Module 3- INTB

Which of the following are rules of thumb for doing business across cultures? (Check all that apply.)

- Be prepared. - Manners are important. - Slow down.

Which of the following statements are true of the command-and-control approach to accounting procedures? (Check all that apply.)

- Controls are administered by formal institutions. - Compliance is gained through rules and sanctions.

Which of the following would be included in Edward Hall's definition of context in a culture's communication? (Check all that apply.)

- Helen will do her presentation after Connor but before Jeremy. - Liam slumped over the podium as he gave his presentation. - Tyler started his speech at the back of the room and moved toward the front as he finished

Which of the following are cultural frameworks? (Check all that apply.)

- Hofstede's six dimensions - Trompenaars's seven dimensions - Edward Hall's high context and low context - Kluckhohn and Strodtbeck's cultural orientation

Which of the following describe a global mind-set? (Check all that apply.)

- It requires the ability to pull ideas together across boundaries created by diversity. - It requires a willingness to deal with complexity. - It requires an openness to diversity.

Which of the following are examples of cultural paradoxes? (Check all that apply.)

- Japanese have low tolerance for ambiguity, yet their contracts have ambiguous clauses. - U.S. culture is considered individualistic, yet the United States has the highest rate of charitable giving. - Costa Rica is a high-context culture, yet it prefers automated tellers to real tellers.

From the list of General Characteristics, drag characteristics that belong to high and low context to the correct column. High Context Characteristics (HC)

- Multiple ties and networks - Strong insider/outsider boundaries - Face-to-face relationships are important - Less written and formal communication - Knowledge is situational/relational - Long term relationships

Which of the following should be kept in mind while analyzing cultural frameworks? (Check all that apply.)

- One's own culture functions as an implicit reference point for comparison. - Analyzing cultural frameworks is only the beginning of understanding the complexity of cultures.

Which of the following are included in Kluckhohn and Strodtbeck's values framework? (Check all that apply.)

- Relationship to nature - Relationships among people - Evaluation of human nature - Modes of human activity

From the list of General Characteristics, drag characteristics that belong to high and low context to the correct column. Low Context Characteristics(LC)

- Verbally explicit information - Sequencing of activities - Knowledge is codified and accessible - Interpersonal connections of shorter duration - Task centered - People play by external rules - Lots of written information

According to Kluckhohn and Strodtbeck, which of the following are among the universal problems to which all cultures offer solutions? (Check all that apply.)

- What relationship should people have with nature? - What is the basic nature of humans? - What are the preferred forms of human activity? - What sorts of relationships should exist among individuals?

A culture's aesthetics are expressed most intentionally in _______. (Check all that apply.)

- art - folklore - music - drama

Examine the list of examples related to aesthetics, material culture, language and communication, and social organization. Then match each item with the correct category. MATERIAL CULTURE (all human-made objects of a culture; people who study materials culture are concerned with HOW people make things and WHO makes WHAT and WHY)

- classical theatre - cooking

Examine the list of examples related to aesthetics, material culture, language and communication, and social organization. Then match each item with the correct category. AESTHETICS (area of philosophy that deals with beauty , so a culture's aesthetics describes its sense of beauty and taste)

- color of mourning -music and folklore

Examine the list of examples related to aesthetics, material culture, language and communication, and social organization. Then match each item with the correct category. LANGUAGE AND COMMUNICATION (important key to a culture, and without understanding it, people find themselves locked out of all but a culture's perimeter)

- facial expressions - gestures

Examine the list of examples related to aesthetics, material culture, language and communication, and social organization. Then match each item with the correct category. SOCIETAL ORGANIZATIONS (Every society structures its social relationships, and these patterned arrangements define an important aspect of culture: the way social groups are constructed. Sociologist define two kinds of social groups or institutions: kinship and social association)

- family - Facebook

Which of the following were Hofstede's original four cultural dimensions? (Check all that apply.)

- power distance - masculinity-femininity - uncertainty avoidance - individualism-collectivism

According to the tenets of _____, all who profess their faith in the Resurrection of Jesus will be received into heaven after death.

Christianity

Which religion has many denominations and shares a belief that there is one God who is revealed through human history?

Christianity

Which of the following refers to the belief that your own culture is superior to other cultures?

Ethnocentricity

The masculinity side of Hofstede's dimension represents a preference in society for achievement, assertiveness, and material rewards for success. Its opposite, femininity, stands for a preference for cooperation, modesty, caring, and quality of life. Manolis is recruiting for a new assistant who is balanced in the masculinity and femininity characteristics. Who should he hire?

Hurshey enjoys engaging his coworkers in various team-building activities and is seeking greater responsibility and salary.

In many cultures, individualism and collectivism have a significant impact on employees in the workplace. According to Hofstede's Big Idea, individualism is focused on each individual acting on his or her own and making their own choices, whereas collectivism views the group as the primary entity, with the individuals lost along the way. From the following, select the statement that best describes individualism.

Mark was recently hired at WiTalk and plans to stay with the company for 5 years to gain experience that will enable him to get better job with more pay.

According to Geert Hofstede's Big Idea, power distance is one of the cultural dimensions within a workplace, which indicates the strength of societal social hierarchy—the extent to which the lower ranking individuals of a society accept and expect that power is distributed unequally. Who best represents this characteristic?

Ming

As you review Hall's high and low context framework, which statement is accurate of the culture in the new assignment?

More explicit verbal communications will be important.

What does Trompenaars' dimension of individualism vs. communitarianism suggest to the Chinese manager?

Motivation activities in the new culture should be focused on the individual.

Which one of the following statements is accurate regarding the effects of culture on leadership?

The role, function, and traits of leaders vary by culture.

In which country does transparency and price drive the procurement process?

United States

When Milli explained to a France-based company that her U.S.-based firm would provide all of the necessary financial documentation to prove its worth, she was taken aback when the French company said they would prefer to know who the treasurer of her company was for the past ten years. This example shows how culture can affect the _____ area of a company.

accounting

The sense of beauty and taste within a culture is known as its __________.

aesthetics

Natalie planned to purchase Belgian chocolate during her visit to Brussels because Belgian chocolate has a worldwide reputation for quality. The chocolate Natalie plans to purchase is an example of a(n) _____.

artifact

Kylie told the marketing team that it wouldn't make sense to try and market their company's new frozen meal product line in parts of South Africa because the consumers didn't have electricity, much less refrigeration. Kylie is demonstrating ____________ (production/cultural) awareness.

cultural

Natalie knew her company could sell its bicycles in England, but she wanted her marketing team to learn more about how consumers in England use bicycles: Do they ride them to work, or do they ride bicycles just for pleasure? What aspect of marketing is Natalie concerned with?

culture

Jordan moved from the United States and took a job at a company based in China. He was always trying to get his co-workers in China to discuss their personal feelings regarding corporate decisions, but they were reluctant to do so because such conversations were not typical of their culture. Jordan's behavior is an example of _____.

ethnocentricity

True or false: Hofstede's cultural dimensions support the idea that a management technique that is appropriate in one national culture is generally appropriate in another.

false

True or false: Leadership styles tend to remain constant across cultures.

false

True or false: Practices related to gift giving are generally the same from one culture to the next.

false

The ___________ is the basic unit of institutions based on kinship.

family

A _____________ mind-set includes an openness to diversity along with an ability to pull ideas together across boundaries created by that diversity.

global

Cultural values play key roles in motivating and evaluating employees. This statement is an example of culture affecting which business function?

human resources

Jensen was surprised to learn that the company to which she was applying hires only graduates from Ivy League schools. This example demonstrates how culture can impact _____ in business.

human resources

Which of Hofstede's dimensions reflect the idea that in the United States it is more common to seek personal gratification?

indulgence vs. restraint

Leslie decided to hire Patricia for the job because her assistant is Patricia's aunt, and Patricia's aunt knows that Patricia will be able to do the job. Which social institution played a role in the hiring of Patricia?

kinship

The most obvious and distancing cultural distinction associated with international business is ______.

language

There is nothing as important as ____________ (finances/language) in distinguishing one culture or subculture from another.

language

The human-made objects created by a culture are called ________ culture, or artifacts.

material

Cultural ____________ are contradictions in a culture's values.

paradoxes

Michelle is concerned with personal stability. He has a high degree of respect for tradition and will go to great lengths to protect his reputation. Which of Geert Hofstede's society social culture characteristics does Michelle best represent?

pragmatism/normative behavior

When Kevin's US-based company purchased a manufacturing facility in China, the company decided to increase the output of the facility by adding an overnight shift. The workers refused to work the overnight hours and eventually the US owner agreed to return to a regular work schedule and output levels dropped. Which aspect of business is being affected by culture?

production

Kendrick was surprised when the vendor from a Japan-based company called him and said they were not interested in doing business with Kendrick's U.S. manufacturing facility. The vendor explained that they'd had only had one discussion with Kendrick on the phone, and it was not sufficient to establish a relationship. What rule of thumb did Kendrick fail to consider?

slow down

Edward Hall's cultural framework is based upon ______.

the context of the communication pattern

Gift giving in international business develops a social bond with the hope that it will eventually lead to ___________ (suspicion/trust) between the giver and recipient.

trust

According to Trompenaars, which culture tends to be rule-based and applies those rules to all people in all situations?

universalist

A(n) ______ culture tends to be rule-based, while ______ cultures tend to be relationship-based.

universalist, particularist