NCOA - ALL - Summitive Prep

Air Force Mission

"Fly, fight and win...in air, space and cyberspace"

Management by Exception- Passive (MBE-P)

"If it isn't broken, Don't fix it" leadership approach. Behavior where leaders hold followers accountable when standards are not met, or things go wrong. Two types: Social Loafing: Group members put less effort if in a group/ can hide inactivity within the group. Free-Riding: Group members pick up the lazy leaders slack. Leader unfairly reaps rewards

Team Performance Assessment

"TEAM Concept": Talents (skills and abilities) Expertise (knowledge and experience) Assessments (customer surveys, inspections, perf evals) Means (Resources to include: facilities, equip, financial, time, information)

Air Force Reserve Command (AFRC)

- 20% of AF capability with only 4% of AF budget - Fixed Wing Aerial spray missions - Hurricane hunter missions - Individual Augmentee (IMA) program

Basic Doctrine

- AFDD1 or "DD1" is the Airman's basic doctrine. - Foundation of all other doctrines and sets the tone and vision for future doctrine development

USNORTHCOM

- AOR: Air, land and sea approaches and encompasses the CONUS, Alaska, Canada, Mexico and water to 500 nautical miles. - conducts homeland defense, civil support, security cooperation - NORAD

USSOUTHCOM

- AOR: Central and South America, Caribbean, Cuba - responsible for ensuring defense of the Panama Canal

USEUCOM

- AOR: Covers 1/5 of the planet including all of Europe, Asia, parts of Middle East and the Arctic and Atlantic Oceans - NATO relations - Conducts military opersiona, international military partnering and interagency partnering to enhance transatlantic security

USCENTCOM

- AOR: MIddle East, Egypt, Central Asia - Promotes cooperation among nations, responds to crisis, deters or defeats state and nonstate agression and supports development

USPACOM

- AOR: encompasses about half earths surface from waters off west cost of the US to the west boarder of India and from Antactica to the North Pole - protects and defends US. enhances stability in the Asia Pacific region. Based on Partnership, Presence and Military Readiness

Air Mobility Command (AMC)

- Airlift and Aerial Refueling - Aerovac - Global Reach Laydown (GRL) - bare base items

Dispositional Development

- Be Genuine - Accept change as positive - Adapt your plans - Cast a wide net - Rehearse - Immerse yourself in the new environment - Be a mentor or coach - Pat attention to life beyond work - Seek feedback

Cognitive Development

- Be curious - Accept the Difference - Observe - Have a plan - Be resilient - Continuous Education

Techniques to assist the Group transition

- Burn the Bridges - Evidence Stream (show outcomes and successes of the change) - Institutionalize - build into SOPs, OIs, and performance reviews - New Challenge (future based motivator) - Rationalizing (give them the reason) - Socializing (give prominent social leaders ownership)

Common Triggers

- Change (policy, procedures or conditions) - Frustration over unmet need/want - perceived rejection or loss of love - perceived loss of advancement - perception that supervisor is unjust - Discrimination - Alcohol, drugs, sleep deprivation - Humiliation, rage - Discharge for poor performance

Social Media Guidelines

- Classified info - Stay in your lane - Don't lie - Replace error with fact - Use Disclaimers, "In my opinion." - Admit Mistakes

3C - Cross Culteral Skills

- Communicate (to avoid misunderstandings) - Relate (with people from that culture to work together) - Negotiate (to overcome differences)

Monitor the Plan

- Consistently check progress - Ensure plan helps Amn fill current/future job roles and responsibilities

Supervisors Responsibilities

- Create work atmosphere free from fear of retaliation - Encourage discussion - Know the various channels for filing complaints - Know unlawful discriminiation is not tolerated - Implement preventive measures - Take action to address allegations

Destructive Conflict

- Creates barriers to cooperation, communication and impacts moral by diverting attention from important tasks and issues.

Aftermath of Critical Incident

- Demonstrate concern for well being - ensure basic needs are met (food, water, etc) - Let people talk - Minimize exposure to stressors - attentitive to needs of family -Provide factual info (prevent rumors) - Eval environment for additional threats - Foster unit cohesion

Risk Factors or Combat/Operational Stress

- Deployments greater than 6 months - Repeats deployments without sufficient R&R - Less than 6-8 hours sleep daily average - Witnessing a death close up - Being responsible for the death/inj of a friendly - Being physically injured - Handling remains - History of previous stress injuries - Previous MH problems - Lack of mutual trust with unit members - Being impacted by stressors on homefront - Young and inexperienced

FRLD Components of Leadership

- Develop relationships - Take advantage of opportunities - Efficient use of Resources - Situation eval and Follower Performance Eval - Rewarding appropriately - Identify areas in yourself/followers for improvement

Counseling Approaches

- Directive or Supervisor Centered (you do most of talking) - NonDirective or Subordinate Centered (guide subordinate to info for own choices, goals, issues - Combined (most common. Share responsibility for sessions success)

Advanced Warning signs

- Expresses intention of harming self or others - Odd Behavior - Decreased or impaired emotional status - thoughts of suicide - Suicide plan - access to method of planned suicide - stating they intend to complete the plan

FEP Requirements

- Gov't purchase card items - equipment purchases - personnel training and development - temporary duty expenses

Combat Stress Reactions

- Hyperactivity - Trembling/cowering - Loss of feeling in limbs - loss of mobility - Spaced out appearance - angry outbursts - Reckless behavior - poor hygeine - memory loss - fear of sleep - hallucinations - Misconduct - Significant mood changes - Withdrawal - Depression - Apathy - Confusion - panicky behavior

Transformational Leadership cont...

- Individual Consideration (caring) - Intellectual Stimulation (Thinking) - Inspirational Motivation (Charming) - Idealized Influence (Influencing)

Effective Listening Habits

- No defensiveness - Pay attention to what is being said - eye contact - listening to whole message, includes non-verbal presentation and delivery techniques - Tune our distractions - Evaluate the message and not the speaker

Air Force Global Strike (AFGSC)

- Nuclear Deterrence and global strike ops. - Responsible for AF 3 ICBM Wgs, 2 B-52 Stratofortress Wgs and the only B-52 Spirit Wg

Developing Future Resource Stewards

- Nurtures - creates an organizational culture that fosters and promotes a resource-conscious attitude. - Champions - resource stewardship by advocating for the resources you need - Ownership - of the orgs resource managment program

Common Counseling Mistakes

- Operating on personal likes/dislikes - Using sterotypes - Making rash judgements - Using inflexible approach - No follow up

Counseling Guidelines (OELIP)

- Outline (keep on track) - Environment (private, no distractions) - Length of Sessions (no more than 50-60 min) - Inform Counselee of session (give 2-3 days notice) - Plan of Action (specific behaviors, obtainable goals, follow up) FOLLOW UP

Air Force Space Command (AFSPC)

- Oversees AF Network ops to provide cyberspace capabilities - Manages global network of satellites - Space system development and acquisition Warfighter Support --positions, navigation, timing, communications, missile warning, weather and intell

Counseling Categories

- Personal Situation (event-oriented and reactive) - Perfomance/Professional Growth (pro-active, planning for goal)

Cultural Values

- Power (status or prestige) - Achievement (success through competence) - Self-Direction (indepent thought, action, choice) - Universalism (appreciation/tolerance and protection for the welfare of people and nature) - Tradition (respect, acceptance for person's culture and religion) - Conformity - restrain of actions, inclinations and impulses likely to upset or harm others) - Security (safety, harmony, stability of society, relationships and self)

Wings

- Primary units of the working Air Force. - Responsible for maintaining an AF Base or specific msn - Wing Type: --Operational, Air Base, Specialized mission - May have several squadrons in more than one dependent group: --Ops Group --Maintenance Group --Support Group --Support Group --Medical Group

Secretary of Defense

- Principle assistanct to the President in all matters relating to the DoD. - Currenlty Leon Panetta. All functions in the DoD and its component agencies are performed under the authority, direction, and control of the SecDef. - He is responsible to the President for creating, supporting and employing military capabilities

Substance Abuse Education

- Received upon arrival to first duty station - Grades of E5 to E9 class on ID, prevention, threats, etc.

Air Force Special Operations Command (AFSOC)

- Shaping and stability ops - Battlefield Air Ops - Information ops - Intelligence, Surveillance and Recon - Specialized Air and Space mobility - Precision Engagement and agile combat support

Structural

- Size - of org. the more people, the more conflict - Participation - people interactions. - Line-Staff distinctions - positions and roles of our personnel - Rewards - getting rewards at expense of others - Resource Interdependence - when one party feels another party is getting more or a share pot.

Emotional Development

- Support systems - Give Feedback - Decisiveness - Avoid Bulldozing change - Motivation - Triage - Listen - Collaborate - Change your Approach - Face Reality

Three types of rewards integral to Contemporary Motivation

- System - get paid, annual leave, etc. - Supervisory - those who go beyond the standard (promotions, greater roles, praise, etc.) - Personal - Satisfaction of a job well done

Organizational Factors of Stress

- Task demands - Role demands - Interpersonal demands - Organizational structure - Organizational Leadership

USJFCOM

- Trains and provides forces from all Services to commanders around the world to work as joint team, deploys at moments notice. - develops blue print for how military forces will conduct future ops, tests the blueprint and develops solutions. - Will be dismantled at end of 2011

Functionally Organized Combatant Commands

- US Joint Forces Command (USJFCOM) - US Special Operations Command (USSOCOM) - US Transportation Command (USTRANSCOM) - US Strategic Command (USSTRATCOM)

Geographically Organized Combatant Commands

- USAFRICOM - USCENTCOM - USEUCOM - USNORTHCOM - USPACOM - USSOUTHCOM

Facts about Sexual Harrassment

- Victim does not need to be the person harrassed - Harasser's conduct must be unwelcome - May be either male or female - Harasser can be victim's supervisor, agent of employer, another work center supervisor, coworker, non-employee

Dehumanized Climate

- Withholding information - Micro-managing - Promoting competitive behavior between ind in group

Impact of Effective Managerial Interpersonal Skills

- Working relationships (value the viewpoint) - Work Center Climate (dehuminized, over-humanized and situational climate)

Reactions to Stress

- anxiety - irritability - decreased attention to detail - unclear thinking - apetite changes - Emotional display over dead or wounded - Isolation - diminished confidence - sleep troubles

Operational Doctrine

- contained in the AFDD2 series. Describes a more detailed organization of forces and applies the principles of basic doctrine of military operations. - guides the proper organization and employment of forces in the context of dinstinct objectives, force capabilities, broad functional areas, and operational environments - we use this to achive the focus for developing missions and tasks that will be exectuted through tactical doctrine

Geographic Combatant Commands- responsibilities

- deter attacks against US, its territories, possessions and bases, and employ appropriate force should deterrence fail - Carry out assigned msns and tasks and plan for and execute military ops as directed

Set up the DDP

- feedback with diagnosis of capabilities and developmental needs - identify and secure resources to for improvement - Set Milestone goals

Airman's role in Strategic Communication

- know Wings priorities to effectively explain what they do to support them

USAFRICOM

-AOR: 53 African Countries, Cape Verde, Equatorial Guinea and Sao Tome/Principe along with Indian Ocean islands. - Assist African nations build their security capacity for their own defense

Use of Public Affairs in Communication

-Authorized/Unauthorized? -Research potential questions -prepare for interview -arrange the interview -act as liaison with the news -after action reviews

Ethical Traps

-Ethical Relativism (personal beliefs rather than military rules) -Loyalty Syndrome - Worry over Image - Drive for Success

Interview Formats

-Face to Face -Remote -Press Conference -On-scene -Ambush

Progressive Professional (P2)

-Least professional - It's just a job (Left side) -Most Professional - AF is my calling. (Right Side) -Goal of P2 is for leaders to consider where they are in their professionalism and commitment and strive toward the right side.

Low Nutrient Intake

-Loss of muscle mass -Fatigue -Endocrine disruption (menstrual disruption, muscle loss, abd fat, loss of bone density) -Suppressed Immune system -Prolonged recovery process

Tactical Doctrine

-describes the proper employment of specific AF assets, individually or in concert with other assets, to accomplish detailed objectives. - Considers objectives, conditions and how AF assets are employed - codified as tactics, techniques and procedures (TTPs) in AFTTP3 series manual

0-0-1-3 Goal

0- Zero underage drinkers 0- Zero DUIs 1- no more than 1 drink per hour 3- Maximum of 3 drinks per evening

General NCO Responsibilities 4.1.1

1. Accept and Execute all duties, instructions, responsibilities, and lawful orders in a timely and efficient manner. 2. Lead and Develop Subordinates 3. Issue lawful orders appropriate for assigned task

Air Force Capabilities

1. Air 2. Space 3. Cyberspace

Adapting Interpersonal Skills to Managerial Situations

1. Assertiveness (not aggressive) 2. Conversational Contraint Theory (Clarity, hurting feelings, nonimposition, avoiding negative eval and effectiveness

12 Targets to Enhance Resilience and Operational Performance

1. Be a wingman 2. "Comm" Check 3. Lead from the front 4. Mental Rehearsal 5. Nutrition 6. Physical Fitness 7. Problem-Solving 8. Purpose=Y(Why) 9. Recharge 10. Situational Awareness 11. Strategic Thinking 12. Tactical Breathing

Unrestricted Reporting

1. Chain of command involved 2. Lawful investigation 3. Forensics

Five Conflict Management Styles

1. Competing (or forcing by overwhelming opponent with authority, threats or use of power) 2. Collaborating (satisy concerns of both sides by discussion) 3. Compromising (Intermediate amounts of assertiveness and cooperation) 4. Avoiding (low assertiveness, low cooperation) 5. Accomodating (low assertiveness, high cooperation)

Restricted Reporting

1. Confidential reporting or assault 2. Applies to AD and dependents 18 and older 3. Lawful investigation will not be triggered 4. Chain of Command is not involved (Encourage medical exam for forensics)

To Increase chances of changing policy

1. Control your emotions 2. Offer solutions 3. Recognize the importace of timing 4. Use the Chain of Command

Interview Preperation

1. Define your communication objective 2. Know the issues 3. Build your message 4. Anticipate tough questions 5. Understand the Interview format 6. Prepare your answers and responses

Nature of Interpersonal Communication

1. Depth (complexity) 2. Scope (one on one to multiple) 3. Suitability (confidentiality, formality, familiarity, appearance, civility, abruptness, values)

Applying the PDP

1. Determine the infraction's distance from the line of acceptability's vertical line 2. Draw a horizontal line toward the discipline tool appropriate for addressing the infraction

The learning process

1. Do all prescribed pre-class activities 2. Listen and participate 3. Take notes 4. Study and Practice 5. Testing (formative exercises) 6. Additional Study after formative exercise 7. Test Taking (Summative Evaluation) 8. Lifelong Learning

Supervisor Actions towards alcohol/substance abuse

1. Documentation 2. Counseling - encourageself idenfication 3. After an incident (DUI, ETOH on duty, etc),immediate referral, documentation and action are required. 4. Notify CC and 1st Sgt immediately 5. Involve medical

Progressive Discipline Plan (PDP

1. Establish Standards (line of acceptability) 2. Monitor: hold accountable 3. Apply the PDP: based on severity of infraction and supervisors judgement a. verbal counseling b. written counseling c. verbal admonishment d. written admonishment e. verbal reprimand f. written reprimand g. Art. 15 h. Courts-Martial

Organizational Life Stages

1. Established (stressful) 2. Grow 3. Mature 4. Decline (stressful)

12 Domains of Culture

1. Family and Kinship 2. Religion and Spirituality 3. Sex and Gender 4. Political and Social Relations 5. Economics and Resources 6. Time and Space 7. Language and Communication 8. Technology and Material 9. History and Myth 10. Sustenance and Health 11. Aesthetics and Recreation 12. Learning and Knowledge

Complaint of Unlawful Discrimination

1. Formal - in writing on AF Form 1587-1 to the designated authority 2. Informal - written (AF Form 1587-1) or orally, not made to the designated authority

What are the AFSO21 five Desired Effects?

1. Increase productivity of our people. 2. Increase critical equipment availability rates. 3. Improve response time and agility. 4. Sustain safe and reliable operations. 5. Improve energy efficiency.

Factors Influencing Interpersonal Communication

1. Knowing yourself 2. Knowing others 3. The Message 4. The Situation 5. The Setting

Levels of Change

1. Knowledge (easiest) 2. Attitude (emotionally charged) 3. Individual Behavior (comprises putting knowledge & Attitude into action) 4. Group Behavior (We have always done it this way)

3C - Interrelation Components

1. Knowledge (understanding of basic concepts) 2. Motivation (positive attitude) 3. Learning Approaches (Application)

AF Approach to Taking Care of Airman

1. Leadership involvement 2. PME 3. Mental Health Services 4. Community preventive services, E&T 5. Investigative Interview Policy 6. Trauma Stress Repsonse 7. IDS and CAIB 8. Limited privilege suicide prevention prgm 9. IDS assessment tool 10. Suicide event surveillance system

Elements of Airmanship

1. Oath of Enlistment 2. USAF Core Values 3. Resilience 4. Warrior Ethos 5. Profession of Arms

AF Manpower Competencies

1. Organization Structure 2. Program Allocation and Control 3. Requirements Determination 4. Performance Management

Technical Sergeants specific 4.2.2

1. Organizations technical experts 2. all duties of SSgt Operate at Tactical expertise level of leadership

Proactive Steps to Prevent Workplace Violence

1. Physical Security Measures 2. Pre-assignment Screening 3. Training a. establish clear policies b. Give members a voice c. Stress Management d. Marital/Relationship counseling e. Identify alcohol/drug abuse f. Diversity training and conflict resolution g. Reduce risk in disciplinary action 4. Evaluation

Consequences of Stress

1. Physiological (physical) problem 2. Psychological (state of emotion) 3. Behavioral (actions)

Seven Rights of the Accused

1. Presumption of Innocence 2. Protection from compulsory self-incrimmination 3. Pretrial Investigation 4. Representation by counsel 5. Fair and impartial trial 6. Right of Appeal 7. Protection from double jeopardy

Dimensions of Diversity

1. Primary - characteristics that are relevant and can't change (gender, age, race, sexual orientation, Mental/physical abilities, Ethnic/Culture.) 2. Secondary - characteristics that CAN change (work ethic, income, marital status, experience, religion, personality, Education, language, strengths, temperments)

LOCs/LOA/LOR must contain:

1. Privacy Act Statement 2. What member did or failed to do 3. Where and when infraction occured 4. Expected future behavior 5. Consequences of future infractions 6. Place for counselee to acknowledge receipt and understanding of 3-duty days to respond 7. Written statement whether the counseling responded or not

PTSD Signs and Symptoms

1. Reliving the event 2. Avoiding Situations that remind you of the event 3. Feeling numb or detached 4. Feeling keyed up (hyperarousal)

Supervisor actions following threat allegation

1. Security Forces/OSI 2. Relocate the workstation of threatened employees 3. Alter their work schedule 4. Provide photographs of stalkers or alleged perps 5. Encourage law enforcement to give restraining orders 6. Security cameras near entrances 7. Place silent alarms at work stations

Stress Management Strategies, Organizational

1. Selection and Placement 2. Goal Setting 3. Job Redesign 4. Organizational Communication 5. Wellness Programs

Five Essential areas for Leadership Development

1. Self Awareness (four lenses) 2. Values and Principles 3. Motivations 4. Support Team 5. Integrated Life (balance; home/work, etc)

Five Essential Qualities of Followership

1. Self Management 2. Committed 3. Competent 4. Integrity 5. Initiative

Four Leadership Behaviors

1. Setting goals for and With Followers 2. Suggest Pathways to Meet Performance Expectations 3. Actively Monitor Followers Progress and Provide Supportive Feedback 4. Provide Rewards when Goals are Attained

Toner's six test for Ethical decisions

1. Shame? 2. Community reaction? 3. Legal? 4. Situation (justifiable due to circumstance?) 5. Consequences?

Methods for dealing with difficult people

1. Situation awareness (distract angry person, escort away to quieter place) 2. Have coworker or supervisor sit in on meetings with persons that may become violent 3. If person becomes abusive or threatens, walk away while still talking - 911 4. If person is under influence, contact SF immediately 5. Listen patiently

Supervisors Responsitility - Post Assault

1. Take care of immediate needs first: - Safety and wellbeing 2. Contact SARC 3. Notify Security Forces Supervisors do not have option to not report. If you are in Chain of Command, you must report

Stress Management Strategies, Individual

1. Time Management (prioritize) 2. Physical Exercise 3. Relaxation Training 4. Social Support

Staff Sergeants specific 4.2.1

1. highly skilled technicians with supervisory and training responsibilities 2. Strive to further develop as techs, sups and leaders through PME. 3. Responsible for subordinate development and accomplishment of assigned tasks 3. utilize resources under their control to uensure mission is effectively and efficiently accomplished Operate at tactical expertise level of leadership

Three purposes of Feedback

1. provide expectations and advice on how well expectations are being met and how to meet them. 2. provider reliable, long term cumulative record of performance and potential based on that performance. 3. Provide sound information to identify the best qualified personnel. (Boards, WAPS, etc).

Observable Behaviors of potentially violent person

1. standing history of complaints 2. Feelings of victimization related to a failure to accurately perceive their role in poor relationships or adverse admin actions 3. Increasing angry or sullen moods 4. Individual who has threatened that some violent act could happen

Deliberate Development Plan

1. strengths 2. areas of improvement 3. current and future roles 4. Responsibilities

Knowledge base of the NCO 4.1.5

1.Air Force Core Values 2. Airmans Creed 3. Air Force Symbol 4. Issues affecting Air Force in Media 5. 6.Groupt dynamics affecting Readiness and safety 7. Air Force Zero Tolerance policy 8. Know the Sexual Assault Coordinators rold and requirements.

Pre-workout meal

3-4 hours prior to work out. Consist of: Sufficient Fluid low in fat and fiber high in carbs moderate in protein

Mission Readiness 4.1.4

4.1.4.1 Be technically ready to accomplish the mission. Skill level commensurate with rank and proficiency in CFETP. 4.1.4.2 Be physically ready to accomplish the mission. Incorporate fitness training into teams' schedule.

Combatant Commands

A Command with a broad continuing mission under a single commander and composed of significant assigned components of two or more Military Departments.

What is Kepner-Tregoe Problem Solving and Decision Making Process?

A process is actually four distinct processes, each designed to address a specific type of situation.

Subject

A sentence element that consists of one or more nouns or pronouns plus any modifying words

Independent Clause

A simple sentence that can stand alone as a complete thought. Must have verb and subject. "Johny ate the apples."

Subect-Verb agreement

A singular noun must accompany a singular verb and a plural noun must accompany a plural verb

Unit Discipline

A state of order and obedience. demands habitual but reasoned obedience that preserves initiative and functions even in the absence of the commanders. Not about me but about we

Discipline

A state of training resulting in orderly conduct. Not meant to be negative but to train or guide an individual toward improving performance or behavior

What is Strategic Vision?

A view into the future that describes how an organization will strategically perform or conduct business.

Adverb

A word that qualifies or modifies another adverb, verb or adjective. E.g., The girls was walking quickly. Walking is the verb and quickly is the adverb

Fostering Collaborative Relationships, sub competencies

A. Builds Teams and Coalitions B. Negotiating

Leading People, sub competencies

A. Develops and inspires others B. Takes care of people C. Diversity

Leading People, sub-competencies

A. Develops and inspires others B. Takes care of people C. Diversity

Enterprise Perspective, sub competencies

A. Enterprise Structure and Relationships B. Government Organization and Processes C. Global, Regional and Cultural Awareness D. Strategic Communication

Embodies Airman Culture, sub competencies

A. Ethical Leadership B. Followership C. Warrior Ethos D. Develops Self

Embodies Airman Culture, sub competencies

A. Ethical Leadership... B. Followership... C. Warrior Ethos... D. Develops Self...

Lesson Principle Statements (AKA, Comprehend the relationship between...)

A. NCO Effectiveness B. Mission Accomplishment C. Unit Effectiveness D. Subordinate Performance/Conduct E. Team Effectiveness/Performance

Employing Military Capabilities, sub competencies

A. Organizational and Strategic Art B. Unit, Air Force Joint and Coalition Capabilities C. Non-Adversarial Crisis Response

Managing Organizations and Resources, sub competencies

A. Resource Stewardship B. Change Management C. Continuous Improvement

Communicating, sub competencies

A. Speaking and Writing B. Active Listening

Air

A. Strategic Attack (concept that it is possible to directly affect adversarys sources of strength without engaging in forces) B. Counterair (Offensive and Defensive) C. Counterland

Strategic Thinking, sub competencies

A. Vision B. Decision Making C. Adaptability

Financial Execution Plan (FEP or Fin Plan)

AF product used to balance available funding while delivering goods and services to customers within the O&M apporpriation. At lowest practical level, it is used by all levels of the org to ID and prioritize key requirements to current year spending and developing next years budget.

The Five Common Pitfalls/Dysfunctions of a Team

Absence of Trust Fear of Conflict Lack of Commitment Avoidance of Accountability Inattention to Results

Diversity Supportive Organizations

Act Proactively not reactively Leadership driven Encourage Ownership of Initiatives Think Inclusively Mainstream Diversity

Post Workout meal

Adequate fluids/electrolytes 1:3 ratio protein to carbs small amount of fat 250-50 calories consumer within first 30 min and every 2 hours for 4-6 hours after that to replace sugars.

Adjourning and Transforming

Adjourning occurs as teams disassemble and members separate from the team. Planned as a result of team member accomplishing their goal or external factors shut it down. Transforming continues to exist and jump to next goal.

Measuring Team Success

After action reports, Hot washes, Lessons learned.

Military Departments

Air Force Army Navy

IDEA Program

Air Force Innovative Development Through Employee Awareness. Incentive program that promotes process improvement and /or resource savings through ideas submitted by military and civilian employees. Rewarded by: Monetary awards Command Recognition Secretary of Defense Productivity Awards Program, etc Submit IDEA to AFMA-AF IDEA program website

Team Dynamics

An ongoing process involving interaction of individuals within a team to move towards or away from achieving the desired objective.

Work Place Violence

Any acts of violence against persons or property. - Threats - Intimidation - Harrassment - Inappropriate, disruptive behavior Causes fear

Adapting

Approach method used to move the org in the right direction based on the diagnosis. - Relationship Based - Task Oriented

Admonishments and Reprimands

Appropriate when verbal or written counseling has failed or when misconduct is too serious for mere counseling. 1. LOA - generally used to give cautionary advise. 2. LOR - counseling and admonishment failed

Budget: Third Quarter

Apr: units compile unfunded requests for secong Wg BER. May: The RA finalizes the units BER inputs - Wg has second BER Jun: Units should have spent 75% of budget

Distributive Negotiating

Assumes resources are limited and must devide up a fixed set or resources. AKA, "Value Claiming." - Single issue negotiations - Parties see other side as the enemy. Deception may occur resulting in distrust - Negotiated through accomodate, compete, compromise - Harball tactics

COCOM

Authority of Operational Control by CCDRs. CCDRs have full authority to organize and employ command and forces as CC considers nevessary to accomplish assigned missions.

Funded Requirement

Authorized and funded position needed to accomplish the assigned workload. In categories of: Officer, Enlisted, Civilian)

Unfunded Requirement

Authorized but unfunded positions needed to accomplish the assigned workload

Simplicity

Avoiding unnecessary complexity in organizing, preparing, planning and conducting military operations

Intangible Benefits

Award will be $200. Only one award for intangible benefits is authorized.

Tangible Savings

Award will be 15% of validated savings; total awards be no less that $200 and no more than $10,000.

Position Power

Based on different aspects of authority and responsibility within the org: Coercive Connection Reward Legitimate

Information

Based on leaders access to data that is important to others

Mental Readiness 4.1.4.3

Be mentally ready to accomplish the mission. Monitor and address: Quality of life, finances, sexual harrassment, discrimination, stress, marital problems, substance abuse. Be Alert for: Substance Abuse, Depression, PTSD

P.E.P. Cycle

Begins with the call for ideas to reach a specific goal. (Creators). Then advance to elation through encouragement (Advancer). Then to brainstorming (Refiners)

Dehydration

Being more than 2% body weight after training. Will cause decreased performance, serious injuries and even death. (Consume 2-3 mL/lb of body weight)

Career Counseling 4.1.14

Benefits, entitlements and opportunities during an AF career. Review and Provide the AF Benefits Fact Sheet

What is step 2 of the eight step problem solving process?

Break down the problem/Identify performance gaps - thoroughly evaluate a problem and judge the impact of selected and alternative solutions.

What is System 2: Reflective Thinking?

Broad and informed problem-solving and deliberate decision making.

BER

Budget Execution Review. Process for financial execution plans and hitting budget targets

Functional Component Commands

CCDRs and Subunified CDRs and JFCs have authority to establish functional component commands to control military ops

Subordinate Unified Commands

CCDRs may establish subunified commands to conduct ops on a continuing basis

Command Referrals

CCs must refer all member for an assessment of substance could be a contributing factor. CCs must coordinate with the SJA within 24 hours of misconduct and ensure BATs are accomplished ASAP

Substance Related Incident

CCs will direct drug testing within 24 hours

DM1 - Prevention

COMMUNICATION. Prevent behaviors that are detrimental to the personnel or productivity of a work center. Is about: 1. Setting standards a. communicating standards b. leading by example 2. Establishing rapport 3. Establishing a climate of accountability

Flexer

Can focus on everything and can adapt their style to fit the needs of the team. Monitor contributions of all team members and able to step in to fill the gap. Without: gaps in the team.

Functional Combatant Commands

Can support or be supported by GCCs or may conduct missions independently

Economy of Force

Careful employment and distribution of forces. Purpose is to allocate minimum essential resources to secondary efforts and ensure overwhelming combat power is available, maximum effort should be devoted to primary objectives while not using excessive force

National Security Council (NSC)

Chaired by the President to coordinate foreign policy and defense policy, and to reconcile diplomatic and military commitments and requirements

Change Managment Roles

Change Sponsors Change Agents Change Targets

Directive Change Cycle

Change imposed by an external force, i.e. Commander. Position power used to change group behavior, then individual behavior, which causes an increase in knowledge, and ultimately a change in attitude.

USSTRATCOM

Charged with space operations, information ops, missile defense, global command and control, intelligence, surveillance, and reconnaissance, global strike and strategic deterrence (NUCLEAR WEAPONS)

What is step 1 of the eight step problem solving process?

Clarify & Validate the Problem - observe first hand what is taking place.

Unified Command Plan

Classified document that sets forth basic guidance to all CCDRs, establishes their missions, responsibilities, force structure, and geographic area of responsibilities

Three Elements of Adaptability

Cognitive Flexibility Emotional Flexbility Dispositional Flexibility

National Security

Collective term encompassing both national defense and foreign relations of the United States. Put into an Act in 1947

Janssen's Four Stages of Change

Comfort, Denial, Confusion, Renewal

The Five C's of Team

Community Cooperation Coordination Communication Coaching

Fats (Macro)

Concentrated source of energy (long term, low intensity). Preferred for aerobic activity. Structural components of every cell in the body. Should come from vegetable sources with olive oil and canola oil. Minimize animal sources. 30% of your calories should come from this.

Style Theory

Concentrates on two types of leadership; task oriented or relationship oriented. Leaders who lack either one will be ineffective

Air Force Material Command (AFMC)

Conducts research, development, and test and evaluation, and providers acquisition management services and logistics support

What is step 7 of the eight step problem solving process?

Confirm Results & Process - acknowledgements to confirm results and processes.

Worldview

Conformity Achievement Tradition Power Universalism Self-direction Security

Mass

Consentration of military power at a time and place that is most adventagious. Speed, range, flexibility, or air and space forces.

Service Component Commands

Consists of a Service Component CDR and the Service forces that has been assigned to a CCDR

Joint Chiefs of Staff (JCS)

Consists of the: - Chairman of the JCS (CJCS) - Vice Chairman of the JCS (VCJCS) - Chief of Staff, Army - Chief of Staff, Air Force (Gen Mark Welsh) - Chief of Staff, Navy - Commandant of the Marine Corps

Professional Development 4.1.8

Continue professional development through on and off duty educaiton. Join professional organizations and participate in org and community events by volunteering

Values

Core beliefs that we hold regarding what is right and fair. What people beleive to be of worth and importance to their life

Integrity components

Courage Honesty Responsibility Accountability Justice Openness Self-Respect Humility Honor

Integrity components

Courage, Honesty, Responsibility, Accountability, Justice, Openness, Self-Respect, Humility, Honor

Completing the FEP

Create Prioritized list of known unfunded items with justification and a spend plan that projects when and how funds will be spent throughout the year. Include: 1. Mission-Critical Requirements 2. Justification 3. Unfunded Requirements 4. Spend Plan

C.A.R.E.

Creator Advancer Refiner Executer (Flexer)

Resource: Energy

Critical force that powers businesses, manufacturing, the transportation of goods and services and our equipment, facilities, motor vehicles and air craft. Nonrenewable/renewable

U.S. Sources of Power

Culture Human Potential Industry Science and Technology Academic Institutions Geography National Will

Time and Space

Cultures with a highly linear orientation to time, such as America, sees it as a limited commodity to be used towards problem solving. Non-Linear, such as Persia, have less pressure to accomplish things quickly.

What is Tactical Targets?

Define the performance levels required to make a goal a reality.

Motivation

Defines as a reason one has for actng or behaving in a particular way. A willingness to do something.

Barriers to seeking help

Denying problem exists Avoiding problem Negative career impact Command notification

DM2 - Correction

Designed to address inappropriate behavior, and to bring subordinates behavior back avoe the standard. Least amount of corrective action necessary. Corrective, not punitive. 1. Feedback 2. verbal/written counseling, admonishment, reprimand 3. UIF 4. Control Rosters 5. Administrative demotions 6. Referral EPR 7. Recommendation for discharge

ADAPT

Designed to identify and treat before alcohol or drugs cause significant damage to health/career. All ind who are referred to ADAPT must receive a minimum 6 edication hours.

General NCO Responsibilities 4.1.2

Detect and correct conduct and behavior that may place themselves or others at risk

What is step 4 of the eight step problem solving process?

Determine Root Causes - Consider the perceived initial problem based on standards, clarify the situation, locate the cause of the problem based on first-hand observations, and look for the "direct" cause and effect.

What is step 2 in the decision analysis process?

Determine musts and wants.

What is step 5 of the eight step problem solving process?

Develop Countermeasures - Develop the Solution

In the decision analysis process, what is one of the first things you should do?

Develop a problem solving statement.

Using OODA, what is Decide?

Develop solutions to address the problem.

Air Education and Training Command (AETC)

Develops Airman today, for tomorrow. - recruits - BMT - initial and advanced tech training - flying training - medical training - space and missile training - cyber training - PME and degree granting education

Developing Airman

Diagnose the needs of airman: 1. Aspirations 2. Personality 3. Self-Concept 4. Self Efficacy and Lotus of Control 5. Attitudes and Values

Negotiation

Dialog intended to resolve disputes, produce shared or mutually desired result, bargain for an individual or collective advantage or benefit.

DDR

Direct, Discipline and Recognition is the foundation of P2. -Direction helps to adapt -Discipline helps to curb negative -Recognition is end result of positive behavior trends

Two concepts that Support P2

Direction, Discipline, Recognition (DDR) Self Development

Change Cycles

Directive Change Cycle Participative Change Cycle

Three D's of Ethical Principles

Discern, Declare, Do

Negotiating Categories

Distributive (parties are trying to divide up or distrubute something.) Integrative (parties are trying to make more or something)

Integrative Negotiation

Does not see resources as necessarily fixed. - Possibility for mutually beneficial outcome - Trust building measures actively pursued - Collaborate - Hallmark of this style is to ask open ended questions. - Leaders must consider underlying consequences for key stakeholders while seeking and negotiating win/win solutions

Barriers to action

Downplaying Intimidation

Pre-Deployment Requirements 4.1.4.5

Educate and assist subordinates with deployment prep. Correct and counsel those who do not.

Personal, Specific Competencies

Embodies Airman Culture, Communicating

Conflict Escalation

Emerging Escalating Crisis De-Escalating Resolving Reconciling

8 Specific Competencies

Employing Military Capabilities, Enterprise Perspective, Managing Organizations and Resources, Strategic Thinking

Imposed Discipline

Enforced obedience to legal orders and regulations. (essential to combat or in emergencies. No time to explain)

Using B-SMART, What is Balance?

Ensure goals are balanced across the multiple fronts of organizational output and multiple targets.

Profession of Arms

Ensure national security, protect America's citizens, preserve the American way of life, safegaurd America's future and place our country's and service's needs above our own.

Resource: Warfare

Essential to Fly, Fight and Win. Funding, procuring, maintaining, and updating warfare materials are a top military priority

Aesthetics and Recreation

Every culture has its own forms of creative expression that are guided by principles of imagination, beauty, skill and style. Art, music, sport, clothing, etc.

Forming

Everyone on best behavior. Conflict not usual in this stage. Productivity is usually little to none.

Stereotype

Exaggerated belief about a category of people

Personal Power

Extent to which followers respect, feel good about, or are committed to their leader. (Hardest to develop, easiest to lose) Referent Information Expert

Leading Diversely the FAIR way

F - Feedback A - Assistance I - Inclusion R - Respect

Interpersonal Communication

Face-to-face, multidirectional exchange of verbal messages and nonverbal signals between two or more people of the purpose of gaining a shared meaning.

Communication

Feedback. Get everyone on same page and working toward a shared goal. Keep informative meetings no longer than 20 minutes.

Oath of Enlistment

First Commitment to the AF to basic core values, placing service to the contitution, our President, and our compatriots before ourselves.

Counseling

First tool of corrective action. Informs member of improper behavior and seeks to correct the problem 1. informal 2. formal 3. referral

Continuing Resolution Authority

Fiscal law authority that allows the government to continue operations at a minimum level for a few days (before AF budget has been approved and distributed)

Budget Process

Fiscal year (1 Oct to 30 Sep) cycle of planning, programming, revising, adjusting, and spending. Prioritized by Quarterly projections. Process includes quarterly spending targets, financial execution plan submissions, end of year close out.

Refiner

Focus on analysis. Challenge all concepts. Use logic and systematic approach to redesign a solution. Detail oriented, analytical, practical "sounding board". (typically Green) Without: details are overlooked

Creator

Focus on possibilities. Generate new ideas and fresh concepts. Reframe a problem and look outside the box. See problems from global perspective (typcially Orange) Without: no new concepts

Advancers

Focus on the interaction. Communicate new ideas and carry them foward. Manage the human component of any solution. Actions are directed toward achieving obejctives by the most direct and efficient means. (typically Blue). Without: ideas stall

CNS Principles

Focus on the problem, but continuously manage relationship Acknowledge that there are positions, but focus on interests. Mutually propose solutions through the use of divergent thinking. Agree to converge on a solution that best satisfies each party's top priorities and meets a legitimate standard

Executor

Focus on the realization. Follow up on team objectives and implement ideas and solutions. Ensures implementation process proceeds in orderly manner, based on well-though out plan. (typically Gold) Without: no implementation

Post Feedback/Counseling session activities

Follow up Return to DAC

McClelland's Need Theory

For a reward to be appropriate, accepted and effective, it must fulfill a member's needs. Three primary needs to satisfy motivation: - Need for Achievement - Need for Affiliation - Need for Power

Maneuver

Forces the enemy to react. Places the enemy at a disadvantage. Speed, range, flexibility and versatility are products of air and space power's ability to conduct maneuver during planning and executing operations

Stages of Team Development

Forming Storming Norming Performing Adjourning and Transforming

FRLD

Full Range Leadership Development. View leadership as a system. Leader Follower Situation

Budget Allocation

Funding Document, which represents cash for commitment or obligation that is issued by SAF/FMB to a major command or field operating agency

Operations and Maintenance Funds (O&M)

Funds that are appropriated, or, set aside for day-to-day AF operations. I.e., Mobility, recruiting, training, administration, service wide activities, civilian salaries, operating and maintaining an installation, environmental restoration, etc.

Using OODA, what is Orient?

Gather data and information to substantiate those theories.

Group

Gathering of persons (or objects) located together. No common goal or shared identity

Feedback

Giving and receiving information on expectations, how to meet the expectations.

Low Context Society

Groups where people tend to have many connections for a shorter duration. Cultural behaviors may be spelled out. Rules oriented, knowledge is codified, public, accessible, Sequencing, separation of time, space, activities, impersonal connections of shorter duration, knowledge is more transferable, Task centered, Decisions and activities centered around what needs to be done.

Combat stress

Happens when there is a change in mental function or behavior because of combat

Warrior Ethos tri-fecta

Hardiness of Spirit Courage Resiliency

Using B-SMART, What is Specific?

Have desirable outputs that are bnased on subject matter expert knowledge and experience and are applicable to the process improbement activity.

Medical Identification

Healthcare providers who suspect substance problems must refer member to ADAPT for eval

Individual Factors

Home life spilling over into work life. "Leave it at the door."

Sense of Competence

How proficient you are in performing the task you selected. You are providing a high quality service or product

Perspectives

How we mentally see a situation or the world around us.

Learning and Knowledge

Humans depend on the social, not biological, transmission of knowledge for survival. Human social orgs and group living provide the basic contesxt for growth and learning which we learn from our parents.

The "Z" Process

Ideas bouncing back and forth among Creators, Advancers and Refiners. When the idea is finally agreed upon, Executors move in to producution.

Situational Leadership Theory

Identifies 4 styles a leader uses that are based on the subordinates development level and the task at hand: Directive, Coaching, Supporting, Delegating

IDDP

Identify Differentiate Determine Predict

Reading their rights

If you suspect a crime hsa been committed, and you intend to question the individual, you MUST perform a rights advisement. 1. Tell them to STOP talking 2. Ask another NCO to witness 3. Read Rights 4. If ind elects counsel, stop questioning, call ADC 5. If ind elects to continue: a. highly advise advice of ADC b. if ind still wants to talk, ask away c. then inform chain of command

Using OODA, what is Act?

Implement and evaluate their solutions.

Expert

Implies leaders ablility to influence through their education, experience, and job knowledge

Adverse Administrative Actions

Improve, correct, and instruct those who depart from standards of performance, conduct, bearing, and integrity and whose actions degrade the individual and unit's mission.

Counseling

Improves org effectiveness by empowering subordinates to achieve goals.

Situational Climate

In the middle of dehumanize and over-humanized. - Flexible climate that can adapt - Ind that are empowered and non-resistent to change - Ind are not lazy and can be brought in line with org goals

Documentation of alcohol/substance abuse

Include: reference to the situation interventions follow-up Immediate CC and 1st Sgt Notification

Technology and Material

Includes raw material, tools, knowledge, and procedures needed to produce and manufacture material goods. Two important sources of environmental impact are Consumer Desires and Energy Needs of the nation

Using B-SMART, What is Measurable?

Includes time frames and have data that is obtainable from specific sources.

Personal Discrimination

Individual. Discrimination of a group by one individual

Victim Advocate

Individuals specially trained to support victims of sexual assualt. Not counselors or part of legal or law enforcement agencies.

Change Sponsors

Initiate Change because they have the power to determine why, when and how changes occur

Systemic Discrimination

Institution. Discrimination of a group by an institution through its policies and procedures

AF Core Values

Integrity, Service Before Self and Excellence. The inner voice of self control and the basis for trust in the military

Workplace violence

Intent to intimidate, harrass, degrade or offend

Resource: Information and Technology

Internet, PDAs, cell phones, computers, broadband, radar, satellite systems and the World Wide Web.

Strategic Communication

Involves eveyr airman, at every duty location, regardless of rank or responsibility. Influence a Particular Audience

Article 15s

Issued by CC. NCOs expected to make recommendations. Review: 1. TIG & TIS 2. Current and past duty positions and level of responsibility 3. Duty performance/ on & off duty behavior 4. Seriousness of infraction 5. punishment given to others for same offense 6. Potential Rehab 7. Message sent to ind, unit, fam and community 8. Marital/financial status 9. Cultural background

Budget: Second Quarter

Jan: First Wg BER. Considers/prioritizes unfunded requests and re-allocates funds. Mar: Units should have spent 50% of their budget

JIIM

Joint Interagency, Intergovernment, Multinational (JIIM). Synonomous with "Joint"

Full Spectrum Military Ops

Joint military structure achieves control over all elements of the battlespace using air, land, maritime, and space based assets.

Budget: Fourth Quarter

Jul: Units scramble to spend rest of money Aug: End of year close outs begin 1 Aug through 30 Sept. Wg takes control of unspent funds (AKA, "fallout money". Sept: Frantically spending

What are the three levels of priorities of AFSO21?

Just Do It Rapid Improvement Events (RIE) High Value Initiative (HVI)

Prudence First - Justice Second

Just because it is legal does not mean it is wise. Prudence is lawful behavior that is also wise and just.

JACA

Justification, Alternatives, Consequences, Ability Predicting the likelyhood of future violence: - Perceived Justification - Does the person perceive alternatives to violence? - How does the person view consequences of using violence - Does the person believe he can delive the blow, bullet or bomb?

Subordinate Centered Communication

Keep focused on the ind. A style of communicating where the subordinate is not a passive listener but a vital contributor in the process. Allows the sub to maintain control for feedback or counseling. - Active listening - Responding (eye contact, gestures) - Questioning (open ended) - Silence

Performance Level of motivation

Know the benefits of doing more. Contribute but only as long as leadership recognizes their contributions. Bring complaints and problems to leaders attention and may or may not have a solution. Solve the problem if they receive a reward. (Receive supervisory level awards)

Idealized Influence

Known as charisma. Leaders that display a high level of moral behavior, virtues, character strengths ans well as strong work ethic.

Laggards

Last group to embrace new ideas and influence no one. less educated and less informed. Rely on neighbors and friends as main source of info

Punishment

Leader presents and adverse event or outcome that causes a decrease in undesirable behavior: Positive Punishment - leader applies or presents an unfavorable action to a follower with undesirable behavior. Negative Punishment - Leader removes something valued by the follower with undesirable behavior

Coercive

Leader's perceived ability to provide sanctions, punishment, consequences for not performing.

Reward

Leader's who can provde days off, pat on back, etc. Quickly wears off.

Psychodynamic Theory

Leaders are drawn to their roles and achieve success in those roles by virtue of personality type. Goal is for people to understand themselves, identify personal approaches and then work within the constraints of their preferences to achieve success.

Skills Theory

Leaders are emotionally intelligent and can successfully solve problems. Skill and knowledge are involved only when properly dealing with emotion. And, leaders are effective if they can assist followers in problem solving

Authentic Leadership Theory

Leaders are true to themselves and others, have positive psychological states and adhere to strong morals and values. Self Knowledge determines how they can invest in and contribute to the development of others.

Leadership-Member Exchange (LXM) Theory

Leaders must develop specialized relationships with each follower instead of treating them all the same way. Followes fall into two categories: In-group and Out-Group.

Laissez-Faire

Leaders who view the development of their subordinates as someone else's problem and demonstrate laziness. Usually absent from their duties and have poor relationships with subordinates.

Transactional Leadership / Contingent reward

Leadership behavior where a reward is provided for positive behavior. Contract where the leader sets goals, identifies ways for the subordinate to reach these goals, and supports the follower in meeting these expectations.

Management by Exception-Active (MBE-A)

Leadership style exists in a structured system with detailed instructions, careful observation, and active supervision. Essential for dangerous career fields. Avoids unnecessary risk goals acheived Members reduced risk of shirking duties Reduces followers uncertainties regarding purpose

People/Team specific competencies

Leading People, Fostering Collaborative Relationships

Constructive Conflict

Leads to solutions, resolutions and higher levels of understanding and communication between two groups.

Equal Opportunity (EO)

Legal and regulatory mandates prohibiting discrimination based on race, color, sex, national origin, religion, age, disability, and reprisal.

Using B-SMART, What is Results Focused?

Like to the mission, vision, and goals and are meaningful to the user.

Communicating

Listening Explaining Instructions Justifying recommendations and decisions Selling Ideas Providing Feedback

AF Command Structure

MAJCOM Numbered Air Force (NAF) Wings

Differentiate (justify) - IDDP

Make a distinction between actions, decisions or behaviors. Appropriate/Inappropriate; Effective/Ineffective

Typical Homicidal Perp

Male in 40s who is distrustful, paranoid, unable to accept alternative view points, and does not take responsibility - Loaner - Obsessed with weapons - Has made threats - No history of actual mental illness or violent outbursts

Highest Risk

Males, E1-E4, age 21-25, between Friday and Sunday

Program Allocation and Control

Manpower Competency centers on the UMD and funded/unfunded position requirements.

Performance Management

Manpower Competency concentrates on programs that increase work force efficiency and organization cost effectiveness

Requirements Determination

Manpower competency that centers on Authorization Change Requests (ACR) - instrument used to propose changes to the UMD. ACR is not for short term manpower fixes. Use for: - Change AF Specialty Codes - Adjust pay grade or skill level - Change Security Clearance or PRP codes

Organization Structure

Manpower competency that deals with functionality of organizations. Activation, inactiviation, redesignation and reorganization. Use Organization Change Request (OCR) to adjudicate

Contemporary Motivation

Member's commitment in 3 levels: - Membership (system rewards) - Performance (Supervisor rewards) - Involvement (internal rewards)

Military Discipline

Mental Attitude and state of training which renders obedience instincting under all conditions

Warrior Ethos

Mentality ignited by a hardiness of spirit and courage that, when internalized, becomes the driving force that allows us to overcome hardships with honor.

Storming

Most difficult stage. Acknowledge intent of team and eventual goal. Argue/debate. Tensions rise as members contemplate where they fit in. Cliques are seen. Team leads must clearly define the team's goals and objectives. Some productivity.

Transformational Leadership

Most effective form of leadership in the FRLD Process. Acts as coach and mentor. Includes: empowerment, extra effort, increased satisfaction with leader, more creativity, reduced stress, improved performance that leads to promotion.

Human Machine

Most important weaopons system in the AF arsenal

Control Rosters

Most serious of all administrative actions. Establishes 6 months obs period. If not rehabilitated in 6 months - CCs may initiate more severe actions

Resource: Personnel

Most valuable asset. Needs training and development plans, institutional programs and processes, along with support orgs for effective managment

Involvement Level of motivation

Motivated from within. Identify problems and solutions and then solve the problem while keeping leadership involved. (Personal Rewards)

Courts Martial

NCOs may be asked to testify by the ADC

NCO Responsibilities in Resource Stewardship

NCOs must be able to identify, acquire, and conserve resources needed to accomplish the mission. Must adhere to timelines and milestones set for mission accomplishment and use resources as directed/available

Preventing Conflict from Escalating

NIP IT IN THE BUD! Variables to consider: - Who are you dealing with? - Stakes. What do you stand to lose or gain? - Situation. How critical is it?

Department of the Navy

Nations principle maritime force

Security

Never permit the enemy to acquire unexpected advantage. Provides freedom from and freedom to attack

Protein (Macro)

Not a preferred energy source but will be used when carbs are in short supply by breaking down into amino acids and converting to glucose. 20% of calories should come from this. Insufficient intake impares body ability to repair tissues. Should be consumed within 30 minutes after a trng session

Inaction

Not taking action when warning signs are present

What does OODA stand for?

Observe, Orient, Decide , Act

Budget: First Quarter

Oct: AF receives funding authorization. Once received, dispersed throughout MAJCOMS Nov: Cost Centers start working the first BER - collects info from sections on their unfunded needs. Dec: Units should have spent the obligated 25% of the FY budget. If not, danger of losing funds during BER in Jan

Interview Types

On-The-Record Background (providing context to stories) Off-The-Record

Air Combat Command (ACC)

Operates fighter; attack; bomber; intelligence; surveillance and reconnaissance; combat search and rescue; battle management; electronic combat; unmanned aircraft - Command, Control, Communications and Intelligence systems to theater commanders and combat forces

Sense of Choice

Opportunity to personally select tasks or activities that make sense to you and to perform them in ways that seem appropriate.

Pacific Air Force (PACAF)

Organizes, trains, equips and maintains resources prepared to conduct broad spectrum ops. Humanitarian to combat employment - Hosts international exhange events to foster partnerships

Late Majority

Other large group. Hampered by feelings of insecurity and skepticism, prevents them from taking risks. Wait too long to adapt by looking for guarantees

USSOCOM

Overseas spec-opsof the Army, Air Force and Navy and Marine Corps. - Conducts covert ops and clandestine msns such as unconventional warfare, foreign internal defense, special recon, physcological ops, civil affairs, direct-action, counter-terrorism and war on drugs

Three O's of Ethical Principles

Owing, Ordering, Oughting

Post Traumatic Stress Disorder

PTSD. an anxiety disorder that may occur in an individual following exposure to a traumatic event.

P.E.P

Panic Elation Panic

Contemporary Motivation

People can be in one of three levels of commitment to the org: Membership (lowest) Perfomance (mid-level) Involvement (highest)

Sense of Meaninfulness

People have a desire to do work that makes a difference

Connection

Perception of leader's association with people of influence. Who you know.

Noun

Person, place, thing or idea

Excellence in All We Do components

Personal Excellence Organizational Excellence Resource Excellence Operational Excellence Product/Services Excellence Interpersonal Excellence (Mutual Respect and Benefit of the doubt)

Unfreezing

Phase 1 of the change cycle. Create a felt need for the change. Sell it. Have a solid plan to manage resource allocation, resistence to change and the overall impact of the change process. Calm Fears!

Changing

Phase 2 of the Change Cycle. This is the movement for the old state, or previous norm, to a new state. Equip is installed, organizational reconstruction, new appraisal systems, etc. Your role is to monitor the change as it occurs, and adjust as necessary.

Refreezing

Phase 3 of the Change Cycle. New job is to put down roots and establish a new place of stability.

Resource: Material

Physical goods that are required by personnel to complete assigned duties. Natural / Man Made

Leadership Power

Positional Personal

Over-Humanized Climate

Pre-occupation with relationships. Consistent concerns for needs and welfare of ind over the org emphasizes idea that org is not important

Chairman of the Joint Chiefs of Staff (CJCS)

Principle military advisor to the President, NSC, and the SecDef.

Objective

Principle pertains to directing military ops toward a defined and obtainable goal that contributes to strategic, operational, and tactical aims.

Three P's of Ethical Principles

Principle, Purpose, People NCOs put principle first, purpose (mission or personal) second and people third

Drug Testing

Probably cause; random selection, voluntary consent, command directed, self ID, rehab.

Using OODA, what is Observe?

Problem solvers take a good look at the current situation and form theories about the problem.

Religion and Spirituality

Process every culture uses to provide meaning, unity and peace of mind. Helps preserve social order. Provides people with a sense of personal identity and belonging

Preventive/Prevention

Process/actions to keep someone from doing something undesirable. I.e. Feedback.

Standards of the NCO 4.1.5

Professional Behavior, Military Bearing, Respect for Authority, Dress and appearance.

Productivity Enhancement Capital Investment (PECI)

Program provides funding for: - capital acquisition projects - productivity improvement projects - investment opportunities These provide a measurable benefit, real savings and reduce a return on investment (ROI) for the AF within a 2-4 year period. PECI falls under one of two cat: - Fast Payback Capital Investment - Productivity Investment Fund

Antideficiency Act

Prohibits from involving the govt in a contract or obligation for the payment of money before an appropriation is made. Don't overspend

Productivity Investment Fund (PIF)

Project cost over $250,000, Program payback w/in 4 years and Approved at Air Staff Level

Fast Pay Capital Investment (FASCAP)

Project cost under $250,000, Program payback w/ in 2 years and Approved at MAJCOM Level

Two Components of Followership

Provide Feedback Give Advice

Combat Support Agencies

Provide combat support or combat service support to joint forces: Defense Intelligence Agency (DIA) Defense Information Systems Agency (DISA) Defense Logistics Agency (DLA) etc

Using B-SMART, What is Timely?

Provide step-by-step views versus giant leaps and are measurable at interim milestones.

Group Discipline

Pull our own weight. At times, deny personal preferences for the good of our unit

DM3 - Punishment

Purpose is to correct and rehabilitate those who repeatedly or grievously violate standards. Only officers on G-Series orders can punish. Art. 15 or Courts-Martial, Admin Demotions, Discharge. 1. NCOs must be prepared to answer questions re subordinates on-duty performance and off-duty behavior 2. Advise commander on best actions to take

OPSEC

Purpose is to reduce the vulnerability of AF mission from successful adversary collection and exploitation of critical info.

Perception

Reality is not what actually exists but what is Perceived to exist.

Intrinsic Motivation

Refers to a person and their response to fun or challenges associated with a task rather than external rewards. Comes from specific: Activities Purpose Opportunity Accomplishment

Extrinsic Motivation

Refers to a person's desire to achieve, receive, or avoid some result for his or her behavior.

Task Structure

Refers to how well a group's tasks have been described. Highly structured means tasks are clearly understood. Unstructured means the tasks are difficult or complex

Cost Center Manager

Regulates the daily use of work hours, supplies, equipment and services in producing or doing things

Situation

Relative position of combination of circumstances at a certain moment. Critical, trying or unusual state of affairs.

What is System 1: Reactive Thinking?

Relies heavily on situational cues, prominent memories, trial and error, and heuristic thinking to arrive quickly and confidently at judgements, particularly when situations are familiar and immediate action is required.

Don't ask Don't tell

Repealed 20 Sept 2011. All Amn, regardless of sexual orientation, are entitled to an environment free from personal, social, or institutional barriers that prevent them from rising to highest level possible.

Task Discipline

Requires a strong sense of responsibility in performing our jobs to the best of our abilities.

Goldwater-Nichols DoD Reorganization Act

Requires the president to report regularly to Congress and the American people on the National Security Strategy

Resource: Financial

Resource required in order to procure the material, energy, information and technology, and warfare resources to to accomplish the mission

Using B-SMART, What is Attainable?

Resources are available; may have some risk, but success is possible.

Listening

Respect the speaker by letting go of the rest of your day. Directly face the speaker and maintain eye contact Remain attentive, alert and relaxed with an open mind

DoD

Responsible for the Military component of the NSS. Cabinet Level Organization. Reporting to it are the three military departments (AF, Army and Navy) and 16 defense agencies.

Conflict

Results from incompatible differences between parties that procude interference or opposition. Constructive or destructive

Reinforcement

Rewards a specific behavior and increases likelihood the behavior will continue. Two types: Positive Reinforcement - favorable actions, results or outcomes for a desired behavior. Negative Reinforcement - removal of unpleasant actions or events the follower is currently experiencing, after they display desired behavior.

Equal Opportunity

Right of all persons to participate in, and benefit from programs and activities for which they are qualified.

What is step 3 in the decision analysis process?

Risk Analysis

Service Before Self components

Rule following Faith in the System Duty Respect for others Self-Discipline Self Control Appropriate Actions or Desires Tolerance Loyalty

Three R's of Ethical Principles

Rules, Results, Realities

SAPP

Security, Accuracy, Propriety, Policy

What is step 6 of the eight step problem solving process?

See Countermeasures Through - communicate the plan to those affected, implement the new process and handle unexpected issues that pop up.

Self Identification

Self Identification (not currently pending admin action). If substance abuse - CCs have limited protection for Amn who disclose with the intent of seeking treatment

Financial Management Board

Senior advisory Committee chaired by the Commander of Deputy Commander, etc. Approves budgets, financial plans and revisions

Dependent Clause

Sentence that contains a subject and a verb but does not express a complete thought. E.g., I cleaned the house before I left for work. "Before I left for work" has both subject and verb but cannot stand alone as a sentence.

Armed Forces

Serve under civilian control of the President who is Commander in Chief.

What is step 3 of the eight step problem solving process?

Set Improvement Targets - Use Stratigic Vision and Tactical Targets to craft improvement targets.

Sexual Harrassment

Sex Discrimination that includes Unwelcome Sexual advances and requests for sexual favors. - Can be verbal, non-verbal or physical - Repeated and unwelcome - Perception

SARC

Sexual Assault Response Coordinator. Responsible for victim education, support, and maintaining a volunteer staff of Victim Advocates.

Budet Allotment

Similar to a budget allocation except that it is issued by major commands or field operating agencies to subordinate units

Diagnose

Situation People Environment

What are the four distinct processes in the Kepner-Tregoe Process?

Situation Appraisal, Problem Analysis, Decision Analysis, Potential Problem Analysis

DAC

Skills to ensure mission accomplishment and inspire others. Diagnose Adapt Communicate

Follower

Someone who chooses to follow a leader because of the leader's character, abilities and vision. Great followers possess a love of learning, and apply what is learned.

Leader

Someone who influences others to acheive a goal. Personality traits like confidence, extraversion, with personal set of values and beliefs on how things should be

What are the Six "S" of the See Countermeasures Through?

Sort-clean and organize, Straighten-identify, organize, and arrange, Shine-routine cleaning and maintenance, Standardize-simplify and standardize, Sustain-continue training and maintaining standards, Safety-priority in all improvement areas

Critical Information

Specific facts about friendly intentions, capabilities, and activities needed by adversaries to plan and execute attack.

Spirtual Readiness 4.1.4.4

Spiritual readiness is the development of those personal qualities needed to help a person through times of stress, hardship and tragedy. May or may not include religious activities.

Unit Manpower Document (UMD)

Spreadsheet that details org structure and number, skills and grade/security requirements of manpower authorizations. Any change to the UMD requires a formal Authorization Change Request signed by the commander.

Recovering from Workplace Violence Emergency

Stage one: shock, disbelief, denial or numbness Stage two: Impact stage. members feel variety of emotions - anger, rage, terror, etc. Lasts a few days to even a few months Stage Three: Reconciliation Stage - Members try to make sense out of event, inderstand its impact and reach closure. Long term process

What is step 8 of the eight step problem solving process?

Standardize Successful Processes - most commonly skipped and most under complete step. This step is used to standardize improvements, communicate improvements and lessons learned, and identifying opportunities or problems identifued in the problem solving process.

Contingency Theory

States that leadersare moved into and out of various situations based on the (1) leader-follower relationship, the (2) leader's position power and (3) the Task Structure

CNS Process

Step 1. establish your positions and estimate counterparts positions Step 2. Prioritize interests Step 3. BATNA Step 4. engage with negotiator by Brainstorming Step 5. All negotiation parties select the best solution

Harris Benedict Formula for Women

Step 1: calculate BMR BMR=655 + (4.35 x weight in lbs) + (4.7 x height in inches) - (4.7 x age in years) Step 2: Multiply your BMR by the appropriate activity level factor: Sedentary: BMR x 1.2 Light exer (1-3 days/wk): BMR x 1.375 Mod exer (3-5 days/wk): BMR x 1.55 Hard exer (6-7 days/wk): BMR x 1.725 Very hard exer daily or 2x day trng: BMR x 1.9

Harris Benedict Formula for Men

Step 1: calculate BMR BMR=66 + (6.23 x weight in lbs) + (12.7 x height in inches) - (6.8 x age in years) Step 2: Multiply your BMR by the appropriate activity level factor: Sedentary: BMR x 1.2 Light exer (1-3 days/wk): BMR x 1.375 Mod exer (3-5 days/wk): BMR x 1.55 Hard exer (6-7 days/wk): BMR x 1.725 Very hard exer daily or 2x day trng: BMR x 1.9

Difference between stereotype and prejudice

Stereotype can be positive or negative and includes gernal opinion about ALL members of the group. Stereotype is easily changed.

Positive Stress

Stress that compels us to action (Eustress)

Negative Stress

Stress that results in feelings of mistrust, rejection, anger and depression. Can lead to health problems (Distress)

History and Myth

Study of the past. Component of human knowledge, along with cultural and scientific knowledge. Myth becomes customs and are passed down through generations

Armed Services

Subordinate to military components. I.e., The Marine Corps is a second armed service in the Dept of the Navy.

Followership 4.1.7

Support, explain, promote leaders' decisions.

Joint Staff

Supports the JCS and constitutes the immediate military staff of the SecDef

What is the two system approach to decision making?

System 1 (Reactive Thinking) System 2 (Reflective Thinking)

Discipline Model (DM)

System of 3 arenas that if used correctly can help maintain discipline in the Air Force. 1. Prevention 2. Correction 3. Punishment

Predicate

Tells something about the subject

Passive Voice

The Subject is not the performer of the action. "The meat was eaten by the dog." V/s, The dog ate the meat.

Active Voice

The Subject of the sentence is doing the action. "The man is walking the dog." V/s, The dog is being walked by the man.

Leader's Position Power

The authority the leader has to reward or punish based on his or her organizational position.

Ethical Relativism

The belief that nothing is objectively right or wrong and the definition of right or wrong depends on the prevailing view of a culture or historical period

Leader-Member Relations

The degree to which leaders are trusted and liked by members of a group and their willingness to follow the leader

Sustenance and Health

The different strategies for acquiring subsistence are essential parts of human culture. Subsistance influences residential patters, family life and kinship systems, modes of exchange and structures of power and prestige

Sense of Progress

The feeling that you and your task are moving foward, that your actions are accomplishing something. Sense of Accomplishment

What is the definition of Decision Making?

The mental (cognative) process that results in the selection of a course of action from among several alternative scenarios.

Cost Center

The organization that gathers and distributes cost data

Skinner's Operant Conditioning Theory

Theory that considers a method of learning that occurs through rewards and punishments for behavior.

Feedback

This process control effectiveness through evaluations and judgements. Discourage and Encourage certain behavior. Tells subordinate how they are doing.

FRLD Process

This process improves leadership effectiveness by applying the right leadership behavior to a particular follower and situation that produces the greatest outcome.

Counseling

This process works to maintain or improve effectiveness through guidance. Develops subordinates abilities to acheive ind and unit goals. Guides towards appropriate changes in behavior

Cooperating Negotiating Strategy (CNS)

This strategy concentrates on the problem, the process and the relationships. Falls into the integrative category. Goal is to help you achieve all the major concepts involved in negotiation: 1. Influencing others 2. building consensus 3. gaining cooperation 4. effective collaboration 5. creating alternatives that win acceptance of others 6. long term relationships with key ind or groups 7. Mission accomplishment

Path-Goal Theory

This theory views the leaders as traiblazers, creating conditions for subordinate success. Based on - leaders choose one of four behaviors: Supportive, Directive, Participative or Achievement Oriented.

Principles of War

Those aspects of warfare that are universally true and relevant. - Unity of Command - Objective - Offensive - Mass - Maneuver - Economy of Force - Security - Surprise - Simplicity

Legitimate

Title, role or rank. This power does not increase or decrease based on use or perception

Adaptability

To adjust self to change, unexpected or ambiguous situations by actively seeking information and by demonstrating openness and support of different and innovative change ideas

Using the Kepner-Tregoe Process, what is problem analysis?

To find the cause of a positive or negative deviation, we would conduct a problem analysis. Through this analysis, we may find people, machinery, systems, or processes that are not performing as expected. Problem analysis points to the relevant information and leads the way to the root cause.

Authorization Change Request

Tool used to submit proposed UMD changes. Signed by commander that s over the personnel. Includes: 1. List of the UMD attributes that ID the affected position 2. List of the UMD attributes that represent the desired change 3. Justification for each proposed change (what, why and when)

Coaching

Training opportunities and advancement are two essential components that encourage and motivate members to grow and excel.

Budget Execution Review (BER)

Two part process that occurs twice each budget cycle. - 1st part requires every level of command to identify, validate and prioritize its unfunded requirements and submit to HHQ for consideration. - 2nd part requires each level of command to rack and stack all subordinate command unfunded requirements

General NCO Responsibilities 4.1.3

Understand and demonstrate the institutional and occupational competencies required to accomplish the mission

Change Process

Unfreezing (phase 1) Changing (phase 2) Refreezing (phase 3)

Using the Kepner-Tregoe Process, what is decision analysis?

Used for making a choice. When the path ahead is uncertain, when there are too many choices, or the risk of making the wrong choice is high, decision analysis clarifies the purpose and balances risks and benefits to arrive at a solid and supported choice.

Instruments of National Power

Used to achieve National Strategic Objectives and are the tools to apply sources of power. Diplomatic Informational Military Economic

Using the Kepner-Tregoe Process, what is potential problem analysis?

Used to protect actions or plans, we would use a potential problem analysis. When a progect simply must go well, risk is high, or myraid things could go wrong. Protential problem analysis reveals the driving factors and identifies ways to lower risk.

Pronoun

Used to replace a noun. E.g., He, she, her, it, his, himself, etc.

Using the Kepner-Tregoe Process, what is situation appraisal?

Used to separate, clarify, and prioritize concerns. When confusion is mounting, the correct approach is unclear, or priorities overwhelm plans.

Early Adopters

Usually social and opinion leaders. Popular, educated and able to see a competitive advantage in adopting new ideas early.

Personal Behavior

Values Perceptions Personalities

Ethical Leadership comprises

Values, Morals, Ethics, military ethics, Ethical Relativism

VWAP

Victim Witness Assistance Program. Liaisons that are medical, mental health, judge advocate, paralegal, other appropriate person, who assists victim during the military justice process.

Type 3

Violence against co-workers, supervisors or managers by a present or former employee

Type 4

Violence committed in the workplace by someone who doesn't work there but has a personal relationship with an employee (abusive spouse)

Type 2.

Violence directed at employees by customers for whom an organization provides services

Type 1.

Violent Acts by criminals who have no connection with the workplace. I.e. Robbery

Assault

Violent physical or verbal attack, unlawful threat or an attempt to do violence or harm to somebody else

Micronutrients

Vitamins and Minerals

Perceptions

What we observe and experience becomes our reality until proven otherwise

Overconfidence

When one responds to violent incident as an "I can handle it" attitude.

Individual Consideration

Where leaders treat others as individuals with different needs, abilities, and aspirations and not just a part of a group of subordinates

Verb

Word to describe action: Run, walk, bought, wore

Adjective

Words that describe a noun or pronoun. Beautiful, heavy, crabby

WVAT

Work Place Violence Awareness Team. Helps prevent work place violence and assists during and after an event. Team includes: Supervisor Family Support Center Behavioral Science Flight Chaplain Military EO Civilian Personel Office Security Forces OSI

Sources of Conflict

Worldview Communication Personal Behavior factors Interest Structural

Wingman Concept 4.1.6

You can be counted on to support eachother, in all situations, both on and off duty

Reactions to Change

Your ability and willingness to accept change is based entirely on your personality. Individual Reactions: Innovators Early Adapters Early Majority Late Majority Laggards

Relativism

a behavior that temporarily suspends one's own culturally formed opinion

Diversity

a composite of individual characteristics, experiences, and abilitiesconsistent with the AF Core Values and the AF Mission.

Vulnerabilities

a condition where friendly actions provide indicators that may be obtained and accurately evaludated by an adversary in time to provide a basis for effective adversary decision making.

Team

a group organized to work together. Efforts synchronized to function in a way that produces a mutually-desired result

Prejudice

a judgement or opinion contrary to anything without just grounds or sufficient knowledge

Risk

a measure of the potential degree to which critical information and indicators are subject to loss through the adversary exploitation

CNS - Position

a position is "What you want."

Social Biases

a predisposition of temperment or outlook, a personal and sometimes unreasoned judgement. Where one unfairly faovrs a person, culture, group or race to another.

Air Force Doctrine

a statement of officially sanctioned beliefs, war fighting principles, and terminology that describes and guides the proper use of air, space and cyberspace power in military operations. - also shapes the way the AF organizes, trains, equips and sustains its force - Forms the basis from which AF Commanders plan and execute their assigned air and space missions

Interview Techniques

a. Hooking - entice the interviewer into your agenda b. Bridging - smooth way to transition question to your agenda c. Flagging - technique to emphasize your message

Dispositional Flexibility

ability to remain optimistic and at the same time, realistic. See changes as an opportunity, rather than a threat. - Optimism - Support - Self Identification of Tendencies

Cognitive Flexibility

ability to use different thinkiing strategies and mental frameworks. (Plan A, plan B, plan C, etc.) -Scan the environment -Develop an Understanding -Create Strategies

Emotional Flexibility

ability to vary your approach to dealing with your own emotions and those of others - Understand and manage emotions - Connect and address the emotions of others - Emotionally Engaged - Balance emotions and actions

Workplace Bullying

abuse or misuse of power and is considered psychological violence. Not illegal unless unvolves: - harrassment based on race/color, creed, national origine, sex, age (40+), disability, HIV/AIDS, Hep C status.

Racism

action or attitude of a person or institution that subordinates a person or group based on race

Communication

actually means miscommunication in terms of a source of conflict.

Antideficiency Act: Violations

an act that results in exceeding limitations (misuse) of funds authorized and appropriated by congress in support of contract obligations

Threats

an adversary with the capability and intent to undertake any actions detrimental to the success of program activities or operations.

Best Alternative to a Negotiation Agreement (BATNA)

an alternative that a negotiator has and is able to execute independently of the other negotiating party. If agreement cannot be reached, he or she implements the BATNA. Must have both the capability (resources) and the will to execute.

Strategic Communication (globally)

an integrated and synchronized message that is presented consistently to key audiences to achieve strategic, operational, and tactical effects

Prejudices

and adverse or unreasonable opinion about a person or group without all the facts and usually based on deeply held beliefs. - Consider emotional intensity

Alcohol Abuse

any substandar behavior where alcohol is a primary contributing factor

Functional Training

any type of exercise that has a direct relationship to the activities you preform in your daily life. (Beginning point for physical combat preparation)

Sexism

attitudes and beliefs that one sex is superior to another

Morals

attributed to a system of beliefs that help us define right from wrong. (come from a higher authority)

Referent

based largely on leaders personal traits; likeable, charismatic, inspiring.

Sex and Gender

bioligical differences between male and female. Cultural and social classificiation of masculine and feminine. Determines social relations involving power

Family and Kinship

blood descent and marriage. Continuation of society through the generations. Depends on for aid. Transfer of property and social position.

Energy Expenditure

calculated by estimating basal metabolic rate (BMR), also known as metabolism, along with an estimation of physical activity.

Aggravated Assault

causing serious physical injury to another. Using deadly weapon or dangerous instrument.

Macronutrients

chemicals found in large quantities in our food that we need to live and grow. Energy is derived from: Carbs Fats Proteins Water

Suicide Prevention

community based approach to include family, friends, professional and social services, safety net that provides protection and support

Interest

conflict that is caused by perceived competition over resources, win-lose assumptions and usually involve money, physical resources, time, procedural issues or psychological ussues

Language and Communication

crucial to establishing social relationships. Translating experience into language, humans gain knowledge that can be communicated to new members of the group. Used to teach culture

Negotiation Readiness

defines as the capacity of parties to decide it is in their best interest to negotiate an agreement rather than continue conflict

Organizational Structure

defines the level of differentiation in the org, the degree of rules and regs, and where decisions are made. 1. How many supervisors in chain of command 2. Number and types of rules and regs

Military ethics

designed to put principle above self-interest. Personal integrity and moral courage are the kes to viability of this ethic

Functional Training Program aspects

dynamic warm up flexibility stretches cover movements (meat of the workout) Cool-down/yoga

Unity of Command

emphasizes that all efforts should be directed and coordinated toward a common objective under one responsible commander

Cooperation

encourages team concept by making sure eveyrone knows and understands the organization's mission and purpose.

Coordination

ensures all members realize how important they are to the mission. Explain member responsibilities in detail and how their actions affect org success.

Assistance

ensuring workers have what they need to work to their fullest potential

Determine (justify) - IDDP

establish a proper course of action based on lesson principles. (not needed if appropriate/effective)

Joint Task Force (JTF)

established when the mission has a specific limited objective. May be established on a geographical area or functional basis when msn has a specific, limited objective

Stereotype

fixed or distorted generalization about ALL members of a particular group.

Trait Theory

fixed personal characteristics and innate qualities on possesses; influenced by intelligence, self confidence, integrity, etc. Subscribe to "Leaders are born, not made."

Unfavorable Information File (UIF)

folder maintained by the Command Support Staff. Once established, shows up on personnel reports for as long as it exists. Exist for 1 to several years

Joint Force Commander

general term applied to a CCDR, subunified commander or JTF commander who exercise control over a joint force

Low Context Society

groups where people tend to have many connections for a shorter duration. Cultural behaviors may be spelled out. - Rules oriented - knowledge is codified, public, accesible - Sequencing, separation of time, space, activities - inpersonal connections of shorter duration - knowledge is more transferable - Task centered. Decisions and activities centered around what needs to be done.

Suicide Awareness

heightened individual and community awareness of suicide, risk factors

Performing

heightened morale and loyalty to the team and its success. Creativity is high. Productivity is high.

Cooperation

how willing a person is to satisfy the other person's needs

Participative Change Cycle

implemented when new knowledge is made available to the individual or group. Holds that change by the group is significantly increased if the group is allowed to participate. Personal power becomes influental tool. At knowledge level, group accepts the data, develops a positive attitude and then translates the attitude into group action

Unlawful Discrimination

includes discrimination based on color, national origin, race, religion, sex - and, is not otherwise authorized by law.

Sexual Assault

intentional sexual contact characterized by: - Use of Force - Threats - intimidation - abuse of authority - victim does not or cannot consent

Inspirational Motivation

leader behavior involves developing and articulating visions that paint an optimistic and enthusiastic picture of the future that is appealing and inspiring to others. Gives followers a strong sense of purpose

Surprise

leverages the security principle by attacking the enemy at a time, place or manner for which they are not prepared.

Community

make sure every team member feels like an essential and important part of the team and the unit.

Early Majority

makes up one of the largest groups of people. Represent mainstream thinking, follow with calculated willingess, deliberate for some time. Get involved only after something has become a big success

Inclusion

making sure everyone has the opportunity to fully participate in the workplace.

Membership Level of motiviation

meets minimum standards. Complains are always self centered. (system level rewards like, getting paid)

Norming

members "agree to disagree." Redirect energy toward goal. Make considerable progress

The Team NCO

must lead and develop subordinates and exercise effective followership in mission accomplishment. Lead and manage teams while maintaining the highest level of readiness to ensure mission success.

physical courage

observable actions one takes when faced with fear, pain, uncertainty, or danger.

Energy Balance

occurs when energy intake (the sum of energy from foods, fluids and supplements) equals energy expedniture

Collusion

occurs when people cooperate with others, knowingly or unknowingly, to reinforce behaviors that prevent others from fully entering into the workplace culture. "Laughing at a racist joke"

Organizational Stress

occurs when there are changes in mental function or behavior due to military operations other than war

CNS - Interest

one or more underlying reasons for hy you are aspiring to a position. "Who, What, When, Where, Why, How"

Resiliency

one's ability to withstand, recover and grow in the face of stressors and changing demands.

Political and Social Relationships

patterned way of applying power in a society to lawfully regulate behavior. The authority to make decisions that affect public interest.

Predict (justify) - IDDP

predict the likely outcomes of the selected course of actions based on impact to: Individual Organization Mission

Role Demands

pressure placed on a person as a function of a particular role. I.e. SrA Buddy is now SSgt Supervisor. - Role Conflicts - Role Overload - Role Ambiguity

Interpersonal Demands

pressures created by other individuals. (difficult people or lack of social support and poor interpersonal communication)

Change Management

proactively coordinated and structured period of transition from situation A to situation B using a systematic approach that addresses planning for the change, implementing, monitoring, and controlling the change effort, and effecting the change by minimizing resistance through the involvement of key players and stakeholders, resulting in lasting change within the organization

Stress

reaction of our bodies to an external deman by our continually changing environment. -Physical and Emotional - Positive and Negative

Respect

recognizing each persons unique value, contributions, and potential to the organization

High Context Society

refers to groups where people have close connections over time. - less written/formal information - internalized understanding of what is communicated - long term relationships - strong bounderies (who is an "outsider") - Knowledge or situational, relational - Decisions/activities focus around face to face relationships (centered around person of authority) - Difficult for outsider to enter

Assertiveness

refers to how strongly a person seeks to satisfy his or her own needs

Self-Discipline

reflects our personal commitment and sense of duty. Willing and instinctive sense of responsibility

Task Demands

related to a person's job. - autonomy, task variety, degree of automation - working conditions -physical work layout - speed perceived as excess

Suicide Risk Factor

relationship difficulties, substance abuse, legal, financial, medical, mental, occupational problems along with depression, social isolation and previous SI threats or gestures

Organizational Leadership

represents the managerial style of the orgs senior execs. -tension -fear -anxiety

Change Agents

responsible for implementing the change. Plan for the change, impelement, monitor and control

Department of the Army

responsible for preparation of land forces

Carbohydrates (Macro)

short term, high intensity energy source. Starchy foods. Converted to Glucose. Primary source of fuel for anaerobic metabolism. 50% of calories should come for this.

Innovators

small percentage of population. immediately embrace new ideas. Big Picture thinkers, take risks, educated

Leadership Role 4.1.13

stay involved with subordinates daily. Guide and instruct themto ensire they are prepared to accept increased levels of authority and responsibility.

USTRANSCOM

tasked with the coordination of people and transportation assets to allow the US to project and sustain forces, wherever, whenever

Critical Incident Stress Management (CISM)

teams on base that help individuals recover from or remain functioning after negative incident. Promote use of effective coping skills. Peer counseling, education, group meetings, command consultation, on scene supportive services

Culture Shock

term to describe anxiety, physical and emotional discomfort that can occur when a person moves to an unfamiliar environment

Human Relations Climate

the Prevailing perceptions of individuals concerning the working relationships in their working, living and social environment

Cross Cultural Competence (3C)

the ability to comprehend quickly and then act appropriately to attain desired results in culterally diverse environments. (Basic concept is how to INFLUENCE your environment)

Diversity Awareness

the ability to recognize and respond to the needs of various groups within an organization to improve working relationships, productivity, customer satisfaction, and unit and mission effectiveness.

CNS - Aspiration Point

the best each party hopes to get out of a negotiation agreement

Resource Stewardship

the careful and responsible management of resources unders one's control. Requires effecient/effective use of: - Assigned Personnel - Material - Financial - information and Technology - Energy - Warfare Resources

AF Definition of Culture

the creation, maintenance, and transformation across generations of semi-shared patterns of meaning, sense-making, affiliation, action and organization by group.

Intellectual Stimulation

the degree a leader values their subordinates rationality and intellect, seeking different perspectives and considering opposing view points

Moral courage

the power and determination to follow what one believes to be right, regardless of cost to oneself

Learning Defined

the process that changes the way people think, feel, or behave.

Mission

the task, together with the purpose, that clearly indicates the action to be taken and the reason therefore...a duty assigned to an individual unit; a task.

Substance Abuse

the use of any illicit drug, misuse of prescribed medication, abuse of alcohol. Pattern of misuse of any substance for non medical purposes that produces a known health risk/danger to self or others

Cultural Diversity

the variety of human societies or cultures in a specific region, or in the world as a whole. Driving force of development

Change Targets

those key players and stakeholders who actually undergo the change--the ones most affected by the new policy

Recognize and Reward 4.1.10

those whose military conduct and duty performance clearly exceed established standards. Hold accountable those who do not.

Negotiation Ripeness

timeing is critical to success of negotiations.

Reasons for listening

to recognize key messages, decipher when speaker is saying one thing but meaning another, and explain to someone else what the speaker said by putting in own words.

Offensive

to seize, retain, and exploit the initiative; and to do it as soon as possible. Action, rather than reaction. Dictates time, place, purpose, scope, intensity and pace of ops.

Functional Training Goal

train to prevent injuries in healthy individuals.

Discrimination

treatment or consideration of, making a distinction in favor or against, a person or thing based on the group, class, category to which that person belongs

CoC - Operational Branch

used to employ forces and runs from the president, through the SecDef, to the Combatant Commanders (CCDRs). Communication between the SecDec and CCDRs is usually run through the CJCS

CoC - Administrative Branch

used to recruit, organize, train, and equip forces and runs from the President through the SecDef to the Secretaries of the Military Departments who exercise admin control through the commanders of the Service Component commands assigned to CCDRs

Affirmative Action

voluntary or mandated programs developed for the purpose of overcoming imbalances in the workforce and affect designated groups.

Affirmative Action

voluntary or mandated programs devloped for the purpose of overcoming imbalances in the workforce and affect designated groups.

Anaerobic Metabolism

way nutrients are metabolized and used for energy that does not requier O2. Releases less energy but very quickly. High intensity, short bouts of activity

Economics and Resources

ways in which goods and services are produced, distributed, and consumed in a society. Influenced by culture, traditions, techonologies and environment

Identify (justify) - IDDP

what is the issue or problem

Ethics

what we inderstand to be good behavior and how we judge those behaviors. Defined societally, not individually

Aerobic Metabolism

works by breaking down nutrients for energy in a process that requires O2. Releases more energy than anaerobic but takes longer to get released. Supplies most energy during endurance activities