Module 6 Troubleshooting Windows Startup Word List

The Windows OS files are still stored on the___partition in the Windows directory.

A: active

The ___ error message is likely to appear if the BIOS/UEFI cannot find a Windows Boot Manager or cannot turn over operations to the boot manager.

AA: Missing operating system S:Error loading operating system W: Invalid partition table

The __ command allows manual editing of the BCD.

B: bcdedit

Will start the installation using the OS now on the computer. Also, the customer can refresh Windows 10. To reset Windows 10, the customer will go to recovery and use the Reset this PC option. When prompted, he will click Keep my files. Resetting Windows 10 will remove all installed apps and drivers.

BB: repair upgrade

You can go into __ to disable a quick boot, but if you are not getting an error that the HDD is not working, then there is no reason to check. You can use to verify the computer is communicating with the hard drive

C: BIOS/UEFI

Load the Windows GUI without any extra drivers. Allows essential system programs and services to start up at boot. The operating system has reduced functionality, but the task of isolating problems is easier since many non-core components are disabled, such as sound. An installation that will only boot into __ typically has a major problem, such as disk corruption or the installation of poorly-configured software that prevents the operating system from successfully booting into its normal operating mode.

CC: Safe_Mode

The __ command repairs the BCD and boot sectors.

D: bootrec

The _ BIOS/UEFI configures the BIOS/UEFI for hardware and OS functions.

DD: Setup

The __ command is used to repair the boot sector of the system partition.

E: bootrec /fixboot

The __command is used to verify and restore corrupted system files.

EE: sfc /scannow

The __ command is used to repair the MBR old hard drives using the MBR partitioning system.

F: bootrec /fixmbr

Is responsible for loading the graphical user interface and starting the client/server runtime subsystem and user sessions.

FF: Smss.exe

The __ scans the hard drive for Windows installations not stored in the BCD.

G: bootrec /scanOS

In Windows 7, pressing the __ during the startup process will cause the Windows Boot Manager to appear.

GG: space

The __ command is used to repair a dual-boot system.

H: bootsect

The _ BIOS/UEFI Responsible for the early steps in the boot process, including surveying hardware devices, testing hardware for a successful boot, and finding an OS to load.

HH: Startup

Registry files are saved in and can be restored from this folder.

I: C:\Windows\System32\Config\RegBack

Fix problems that keep Windows from loading.

II: Startup Repair

The __ command is used to check for file system errors.

J: chkdsk /r

Change Windows startup behavior.

JJ: Startup Settings

Use this instead of the GUI for advanced troubleshooting.

K: Command Prompt

Recover Windows using a specific system Image file.

KK: System Image Recovery

Would be a clean install of Windows 10. This would a person to lose his personal files, apps, and Windows settings.

L: custom installation

Use a restore point recorded on your PC to restore Windows

LL: System Restore

The __ command can be used to totally wipe a hard drive clean including the partitioning system.

M: diskpart

Loads after the BIOS has located the OS in the startup process.

MM: Windwos Boot Manager (BootMgr)

Use this option to see what did and did not load during the boot process. A computer attempts to repair the computer using Startup Repair. Startup Repair does not seem to work. Instead, the computer asks you to choose an option from the Startup Settings screen to see what did and did not load during the boot. For instance, if the problem is getting a device to work, the user can check Ntbtlog.txt. What is the option under the Advanced Options screen?

N: Enable Boot Logging

The drivers are stored in the__folder.

NN: Windows\System32\drivers

This tool moves system boot logs from the failing computer to another computer for evaluation. What is the option under the Advanced Options screen?

O: Enable Debugging

Tool used in Windows 10 to create a bootable Windows setup ISO file, DVD, or flash drive. It can be downloaded from Microsoft's website.

OO: Windows_Media_Creation

Use this option when the video settings don't allow you to see the screen well enough to fix a defective setting. What is the option under the Advanced Options screen?

P: Enable Low-Resolution

The Windows boot manager file when using UEFI. This file finds and loads the files needed to start booting Windows 10.

PP: Winload.efi

This option allows you to launch programs to help solve Windows issues without third-party drivers and software loaded. What is the option under the Advanced Options screen?

Q: Enable Safe Mode

Responsible for the logon process.

QQ: Winlogon.exe

Allows Windows to load without the graphical interface. What is the option under the Advanced Options screen?

R: Enable Safe Mode with Command Prompt

The __ command initializes Windows PE and enables networking with RE.

RR: wpeinit

GPT creates a partition called ___. The partition then stores the Windows Boot Manager and the BCD files, which are used to locate the Windows boot files on the hard drive. The Windows BCD (Boot Configuration Data) stores Windows' hard drive setting and partition information, including path settings to locate the Windows Boot Manager.

T: ESP

Pressing the __ key at startup will display the Advance Boot Options screen. This feature must be enabled in Windows 10/8 as it is disabled by default but is automatically enabled by default in Windows 7.

U: F8

The installation of an OS is done by running the setup program from inside the current version of Windows.

V: in-place upgrade

The __ command is used to configure the IP address of the computer.

X: ipconfig

Responsible for activating the HAL during the startup process, for starting critical services during the startup process and for starting the Session Manager during the startup process.

Y: kernel

Used to authenticate user account and password information.

Z: local security authority process (lsass.ese)