MIST 5750 Quiz #1, MIST 5750 Quiz 2, MIST 5750 Quiz #3
Which of the following is an accurate measure of the cycle time for the process model attached to this question?
33 minutes
Consider the BPMN diagram associated with this question, and identify the true statement.
Both end events send a message.
A data object cannot be passed from one activity to another.
False
Which statement best explains the difference between Lean and Six Sigma?
Lean reduces waste, whereas Six Sigma reduces variation and improves quality in outputs
Which one or more of the following statements is TRUE?
-A BPMN model can have multiple start events. -A BPMN model can have multiple end events. -An inclusive (OR) split gateway needs to be used to model a situation where a decision may lead to one or more options being taken at the same time. -Once all tokens of active branches have arrived, the OR-join synchronizes these tokens into one and sends that token to its output arc.
Which one or more of the following statements is TRUE?
-A business process comprises of related events, activities, and decision points. -A business process generally involves a number of actors. -A business process generally involves a number of data objects.
Which of the following statements are true about a choreography activity?
-A choreography activity represents an interaction between two parties - A choreography activity can be one-way or two-way -A choreography activity may involve more than two parties
Which one or more of the following is referred to as a node in a business process model?
-Activity -Event -Gateway
Which one or more of the following statements is TRUE?
-An end message event signals that a process concludes upon sending a message. -An intermediate message event signals the receipt of a message, or that a message has just been sent, during the execution of the process.
Which one or more of the following statements is TRUE?
-An intermediate message event can be used both as a catching event (the message is received from another pool) and as a throwing event (the message is sent to another pool). -A catching event is an event that catches a trigger, typically originating from outside the process. -An intermediate event is represented as a circle with a double border.
Which one or more of the following events can be used as a boundary event?
-An intermediate timer event -An intermediate error event -An intermediate message event
Which one or more of the following statements is TRUE?
-Both process analysts and domain experts need to be involved during the process discovery phase. -Often multiple domain experts need to be engaged to gain a rich understanding of complex business processes.
Which one of more of the following is representative of the recurrent classes of performance measures for business process management?
-Cost related measures -Quality related measures -Times related measures
Which one or more of the following statements is TRUE?
-From a token semantics, the terminate event destroys all tokens in the process model and in any sub-process. -The error event is depicted as an event with a lightning marker. -From a token semantics, when the intermediate message event is triggered, the token is removed from the enclosing activity, consequently causing the activity interruption, and sent through the exception flow emanating from the boundary event, to perform the recovery procedure.
Which one or more of the Seven Process Modeling Guidelines (7PMG) are violated in the attached model?
-G1 -- Use as few elements in the model as possible -G4 -- Model as structured as possible -G6 -- Use verb-object activity labels
Which one or more statements relating to the BPMN notation/construct is TRUE?
-It represents a collapsed sub-process. -It represents a global sub-process. -It represents a global sub-process that can be invoked into other process models
Which one or more of the following is FALSE?
-It represents an embedded sub-process. -It represents a global sub-process -It represents a Terminate End Event -XOR-Split needs to be replaced with an AND-Join to avoid a deadlock situation.
Which one or more of the following statements is TRUE?
-Label A represents a Start Message Event (Catching). -Label B represents a Intermediate Receive Message Event (Catching). -Label C represents a Intermediate Send Message Event (Throwing).
Which one or more of the following factors is useful in identifying the causes of process inefficiency?
-Materials -Machine -Method -Measurement -Milieu -Man/People
The impact of an issue can be described:
-Quantitatively, in terms of time or money lost, -Qualitatively, in terms of perceived nuisance to the customer -Qualitatively, in terms of the perceived risks that the issue entails.
Business processes are redesigned to achieve which one or more of the following goals:
-Reduce the cost of executing the process -Enhancing the effectiveness of the process
The process simulator will allow you to adjust the value for which of the following variables?
-Resource utilization rate -Probabilities associated with the decision outcomes. -The probability distribution associated with a certain activity duration. -The probability duration associated with a certain resource.
Which one of more of the following regarding running a process simulation is TRUE?
-Resource utilization rate is one of the outputs generated by the simulation. -The process simulation generates the average cycle time.
Which one or more of the following statements is TRUE?
-Sometimes, when disclosing the details are not relevant, a collapsed sub-process activity is not linked to a lower-level process model. -By default, one should define sub-processes as global process models so as to maximize their reusability.
Which one or more of the following statements is TRUE?
-The error event is depicted as an event with a lightning marker. -The lightning is empty for the catching intermediate error event. -The lightning is full for the end throwing error event -An end error event is used to interrupt the enclosing sub-process and throw an exception.
Which one or more of the following statements relating to the attached model is TRUE?
-The home loan application is rejected and the process is aborted if the applicant has low debt and high liability. -The home loan application process is aborted (i.e. the loan application is rejected) if the applicant has high debt and low liability. -A high liability and low debt scenario could create a process deadlock situation. The deadlock is averted by the Terminate End Event that destroys all tokens in the process model and causes an immediate cessation of the process instance. -A low liability and low debt situation leads to the approval of the home loan application.
Which one or more of the following statements is TRUE?
-The sequence flows indicate handover points. -The handover points help to identify parts of the process which can be studied in isolation from the rest. These parts can be refined into sub-processes with the help of the involved stakeholders. -Handover points are those points in the process where work is handed over from one resource to another, e.g. from one department to the other.
Which one or more the following statement(s) is TRUE?
-The target of a message flow may be an event. -The source of a message flow may be an activity. -A message flow can connect an activity in a pool to the boundary of another pool
Which one or more of the following statements relating to the attached process model is FALSE?
-This collaboration may deadlock if the seller is not already registered. -The XOR-split after the activity "Check Registration Status," should be replaced with an And-split to avoid a deadlock situation. -The XOR-split after the activity "Check Registration Status," should be replaced with an Event-based gateway to avoid a deadlock situation. -The XOR-join should be replaced by an AND-join.
Which one or more of the following statements relating to the attached process model is TRUE?
-This is not the most elegant or efficient way to model multiple instances of a similar activity (i.e., obtain quote from a supplier). -The five separate instances of the activity "obtain quote from a supplier" can be replaced with one multi-instance activity construct. -The five separate instances of the activity "obtain quote from a supplier" can be replaced with one multi-instance activity construct. The multi-instance activity construct can be annotated with the minimum number of instances that need to complete before passing control to the outgoing arc.
Which of the following are possible reasons for decomposing a process model into sub-process models?
-When the process model is using more than approximately 30 flow objects (i.e. activities, events, gateways). -To improve its readability, we can simplify the business process model by hiding certain parts within a sub-process
Which of the following is an accurate measure of the cycle time of the process attached to this question?
4.8 hours
Which of the following is an accurate measure of the cycle time of the process attached to this question?
40 minutes
Which of the following is an accurate measure of the cycle time of the process attached to this question?
61.67 minutes
Which of the following is the best definition for a process?
A process is a sequence of activities that take inputs and convert them into desired outputs.
Which of the following describes a good time or reason to use the 5 Why's?
All of the above
A data object cannot be repeated multiple times within the same business process model.
False
A global sub-process cannot be invoked by other process models.
False
A join gateway has only one incoming sequence flow.
False
A sequence flow is represented (in BPMN) with the diamond symbol.
False
An organization with a level 5 CMMI rating is likely to have more dysfunctional processes than an organization with a level 3 CMMI.
False
Default flow refers to the branch that a token coming from an XOR split will take when conditions attached to all other outgoing flows is TRUE.
False
Events represent units of work that have a duration.
False
If activity "D" is not executed, the "XOR-join" will wait indefinitely for that token, with the consequence that the process instance will not be able to progress any further. This behavioral anomaly is called deadlock.
False
In a business process model, only electronic data objects should be captured.
False
Once a business process has been redesigned based on the BPM methodology, the process does not need to be reviewed (for optimization) ever again.
False
PICK Chart, a qualitative analysis technique, focuses on a single dimension: the impact in monetary terms, i.e., the estimated payoff of addressing an issue.
False
Start events can have incoming arcs.
False
Temporal events can retain tokens.
False
Text annotations do affect the flow of tokens through the process model.
False
The Signavio QuickModel can be used to model conditional decision points.
False
The activity label "Order is approved" is consistent with the business process modeling labeling convention for activities.
False
The process simulator does not allow you to edit the data associated with a simulation scenario.
False
The purpose of business process management (BPM) is to focus on and improve all processes within an organization. No one process gets priority over another.
False
The race between external events is captured by means of an event-based exclusive XOR-Split followed by an event-based exclusive XOR -Join
False
The state of a data object cannot change within the same business process model.
False
Theoretical Cycle Time (TCT) computation includes both processing time and waiting time.
False
Timer events are throwing events only since a timer is a trigger outside the control of the process.
False
Timer events can only be intermediate events.
False
WIP increases if the cycle time decreases or if the arrival rate decreases.
False
When computing the overall cycle time (CT) of a process, one needs to exclude the waiting time.
False
When optimizing a process with respect to cycle time, one should focus on tasks that are not on the critical path.
False
You indicate the state of a data object by drawing a diamond with a built-in circle.
False
The _________ complements the output of root cause analysis by providing a more detailed analysis of individual issues and their impact. The purpose is to determine how and to what extent each issue is impacting the performance of the process.
Issue Register
An "XOR-split" routes the token coming from its incoming branch towards:
Only one of its outgoing branches
The aim of this process analysis technique is to identify factors that are responsible for the largest share of a given effect
Pareto Analysis
Which one or more of the following statements about this process model is TRUE?
The black box in this model is the Owner pool.
Consider the BPMN diagram below, and identify the true statement.
The diagram shows an intermediate throwing message event.
Which one or more of the following statements relating to the attached process model is TRUE?
The label A represents an ad-hoc sub-process.
Which one or more of the following statements relating to the attached process model is TRUE?
The label B represents a XOR-Split.
Assess the syntactic quality of the attached process model. Which one or more of the following is TRUE?
The model suffers from a deadlock situation.
Can the process model below execute correctly? If not, how can it be fixed without affecting the cycle, such that "F", "G", and "E" all remain in the cycle?
The process model can be fixed by replacing the AND-join (III) with an OR-join gateway.
Which one or more of the following statements relating to the equipment rental process model is TRUE?
There is one pool.
A cycle time efficiency of 20% indicates that there is considerable room for improving the process performance.
True
A lane within a pool can be used to represent a specific software system such as an ERP.
True
An activity can act as both a receive and a send activity.
True
An event-based XOR-split can only be followed by intermediate catching events like a timer or a message event, or by receiving activities.
True
An incoming message flow may lead to the creation of a data object by the activity that receives the message.
True
Event-based gateways can be used to avoid behavioral anomalies in the communication between pools.
True
The AND-join waits for a token to arrive from each of the two incoming arcs, before merging them and sending them on to the next activity.
True
The And-split and And-join are used to model activities which can be executed in parallel.
True
The calculation of cycle time based on flow analysis does not require one to know the arrival rate of new cases.
True
The purpose of running a process simulation is to gather data to assess the efficiency of the process.
True