MNGT 300: Exam 1
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developed country
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developing countries
ownership, control, and top management tend to be dispersed among several nationalities (global, international, multination, or domestic)?
global
this stage transcends any single home country. the company makes sales and acquires resources in whatever country offers the best opportunities and lowest cost (global, international, multination, or domestic)?
global
they operate almost without regard to country, even having headquarters in many different countries simultaneously
global business
conventional leader style
guiding/encouraging, team oriented
High or Low Context Culture? Arab
high
High or Low Context Culture? Chinese
high
High or Low Context Culture? Greek
high
High or Low Context Culture? Japanese
high
High or Low Context Culture? Korean
high
High or Low Context Culture? Vietnamese
high
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human skills
the relationship between the task environment and the general environment is best described as:
(an open system) changes in the task environment affect the general environment, and changes in the general environment affect the task environment
Level 3 of Personal Moral Development
Postconventional
Level 1 of Personal Moral Development
Preconventional
GATT
General Agreement on Tariffs and Trade
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Hall's high context culture
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Hall's low context culture
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closed system
societal expectations (Preconventional, conventional, postconventional)
conventional
ability to plan and solve problems, especially those requiring a big-picture orientation
Conceptual skills
Level 2 of Personal Moral Development
Conventional
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Dynamism
a tendency to regard your own culture as superior
Ethnocentrism
Alliance to improve economic and social conditions among members
European Union
Make choices that contribute to society as well as the organization
social corporate responsibility
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sociocultural environment
actions that utilize resources effectively now, and conserve those resources for future use
sustainability strategy
For Caterpillar, a heavy equipment company, an unanticipated jump in the price their suppliers charge for steel (general, task or internal environment)?
task
preconventional employee behavior
task accomplishment
Sectors that conduct transactions with the organization
task environment
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technical skills
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technological environment
thinks about what will be best for them in the long term (ethical approach)
thinks about what will be best for them in the long term (ethical approach)
postconventional leader style
transforming, or servant leadership
managers do not have complete information
uncertainty
"did what I thought would be best for the majority of people" ethics approach
utilitarian
tries to achieve the best outcome for the largest number of people (ethical approach)
utilitarian
"tried to act like a good person" ethics approach
virtue ethics
believes that if a person is good (fair, true, honest, upstanding), he or she will do the right thing (ethical approach)
virtue ethics
conventional employee behavior
work group collaboration
WTO (acronym)
world trade organization
Preconventional description
-follows rules to avoid punishment -acts in own interest -obedience for its own sake
Postconventional description
-follows self-chosen principles of justice and right -aware that people hold different values and seeks creative solutions to ethical dilemmas -balances concern for individual with concern for common good
Conventional description
-lives up to expectations of others -fulfills duties and obligations of social system -upholds laws
Hofstede's cultural dimensions
-power distance -uncertainty avoidance -individualism and collectivism -masculinity and femininity
Four management functions
-sets goals -organize activities -motivates and communicates -measures performance and develops people
When did GATT form?
1947
How many nations are in the GATT?
23
How many nations are in the EU?
27
Corporations can alleviate poverty and social ills by selling to the world's poorest people
Bottom of the pyramid strategy
consortium of nations from around the world who come together to improve trade conditions, create trade agreements, and resolve trade disputes
WTO
High or Low Context Culture? Spanish
middle
preconventional leader style
autocratic/coercive
Phong Troung makes and sells blouses in her home country of Vietnam. The local villagers like Phong's work, and Phong sees no need to expand her business. Phong's company has a(n) ________ strategic orientation.
domestic
marketing potential is limited to the home country, with all production an marketing facilities located at home (global, international, multination, or domestic)?
domestic
products are made and sold in the same country, and most employees and managers are from that country as well (global, international, multination, or domestic)?
domestic
doing all (or vast majority) of their manufacturing and sales in one country
domestic business
order sequence of domestic, global, international and multinational
domestic, international, multinational, global
BP stock prices falling 25% during the first month after the oil spill (what dimension of general environment)?
economic
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economic environment
effectivenesproviding a product or service that customers values
effectiveness
amount of resources used to achieve an organizational goal
efficiency
postconventional employee behavior
empowered employees, full participation
inter means
from one to another
introduction of tablet computers (general, task or internal environment)?
general
Outer layer that directly affects organization
general environment
"did what was best for me" ethics approach
individualism
high job satisfaction ratings from current employees (general, task or internal environment)?
internal
Elements within the organization boundaries
internal environment
The Soho Group is a company that manufactures natural silk products in China. One of these products is an artifical skin made from sil protein. This product is made in China and exported all over the world, but it must be manufactured differently to comply with different regulations in different countries. The Soho Group has a(n) __________ strategic orientation.
international
exports increase, and the company usually handles competition for each country independently (global, international, multination, or domestic)?
international
product design, marketing, and advertising are adapted to the specific needs of each country, requiring a high level of sensitivity to local values and interests (global, international, multination, or domestic)?
international
start to export their products, adopting a different business strategy for each country where they do business
international business
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international environment
"acted in a way that was fair, just, and impartial" ethics approach
justice
believes that its important to follow agreed-upon rules, in terms of process and outcomes (ethical approach)
justice
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legal-political environment
High or Low Context Culture? English
low
High or Low Context Culture? German
low
High or Low Context Culture? Italian
low
High or Low Context Culture? North American
low
High or Low Context Culture? Scandinavian
low
High or Low Context Culture? Swiss
low
attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources
management
"acted what I thought would be best for the majority of people" ethics approach
moral rights
says no one should be allowed to take away the fundamental freedoms of others (ethical approach)
moral rights
multi means
more than two
the company focuses on delivering a similar product to multiple countries (global, international, multination, or domestic)?
multinational
the company has marketing and production facilities located in many countries, with more than one third of its sales outside the home country (global, international, multination, or domestic)?
multinational
creating manufacturing facilities abroad and making at least one-third of their sales outside of their home country
multinational business
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national culture
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natural environment
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open system
social entity that is goal directed and deliberately structured
organization
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organizational environment
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per capita income
internal values (Preconventional, conventional, postconventional)
postconventional
self-interest (Preconventional, conventional, postconventional)
preconventional
