Module 7 Knowledge Check

consist of employees from various functional departments who are responsible to meet as a team and resolve mutual problems

Cross-functional teams

Which of the following is the basis for grouping positions into departments and departments into the total organization? a. Departmentalization b. Centralization c. Decentralization d. Formulation e. Specialization

Departmentalization

__________ is also referred to as work specialization.

Division of labor

the degree to which organizational tasks are subdivided into separate jobs

Division of labor

departments are grouped together based on similar organizational outputs

Divisional structure

span of management that is wide and has few hierarchical levels

Flat structure

__________ departments perform tasks that reflect the organization's primary goals and mission. a. Strategic planning b. Staff c. Line d. Project e. Functional

Line

Which of the following is not an advantage of the divisional structure? a. Excellent coordination across functional departments b. Fast Response to change c. Flexibility in an unstable environment d. Little duplication of resources across divisions e. Fosters concerns for customer needs

Little duplication of resources across divisions

Louise works in the manufacturing department at Ice Sculptures. The work in Louise's department is low in task specialization. Based on this information, which of the following statements is true? a. Louise is most likely isolated from the other employees b. There is much separation and low coordination between departments at Ice Scuptures c. Louise is rarely challenged and most likely bored d. Louise usually performs a single task e Louise does a variety of tasks and activities.

Louise does a variety of tasks and activities.

Which of the following refers to the deployment of organizational resources to achieve strategic goals?

Organizing

__________ are groups of employees who are organized in a way similar to a formal department. a. Ad-hoc committees b. Task forces c. Cross-functional teams d. Permanent teams e. Formal teams

Permanent teams

span of management that is narrow and has many hierarchical levels

Tall structure

Javier is a veteran manager with Pixel International, Inc. (PII). Recently, PII purchased a small business in the printing industry. Javier has been assigned the task of managing this new acquisition and is currently deciding how best to design its structure. Currently, employees are assigned to one of three departments: sales, production, or legal defense. In determining Javier's span of management, he should consider all of the following except: a. whether the work performed by subordinates is stable and routine b. whether subordinates perform similar tasks c. whether rules and procedures defining task activities are available d. whether his personal preference and style favor a large or small span e. all of these.

all of these.

Shooting Star, Inc. has slow response to external changes, centralized decision making, and poor coordination across departments. It is likely structured: a. based on the team approach b. based on the virtual network approach c. based on the matrix approach d. along divisional lines e. along functional lines

along functional lines.

Organizations such as Amazon.com, Google, Facebook, and Priceline.com are examples of firms that:

are based on digital technology.

decision authority is located near the top of the organization

centralization

In times of crisis or risk of company failure, authority should be:

centralized at the top.

decision authority is pushed downward to lower organization levels

decentralization

Change and uncertainty in the environment are usually associated with:

decentralization.

Gina wishes to transfer authority and responsibility to her subordinates. This process is known as:

delegation.

When division of labor is extensive: a. employees are often highly challenged b. employees specialize in many tasks c. employees are often inefficient d. jobs tend to be large e. employees specialize in a single task.

employees specialize in a single task.

All of the following are advantages of a functional structure except:

excellent coordination across functional departments.

the grouping of activities by common function from the bottom to the top of the organization

functional structure

managers have formal authority to direct and control immediate subordinates

line authority

Time lost to meetings and discussions devoted to resolving conflicts is a disadvantage of the __________ structure. a. matrix b. divisional c. functional d. virtual network 3. team-based

matrix

Relative to a flat organizational structure, a tall structure has a __________ span of management and __________ hierarchical levels.

narrow; more

Overall, small-batch and continuous process firms have __________ structures, and mass production firms have __________ structures.

organic; mechanistic

narrow authority that includes the right to advise, recommend, and counsel in the staff specialists' area of expertise

staff authority

Javier is a veteran manager with Pixel International, Inc. (PII). Recently, PII purchased a small business in the printing industry. Javier has been assigned the task of managing this new acquisition and is currently deciding how best to design its structure. Currently, employees are assigned to one of three departments: sales, production, or legal defense. The analysis of whether the new division should be centralized or decentralized should include all of the following except: a. the level of change and uncertainty in the environment b. the firm's stratehy c. the threat of crisis of the risk of company failure d. the structure of competitors. e. all of these should be included

the structure of competitors.

In the __________ structure, the organization may be viewed as a central hub surrounded by a network of outside specialists, sometimes spread all over the world.

virtual network