MNGT 300: Exam 1

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developed country

...

developing countries

ownership, control, and top management tend to be dispersed among several nationalities (global, international, multination, or domestic)?

global

this stage transcends any single home country. the company makes sales and acquires resources in whatever country offers the best opportunities and lowest cost (global, international, multination, or domestic)?

global

they operate almost without regard to country, even having headquarters in many different countries simultaneously

global business

conventional leader style

guiding/encouraging, team oriented

High or Low Context Culture? Arab

high

High or Low Context Culture? Chinese

high

High or Low Context Culture? Greek

high

High or Low Context Culture? Japanese

high

High or Low Context Culture? Korean

high

High or Low Context Culture? Vietnamese

high

...

human skills

the relationship between the task environment and the general environment is best described as:

(an open system) changes in the task environment affect the general environment, and changes in the general environment affect the task environment

Level 3 of Personal Moral Development

Postconventional

Level 1 of Personal Moral Development

Preconventional

GATT

General Agreement on Tariffs and Trade

...

Hall's high context culture

...

Hall's low context culture

...

closed system

societal expectations (Preconventional, conventional, postconventional)

conventional

ability to plan and solve problems, especially those requiring a big-picture orientation

Conceptual skills

Level 2 of Personal Moral Development

Conventional

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Dynamism

a tendency to regard your own culture as superior

Ethnocentrism

Alliance to improve economic and social conditions among members

European Union

Make choices that contribute to society as well as the organization

social corporate responsibility

...

sociocultural environment

actions that utilize resources effectively now, and conserve those resources for future use

sustainability strategy

For Caterpillar, a heavy equipment company, an unanticipated jump in the price their suppliers charge for steel (general, task or internal environment)?

task

preconventional employee behavior

task accomplishment

Sectors that conduct transactions with the organization

task environment

...

technical skills

...

technological environment

thinks about what will be best for them in the long term (ethical approach)

thinks about what will be best for them in the long term (ethical approach)

postconventional leader style

transforming, or servant leadership

managers do not have complete information

uncertainty

"did what I thought would be best for the majority of people" ethics approach

utilitarian

tries to achieve the best outcome for the largest number of people (ethical approach)

utilitarian

"tried to act like a good person" ethics approach

virtue ethics

believes that if a person is good (fair, true, honest, upstanding), he or she will do the right thing (ethical approach)

virtue ethics

conventional employee behavior

work group collaboration

WTO (acronym)

world trade organization

Preconventional description

-follows rules to avoid punishment -acts in own interest -obedience for its own sake

Postconventional description

-follows self-chosen principles of justice and right -aware that people hold different values and seeks creative solutions to ethical dilemmas -balances concern for individual with concern for common good

Conventional description

-lives up to expectations of others -fulfills duties and obligations of social system -upholds laws

Hofstede's cultural dimensions

-power distance -uncertainty avoidance -individualism and collectivism -masculinity and femininity

Four management functions

-sets goals -organize activities -motivates and communicates -measures performance and develops people

When did GATT form?

1947

How many nations are in the GATT?

23

How many nations are in the EU?

27

Corporations can alleviate poverty and social ills by selling to the world's poorest people

Bottom of the pyramid strategy

consortium of nations from around the world who come together to improve trade conditions, create trade agreements, and resolve trade disputes

WTO

High or Low Context Culture? Spanish

middle

preconventional leader style

autocratic/coercive

Phong Troung makes and sells blouses in her home country of Vietnam. The local villagers like Phong's work, and Phong sees no need to expand her business. Phong's company has a(n) ________ strategic orientation.

domestic

marketing potential is limited to the home country, with all production an marketing facilities located at home (global, international, multination, or domestic)?

domestic

products are made and sold in the same country, and most employees and managers are from that country as well (global, international, multination, or domestic)?

domestic

doing all (or vast majority) of their manufacturing and sales in one country

domestic business

order sequence of domestic, global, international and multinational

domestic, international, multinational, global

BP stock prices falling 25% during the first month after the oil spill (what dimension of general environment)?

economic

...

economic environment

effectivenesproviding a product or service that customers values

effectiveness

amount of resources used to achieve an organizational goal

efficiency

postconventional employee behavior

empowered employees, full participation

inter means

from one to another

introduction of tablet computers (general, task or internal environment)?

general

Outer layer that directly affects organization

general environment

"did what was best for me" ethics approach

individualism

high job satisfaction ratings from current employees (general, task or internal environment)?

internal

Elements within the organization boundaries

internal environment

The Soho Group is a company that manufactures natural silk products in China. One of these products is an artifical skin made from sil protein. This product is made in China and exported all over the world, but it must be manufactured differently to comply with different regulations in different countries. The Soho Group has a(n) __________ strategic orientation.

international

exports increase, and the company usually handles competition for each country independently (global, international, multination, or domestic)?

international

product design, marketing, and advertising are adapted to the specific needs of each country, requiring a high level of sensitivity to local values and interests (global, international, multination, or domestic)?

international

start to export their products, adopting a different business strategy for each country where they do business

international business

...

international environment

"acted in a way that was fair, just, and impartial" ethics approach

justice

believes that its important to follow agreed-upon rules, in terms of process and outcomes (ethical approach)

justice

...

legal-political environment

High or Low Context Culture? English

low

High or Low Context Culture? German

low

High or Low Context Culture? Italian

low

High or Low Context Culture? North American

low

High or Low Context Culture? Scandinavian

low

High or Low Context Culture? Swiss

low

attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources

management

"acted what I thought would be best for the majority of people" ethics approach

moral rights

says no one should be allowed to take away the fundamental freedoms of others (ethical approach)

moral rights

multi means

more than two

the company focuses on delivering a similar product to multiple countries (global, international, multination, or domestic)?

multinational

the company has marketing and production facilities located in many countries, with more than one third of its sales outside the home country (global, international, multination, or domestic)?

multinational

creating manufacturing facilities abroad and making at least one-third of their sales outside of their home country

multinational business

...

national culture

...

natural environment

...

open system

social entity that is goal directed and deliberately structured

organization

...

organizational environment

...

per capita income

internal values (Preconventional, conventional, postconventional)

postconventional

self-interest (Preconventional, conventional, postconventional)

preconventional


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