NASM CPT Chapter 20 Developing a Successful Personal Training Business

Which of the following is about having an attitude of genuine interest in seeking a clients perspective?

Active listening

What type of certification does IHRSA recommend a personal trainer have?

An accredited certification

Which of the following is true of an independent contractor?

An independent contractor is one who works as, and when, required.

According to a recommendation by the International Health, Racquet and Sportsclub Association (IHRSA), certifying agencies should receive accreditation from which of the following organizations?

National Commission for Certifying Agencies (NCCA)

Which of the following is an advantage to working as an independent contractor?

No overhead costs for building or ordinances

Which of the following should be considered when training clients in their own homes?

Packing equipment into the trainer's car

Julie is considering hiring a personal trainer to help her lose weight. Which of the following will have the greatest influence on her decision?

Perceived value of services

Gloria is going to an interview to be a personal trainer. What should she do prior to the interview?

Practice her interviewing skills.

Which of the following Ps of the marketing mix focuses on what is being sold?

Product

After becoming certified, a personal trainer obtains liability insurance. What is this an example of?

Professionalism and adherence to ethical business practices

Charlotte is planning to start a new fitness club. Which of the following ideas should Charlotte focus on in her marketing mix to get the word out about her club?

Promotion

What is a way that a fitness professional can utilize social media to build their business?

Promotion

What kind of business relies on members as its base revenue generator?

Commercial facilities

What is the main purpose of creating and running a successful personal training business?

Create and keep a loyal customer base.

Which of the following is within the scope of practice of a personal trainer?

Design a cardiorespiratory program for a client.

Which of the following is a process created to produce internalized experiences to support exercise participation?

Exercise imagery

How can a personal trainer provide uncompromising customer service?

Express ideas well through verbal communication.

Once a personal trainer has identified their income goal and what they need to make each week, what is the next immediate step?

Figuring out how many sessions need to be performed each week

Which of the following is a potential advantage to working in a commercial fitness facility?

In-house employee training

A personal trainer can prevent hazards at the workplace by performing which of the following?

Maintain fitness equipment on a regular basis.

Which of the following is the best example of a trainer adhering to ethical business practices?

Meeting a client 5 min before a training session to complete any necessary paperwork

Which of the following is within scope of practice for a personal trainer?

Referring to more qualified healthcare professionals

Which of the following is a technique that expresses the purported meaning of what was just heard?

Reflecting

What is one of the advantages of a commercial fitness facility?

Salesmanship provides business learning opportunities.

What are profit centers?

Services that add to the base revenue generator

What is the product a personal trainer must ultimately deliver to a client?

The result that is trying to be achieved