MNGMT 421 Ch 5

Which of the following statements is NOT true regarding joint​ ventures? A. Joint ventures are more likely to work when the risks are unknown. B. Ownership can be​ 50-50, or one owner can assume a larger portion to ensure tighter control. C. Joint ventures are usually between just two firms. D. Joint ventures are firms establishing joint ownership to pursue new products or markets.

A. Joint ventures are more likely to work when the risks are unknown.

When ordering a new​ zagflatz, customers must choose the style of three major​ components, each of which has about ten variations. This is an example of A. modular design. B. CAD. C. robust design. D. environmentally friendly design.

A. Modular Design

Listing products in descending order of their individual dollar contribution to the firm is called A. ​product-by-value analysis. B. product decision. C. product life cycle. D. brainstorming.

A. Product-by-Value analysis.

Moving a product from development to production is referred to as A. transition to production. B. product definition. C. product development. D. product design.

A. Transition to production

A route sheet A. lists the operations necessary to produce the component. B. shows in schematic form how a product is assembled. C. is an instruction to make a given quantity of a particular item. D. is a correction or modification of an engineering drawing or bill of materials.

A. lists the operations necessary to produce the component.

Which of the following represents an internal product development​ strategy? A. migration of existing products B. joint ventures C. alliances D. purchase technology or expertise by acquiring the developer

A. migration of existing products

Group technology identifies components by a coding scheme that specifies the A. ​size, shape, and type of processing. B. shape and type of processing. C. size and shape. D. size and type of processing.

A.Size, shape, and type of processing.

Which of the following technologies is particularly useful for prototype development and small lot​ production? A. CAM B. ​3-D printing C. STEP D. CAD

B. 3-D Printing

An assembly chart is A. a listing of the operations necessary to produce the component. B. a schematic showing how the product is assembled. C. an instruction to make a given quantity of a particular item. D. an exploded view of the product.

B. A schematic showing how the product is assembled.

What are cooperative agreements that allow firms to remain​ independent, but pursue strategies consistent with their individual​ missions? A. joint ventures B. alliances C. enhancements and migration D. acquisitions

B. Alliances

Most manufacturing items and their components are defined by A. the​ make-or-buy decision. B. an engineering drawing. C. a BOM. D. group technology.

B. An engineering drawing.

What is the first step to build a house of​ quality? A. Relate customer wants to product hows. B. Identify customer wants. C. Determine the desirable technical attributes. D. Identify how the​ good/service will satisfy customer wants.

B. Identify customer wants.

What is an umbrella of software programs that may include​ CAD/CAM, product​ routing, maintenance, and other product​ concerns? A. configuration management B. product​ life-cycle management C. DFMA D. material requirements planning

B. Product Life-cycle management.

A house of quality would depict the strength of the relationship between which of the following two​ items? A. The​ customer's need for a sealable change pocket and the​ customer's need for plastic inserts to display pictures. B. The​ customer's desire for a durable wallet and the​ company's choice of material for the wallet. C. The stitching used in your​ company's new product and the stitching used in a​ competitor's wallet. D. The design​ team's choice of material for a wallet and the materials that were considered but rejected by the design team.

B. The customers desire for a durable wallet and the company's choice of material for the wallet.

Defining a product means A. to identify components by a coding scheme that specifies​ size, shape, and the type of processing. B. to define the new​ good's or​ service's function. C. to list the hiearchy of​ components, their​ description, and the quantity of each required to make one unit of a product. D. to decide to produce a component or service or purchase from an outside source.

B. To define the new good's or service's function.

What is a review of successful products that takes place during the production​ process? A. CAD B. value analysis C. virtual reality D. LCA

B. Value analysis

Which of the following statements is NOT​ true? A. Many service firms refer to their offerings as​ "products." B. The product decision includes the​ selection, definition, and design of products. C. The term​ "products" refers to tangible goods only. D. The objective of the product decision is to develop and implement a product strategy that meets the demands of the marketplace with a competitive advantage.

C. The term "products" refers to tangible goods only.

Which of the following regions of a process chain includes the process steps that involve interaction between​ participants? A. independent processing region B. surrogate interaction region C. direct interaction region D. substitute interaction region

C. direct interaction region

Which of the following statements is NOT true regarding a bill of material​ (BOM)? A. A BOM lists the quantity of each coponent required to make one unit of a product. B. In the​ food-service industry, BOMs manifest themselves in​ portion-control standards. C. A BOM lists the hierarchy of components and their description. D. A BOM cannot be referenced on other bills of material.

D. A BOM cannot be referenced on other bills of material.

Which of the following statements is TRUE regarding the approach Japanese organizations use for product​ development? A. Japanese organizations assign a product manager to​ "champion" the product. B. The Japanese approach to product development is an organization with distinct departments. C. Japanese organizations use teams to develop products. D. Japanese organizations bypass the team issue by not subdividing organizations into research and​ development, engineering,​ production, and so forth.

D. Japanese organizations bypass the team issue by not subdividing organizations into research and​ development, engineering,​ production, and so forth.

Which of the following is NOT an approach to ensure a successful transition from development to​ production? A. Appoint a project manager. B. Use product development teams. C. Integration of the product development and manufacturing organizations. D. Segregation of the product development and manufacturing organizations.

D. Segregation of the product development and manufacturing organizations.

Self-checkout at a grocery store is an example of A. customer participation in service design. B. complete automation. C. delayed customization. D. customer participation in service delivery.

D. customer participation in service delivery.

In a​ make-to-order system, when a customer places a request for a product or service with a​ producer, A. a route sheet is created. B. an assembly chart is created. C. an engineering change notice is created. D. a work order is created.

D. A work order is created.

Which of the following is a characteristic of the maturity phase of the product life​ cycle? A. Products are considered for termination. B. Product designs begin to stabilize. C. Products are​ "fine-tuned." D. Competitors are well established.

D. Competitors are well established.

Operation of a hair salon is an example of A. an assembly line. B. automation. C. modularization. D. delayed customization.

D. Delayed customization

Which of the following statements is NOT​ true? A. ​Political/legal change brings about new trade​ agreements, tariffs, and government requirements. B. Understanding the customer is the premier issue in​ new-product development. C. Sociological and demographic change may appear in such factors as decreasing family size. D. Economic change brings increasing levels of affluence in the short run but economic cycles and price changes in the long run.

D. Economic change brings increasing levels of affluence in the short run but economic cycles and price changes in the long run.

Which of the following phases of the product life cycle has negative cash flow and increasing spending on development and​ production? A. decline phase B. maturity phase C. growth phase D. introductory phase

D. Introductory phase

What is analysis that focuses on the ways in which processes can be designed to optimize interaction between firms and their​ customers? A. ​product-by-value analysis B. value analysis C. value engineering D. ​process-chain-network analysis

D. Process-chain-network analysis.

Which of the following is NOT a benefit generated by manufacturability and value​ engineering? A. reduced complexity of the product B. reduction of environmental impact C. improved job design and job safety D. reduced standardization of components

D. Reduced standardization of components.

What is a design that can be produced to requirements even with unfavorable conditions in the production​ process? A. CAD B. DFMA C. modular design D. robust design

D. Robust Design

Which of the following is an external product development​ strategy? A. migrations of existing products B. enhancements to existing products C. new internally developed products D. joint ventures

D. joint ventures