the work d. It helps generate a more accurate schedule

Having the project team assist in the creation of the WBS has a number of positive benefits. The most positive benefit is obtaining buy-in from the people doing the work. Though the WBS is reviewed later in the planning process group to create the budget and schedule, it is the team's buy-in (and experience) that drives the accuracy of all future documents. As a minor point, schedule and budget are equally important, and thus neither answer by itself could be the "best" answer. Authority comes from the project charter. [Crosswind Manual 5.4; PMBOK® Guide 5.4] The correct answer is: It helps attain buy-in from the team doing the work

The project to consolidate the accounting departments of two recently merged hospitals is extremely complex. The project manager and his team are keenly aware of the importance of properly decomposing the work of the project. If they decompose the work beyond work packages, what is the likely result? Select one: a. The application of rolling wave planning b. The creation of activity lists c. A variance in the scope definition d. The creation of the WBS dictionary

If they decompose the work beyond work packages, the creation of activity lists is the likely result. This occurs in the Define Activities process in the Schedule knowledge area. [Crosswind Manual 6.2; PMBOK® Guide 6.2] The correct answer is: The creation of activity lists

Mark 0.00 out of 1.00 Not flaggedFlag question Question text The project manager and his team are using an Ishikawa or fishbone diagram as part of the quality component for the coal extraction project. Of the following, which best describes the reason they are utilizing this diagram? Select one: a. To assess the defects which are creating quality issues b. To evaluate project activities that have the potential to create defects c. To review symptoms to determine the source of the defects d. To evaluate project activities that have the potential to create defects and To review symptoms to determine the source of the defects

Ishikawa diagrams are utilized in the Plan Quality Management process to evaluate project activities that have the potential to create defects. Ishikawa diagrams are utilized after the planning process to review symptoms in an effort to determine the source of the defects. The other answers are distracters. [Crosswind Manual 8.11.7; PMBOK® Guide 8.3.2.5] The correct answer is: To evaluate project activities that have the potential to create defects and To review symptoms to determine the source of the defects

The project manager and his team are in the planning stage of the retooling project and they are making assumptions for scheduling and budgeting. Of the following, what is the most likely source for the assumptions they will make? Select one: a. Pertinent human resource and procurement records b. Lessons learned from prior projects c. Resource list and chart of accounts d. Expert judgment and functional management input

Lessons learned is a source often used for making assumptions about any facet of a project. The other answers are distracters. [Crosswind Manual 4.12.3; PMBOK® Guide 4.7.3.4] The correct answer is: Lessons learned from prior projects

The company is implementing an enterprise reporting system. This system will integrate a number of business units. This project is something that is new at the company. They realize they will learn a great deal as they adjust while going through the project. Which process best fits tracking their knowledge related to the project? Select one: a. Perform integrated change control b. Manage project issues c. Manage project knowledge Correct d. Manage communications

Manage project knowledge results in the creation of the lessons learned register and the best fit for the question. Perform integrated change control references change management. Managing project issues is a distracter and not a process. Manage communications might be used to share the information learned, but it's not as good an answer as manage project knowledge. [Crosswind Manual 4.9; PMBOK® Guide 4.2] The correct answer is: Manage project knowledge

Which of the following stakeholders typically owns the work of the project when the project is complete? Select one: a. Stockholders b. The project manager c. Functional manager d. Operations management

Notice the word "typically". Virtually anyone could own the work, depending on the nature of the project and the product. However, operations management accepts the product from project management, and then operations management incorporates the product or service into normal operations, as well maintains the product or service.

project management life cycle is similar to which of the following? Select one: a. Project life cycle b. SDLC c. Plan-do-check-act d. Use case analysis

Plan-do-check-act is defined by the American Society for Quality as an approach to process development. It can show how the project management life cycle components co-exist or overlap. The project life cycle builds the work of the project. SDLC and use case analysis are software development approaches. [Crosswind Manual 3.3.1; PMBOK® Guide 2.4] The correct answer is: Plan-do-check-act

Project A has an NPV of $150K over three years. Project B has an NPV of $330K over six years. Project C has an NPV of $170K over six years. Which of the following do you select? Select one: a. Project A b. Project B c. Project C d. Project A and C

Project B is the most attractive project because it has the highest dollar amount. The years listed with the NPV are distracters because they are already factored into the dollar amount of the project. Project A and C are of less value than Project B. [Crosswind Manual 7.2; No PMBOK® Guide Reference] The correct answer is: Project B

e project manager and her team have worked diligently to complete the project scope on time and within budget. They are in the process of creating the project files. Of the following, which is the best and most complete definition of project files? Select one: a. Project documents that record what occurred during the project and what changes were approved b. Project documents that record what occurred during the project, what changes were approved, and what decisions were made c. Project documents that record what occurred during the project, basic project statistics (scope, time, and cost), and what changes were approved d. Project documents that record what occurred during the project, what changes were approved, basic project statistics (scope, time, and cost), and what decisions were made

Project files are project documents that record what occurred during the project, what changes were approved, and what decisions were made. Financial records and legal documents are included in these files. [Crosswind Manual 4.14.1; No PMBOK® Guide Reference] The correct answer is: Project documents that record what occurred during the project, what changes were approved, and what decisions were made

You are defining the quality standards for the project to create a new microchip that has the capacity to contain more instructions than any prior chip. You have defined which variables are to be measured. You have also determined what attributes are important to you. Although the product is not expensive, it is expected to bring a steady income stream to the company because it is integral to the production of animatronic toys and robots that are tremendously popular. Which testing method will you use and why? Select one: a. Population testing because the product is so crucial to the company's success b. Sample testing because the cost of population testing is prohibitive c. Sample testing because the product is so crucial to the company's success d. Population testing because the cost of population testing is prohibitive

Sample testing tests a percentage of the product and makes sense in this case because they plan to produce large quantities. Population testing tests every product that would result in prohibitive cost. [Crosswind Manual 8.10.2; PMBOK® Guide 8.3.2] The correct answer is: Sample testing because the cost of population testing is prohibitive

Which of the following requirement types can contain both functional and non- functional requirements? Select one: a. Stakeholder requirements b. Solution requirements c. Transition requirements d. Business requirements

Solution requirements can be both functional and non-functional. The other requirements (business, stakeholder, and transition) do not differentiate between functional and non- functional. [Crosswind 5.2.1; PMBOK® Guide 5.2.3.1] The correct answer is: Solution requirements

Strategic planning

Strategic planning is typically done three to five years in advance. It is very common for projects to be driven by strategic initiatives at a company.

Which of the following is an example of fixed formula status reporting? Select one: a. Getting status updates from the project team b. PV multiplied by % complete c. The project manager updating the status reports quantitatively d. 30%/70% rule

The 30%/70% rule is an example of fixed formula progress reporting. It means that when the activity starts, it is given a 30% complete status and will not receive the remaining 70% until it is fully complete. PV x percentage complete of each activity is the formula for earned value. The other answers are distracters. [Crosswind Manual 7.8; No PMBOK® Guide Reference] The correct answer is: 30%/70% rule

You are the project manager for a highway construction project. You have just finished integrating the various management plans into a complete document. What process will you perform next? Select one: a. Develop project management plan b. Manage project knowledge c. Direct and manage project work Correct d. Develop project charter

The Direct and Manage Project Work process occurs after the Develop Project Management Plan process. The key output of the Develop Project Management Plan process is the Project Management Plan, which integrates all the project's management plans. The Manage Project Knowledge process follows the Direct and Manage Project Work process. The key output is the lessons learned register. [Crosswind Manual 4.8; PMBOK® Guide 4.1] The correct answer is: Direct and manage project work

In preparing his team for the quality improvement initiative, the project manager is holding a quality meeting. He intends to open the meeting with a brief slide show. Slide one contains the definition of quality by the Project Management Institute, Inc. Which of the following definitions corresponds to the one used by the Project Management Institute, Inc.? Select one: a. Meeting the customers needs b. Conformance to use and fitness of requirements c. The degree to which a set of inherent characteristics fulfill requirements d. Conformance to the requirements in the project charter

The Project Management Institute, Inc. defines quality as the degree to which a set of inherent characteristics fulfill requirements, implying that you build what the requirements say should be built, and that the product built will perform and function as defined and needed. [Crosswind Manual 8.1; PMBOK® Guide Chapter 8 Introduction] The correct answer is: The degree to which a set of inherent characteristics fulfill requirements

Due to the complexity of the project to design touchscreen displays for use on mobile workstation tablets, a number of breakdown structures will be used. Of the following breakdown structures and descriptions, which is correct? Select one: a. Organizational breakdown structure, which graphically illustrates how project management is structured to accomplish project activities Incorrect b. Risk breakdown structure, which lists risks that are grouped by probability of occurrence and listed by severity of impact c. Resource breakdown structure, which graphically illustrates the availability of resources d. Bill of materials, which lists the components, assemblies, and sub-assemblies used to build the product

The bill of materials lists the components, assemblies, and sub-assemblies used to build the product or service of the project. The organizational breakdown structure shows how the project organization is structured to accomplish project activities. The risk breakdown structure shows the risks that can potentially occur on a project, broken down by risk category. The resource breakdown structure shows the type of resources used on a project. [Crosswind Manual 5.4.5; PMBOK® Guide 9.1.2.2] The correct answer is: Bill of materials, which lists the components, assemblies, and sub-assemblies used to build the product

The project planning process group is progressing. The team has involved the accounting department to set up a system of codes that the accounting department will use to track work on the project. This is known as what? Select one: a. Accounting codes b. WBS numbering c. Determine budget d. Chart of accounts

The chart of accounts sets up codes that will be used to track project cost. The other answers are distracters. [Crosswind Manual 7.13.1; No PMBOK® Guide Reference] The correct answer is: Chart of accounts

During the create WBS process for the financial reporting improvement process, the team could create all the following breakdown structures as planning evolves except? Select one: a. Bill of materials b. Communication breakdown structure c. Risk breakdown structure d. Resource breakdown structure

The communication breakdown structure is a distracter in that it does not exist. The bill of materials lists all the components, assemblies, and sub-assemblies. The risk breakdown structure decomposes the risks on a project. The resource breakdown structure shows the type of resources utilized on a project. [Crosswind Manual 5.4.5; PMBOK® Guide 9.1.2.2] The correct answer is: Communication breakdown structure

The project team is planning an upgrade to a client's website and infrastructure. During planning, the team discovers the need for a data communications line to connect to the servers. What type of cost is this? Select one: a. Direct b. Indirect c. Variable d. Indirect fixed

The data communication line is a direct cost. It is something purchased directly for the project. It is not an indirect or variable cost. [Crosswind Manual 7.1; No PMBOK® Guide Reference] The correct answer is: Direct

The project will be starting the executing process group next week. The project sponsor and project manager have a meeting scheduled with the team and the business units that are impacted by the project. They explain what is expected to occur on the project and how each of the people can help contribute to the success of the project. What is this event called? Select one: a. Kickoff meeting to officially start the project b. An integral part of the team building effort c. Perform quality assurance and validate scope d. Project management plan development

The kickoff meeting is what is commonly used on a project to formally start the project and it can occur at the beginning of planning or executing depending on priority or approach. It allows the sponsor to set expectations, and the team to learn about details of the plan. Team building occurs in the executing process group, but it's not as definitive an answer as kickoff meeting. Project management plan development produces a project management plan. Perform Quality Assurance and Validate Scope are distracters. [ Crosswind Manual 4.6.2; PMBOK® Guide 1.2.6.2] The correct answer is: Kickoff meeting to officially start the project

All the following are typically components of the project management plan except? Select one: a. The schedule management plan b. The knowledge management plan c. The risk management plan d. The requirements management plan

The knowledge management plan is a distracter. Manage project knowledge actually is an executing process resulting in a lessons learned register. The other items are typically in the project management plan. [Crosswind Manual 4.7.1; PMBOK® Guide 1.2.4.7] The correct answer is: The knowledge management plan

What is the ideal project manager function regarding project changes? Select one: a. To delay changes so the project can be completed b. To control unnecessary change c. To prevent the change control board from seeing any more change than it needs to see d. To expedite all change requests to the change control board

The main job of a project manager, other than managing the project itself, is to control unnecessary changes that can derail the project. Delaying changes and protecting the change control board from changes are both unprofessional. Expediting changes to the CCB is not a bad answer but not the best because it doesn't help in controlling unnecessary change. [Crosswind Manual 3.3.8; PMBOK® Guide 2.2.1, 2.3] The correct answer is: To control unnecessary change

The project manager is working with the business analyst to create requirements for the upgrade to the security platform of the company website. Which of the following best describes the order in which the processes will be created? Select one: a. Business requirements, solution requirements, stakeholder requirements, transition requirements b. Stakeholder requirements, business requirements, solution requirements, transition requirements c. Business requirements, stakeholder requirements, solution requirements, transition requirements d. Transition requirements, business requirements, stakeholder requirements, solution requirements

The order in which requirements are created is: business requirements, stakeholder requirements, solution requirements, and then transition requirements. Business requirements define business needs; stakeholder requirements align with specific stakeholder needs; solution requirements are created from the stakeholder requirements; and transition requirements are established to move to the new product, service, or result from the project to a business environment. [Crosswind 5.2.1 PMBOK® Guide 5.2.3.1] The correct answer is: Business requirements, stakeholder requirements, solution requirements, transition requirements

Of the following breakdown structures and descriptions, which is correct? Select one: a. Organizational breakdown structure, which graphically illustrates how the project organization is structured to accomplish project activities b. Risk breakdown structure, which lists risks grouped by probability of occurrence and listed by severity of impact c. Resource breakdown structure, which graphically illustrates the availability of resources d. Bill of materials, which lists the cost of the components, assemblies, and sub- assemblies used to build the product Incorrect

The organizational breakdown structure shows how the project organization is structured to accomplish project activities. The risk breakdown structure shows the risks that can potentially occur on a project, broken down by risk category. The resource breakdown structure shows the type of resources used on a project. The bill of materials lists the components, assemblies, and sub-assemblies used to build the product or service of the project. [Crosswind Manual 5.4.5; PMBOK® Guide Reference 9.1.2.2] The correct answer is: Organizational breakdown structure, which graphically illustrates how the project organization is structured to accomplish project activities

Difference between PRJ expediter and coordinator

The project expediter and the project coordinator have similar responsibilities with the difference being that the project coordinator has some decision-making ability.

What is the difference between a project management life cycle and a project life cycle? Select one: a. They are the same b. The project management life cycle is the project management piece of the project and the project life cycle is the process of completing the work of the project c. The project management life cycle is done in the project and the project life cycle is done after the project is complete d. The project management life cycle is the process of completing the work of the project and the project life cycle is the project management piece of the project

The project management life cycle (PMLC) is the project management methodology used on a project. The project life cycle applies to whatever is being built. It can be the software approach for a software project or a building approach for construction. [Crosswind Manual 3.1; PMBOK® Guide 1.3] The correct answer is: The project management life cycle is the project management piece of the project and the project life cycle is the process of completing the work of the project

The project is going through the manage quality process. Which of the following is a key tool that will be utilized in this process? Select one: a. Cost benefit analysis, which is used to analyze how to minimize rework due to lack of quality and how to maximize satisfaction and productivity b. Quality audits, which help verify process and output compliance c. Quality analysis, which is used to optimize project execution and achieve high process quality d. Quality management plan, which provides acceptable quality management methodology information

The quality audit is used in Manage Quality to verify that process and output comply with organizational and project policies and procedures. The goals of quality audits are to identify best practices, identify gaps, and share best practices with all appropriate stakeholders. The other answers are distracters. [Crosswind Manual 8.9; PMBOK® Guide 8.2] The correct answer is: Quality audits, which help verify process and output compliance

The project manager for the electric engine improvement project has implemented a work authorization system. What is the main benefit of utilizing a work authorization system? Select one: a. To show what work is to be done during the project b. To show who is responsible for what work c. To control gold plating Correct d. To serve as a time-tracking system

The question focuses on the benefit, as opposed to the purpose, of a work authorization system. The Work Authorization System sanctions or releases certain work to be done at a certain time in a certain order by a particular organization. The primary benefit of the system is to minimize gold plating on a project, which can occur if this control mechanism is not in place. The work breakdown structure (WBS) shows what work is to be done on the project. The responsibility assignment matrix (RAM) shows who is responsible for what work. To serve as a time-tracking system is a distracter. [Crosswind Manual 4.8.1; PMBOK® Guide 4.1.3.1] The correct answer is: To control gold plating

Dirk, the project manager, is leading the team during the execution of the project management plan. His testing manager, Sarah, has just completed deliverable testing, which resulted in deliverables that met all requirements. What have Dirk and Sarah created and what is the next process the deliverables will undergo? Select one: a. Quality Audits and Control Quality b. Control Quality and Change Requests c. Validate Scope and Close Project or Phase d. Verified Deliverables and Validate Scope

The question references both the Control Quality process, which creates verified deliverables, and the Validate Scope process, which occurs later and results in customer acceptance of those deliverables. Quality audits occur during the Manage Quality process. The Close Project or Phase results in the transition of the project outcome. Verified Deliverables is not a project management process. [Crosswind 5.5 and 8.10; PMBOK® Guide 5.5 and 8.3] The correct answer is: Verified Deliverables and Validate Scope

The project manager has concerns about the software developer's project work in terms of quality and has spoken to the developer about this on several occasions. This involvement derives from the relationship between project management and quality management that should complement each other. What specifically is the relationship between the two? Select one: a. Both focus on management responsibility, fulfillment of requirements, continuous improvement, prevention over inspection, and product excellence b. Both focus on management responsibility, continuous improvement, prevention over inspection, and customer satisfaction c. Both focus on management responsibility, fulfillment of requirements, continuous improvement, prevention over inspection, and customer satisfaction d. Both focus on management responsibility, continuous improvement, prevention over inspection, and product excellence

The relationship between project management and quality management is that both focus on management responsibility, continuous improvement, prevention over inspection, and customer satisfaction. [Crosswind Manual 8.2; No PMBOK® Guide Reference] The correct answer is: Both focus on management responsibility, continuous improvement, prevention over inspection, and customer satisfaction

The project manager wants to better control her project. She is using decomposition after attending a project management class. Of the following breakdown structures and descriptions, which is correct? Select one: a. Organizational breakdown structure, which graphically illustrates how project management is structured to accomplish project activities b. Risk breakdown structure, which lists potential risks broken down by risk category Correct c. Resource breakdown structure, which graphically illustrates the availability of resources d. Bill of materials, which lists the cost of the components, assemblies, and sub- assemblies used to build the product

The risk breakdown structure shows the risks that can potentially occur on a project, broken down by risk category. The organizational breakdown structure shows how the project organization is structured to accomplish project activities. The resource breakdown structure shows the type of resources used on a project. The bill of materials lists the components, assemblies, and sub-assemblies used to build the product or service of the project. [Crosswind Manual 5.4.5; PMBOK® Guide 9.1.2,2] The correct answer is: Risk breakdown structure, which lists potential risks broken down by risk category

There is a variance in the manufacturing process that is causing concern among the team. Some results have been above the specification limits, and some within the control tolerances. You want to learn more about the output of the process over the last month. Which of the following items is the most useful for this purpose? Select one: a. Run chart because it indicates output over time and provides the opportunity to determine trends and variances b. Pareto diagram because the closer the percentages are on the separate problems, the easier it is to determine trends and variances c. Control chart because it indicates output and highlights trends and variances d. Scatter diagram because the closer the output resembles a diagonal line, the more obvious trends and variances

The run chart's main purpose is to show output over time. This provides an opportunity to catch any trends and variance with the process. The Pareto diagram shows defect by count. A control chart is similar to a run chart, but the reason given is not accurate. A scatter diagram indicates dependencies between variables. [Crosswind Manual 8.11.6; PMBOK® Guide 8.3.2.5] The correct answer is: Run chart because it indicates output over time and provides the opportunity to determine trends and variances

Which of the following shows the rate at which the project is progressing compared to what was planned? Select one: a. Schedule variance b. Gantt chart c. Variance report d. Schedule performance index

The schedule performance index (SPI) shows the rate at which the schedule is progressing. The SPI is established by showing the ratio between work done, also known as earned value (EV) and work scheduled, also known as planned value (PV). The schedule variance (SV) is the difference between work done, also known as earned value (EV) and work scheduled, also known as planned value (PV). The Gantt chart shows the schedule of the project. A variance report shows the difference between two items being measured. [Crosswind Manual 7.14.1; PMBOK® Guide 7.4.2.2] The correct answer is: Schedule performance index

As the project manager establishes the scope baseline, which of the following best describes what she will create or reference? Select one: a. Requirements, scope statement, and WBS b. WBS and WBS dictionary c. Scope statement, WBS, and WBS dictionary d. Requirements, scope statement, and WBS dictionary

The scope baseline consists of the scope statement, WBS, and WBS dictionary. [Crosswind Manual 5.4; PMBOK® Guide 5.4] The correct answer is: Scope statement, WBS, and WBS dictionary

The WBS has been created for the textbook selection project and the team is creating the WBS dictionary. How will they go about this? Select one: a. By documenting the work packages and listing the organizations responsible for completion of the work b. By documenting the work packages, documenting the control accounts, and listing the organizations responsible for completion of the work c. By documenting the work packages, documenting test criteria and test cases, documenting the control accounts, and listing the organizations responsible for completion of the work d. By documenting the work packages, documenting the scope baseline, and listing the organizations responsible for completion of the work

The team will create the WBS dictionary by documenting the work packages, documenting test criteria and test cases, documenting the control accounts, and listing the organizations responsible for completion of the work. [Crosswind Manual 5.4.4; PMBOK® Guide 5.4.3.1] The correct answer is: By documenting the work packages, documenting test criteria and test cases, documenting the control accounts, and listing the organizations responsible for completion of the work

The project team is creating the WBS for their stadium restoration project. Which of the following best describes the layers that would likely be included? Select one: a. Control accounts, planning packages, work packages b. Control accounts, planning packages, work packages, activity lists c. Activity packages, planning packages, work packages d. Control accounts, planning packages, work packages, milestone packages

The three layers that would likely be included in various levels of decomposition are the control account, planning package, and work package. The activity list and milestone list are created in the Define Activity process. The activity package and milestone package are distracters (they do not exist). [Crosswind Manual 5.4.1; PMBOK® Guide 5.4.3.1] The correct answer is: Control accounts, planning packages, work packages

Which of the following tools and techniques are not used by the project manager during the process of creating a scope statement? Select one: a. Product analysis b. Expert judgment c. Facilitation d. Requirements documentation

The tools and techniques used during the Define Scope process are expert judgment, product analysis, decision making, alternatives analysis, multi-criteria decision analysis, interpersonal and team skills, and facilitation. [Crosswind Manual 5.3; PMBOK® Guide 5.3] The correct answer is: Requirements documentation

You are having a home theater room added to your house. The project should take five days and cost $1,500 per day to complete. After three days, the project is 30% complete and $5,000 has been spent. What is the total value of the project? Select one: a. $7,500 b. $2,250 c. $5,000 d. $10,000

The total value of the project is the equivalent of the project budget or the BAC (budget at completion). To determine the BAC multiply the cost per day times the number of days the project is scheduled to take: $1,500 per day cost multiplied by five days equals a BAC of $7,500. [Crosswind Manual 7.14.1; PMBOK® Guide 7.4.2.2] The correct answer is: $7,500