NCOA - ALL - Summitive Prep
Air Force Mission
"Fly, fight and win...in air, space and cyberspace"
Management by Exception- Passive (MBE-P)
"If it isn't broken, Don't fix it" leadership approach. Behavior where leaders hold followers accountable when standards are not met, or things go wrong. Two types: Social Loafing: Group members put less effort if in a group/ can hide inactivity within the group. Free-Riding: Group members pick up the lazy leaders slack. Leader unfairly reaps rewards
Team Performance Assessment
"TEAM Concept": Talents (skills and abilities) Expertise (knowledge and experience) Assessments (customer surveys, inspections, perf evals) Means (Resources to include: facilities, equip, financial, time, information)
Air Force Reserve Command (AFRC)
- 20% of AF capability with only 4% of AF budget - Fixed Wing Aerial spray missions - Hurricane hunter missions - Individual Augmentee (IMA) program
Basic Doctrine
- AFDD1 or "DD1" is the Airman's basic doctrine. - Foundation of all other doctrines and sets the tone and vision for future doctrine development
USNORTHCOM
- AOR: Air, land and sea approaches and encompasses the CONUS, Alaska, Canada, Mexico and water to 500 nautical miles. - conducts homeland defense, civil support, security cooperation - NORAD
USSOUTHCOM
- AOR: Central and South America, Caribbean, Cuba - responsible for ensuring defense of the Panama Canal
USEUCOM
- AOR: Covers 1/5 of the planet including all of Europe, Asia, parts of Middle East and the Arctic and Atlantic Oceans - NATO relations - Conducts military opersiona, international military partnering and interagency partnering to enhance transatlantic security
USCENTCOM
- AOR: MIddle East, Egypt, Central Asia - Promotes cooperation among nations, responds to crisis, deters or defeats state and nonstate agression and supports development
USPACOM
- AOR: encompasses about half earths surface from waters off west cost of the US to the west boarder of India and from Antactica to the North Pole - protects and defends US. enhances stability in the Asia Pacific region. Based on Partnership, Presence and Military Readiness
Air Mobility Command (AMC)
- Airlift and Aerial Refueling - Aerovac - Global Reach Laydown (GRL) - bare base items
Dispositional Development
- Be Genuine - Accept change as positive - Adapt your plans - Cast a wide net - Rehearse - Immerse yourself in the new environment - Be a mentor or coach - Pat attention to life beyond work - Seek feedback
Cognitive Development
- Be curious - Accept the Difference - Observe - Have a plan - Be resilient - Continuous Education
Techniques to assist the Group transition
- Burn the Bridges - Evidence Stream (show outcomes and successes of the change) - Institutionalize - build into SOPs, OIs, and performance reviews - New Challenge (future based motivator) - Rationalizing (give them the reason) - Socializing (give prominent social leaders ownership)
Common Triggers
- Change (policy, procedures or conditions) - Frustration over unmet need/want - perceived rejection or loss of love - perceived loss of advancement - perception that supervisor is unjust - Discrimination - Alcohol, drugs, sleep deprivation - Humiliation, rage - Discharge for poor performance
Social Media Guidelines
- Classified info - Stay in your lane - Don't lie - Replace error with fact - Use Disclaimers, "In my opinion." - Admit Mistakes
3C - Cross Culteral Skills
- Communicate (to avoid misunderstandings) - Relate (with people from that culture to work together) - Negotiate (to overcome differences)
Monitor the Plan
- Consistently check progress - Ensure plan helps Amn fill current/future job roles and responsibilities
Supervisors Responsibilities
- Create work atmosphere free from fear of retaliation - Encourage discussion - Know the various channels for filing complaints - Know unlawful discriminiation is not tolerated - Implement preventive measures - Take action to address allegations
Destructive Conflict
- Creates barriers to cooperation, communication and impacts moral by diverting attention from important tasks and issues.
Aftermath of Critical Incident
- Demonstrate concern for well being - ensure basic needs are met (food, water, etc) - Let people talk - Minimize exposure to stressors - attentitive to needs of family -Provide factual info (prevent rumors) - Eval environment for additional threats - Foster unit cohesion
Risk Factors or Combat/Operational Stress
- Deployments greater than 6 months - Repeats deployments without sufficient R&R - Less than 6-8 hours sleep daily average - Witnessing a death close up - Being responsible for the death/inj of a friendly - Being physically injured - Handling remains - History of previous stress injuries - Previous MH problems - Lack of mutual trust with unit members - Being impacted by stressors on homefront - Young and inexperienced
FRLD Components of Leadership
- Develop relationships - Take advantage of opportunities - Efficient use of Resources - Situation eval and Follower Performance Eval - Rewarding appropriately - Identify areas in yourself/followers for improvement
Counseling Approaches
- Directive or Supervisor Centered (you do most of talking) - NonDirective or Subordinate Centered (guide subordinate to info for own choices, goals, issues - Combined (most common. Share responsibility for sessions success)
Advanced Warning signs
- Expresses intention of harming self or others - Odd Behavior - Decreased or impaired emotional status - thoughts of suicide - Suicide plan - access to method of planned suicide - stating they intend to complete the plan
FEP Requirements
- Gov't purchase card items - equipment purchases - personnel training and development - temporary duty expenses
Combat Stress Reactions
- Hyperactivity - Trembling/cowering - Loss of feeling in limbs - loss of mobility - Spaced out appearance - angry outbursts - Reckless behavior - poor hygeine - memory loss - fear of sleep - hallucinations - Misconduct - Significant mood changes - Withdrawal - Depression - Apathy - Confusion - panicky behavior
Transformational Leadership cont...
- Individual Consideration (caring) - Intellectual Stimulation (Thinking) - Inspirational Motivation (Charming) - Idealized Influence (Influencing)
Effective Listening Habits
- No defensiveness - Pay attention to what is being said - eye contact - listening to whole message, includes non-verbal presentation and delivery techniques - Tune our distractions - Evaluate the message and not the speaker
Air Force Global Strike (AFGSC)
- Nuclear Deterrence and global strike ops. - Responsible for AF 3 ICBM Wgs, 2 B-52 Stratofortress Wgs and the only B-52 Spirit Wg
Developing Future Resource Stewards
- Nurtures - creates an organizational culture that fosters and promotes a resource-conscious attitude. - Champions - resource stewardship by advocating for the resources you need - Ownership - of the orgs resource managment program
Common Counseling Mistakes
- Operating on personal likes/dislikes - Using sterotypes - Making rash judgements - Using inflexible approach - No follow up
Counseling Guidelines (OELIP)
- Outline (keep on track) - Environment (private, no distractions) - Length of Sessions (no more than 50-60 min) - Inform Counselee of session (give 2-3 days notice) - Plan of Action (specific behaviors, obtainable goals, follow up) FOLLOW UP
Air Force Space Command (AFSPC)
- Oversees AF Network ops to provide cyberspace capabilities - Manages global network of satellites - Space system development and acquisition Warfighter Support --positions, navigation, timing, communications, missile warning, weather and intell
Counseling Categories
- Personal Situation (event-oriented and reactive) - Perfomance/Professional Growth (pro-active, planning for goal)
Cultural Values
- Power (status or prestige) - Achievement (success through competence) - Self-Direction (indepent thought, action, choice) - Universalism (appreciation/tolerance and protection for the welfare of people and nature) - Tradition (respect, acceptance for person's culture and religion) - Conformity - restrain of actions, inclinations and impulses likely to upset or harm others) - Security (safety, harmony, stability of society, relationships and self)
Wings
- Primary units of the working Air Force. - Responsible for maintaining an AF Base or specific msn - Wing Type: --Operational, Air Base, Specialized mission - May have several squadrons in more than one dependent group: --Ops Group --Maintenance Group --Support Group --Support Group --Medical Group
Secretary of Defense
- Principle assistanct to the President in all matters relating to the DoD. - Currenlty Leon Panetta. All functions in the DoD and its component agencies are performed under the authority, direction, and control of the SecDef. - He is responsible to the President for creating, supporting and employing military capabilities
Substance Abuse Education
- Received upon arrival to first duty station - Grades of E5 to E9 class on ID, prevention, threats, etc.
Air Force Special Operations Command (AFSOC)
- Shaping and stability ops - Battlefield Air Ops - Information ops - Intelligence, Surveillance and Recon - Specialized Air and Space mobility - Precision Engagement and agile combat support
Structural
- Size - of org. the more people, the more conflict - Participation - people interactions. - Line-Staff distinctions - positions and roles of our personnel - Rewards - getting rewards at expense of others - Resource Interdependence - when one party feels another party is getting more or a share pot.
Emotional Development
- Support systems - Give Feedback - Decisiveness - Avoid Bulldozing change - Motivation - Triage - Listen - Collaborate - Change your Approach - Face Reality
Three types of rewards integral to Contemporary Motivation
- System - get paid, annual leave, etc. - Supervisory - those who go beyond the standard (promotions, greater roles, praise, etc.) - Personal - Satisfaction of a job well done
Organizational Factors of Stress
- Task demands - Role demands - Interpersonal demands - Organizational structure - Organizational Leadership
USJFCOM
- Trains and provides forces from all Services to commanders around the world to work as joint team, deploys at moments notice. - develops blue print for how military forces will conduct future ops, tests the blueprint and develops solutions. - Will be dismantled at end of 2011
Functionally Organized Combatant Commands
- US Joint Forces Command (USJFCOM) - US Special Operations Command (USSOCOM) - US Transportation Command (USTRANSCOM) - US Strategic Command (USSTRATCOM)
Geographically Organized Combatant Commands
- USAFRICOM - USCENTCOM - USEUCOM - USNORTHCOM - USPACOM - USSOUTHCOM
Facts about Sexual Harrassment
- Victim does not need to be the person harrassed - Harasser's conduct must be unwelcome - May be either male or female - Harasser can be victim's supervisor, agent of employer, another work center supervisor, coworker, non-employee
Dehumanized Climate
- Withholding information - Micro-managing - Promoting competitive behavior between ind in group
Impact of Effective Managerial Interpersonal Skills
- Working relationships (value the viewpoint) - Work Center Climate (dehuminized, over-humanized and situational climate)
Reactions to Stress
- anxiety - irritability - decreased attention to detail - unclear thinking - apetite changes - Emotional display over dead or wounded - Isolation - diminished confidence - sleep troubles
Operational Doctrine
- contained in the AFDD2 series. Describes a more detailed organization of forces and applies the principles of basic doctrine of military operations. - guides the proper organization and employment of forces in the context of dinstinct objectives, force capabilities, broad functional areas, and operational environments - we use this to achive the focus for developing missions and tasks that will be exectuted through tactical doctrine
Geographic Combatant Commands- responsibilities
- deter attacks against US, its territories, possessions and bases, and employ appropriate force should deterrence fail - Carry out assigned msns and tasks and plan for and execute military ops as directed
Set up the DDP
- feedback with diagnosis of capabilities and developmental needs - identify and secure resources to for improvement - Set Milestone goals
Airman's role in Strategic Communication
- know Wings priorities to effectively explain what they do to support them
USAFRICOM
-AOR: 53 African Countries, Cape Verde, Equatorial Guinea and Sao Tome/Principe along with Indian Ocean islands. - Assist African nations build their security capacity for their own defense
Use of Public Affairs in Communication
-Authorized/Unauthorized? -Research potential questions -prepare for interview -arrange the interview -act as liaison with the news -after action reviews
Ethical Traps
-Ethical Relativism (personal beliefs rather than military rules) -Loyalty Syndrome - Worry over Image - Drive for Success
Interview Formats
-Face to Face -Remote -Press Conference -On-scene -Ambush
Progressive Professional (P2)
-Least professional - It's just a job (Left side) -Most Professional - AF is my calling. (Right Side) -Goal of P2 is for leaders to consider where they are in their professionalism and commitment and strive toward the right side.
Low Nutrient Intake
-Loss of muscle mass -Fatigue -Endocrine disruption (menstrual disruption, muscle loss, abd fat, loss of bone density) -Suppressed Immune system -Prolonged recovery process
Tactical Doctrine
-describes the proper employment of specific AF assets, individually or in concert with other assets, to accomplish detailed objectives. - Considers objectives, conditions and how AF assets are employed - codified as tactics, techniques and procedures (TTPs) in AFTTP3 series manual
0-0-1-3 Goal
0- Zero underage drinkers 0- Zero DUIs 1- no more than 1 drink per hour 3- Maximum of 3 drinks per evening
General NCO Responsibilities 4.1.1
1. Accept and Execute all duties, instructions, responsibilities, and lawful orders in a timely and efficient manner. 2. Lead and Develop Subordinates 3. Issue lawful orders appropriate for assigned task
Air Force Capabilities
1. Air 2. Space 3. Cyberspace
Adapting Interpersonal Skills to Managerial Situations
1. Assertiveness (not aggressive) 2. Conversational Contraint Theory (Clarity, hurting feelings, nonimposition, avoiding negative eval and effectiveness
12 Targets to Enhance Resilience and Operational Performance
1. Be a wingman 2. "Comm" Check 3. Lead from the front 4. Mental Rehearsal 5. Nutrition 6. Physical Fitness 7. Problem-Solving 8. Purpose=Y(Why) 9. Recharge 10. Situational Awareness 11. Strategic Thinking 12. Tactical Breathing
Unrestricted Reporting
1. Chain of command involved 2. Lawful investigation 3. Forensics
Five Conflict Management Styles
1. Competing (or forcing by overwhelming opponent with authority, threats or use of power) 2. Collaborating (satisy concerns of both sides by discussion) 3. Compromising (Intermediate amounts of assertiveness and cooperation) 4. Avoiding (low assertiveness, low cooperation) 5. Accomodating (low assertiveness, high cooperation)
Restricted Reporting
1. Confidential reporting or assault 2. Applies to AD and dependents 18 and older 3. Lawful investigation will not be triggered 4. Chain of Command is not involved (Encourage medical exam for forensics)
To Increase chances of changing policy
1. Control your emotions 2. Offer solutions 3. Recognize the importace of timing 4. Use the Chain of Command
Interview Preperation
1. Define your communication objective 2. Know the issues 3. Build your message 4. Anticipate tough questions 5. Understand the Interview format 6. Prepare your answers and responses
Nature of Interpersonal Communication
1. Depth (complexity) 2. Scope (one on one to multiple) 3. Suitability (confidentiality, formality, familiarity, appearance, civility, abruptness, values)
Applying the PDP
1. Determine the infraction's distance from the line of acceptability's vertical line 2. Draw a horizontal line toward the discipline tool appropriate for addressing the infraction
The learning process
1. Do all prescribed pre-class activities 2. Listen and participate 3. Take notes 4. Study and Practice 5. Testing (formative exercises) 6. Additional Study after formative exercise 7. Test Taking (Summative Evaluation) 8. Lifelong Learning
Supervisor Actions towards alcohol/substance abuse
1. Documentation 2. Counseling - encourageself idenfication 3. After an incident (DUI, ETOH on duty, etc),immediate referral, documentation and action are required. 4. Notify CC and 1st Sgt immediately 5. Involve medical
Progressive Discipline Plan (PDP
1. Establish Standards (line of acceptability) 2. Monitor: hold accountable 3. Apply the PDP: based on severity of infraction and supervisors judgement a. verbal counseling b. written counseling c. verbal admonishment d. written admonishment e. verbal reprimand f. written reprimand g. Art. 15 h. Courts-Martial
Organizational Life Stages
1. Established (stressful) 2. Grow 3. Mature 4. Decline (stressful)
12 Domains of Culture
1. Family and Kinship 2. Religion and Spirituality 3. Sex and Gender 4. Political and Social Relations 5. Economics and Resources 6. Time and Space 7. Language and Communication 8. Technology and Material 9. History and Myth 10. Sustenance and Health 11. Aesthetics and Recreation 12. Learning and Knowledge
Complaint of Unlawful Discrimination
1. Formal - in writing on AF Form 1587-1 to the designated authority 2. Informal - written (AF Form 1587-1) or orally, not made to the designated authority
What are the AFSO21 five Desired Effects?
1. Increase productivity of our people. 2. Increase critical equipment availability rates. 3. Improve response time and agility. 4. Sustain safe and reliable operations. 5. Improve energy efficiency.
Factors Influencing Interpersonal Communication
1. Knowing yourself 2. Knowing others 3. The Message 4. The Situation 5. The Setting
Levels of Change
1. Knowledge (easiest) 2. Attitude (emotionally charged) 3. Individual Behavior (comprises putting knowledge & Attitude into action) 4. Group Behavior (We have always done it this way)
3C - Interrelation Components
1. Knowledge (understanding of basic concepts) 2. Motivation (positive attitude) 3. Learning Approaches (Application)
AF Approach to Taking Care of Airman
1. Leadership involvement 2. PME 3. Mental Health Services 4. Community preventive services, E&T 5. Investigative Interview Policy 6. Trauma Stress Repsonse 7. IDS and CAIB 8. Limited privilege suicide prevention prgm 9. IDS assessment tool 10. Suicide event surveillance system
Elements of Airmanship
1. Oath of Enlistment 2. USAF Core Values 3. Resilience 4. Warrior Ethos 5. Profession of Arms
AF Manpower Competencies
1. Organization Structure 2. Program Allocation and Control 3. Requirements Determination 4. Performance Management
Technical Sergeants specific 4.2.2
1. Organizations technical experts 2. all duties of SSgt Operate at Tactical expertise level of leadership
Proactive Steps to Prevent Workplace Violence
1. Physical Security Measures 2. Pre-assignment Screening 3. Training a. establish clear policies b. Give members a voice c. Stress Management d. Marital/Relationship counseling e. Identify alcohol/drug abuse f. Diversity training and conflict resolution g. Reduce risk in disciplinary action 4. Evaluation
Consequences of Stress
1. Physiological (physical) problem 2. Psychological (state of emotion) 3. Behavioral (actions)
Seven Rights of the Accused
1. Presumption of Innocence 2. Protection from compulsory self-incrimmination 3. Pretrial Investigation 4. Representation by counsel 5. Fair and impartial trial 6. Right of Appeal 7. Protection from double jeopardy
Dimensions of Diversity
1. Primary - characteristics that are relevant and can't change (gender, age, race, sexual orientation, Mental/physical abilities, Ethnic/Culture.) 2. Secondary - characteristics that CAN change (work ethic, income, marital status, experience, religion, personality, Education, language, strengths, temperments)
LOCs/LOA/LOR must contain:
1. Privacy Act Statement 2. What member did or failed to do 3. Where and when infraction occured 4. Expected future behavior 5. Consequences of future infractions 6. Place for counselee to acknowledge receipt and understanding of 3-duty days to respond 7. Written statement whether the counseling responded or not
PTSD Signs and Symptoms
1. Reliving the event 2. Avoiding Situations that remind you of the event 3. Feeling numb or detached 4. Feeling keyed up (hyperarousal)
Supervisor actions following threat allegation
1. Security Forces/OSI 2. Relocate the workstation of threatened employees 3. Alter their work schedule 4. Provide photographs of stalkers or alleged perps 5. Encourage law enforcement to give restraining orders 6. Security cameras near entrances 7. Place silent alarms at work stations
Stress Management Strategies, Organizational
1. Selection and Placement 2. Goal Setting 3. Job Redesign 4. Organizational Communication 5. Wellness Programs
Five Essential areas for Leadership Development
1. Self Awareness (four lenses) 2. Values and Principles 3. Motivations 4. Support Team 5. Integrated Life (balance; home/work, etc)
Five Essential Qualities of Followership
1. Self Management 2. Committed 3. Competent 4. Integrity 5. Initiative
Four Leadership Behaviors
1. Setting goals for and With Followers 2. Suggest Pathways to Meet Performance Expectations 3. Actively Monitor Followers Progress and Provide Supportive Feedback 4. Provide Rewards when Goals are Attained
Toner's six test for Ethical decisions
1. Shame? 2. Community reaction? 3. Legal? 4. Situation (justifiable due to circumstance?) 5. Consequences?
Methods for dealing with difficult people
1. Situation awareness (distract angry person, escort away to quieter place) 2. Have coworker or supervisor sit in on meetings with persons that may become violent 3. If person becomes abusive or threatens, walk away while still talking - 911 4. If person is under influence, contact SF immediately 5. Listen patiently
Supervisors Responsitility - Post Assault
1. Take care of immediate needs first: - Safety and wellbeing 2. Contact SARC 3. Notify Security Forces Supervisors do not have option to not report. If you are in Chain of Command, you must report
Stress Management Strategies, Individual
1. Time Management (prioritize) 2. Physical Exercise 3. Relaxation Training 4. Social Support
Staff Sergeants specific 4.2.1
1. highly skilled technicians with supervisory and training responsibilities 2. Strive to further develop as techs, sups and leaders through PME. 3. Responsible for subordinate development and accomplishment of assigned tasks 3. utilize resources under their control to uensure mission is effectively and efficiently accomplished Operate at tactical expertise level of leadership
Three purposes of Feedback
1. provide expectations and advice on how well expectations are being met and how to meet them. 2. provider reliable, long term cumulative record of performance and potential based on that performance. 3. Provide sound information to identify the best qualified personnel. (Boards, WAPS, etc).
Observable Behaviors of potentially violent person
1. standing history of complaints 2. Feelings of victimization related to a failure to accurately perceive their role in poor relationships or adverse admin actions 3. Increasing angry or sullen moods 4. Individual who has threatened that some violent act could happen
Deliberate Development Plan
1. strengths 2. areas of improvement 3. current and future roles 4. Responsibilities
Knowledge base of the NCO 4.1.5
1.Air Force Core Values 2. Airmans Creed 3. Air Force Symbol 4. Issues affecting Air Force in Media 5. 6.Groupt dynamics affecting Readiness and safety 7. Air Force Zero Tolerance policy 8. Know the Sexual Assault Coordinators rold and requirements.
Pre-workout meal
3-4 hours prior to work out. Consist of: Sufficient Fluid low in fat and fiber high in carbs moderate in protein
Mission Readiness 4.1.4
4.1.4.1 Be technically ready to accomplish the mission. Skill level commensurate with rank and proficiency in CFETP. 4.1.4.2 Be physically ready to accomplish the mission. Incorporate fitness training into teams' schedule.
Combatant Commands
A Command with a broad continuing mission under a single commander and composed of significant assigned components of two or more Military Departments.
What is Kepner-Tregoe Problem Solving and Decision Making Process?
A process is actually four distinct processes, each designed to address a specific type of situation.
Subject
A sentence element that consists of one or more nouns or pronouns plus any modifying words
Independent Clause
A simple sentence that can stand alone as a complete thought. Must have verb and subject. "Johny ate the apples."
Subect-Verb agreement
A singular noun must accompany a singular verb and a plural noun must accompany a plural verb
Unit Discipline
A state of order and obedience. demands habitual but reasoned obedience that preserves initiative and functions even in the absence of the commanders. Not about me but about we
Discipline
A state of training resulting in orderly conduct. Not meant to be negative but to train or guide an individual toward improving performance or behavior
What is Strategic Vision?
A view into the future that describes how an organization will strategically perform or conduct business.
Adverb
A word that qualifies or modifies another adverb, verb or adjective. E.g., The girls was walking quickly. Walking is the verb and quickly is the adverb
Fostering Collaborative Relationships, sub competencies
A. Builds Teams and Coalitions B. Negotiating
Leading People, sub competencies
A. Develops and inspires others B. Takes care of people C. Diversity
Leading People, sub-competencies
A. Develops and inspires others B. Takes care of people C. Diversity
Enterprise Perspective, sub competencies
A. Enterprise Structure and Relationships B. Government Organization and Processes C. Global, Regional and Cultural Awareness D. Strategic Communication
Embodies Airman Culture, sub competencies
A. Ethical Leadership B. Followership C. Warrior Ethos D. Develops Self
Embodies Airman Culture, sub competencies
A. Ethical Leadership... B. Followership... C. Warrior Ethos... D. Develops Self...
Lesson Principle Statements (AKA, Comprehend the relationship between...)
A. NCO Effectiveness B. Mission Accomplishment C. Unit Effectiveness D. Subordinate Performance/Conduct E. Team Effectiveness/Performance
Employing Military Capabilities, sub competencies
A. Organizational and Strategic Art B. Unit, Air Force Joint and Coalition Capabilities C. Non-Adversarial Crisis Response
Managing Organizations and Resources, sub competencies
A. Resource Stewardship B. Change Management C. Continuous Improvement
Communicating, sub competencies
A. Speaking and Writing B. Active Listening
Air
A. Strategic Attack (concept that it is possible to directly affect adversarys sources of strength without engaging in forces) B. Counterair (Offensive and Defensive) C. Counterland
Strategic Thinking, sub competencies
A. Vision B. Decision Making C. Adaptability
Financial Execution Plan (FEP or Fin Plan)
AF product used to balance available funding while delivering goods and services to customers within the O&M apporpriation. At lowest practical level, it is used by all levels of the org to ID and prioritize key requirements to current year spending and developing next years budget.
The Five Common Pitfalls/Dysfunctions of a Team
Absence of Trust Fear of Conflict Lack of Commitment Avoidance of Accountability Inattention to Results
Diversity Supportive Organizations
Act Proactively not reactively Leadership driven Encourage Ownership of Initiatives Think Inclusively Mainstream Diversity
Post Workout meal
Adequate fluids/electrolytes 1:3 ratio protein to carbs small amount of fat 250-50 calories consumer within first 30 min and every 2 hours for 4-6 hours after that to replace sugars.
Adjourning and Transforming
Adjourning occurs as teams disassemble and members separate from the team. Planned as a result of team member accomplishing their goal or external factors shut it down. Transforming continues to exist and jump to next goal.
Measuring Team Success
After action reports, Hot washes, Lessons learned.
Military Departments
Air Force Army Navy
IDEA Program
Air Force Innovative Development Through Employee Awareness. Incentive program that promotes process improvement and /or resource savings through ideas submitted by military and civilian employees. Rewarded by: Monetary awards Command Recognition Secretary of Defense Productivity Awards Program, etc Submit IDEA to AFMA-AF IDEA program website
Team Dynamics
An ongoing process involving interaction of individuals within a team to move towards or away from achieving the desired objective.
Work Place Violence
Any acts of violence against persons or property. - Threats - Intimidation - Harrassment - Inappropriate, disruptive behavior Causes fear
Adapting
Approach method used to move the org in the right direction based on the diagnosis. - Relationship Based - Task Oriented
Admonishments and Reprimands
Appropriate when verbal or written counseling has failed or when misconduct is too serious for mere counseling. 1. LOA - generally used to give cautionary advise. 2. LOR - counseling and admonishment failed
Budget: Third Quarter
Apr: units compile unfunded requests for secong Wg BER. May: The RA finalizes the units BER inputs - Wg has second BER Jun: Units should have spent 75% of budget
Distributive Negotiating
Assumes resources are limited and must devide up a fixed set or resources. AKA, "Value Claiming." - Single issue negotiations - Parties see other side as the enemy. Deception may occur resulting in distrust - Negotiated through accomodate, compete, compromise - Harball tactics
COCOM
Authority of Operational Control by CCDRs. CCDRs have full authority to organize and employ command and forces as CC considers nevessary to accomplish assigned missions.
Funded Requirement
Authorized and funded position needed to accomplish the assigned workload. In categories of: Officer, Enlisted, Civilian)
Unfunded Requirement
Authorized but unfunded positions needed to accomplish the assigned workload
Simplicity
Avoiding unnecessary complexity in organizing, preparing, planning and conducting military operations
Intangible Benefits
Award will be $200. Only one award for intangible benefits is authorized.
Tangible Savings
Award will be 15% of validated savings; total awards be no less that $200 and no more than $10,000.
Position Power
Based on different aspects of authority and responsibility within the org: Coercive Connection Reward Legitimate
Information
Based on leaders access to data that is important to others
Mental Readiness 4.1.4.3
Be mentally ready to accomplish the mission. Monitor and address: Quality of life, finances, sexual harrassment, discrimination, stress, marital problems, substance abuse. Be Alert for: Substance Abuse, Depression, PTSD
P.E.P. Cycle
Begins with the call for ideas to reach a specific goal. (Creators). Then advance to elation through encouragement (Advancer). Then to brainstorming (Refiners)
Dehydration
Being more than 2% body weight after training. Will cause decreased performance, serious injuries and even death. (Consume 2-3 mL/lb of body weight)
Career Counseling 4.1.14
Benefits, entitlements and opportunities during an AF career. Review and Provide the AF Benefits Fact Sheet
What is step 2 of the eight step problem solving process?
Break down the problem/Identify performance gaps - thoroughly evaluate a problem and judge the impact of selected and alternative solutions.
What is System 2: Reflective Thinking?
Broad and informed problem-solving and deliberate decision making.
BER
Budget Execution Review. Process for financial execution plans and hitting budget targets
Functional Component Commands
CCDRs and Subunified CDRs and JFCs have authority to establish functional component commands to control military ops
Subordinate Unified Commands
CCDRs may establish subunified commands to conduct ops on a continuing basis
Command Referrals
CCs must refer all member for an assessment of substance could be a contributing factor. CCs must coordinate with the SJA within 24 hours of misconduct and ensure BATs are accomplished ASAP
Substance Related Incident
CCs will direct drug testing within 24 hours
DM1 - Prevention
COMMUNICATION. Prevent behaviors that are detrimental to the personnel or productivity of a work center. Is about: 1. Setting standards a. communicating standards b. leading by example 2. Establishing rapport 3. Establishing a climate of accountability
Flexer
Can focus on everything and can adapt their style to fit the needs of the team. Monitor contributions of all team members and able to step in to fill the gap. Without: gaps in the team.
Functional Combatant Commands
Can support or be supported by GCCs or may conduct missions independently
Economy of Force
Careful employment and distribution of forces. Purpose is to allocate minimum essential resources to secondary efforts and ensure overwhelming combat power is available, maximum effort should be devoted to primary objectives while not using excessive force
National Security Council (NSC)
Chaired by the President to coordinate foreign policy and defense policy, and to reconcile diplomatic and military commitments and requirements
Change Managment Roles
Change Sponsors Change Agents Change Targets
Directive Change Cycle
Change imposed by an external force, i.e. Commander. Position power used to change group behavior, then individual behavior, which causes an increase in knowledge, and ultimately a change in attitude.
USSTRATCOM
Charged with space operations, information ops, missile defense, global command and control, intelligence, surveillance, and reconnaissance, global strike and strategic deterrence (NUCLEAR WEAPONS)
What is step 1 of the eight step problem solving process?
Clarify & Validate the Problem - observe first hand what is taking place.
Unified Command Plan
Classified document that sets forth basic guidance to all CCDRs, establishes their missions, responsibilities, force structure, and geographic area of responsibilities
Three Elements of Adaptability
Cognitive Flexibility Emotional Flexbility Dispositional Flexibility
National Security
Collective term encompassing both national defense and foreign relations of the United States. Put into an Act in 1947
Janssen's Four Stages of Change
Comfort, Denial, Confusion, Renewal
The Five C's of Team
Community Cooperation Coordination Communication Coaching
Fats (Macro)
Concentrated source of energy (long term, low intensity). Preferred for aerobic activity. Structural components of every cell in the body. Should come from vegetable sources with olive oil and canola oil. Minimize animal sources. 30% of your calories should come from this.
Style Theory
Concentrates on two types of leadership; task oriented or relationship oriented. Leaders who lack either one will be ineffective
Air Force Material Command (AFMC)
Conducts research, development, and test and evaluation, and providers acquisition management services and logistics support
What is step 7 of the eight step problem solving process?
Confirm Results & Process - acknowledgements to confirm results and processes.
Worldview
Conformity Achievement Tradition Power Universalism Self-direction Security
Mass
Consentration of military power at a time and place that is most adventagious. Speed, range, flexibility, or air and space forces.
Service Component Commands
Consists of a Service Component CDR and the Service forces that has been assigned to a CCDR
Joint Chiefs of Staff (JCS)
Consists of the: - Chairman of the JCS (CJCS) - Vice Chairman of the JCS (VCJCS) - Chief of Staff, Army - Chief of Staff, Air Force (Gen Mark Welsh) - Chief of Staff, Navy - Commandant of the Marine Corps
Professional Development 4.1.8
Continue professional development through on and off duty educaiton. Join professional organizations and participate in org and community events by volunteering
Values
Core beliefs that we hold regarding what is right and fair. What people beleive to be of worth and importance to their life
Integrity components
Courage Honesty Responsibility Accountability Justice Openness Self-Respect Humility Honor
Integrity components
Courage, Honesty, Responsibility, Accountability, Justice, Openness, Self-Respect, Humility, Honor
Completing the FEP
Create Prioritized list of known unfunded items with justification and a spend plan that projects when and how funds will be spent throughout the year. Include: 1. Mission-Critical Requirements 2. Justification 3. Unfunded Requirements 4. Spend Plan
C.A.R.E.
Creator Advancer Refiner Executer (Flexer)
Resource: Energy
Critical force that powers businesses, manufacturing, the transportation of goods and services and our equipment, facilities, motor vehicles and air craft. Nonrenewable/renewable
U.S. Sources of Power
Culture Human Potential Industry Science and Technology Academic Institutions Geography National Will
Time and Space
Cultures with a highly linear orientation to time, such as America, sees it as a limited commodity to be used towards problem solving. Non-Linear, such as Persia, have less pressure to accomplish things quickly.
What is Tactical Targets?
Define the performance levels required to make a goal a reality.
Motivation
Defines as a reason one has for actng or behaving in a particular way. A willingness to do something.
Barriers to seeking help
Denying problem exists Avoiding problem Negative career impact Command notification
DM2 - Correction
Designed to address inappropriate behavior, and to bring subordinates behavior back avoe the standard. Least amount of corrective action necessary. Corrective, not punitive. 1. Feedback 2. verbal/written counseling, admonishment, reprimand 3. UIF 4. Control Rosters 5. Administrative demotions 6. Referral EPR 7. Recommendation for discharge
ADAPT
Designed to identify and treat before alcohol or drugs cause significant damage to health/career. All ind who are referred to ADAPT must receive a minimum 6 edication hours.
General NCO Responsibilities 4.1.2
Detect and correct conduct and behavior that may place themselves or others at risk
What is step 4 of the eight step problem solving process?
Determine Root Causes - Consider the perceived initial problem based on standards, clarify the situation, locate the cause of the problem based on first-hand observations, and look for the "direct" cause and effect.
What is step 2 in the decision analysis process?
Determine musts and wants.
What is step 5 of the eight step problem solving process?
Develop Countermeasures - Develop the Solution
In the decision analysis process, what is one of the first things you should do?
Develop a problem solving statement.
Using OODA, what is Decide?
Develop solutions to address the problem.
Air Education and Training Command (AETC)
Develops Airman today, for tomorrow. - recruits - BMT - initial and advanced tech training - flying training - medical training - space and missile training - cyber training - PME and degree granting education
Developing Airman
Diagnose the needs of airman: 1. Aspirations 2. Personality 3. Self-Concept 4. Self Efficacy and Lotus of Control 5. Attitudes and Values
Negotiation
Dialog intended to resolve disputes, produce shared or mutually desired result, bargain for an individual or collective advantage or benefit.
DDR
Direct, Discipline and Recognition is the foundation of P2. -Direction helps to adapt -Discipline helps to curb negative -Recognition is end result of positive behavior trends
Two concepts that Support P2
Direction, Discipline, Recognition (DDR) Self Development
Change Cycles
Directive Change Cycle Participative Change Cycle
Three D's of Ethical Principles
Discern, Declare, Do
Negotiating Categories
Distributive (parties are trying to divide up or distrubute something.) Integrative (parties are trying to make more or something)
Integrative Negotiation
Does not see resources as necessarily fixed. - Possibility for mutually beneficial outcome - Trust building measures actively pursued - Collaborate - Hallmark of this style is to ask open ended questions. - Leaders must consider underlying consequences for key stakeholders while seeking and negotiating win/win solutions
Barriers to action
Downplaying Intimidation
Pre-Deployment Requirements 4.1.4.5
Educate and assist subordinates with deployment prep. Correct and counsel those who do not.
Personal, Specific Competencies
Embodies Airman Culture, Communicating
Conflict Escalation
Emerging Escalating Crisis De-Escalating Resolving Reconciling
8 Specific Competencies
Employing Military Capabilities, Enterprise Perspective, Managing Organizations and Resources, Strategic Thinking
Imposed Discipline
Enforced obedience to legal orders and regulations. (essential to combat or in emergencies. No time to explain)
Using B-SMART, What is Balance?
Ensure goals are balanced across the multiple fronts of organizational output and multiple targets.
Profession of Arms
Ensure national security, protect America's citizens, preserve the American way of life, safegaurd America's future and place our country's and service's needs above our own.
Resource: Warfare
Essential to Fly, Fight and Win. Funding, procuring, maintaining, and updating warfare materials are a top military priority
Aesthetics and Recreation
Every culture has its own forms of creative expression that are guided by principles of imagination, beauty, skill and style. Art, music, sport, clothing, etc.
Forming
Everyone on best behavior. Conflict not usual in this stage. Productivity is usually little to none.
Stereotype
Exaggerated belief about a category of people
Personal Power
Extent to which followers respect, feel good about, or are committed to their leader. (Hardest to develop, easiest to lose) Referent Information Expert
Leading Diversely the FAIR way
F - Feedback A - Assistance I - Inclusion R - Respect
Interpersonal Communication
Face-to-face, multidirectional exchange of verbal messages and nonverbal signals between two or more people of the purpose of gaining a shared meaning.
Communication
Feedback. Get everyone on same page and working toward a shared goal. Keep informative meetings no longer than 20 minutes.
Oath of Enlistment
First Commitment to the AF to basic core values, placing service to the contitution, our President, and our compatriots before ourselves.
Counseling
First tool of corrective action. Informs member of improper behavior and seeks to correct the problem 1. informal 2. formal 3. referral
Continuing Resolution Authority
Fiscal law authority that allows the government to continue operations at a minimum level for a few days (before AF budget has been approved and distributed)
Budget Process
Fiscal year (1 Oct to 30 Sep) cycle of planning, programming, revising, adjusting, and spending. Prioritized by Quarterly projections. Process includes quarterly spending targets, financial execution plan submissions, end of year close out.
Refiner
Focus on analysis. Challenge all concepts. Use logic and systematic approach to redesign a solution. Detail oriented, analytical, practical "sounding board". (typically Green) Without: details are overlooked
Creator
Focus on possibilities. Generate new ideas and fresh concepts. Reframe a problem and look outside the box. See problems from global perspective (typcially Orange) Without: no new concepts
Advancers
Focus on the interaction. Communicate new ideas and carry them foward. Manage the human component of any solution. Actions are directed toward achieving obejctives by the most direct and efficient means. (typically Blue). Without: ideas stall
CNS Principles
Focus on the problem, but continuously manage relationship Acknowledge that there are positions, but focus on interests. Mutually propose solutions through the use of divergent thinking. Agree to converge on a solution that best satisfies each party's top priorities and meets a legitimate standard
Executor
Focus on the realization. Follow up on team objectives and implement ideas and solutions. Ensures implementation process proceeds in orderly manner, based on well-though out plan. (typically Gold) Without: no implementation
Post Feedback/Counseling session activities
Follow up Return to DAC
McClelland's Need Theory
For a reward to be appropriate, accepted and effective, it must fulfill a member's needs. Three primary needs to satisfy motivation: - Need for Achievement - Need for Affiliation - Need for Power
Maneuver
Forces the enemy to react. Places the enemy at a disadvantage. Speed, range, flexibility and versatility are products of air and space power's ability to conduct maneuver during planning and executing operations
Stages of Team Development
Forming Storming Norming Performing Adjourning and Transforming
FRLD
Full Range Leadership Development. View leadership as a system. Leader Follower Situation
Budget Allocation
Funding Document, which represents cash for commitment or obligation that is issued by SAF/FMB to a major command or field operating agency
Operations and Maintenance Funds (O&M)
Funds that are appropriated, or, set aside for day-to-day AF operations. I.e., Mobility, recruiting, training, administration, service wide activities, civilian salaries, operating and maintaining an installation, environmental restoration, etc.
Using OODA, what is Orient?
Gather data and information to substantiate those theories.
Group
Gathering of persons (or objects) located together. No common goal or shared identity
Feedback
Giving and receiving information on expectations, how to meet the expectations.
Low Context Society
Groups where people tend to have many connections for a shorter duration. Cultural behaviors may be spelled out. Rules oriented, knowledge is codified, public, accessible, Sequencing, separation of time, space, activities, impersonal connections of shorter duration, knowledge is more transferable, Task centered, Decisions and activities centered around what needs to be done.
Combat stress
Happens when there is a change in mental function or behavior because of combat
Warrior Ethos tri-fecta
Hardiness of Spirit Courage Resiliency
Using B-SMART, What is Specific?
Have desirable outputs that are bnased on subject matter expert knowledge and experience and are applicable to the process improbement activity.
Medical Identification
Healthcare providers who suspect substance problems must refer member to ADAPT for eval
Individual Factors
Home life spilling over into work life. "Leave it at the door."
Sense of Competence
How proficient you are in performing the task you selected. You are providing a high quality service or product
Perspectives
How we mentally see a situation or the world around us.
Learning and Knowledge
Humans depend on the social, not biological, transmission of knowledge for survival. Human social orgs and group living provide the basic contesxt for growth and learning which we learn from our parents.
The "Z" Process
Ideas bouncing back and forth among Creators, Advancers and Refiners. When the idea is finally agreed upon, Executors move in to producution.
Situational Leadership Theory
Identifies 4 styles a leader uses that are based on the subordinates development level and the task at hand: Directive, Coaching, Supporting, Delegating
IDDP
Identify Differentiate Determine Predict
Reading their rights
If you suspect a crime hsa been committed, and you intend to question the individual, you MUST perform a rights advisement. 1. Tell them to STOP talking 2. Ask another NCO to witness 3. Read Rights 4. If ind elects counsel, stop questioning, call ADC 5. If ind elects to continue: a. highly advise advice of ADC b. if ind still wants to talk, ask away c. then inform chain of command
Using OODA, what is Act?
Implement and evaluate their solutions.
Expert
Implies leaders ablility to influence through their education, experience, and job knowledge
Adverse Administrative Actions
Improve, correct, and instruct those who depart from standards of performance, conduct, bearing, and integrity and whose actions degrade the individual and unit's mission.
Counseling
Improves org effectiveness by empowering subordinates to achieve goals.
Situational Climate
In the middle of dehumanize and over-humanized. - Flexible climate that can adapt - Ind that are empowered and non-resistent to change - Ind are not lazy and can be brought in line with org goals
Documentation of alcohol/substance abuse
Include: reference to the situation interventions follow-up Immediate CC and 1st Sgt Notification
Technology and Material
Includes raw material, tools, knowledge, and procedures needed to produce and manufacture material goods. Two important sources of environmental impact are Consumer Desires and Energy Needs of the nation
Using B-SMART, What is Measurable?
Includes time frames and have data that is obtainable from specific sources.
Personal Discrimination
Individual. Discrimination of a group by one individual
Victim Advocate
Individuals specially trained to support victims of sexual assualt. Not counselors or part of legal or law enforcement agencies.
Change Sponsors
Initiate Change because they have the power to determine why, when and how changes occur
Systemic Discrimination
Institution. Discrimination of a group by an institution through its policies and procedures
AF Core Values
Integrity, Service Before Self and Excellence. The inner voice of self control and the basis for trust in the military
Workplace violence
Intent to intimidate, harrass, degrade or offend
Resource: Information and Technology
Internet, PDAs, cell phones, computers, broadband, radar, satellite systems and the World Wide Web.
Strategic Communication
Involves eveyr airman, at every duty location, regardless of rank or responsibility. Influence a Particular Audience
Article 15s
Issued by CC. NCOs expected to make recommendations. Review: 1. TIG & TIS 2. Current and past duty positions and level of responsibility 3. Duty performance/ on & off duty behavior 4. Seriousness of infraction 5. punishment given to others for same offense 6. Potential Rehab 7. Message sent to ind, unit, fam and community 8. Marital/financial status 9. Cultural background
Budget: Second Quarter
Jan: First Wg BER. Considers/prioritizes unfunded requests and re-allocates funds. Mar: Units should have spent 50% of their budget
JIIM
Joint Interagency, Intergovernment, Multinational (JIIM). Synonomous with "Joint"
Full Spectrum Military Ops
Joint military structure achieves control over all elements of the battlespace using air, land, maritime, and space based assets.
Budget: Fourth Quarter
Jul: Units scramble to spend rest of money Aug: End of year close outs begin 1 Aug through 30 Sept. Wg takes control of unspent funds (AKA, "fallout money". Sept: Frantically spending
What are the three levels of priorities of AFSO21?
Just Do It Rapid Improvement Events (RIE) High Value Initiative (HVI)
Prudence First - Justice Second
Just because it is legal does not mean it is wise. Prudence is lawful behavior that is also wise and just.
JACA
Justification, Alternatives, Consequences, Ability Predicting the likelyhood of future violence: - Perceived Justification - Does the person perceive alternatives to violence? - How does the person view consequences of using violence - Does the person believe he can delive the blow, bullet or bomb?
Subordinate Centered Communication
Keep focused on the ind. A style of communicating where the subordinate is not a passive listener but a vital contributor in the process. Allows the sub to maintain control for feedback or counseling. - Active listening - Responding (eye contact, gestures) - Questioning (open ended) - Silence
Performance Level of motivation
Know the benefits of doing more. Contribute but only as long as leadership recognizes their contributions. Bring complaints and problems to leaders attention and may or may not have a solution. Solve the problem if they receive a reward. (Receive supervisory level awards)
Idealized Influence
Known as charisma. Leaders that display a high level of moral behavior, virtues, character strengths ans well as strong work ethic.
Laggards
Last group to embrace new ideas and influence no one. less educated and less informed. Rely on neighbors and friends as main source of info
Punishment
Leader presents and adverse event or outcome that causes a decrease in undesirable behavior: Positive Punishment - leader applies or presents an unfavorable action to a follower with undesirable behavior. Negative Punishment - Leader removes something valued by the follower with undesirable behavior
Coercive
Leader's perceived ability to provide sanctions, punishment, consequences for not performing.
Reward
Leader's who can provde days off, pat on back, etc. Quickly wears off.
Psychodynamic Theory
Leaders are drawn to their roles and achieve success in those roles by virtue of personality type. Goal is for people to understand themselves, identify personal approaches and then work within the constraints of their preferences to achieve success.
Skills Theory
Leaders are emotionally intelligent and can successfully solve problems. Skill and knowledge are involved only when properly dealing with emotion. And, leaders are effective if they can assist followers in problem solving
Authentic Leadership Theory
Leaders are true to themselves and others, have positive psychological states and adhere to strong morals and values. Self Knowledge determines how they can invest in and contribute to the development of others.
Leadership-Member Exchange (LXM) Theory
Leaders must develop specialized relationships with each follower instead of treating them all the same way. Followes fall into two categories: In-group and Out-Group.
Laissez-Faire
Leaders who view the development of their subordinates as someone else's problem and demonstrate laziness. Usually absent from their duties and have poor relationships with subordinates.
Transactional Leadership / Contingent reward
Leadership behavior where a reward is provided for positive behavior. Contract where the leader sets goals, identifies ways for the subordinate to reach these goals, and supports the follower in meeting these expectations.
Management by Exception-Active (MBE-A)
Leadership style exists in a structured system with detailed instructions, careful observation, and active supervision. Essential for dangerous career fields. Avoids unnecessary risk goals acheived Members reduced risk of shirking duties Reduces followers uncertainties regarding purpose
People/Team specific competencies
Leading People, Fostering Collaborative Relationships
Constructive Conflict
Leads to solutions, resolutions and higher levels of understanding and communication between two groups.
Equal Opportunity (EO)
Legal and regulatory mandates prohibiting discrimination based on race, color, sex, national origin, religion, age, disability, and reprisal.
Using B-SMART, What is Results Focused?
Like to the mission, vision, and goals and are meaningful to the user.
Communicating
Listening Explaining Instructions Justifying recommendations and decisions Selling Ideas Providing Feedback
AF Command Structure
MAJCOM Numbered Air Force (NAF) Wings
Differentiate (justify) - IDDP
Make a distinction between actions, decisions or behaviors. Appropriate/Inappropriate; Effective/Ineffective
Typical Homicidal Perp
Male in 40s who is distrustful, paranoid, unable to accept alternative view points, and does not take responsibility - Loaner - Obsessed with weapons - Has made threats - No history of actual mental illness or violent outbursts
Highest Risk
Males, E1-E4, age 21-25, between Friday and Sunday
Program Allocation and Control
Manpower Competency centers on the UMD and funded/unfunded position requirements.
Performance Management
Manpower Competency concentrates on programs that increase work force efficiency and organization cost effectiveness
Requirements Determination
Manpower competency that centers on Authorization Change Requests (ACR) - instrument used to propose changes to the UMD. ACR is not for short term manpower fixes. Use for: - Change AF Specialty Codes - Adjust pay grade or skill level - Change Security Clearance or PRP codes
Organization Structure
Manpower competency that deals with functionality of organizations. Activation, inactiviation, redesignation and reorganization. Use Organization Change Request (OCR) to adjudicate
Contemporary Motivation
Member's commitment in 3 levels: - Membership (system rewards) - Performance (Supervisor rewards) - Involvement (internal rewards)
Military Discipline
Mental Attitude and state of training which renders obedience instincting under all conditions
Warrior Ethos
Mentality ignited by a hardiness of spirit and courage that, when internalized, becomes the driving force that allows us to overcome hardships with honor.
Storming
Most difficult stage. Acknowledge intent of team and eventual goal. Argue/debate. Tensions rise as members contemplate where they fit in. Cliques are seen. Team leads must clearly define the team's goals and objectives. Some productivity.
Transformational Leadership
Most effective form of leadership in the FRLD Process. Acts as coach and mentor. Includes: empowerment, extra effort, increased satisfaction with leader, more creativity, reduced stress, improved performance that leads to promotion.
Human Machine
Most important weaopons system in the AF arsenal
Control Rosters
Most serious of all administrative actions. Establishes 6 months obs period. If not rehabilitated in 6 months - CCs may initiate more severe actions
Resource: Personnel
Most valuable asset. Needs training and development plans, institutional programs and processes, along with support orgs for effective managment
Involvement Level of motivation
Motivated from within. Identify problems and solutions and then solve the problem while keeping leadership involved. (Personal Rewards)
Courts Martial
NCOs may be asked to testify by the ADC
NCO Responsibilities in Resource Stewardship
NCOs must be able to identify, acquire, and conserve resources needed to accomplish the mission. Must adhere to timelines and milestones set for mission accomplishment and use resources as directed/available
Preventing Conflict from Escalating
NIP IT IN THE BUD! Variables to consider: - Who are you dealing with? - Stakes. What do you stand to lose or gain? - Situation. How critical is it?
Department of the Navy
Nations principle maritime force
Security
Never permit the enemy to acquire unexpected advantage. Provides freedom from and freedom to attack
Protein (Macro)
Not a preferred energy source but will be used when carbs are in short supply by breaking down into amino acids and converting to glucose. 20% of calories should come from this. Insufficient intake impares body ability to repair tissues. Should be consumed within 30 minutes after a trng session
Inaction
Not taking action when warning signs are present
What does OODA stand for?
Observe, Orient, Decide , Act
Budget: First Quarter
Oct: AF receives funding authorization. Once received, dispersed throughout MAJCOMS Nov: Cost Centers start working the first BER - collects info from sections on their unfunded needs. Dec: Units should have spent the obligated 25% of the FY budget. If not, danger of losing funds during BER in Jan
Interview Types
On-The-Record Background (providing context to stories) Off-The-Record
Air Combat Command (ACC)
Operates fighter; attack; bomber; intelligence; surveillance and reconnaissance; combat search and rescue; battle management; electronic combat; unmanned aircraft - Command, Control, Communications and Intelligence systems to theater commanders and combat forces
Sense of Choice
Opportunity to personally select tasks or activities that make sense to you and to perform them in ways that seem appropriate.
Pacific Air Force (PACAF)
Organizes, trains, equips and maintains resources prepared to conduct broad spectrum ops. Humanitarian to combat employment - Hosts international exhange events to foster partnerships
Late Majority
Other large group. Hampered by feelings of insecurity and skepticism, prevents them from taking risks. Wait too long to adapt by looking for guarantees
USSOCOM
Overseas spec-opsof the Army, Air Force and Navy and Marine Corps. - Conducts covert ops and clandestine msns such as unconventional warfare, foreign internal defense, special recon, physcological ops, civil affairs, direct-action, counter-terrorism and war on drugs
Three O's of Ethical Principles
Owing, Ordering, Oughting
Post Traumatic Stress Disorder
PTSD. an anxiety disorder that may occur in an individual following exposure to a traumatic event.
P.E.P
Panic Elation Panic
Contemporary Motivation
People can be in one of three levels of commitment to the org: Membership (lowest) Perfomance (mid-level) Involvement (highest)
Sense of Meaninfulness
People have a desire to do work that makes a difference
Connection
Perception of leader's association with people of influence. Who you know.
Noun
Person, place, thing or idea
Excellence in All We Do components
Personal Excellence Organizational Excellence Resource Excellence Operational Excellence Product/Services Excellence Interpersonal Excellence (Mutual Respect and Benefit of the doubt)
Unfreezing
Phase 1 of the change cycle. Create a felt need for the change. Sell it. Have a solid plan to manage resource allocation, resistence to change and the overall impact of the change process. Calm Fears!
Changing
Phase 2 of the Change Cycle. This is the movement for the old state, or previous norm, to a new state. Equip is installed, organizational reconstruction, new appraisal systems, etc. Your role is to monitor the change as it occurs, and adjust as necessary.
Refreezing
Phase 3 of the Change Cycle. New job is to put down roots and establish a new place of stability.
Resource: Material
Physical goods that are required by personnel to complete assigned duties. Natural / Man Made
Leadership Power
Positional Personal
Over-Humanized Climate
Pre-occupation with relationships. Consistent concerns for needs and welfare of ind over the org emphasizes idea that org is not important
Chairman of the Joint Chiefs of Staff (CJCS)
Principle military advisor to the President, NSC, and the SecDef.
Objective
Principle pertains to directing military ops toward a defined and obtainable goal that contributes to strategic, operational, and tactical aims.
Three P's of Ethical Principles
Principle, Purpose, People NCOs put principle first, purpose (mission or personal) second and people third
Drug Testing
Probably cause; random selection, voluntary consent, command directed, self ID, rehab.
Using OODA, what is Observe?
Problem solvers take a good look at the current situation and form theories about the problem.
Religion and Spirituality
Process every culture uses to provide meaning, unity and peace of mind. Helps preserve social order. Provides people with a sense of personal identity and belonging
Preventive/Prevention
Process/actions to keep someone from doing something undesirable. I.e. Feedback.
Standards of the NCO 4.1.5
Professional Behavior, Military Bearing, Respect for Authority, Dress and appearance.
Productivity Enhancement Capital Investment (PECI)
Program provides funding for: - capital acquisition projects - productivity improvement projects - investment opportunities These provide a measurable benefit, real savings and reduce a return on investment (ROI) for the AF within a 2-4 year period. PECI falls under one of two cat: - Fast Payback Capital Investment - Productivity Investment Fund
Antideficiency Act
Prohibits from involving the govt in a contract or obligation for the payment of money before an appropriation is made. Don't overspend
Productivity Investment Fund (PIF)
Project cost over $250,000, Program payback w/in 4 years and Approved at Air Staff Level
Fast Pay Capital Investment (FASCAP)
Project cost under $250,000, Program payback w/ in 2 years and Approved at MAJCOM Level
Two Components of Followership
Provide Feedback Give Advice
Combat Support Agencies
Provide combat support or combat service support to joint forces: Defense Intelligence Agency (DIA) Defense Information Systems Agency (DISA) Defense Logistics Agency (DLA) etc
Using B-SMART, What is Timely?
Provide step-by-step views versus giant leaps and are measurable at interim milestones.
Group Discipline
Pull our own weight. At times, deny personal preferences for the good of our unit
DM3 - Punishment
Purpose is to correct and rehabilitate those who repeatedly or grievously violate standards. Only officers on G-Series orders can punish. Art. 15 or Courts-Martial, Admin Demotions, Discharge. 1. NCOs must be prepared to answer questions re subordinates on-duty performance and off-duty behavior 2. Advise commander on best actions to take
OPSEC
Purpose is to reduce the vulnerability of AF mission from successful adversary collection and exploitation of critical info.
Perception
Reality is not what actually exists but what is Perceived to exist.
Intrinsic Motivation
Refers to a person and their response to fun or challenges associated with a task rather than external rewards. Comes from specific: Activities Purpose Opportunity Accomplishment
Extrinsic Motivation
Refers to a person's desire to achieve, receive, or avoid some result for his or her behavior.
Task Structure
Refers to how well a group's tasks have been described. Highly structured means tasks are clearly understood. Unstructured means the tasks are difficult or complex
Cost Center Manager
Regulates the daily use of work hours, supplies, equipment and services in producing or doing things
Situation
Relative position of combination of circumstances at a certain moment. Critical, trying or unusual state of affairs.
What is System 1: Reactive Thinking?
Relies heavily on situational cues, prominent memories, trial and error, and heuristic thinking to arrive quickly and confidently at judgements, particularly when situations are familiar and immediate action is required.
Don't ask Don't tell
Repealed 20 Sept 2011. All Amn, regardless of sexual orientation, are entitled to an environment free from personal, social, or institutional barriers that prevent them from rising to highest level possible.
Task Discipline
Requires a strong sense of responsibility in performing our jobs to the best of our abilities.
Goldwater-Nichols DoD Reorganization Act
Requires the president to report regularly to Congress and the American people on the National Security Strategy
Resource: Financial
Resource required in order to procure the material, energy, information and technology, and warfare resources to to accomplish the mission
Using B-SMART, What is Attainable?
Resources are available; may have some risk, but success is possible.
Listening
Respect the speaker by letting go of the rest of your day. Directly face the speaker and maintain eye contact Remain attentive, alert and relaxed with an open mind
DoD
Responsible for the Military component of the NSS. Cabinet Level Organization. Reporting to it are the three military departments (AF, Army and Navy) and 16 defense agencies.
Conflict
Results from incompatible differences between parties that procude interference or opposition. Constructive or destructive
Reinforcement
Rewards a specific behavior and increases likelihood the behavior will continue. Two types: Positive Reinforcement - favorable actions, results or outcomes for a desired behavior. Negative Reinforcement - removal of unpleasant actions or events the follower is currently experiencing, after they display desired behavior.
Equal Opportunity
Right of all persons to participate in, and benefit from programs and activities for which they are qualified.
What is step 3 in the decision analysis process?
Risk Analysis
Service Before Self components
Rule following Faith in the System Duty Respect for others Self-Discipline Self Control Appropriate Actions or Desires Tolerance Loyalty
Three R's of Ethical Principles
Rules, Results, Realities
SAPP
Security, Accuracy, Propriety, Policy
What is step 6 of the eight step problem solving process?
See Countermeasures Through - communicate the plan to those affected, implement the new process and handle unexpected issues that pop up.
Self Identification
Self Identification (not currently pending admin action). If substance abuse - CCs have limited protection for Amn who disclose with the intent of seeking treatment
Financial Management Board
Senior advisory Committee chaired by the Commander of Deputy Commander, etc. Approves budgets, financial plans and revisions
Dependent Clause
Sentence that contains a subject and a verb but does not express a complete thought. E.g., I cleaned the house before I left for work. "Before I left for work" has both subject and verb but cannot stand alone as a sentence.
Armed Forces
Serve under civilian control of the President who is Commander in Chief.
What is step 3 of the eight step problem solving process?
Set Improvement Targets - Use Stratigic Vision and Tactical Targets to craft improvement targets.
Sexual Harrassment
Sex Discrimination that includes Unwelcome Sexual advances and requests for sexual favors. - Can be verbal, non-verbal or physical - Repeated and unwelcome - Perception
SARC
Sexual Assault Response Coordinator. Responsible for victim education, support, and maintaining a volunteer staff of Victim Advocates.
Budet Allotment
Similar to a budget allocation except that it is issued by major commands or field operating agencies to subordinate units
Diagnose
Situation People Environment
What are the four distinct processes in the Kepner-Tregoe Process?
Situation Appraisal, Problem Analysis, Decision Analysis, Potential Problem Analysis
DAC
Skills to ensure mission accomplishment and inspire others. Diagnose Adapt Communicate
Follower
Someone who chooses to follow a leader because of the leader's character, abilities and vision. Great followers possess a love of learning, and apply what is learned.
Leader
Someone who influences others to acheive a goal. Personality traits like confidence, extraversion, with personal set of values and beliefs on how things should be
What are the Six "S" of the See Countermeasures Through?
Sort-clean and organize, Straighten-identify, organize, and arrange, Shine-routine cleaning and maintenance, Standardize-simplify and standardize, Sustain-continue training and maintaining standards, Safety-priority in all improvement areas
Critical Information
Specific facts about friendly intentions, capabilities, and activities needed by adversaries to plan and execute attack.
Spirtual Readiness 4.1.4.4
Spiritual readiness is the development of those personal qualities needed to help a person through times of stress, hardship and tragedy. May or may not include religious activities.
Unit Manpower Document (UMD)
Spreadsheet that details org structure and number, skills and grade/security requirements of manpower authorizations. Any change to the UMD requires a formal Authorization Change Request signed by the commander.
Recovering from Workplace Violence Emergency
Stage one: shock, disbelief, denial or numbness Stage two: Impact stage. members feel variety of emotions - anger, rage, terror, etc. Lasts a few days to even a few months Stage Three: Reconciliation Stage - Members try to make sense out of event, inderstand its impact and reach closure. Long term process
What is step 8 of the eight step problem solving process?
Standardize Successful Processes - most commonly skipped and most under complete step. This step is used to standardize improvements, communicate improvements and lessons learned, and identifying opportunities or problems identifued in the problem solving process.
Contingency Theory
States that leadersare moved into and out of various situations based on the (1) leader-follower relationship, the (2) leader's position power and (3) the Task Structure
CNS Process
Step 1. establish your positions and estimate counterparts positions Step 2. Prioritize interests Step 3. BATNA Step 4. engage with negotiator by Brainstorming Step 5. All negotiation parties select the best solution
Harris Benedict Formula for Women
Step 1: calculate BMR BMR=655 + (4.35 x weight in lbs) + (4.7 x height in inches) - (4.7 x age in years) Step 2: Multiply your BMR by the appropriate activity level factor: Sedentary: BMR x 1.2 Light exer (1-3 days/wk): BMR x 1.375 Mod exer (3-5 days/wk): BMR x 1.55 Hard exer (6-7 days/wk): BMR x 1.725 Very hard exer daily or 2x day trng: BMR x 1.9
Harris Benedict Formula for Men
Step 1: calculate BMR BMR=66 + (6.23 x weight in lbs) + (12.7 x height in inches) - (6.8 x age in years) Step 2: Multiply your BMR by the appropriate activity level factor: Sedentary: BMR x 1.2 Light exer (1-3 days/wk): BMR x 1.375 Mod exer (3-5 days/wk): BMR x 1.55 Hard exer (6-7 days/wk): BMR x 1.725 Very hard exer daily or 2x day trng: BMR x 1.9
Difference between stereotype and prejudice
Stereotype can be positive or negative and includes gernal opinion about ALL members of the group. Stereotype is easily changed.
Positive Stress
Stress that compels us to action (Eustress)
Negative Stress
Stress that results in feelings of mistrust, rejection, anger and depression. Can lead to health problems (Distress)
History and Myth
Study of the past. Component of human knowledge, along with cultural and scientific knowledge. Myth becomes customs and are passed down through generations
Armed Services
Subordinate to military components. I.e., The Marine Corps is a second armed service in the Dept of the Navy.
Followership 4.1.7
Support, explain, promote leaders' decisions.
Joint Staff
Supports the JCS and constitutes the immediate military staff of the SecDef
What is the two system approach to decision making?
System 1 (Reactive Thinking) System 2 (Reflective Thinking)
Discipline Model (DM)
System of 3 arenas that if used correctly can help maintain discipline in the Air Force. 1. Prevention 2. Correction 3. Punishment
Predicate
Tells something about the subject
Passive Voice
The Subject is not the performer of the action. "The meat was eaten by the dog." V/s, The dog ate the meat.
Active Voice
The Subject of the sentence is doing the action. "The man is walking the dog." V/s, The dog is being walked by the man.
Leader's Position Power
The authority the leader has to reward or punish based on his or her organizational position.
Ethical Relativism
The belief that nothing is objectively right or wrong and the definition of right or wrong depends on the prevailing view of a culture or historical period
Leader-Member Relations
The degree to which leaders are trusted and liked by members of a group and their willingness to follow the leader
Sustenance and Health
The different strategies for acquiring subsistence are essential parts of human culture. Subsistance influences residential patters, family life and kinship systems, modes of exchange and structures of power and prestige
Sense of Progress
The feeling that you and your task are moving foward, that your actions are accomplishing something. Sense of Accomplishment
What is the definition of Decision Making?
The mental (cognative) process that results in the selection of a course of action from among several alternative scenarios.
Cost Center
The organization that gathers and distributes cost data
Skinner's Operant Conditioning Theory
Theory that considers a method of learning that occurs through rewards and punishments for behavior.
Feedback
This process control effectiveness through evaluations and judgements. Discourage and Encourage certain behavior. Tells subordinate how they are doing.
FRLD Process
This process improves leadership effectiveness by applying the right leadership behavior to a particular follower and situation that produces the greatest outcome.
Counseling
This process works to maintain or improve effectiveness through guidance. Develops subordinates abilities to acheive ind and unit goals. Guides towards appropriate changes in behavior
Cooperating Negotiating Strategy (CNS)
This strategy concentrates on the problem, the process and the relationships. Falls into the integrative category. Goal is to help you achieve all the major concepts involved in negotiation: 1. Influencing others 2. building consensus 3. gaining cooperation 4. effective collaboration 5. creating alternatives that win acceptance of others 6. long term relationships with key ind or groups 7. Mission accomplishment
Path-Goal Theory
This theory views the leaders as traiblazers, creating conditions for subordinate success. Based on - leaders choose one of four behaviors: Supportive, Directive, Participative or Achievement Oriented.
Principles of War
Those aspects of warfare that are universally true and relevant. - Unity of Command - Objective - Offensive - Mass - Maneuver - Economy of Force - Security - Surprise - Simplicity
Legitimate
Title, role or rank. This power does not increase or decrease based on use or perception
Adaptability
To adjust self to change, unexpected or ambiguous situations by actively seeking information and by demonstrating openness and support of different and innovative change ideas
Using the Kepner-Tregoe Process, what is problem analysis?
To find the cause of a positive or negative deviation, we would conduct a problem analysis. Through this analysis, we may find people, machinery, systems, or processes that are not performing as expected. Problem analysis points to the relevant information and leads the way to the root cause.
Authorization Change Request
Tool used to submit proposed UMD changes. Signed by commander that s over the personnel. Includes: 1. List of the UMD attributes that ID the affected position 2. List of the UMD attributes that represent the desired change 3. Justification for each proposed change (what, why and when)
Coaching
Training opportunities and advancement are two essential components that encourage and motivate members to grow and excel.
Budget Execution Review (BER)
Two part process that occurs twice each budget cycle. - 1st part requires every level of command to identify, validate and prioritize its unfunded requirements and submit to HHQ for consideration. - 2nd part requires each level of command to rack and stack all subordinate command unfunded requirements
General NCO Responsibilities 4.1.3
Understand and demonstrate the institutional and occupational competencies required to accomplish the mission
Change Process
Unfreezing (phase 1) Changing (phase 2) Refreezing (phase 3)
Using the Kepner-Tregoe Process, what is decision analysis?
Used for making a choice. When the path ahead is uncertain, when there are too many choices, or the risk of making the wrong choice is high, decision analysis clarifies the purpose and balances risks and benefits to arrive at a solid and supported choice.
Instruments of National Power
Used to achieve National Strategic Objectives and are the tools to apply sources of power. Diplomatic Informational Military Economic
Using the Kepner-Tregoe Process, what is potential problem analysis?
Used to protect actions or plans, we would use a potential problem analysis. When a progect simply must go well, risk is high, or myraid things could go wrong. Protential problem analysis reveals the driving factors and identifies ways to lower risk.
Pronoun
Used to replace a noun. E.g., He, she, her, it, his, himself, etc.
Using the Kepner-Tregoe Process, what is situation appraisal?
Used to separate, clarify, and prioritize concerns. When confusion is mounting, the correct approach is unclear, or priorities overwhelm plans.
Early Adopters
Usually social and opinion leaders. Popular, educated and able to see a competitive advantage in adopting new ideas early.
Personal Behavior
Values Perceptions Personalities
Ethical Leadership comprises
Values, Morals, Ethics, military ethics, Ethical Relativism
VWAP
Victim Witness Assistance Program. Liaisons that are medical, mental health, judge advocate, paralegal, other appropriate person, who assists victim during the military justice process.
Type 3
Violence against co-workers, supervisors or managers by a present or former employee
Type 4
Violence committed in the workplace by someone who doesn't work there but has a personal relationship with an employee (abusive spouse)
Type 2.
Violence directed at employees by customers for whom an organization provides services
Type 1.
Violent Acts by criminals who have no connection with the workplace. I.e. Robbery
Assault
Violent physical or verbal attack, unlawful threat or an attempt to do violence or harm to somebody else
Micronutrients
Vitamins and Minerals
Perceptions
What we observe and experience becomes our reality until proven otherwise
Overconfidence
When one responds to violent incident as an "I can handle it" attitude.
Individual Consideration
Where leaders treat others as individuals with different needs, abilities, and aspirations and not just a part of a group of subordinates
Verb
Word to describe action: Run, walk, bought, wore
Adjective
Words that describe a noun or pronoun. Beautiful, heavy, crabby
WVAT
Work Place Violence Awareness Team. Helps prevent work place violence and assists during and after an event. Team includes: Supervisor Family Support Center Behavioral Science Flight Chaplain Military EO Civilian Personel Office Security Forces OSI
Sources of Conflict
Worldview Communication Personal Behavior factors Interest Structural
Wingman Concept 4.1.6
You can be counted on to support eachother, in all situations, both on and off duty
Reactions to Change
Your ability and willingness to accept change is based entirely on your personality. Individual Reactions: Innovators Early Adapters Early Majority Late Majority Laggards
Relativism
a behavior that temporarily suspends one's own culturally formed opinion
Diversity
a composite of individual characteristics, experiences, and abilitiesconsistent with the AF Core Values and the AF Mission.
Vulnerabilities
a condition where friendly actions provide indicators that may be obtained and accurately evaludated by an adversary in time to provide a basis for effective adversary decision making.
Team
a group organized to work together. Efforts synchronized to function in a way that produces a mutually-desired result
Prejudice
a judgement or opinion contrary to anything without just grounds or sufficient knowledge
Risk
a measure of the potential degree to which critical information and indicators are subject to loss through the adversary exploitation
CNS - Position
a position is "What you want."
Social Biases
a predisposition of temperment or outlook, a personal and sometimes unreasoned judgement. Where one unfairly faovrs a person, culture, group or race to another.
Air Force Doctrine
a statement of officially sanctioned beliefs, war fighting principles, and terminology that describes and guides the proper use of air, space and cyberspace power in military operations. - also shapes the way the AF organizes, trains, equips and sustains its force - Forms the basis from which AF Commanders plan and execute their assigned air and space missions
Interview Techniques
a. Hooking - entice the interviewer into your agenda b. Bridging - smooth way to transition question to your agenda c. Flagging - technique to emphasize your message
Dispositional Flexibility
ability to remain optimistic and at the same time, realistic. See changes as an opportunity, rather than a threat. - Optimism - Support - Self Identification of Tendencies
Cognitive Flexibility
ability to use different thinkiing strategies and mental frameworks. (Plan A, plan B, plan C, etc.) -Scan the environment -Develop an Understanding -Create Strategies
Emotional Flexibility
ability to vary your approach to dealing with your own emotions and those of others - Understand and manage emotions - Connect and address the emotions of others - Emotionally Engaged - Balance emotions and actions
Workplace Bullying
abuse or misuse of power and is considered psychological violence. Not illegal unless unvolves: - harrassment based on race/color, creed, national origine, sex, age (40+), disability, HIV/AIDS, Hep C status.
Racism
action or attitude of a person or institution that subordinates a person or group based on race
Communication
actually means miscommunication in terms of a source of conflict.
Antideficiency Act: Violations
an act that results in exceeding limitations (misuse) of funds authorized and appropriated by congress in support of contract obligations
Threats
an adversary with the capability and intent to undertake any actions detrimental to the success of program activities or operations.
Best Alternative to a Negotiation Agreement (BATNA)
an alternative that a negotiator has and is able to execute independently of the other negotiating party. If agreement cannot be reached, he or she implements the BATNA. Must have both the capability (resources) and the will to execute.
Strategic Communication (globally)
an integrated and synchronized message that is presented consistently to key audiences to achieve strategic, operational, and tactical effects
Prejudices
and adverse or unreasonable opinion about a person or group without all the facts and usually based on deeply held beliefs. - Consider emotional intensity
Alcohol Abuse
any substandar behavior where alcohol is a primary contributing factor
Functional Training
any type of exercise that has a direct relationship to the activities you preform in your daily life. (Beginning point for physical combat preparation)
Sexism
attitudes and beliefs that one sex is superior to another
Morals
attributed to a system of beliefs that help us define right from wrong. (come from a higher authority)
Referent
based largely on leaders personal traits; likeable, charismatic, inspiring.
Sex and Gender
bioligical differences between male and female. Cultural and social classificiation of masculine and feminine. Determines social relations involving power
Family and Kinship
blood descent and marriage. Continuation of society through the generations. Depends on for aid. Transfer of property and social position.
Energy Expenditure
calculated by estimating basal metabolic rate (BMR), also known as metabolism, along with an estimation of physical activity.
Aggravated Assault
causing serious physical injury to another. Using deadly weapon or dangerous instrument.
Macronutrients
chemicals found in large quantities in our food that we need to live and grow. Energy is derived from: Carbs Fats Proteins Water
Suicide Prevention
community based approach to include family, friends, professional and social services, safety net that provides protection and support
Interest
conflict that is caused by perceived competition over resources, win-lose assumptions and usually involve money, physical resources, time, procedural issues or psychological ussues
Language and Communication
crucial to establishing social relationships. Translating experience into language, humans gain knowledge that can be communicated to new members of the group. Used to teach culture
Negotiation Readiness
defines as the capacity of parties to decide it is in their best interest to negotiate an agreement rather than continue conflict
Organizational Structure
defines the level of differentiation in the org, the degree of rules and regs, and where decisions are made. 1. How many supervisors in chain of command 2. Number and types of rules and regs
Military ethics
designed to put principle above self-interest. Personal integrity and moral courage are the kes to viability of this ethic
Functional Training Program aspects
dynamic warm up flexibility stretches cover movements (meat of the workout) Cool-down/yoga
Unity of Command
emphasizes that all efforts should be directed and coordinated toward a common objective under one responsible commander
Cooperation
encourages team concept by making sure eveyrone knows and understands the organization's mission and purpose.
Coordination
ensures all members realize how important they are to the mission. Explain member responsibilities in detail and how their actions affect org success.
Assistance
ensuring workers have what they need to work to their fullest potential
Determine (justify) - IDDP
establish a proper course of action based on lesson principles. (not needed if appropriate/effective)
Joint Task Force (JTF)
established when the mission has a specific limited objective. May be established on a geographical area or functional basis when msn has a specific, limited objective
Stereotype
fixed or distorted generalization about ALL members of a particular group.
Trait Theory
fixed personal characteristics and innate qualities on possesses; influenced by intelligence, self confidence, integrity, etc. Subscribe to "Leaders are born, not made."
Unfavorable Information File (UIF)
folder maintained by the Command Support Staff. Once established, shows up on personnel reports for as long as it exists. Exist for 1 to several years
Joint Force Commander
general term applied to a CCDR, subunified commander or JTF commander who exercise control over a joint force
Low Context Society
groups where people tend to have many connections for a shorter duration. Cultural behaviors may be spelled out. - Rules oriented - knowledge is codified, public, accesible - Sequencing, separation of time, space, activities - inpersonal connections of shorter duration - knowledge is more transferable - Task centered. Decisions and activities centered around what needs to be done.
Suicide Awareness
heightened individual and community awareness of suicide, risk factors
Performing
heightened morale and loyalty to the team and its success. Creativity is high. Productivity is high.
Cooperation
how willing a person is to satisfy the other person's needs
Participative Change Cycle
implemented when new knowledge is made available to the individual or group. Holds that change by the group is significantly increased if the group is allowed to participate. Personal power becomes influental tool. At knowledge level, group accepts the data, develops a positive attitude and then translates the attitude into group action
Unlawful Discrimination
includes discrimination based on color, national origin, race, religion, sex - and, is not otherwise authorized by law.
Sexual Assault
intentional sexual contact characterized by: - Use of Force - Threats - intimidation - abuse of authority - victim does not or cannot consent
Inspirational Motivation
leader behavior involves developing and articulating visions that paint an optimistic and enthusiastic picture of the future that is appealing and inspiring to others. Gives followers a strong sense of purpose
Surprise
leverages the security principle by attacking the enemy at a time, place or manner for which they are not prepared.
Community
make sure every team member feels like an essential and important part of the team and the unit.
Early Majority
makes up one of the largest groups of people. Represent mainstream thinking, follow with calculated willingess, deliberate for some time. Get involved only after something has become a big success
Inclusion
making sure everyone has the opportunity to fully participate in the workplace.
Membership Level of motiviation
meets minimum standards. Complains are always self centered. (system level rewards like, getting paid)
Norming
members "agree to disagree." Redirect energy toward goal. Make considerable progress
The Team NCO
must lead and develop subordinates and exercise effective followership in mission accomplishment. Lead and manage teams while maintaining the highest level of readiness to ensure mission success.
physical courage
observable actions one takes when faced with fear, pain, uncertainty, or danger.
Energy Balance
occurs when energy intake (the sum of energy from foods, fluids and supplements) equals energy expedniture
Collusion
occurs when people cooperate with others, knowingly or unknowingly, to reinforce behaviors that prevent others from fully entering into the workplace culture. "Laughing at a racist joke"
Organizational Stress
occurs when there are changes in mental function or behavior due to military operations other than war
CNS - Interest
one or more underlying reasons for hy you are aspiring to a position. "Who, What, When, Where, Why, How"
Resiliency
one's ability to withstand, recover and grow in the face of stressors and changing demands.
Political and Social Relationships
patterned way of applying power in a society to lawfully regulate behavior. The authority to make decisions that affect public interest.
Predict (justify) - IDDP
predict the likely outcomes of the selected course of actions based on impact to: Individual Organization Mission
Role Demands
pressure placed on a person as a function of a particular role. I.e. SrA Buddy is now SSgt Supervisor. - Role Conflicts - Role Overload - Role Ambiguity
Interpersonal Demands
pressures created by other individuals. (difficult people or lack of social support and poor interpersonal communication)
Change Management
proactively coordinated and structured period of transition from situation A to situation B using a systematic approach that addresses planning for the change, implementing, monitoring, and controlling the change effort, and effecting the change by minimizing resistance through the involvement of key players and stakeholders, resulting in lasting change within the organization
Stress
reaction of our bodies to an external deman by our continually changing environment. -Physical and Emotional - Positive and Negative
Respect
recognizing each persons unique value, contributions, and potential to the organization
High Context Society
refers to groups where people have close connections over time. - less written/formal information - internalized understanding of what is communicated - long term relationships - strong bounderies (who is an "outsider") - Knowledge or situational, relational - Decisions/activities focus around face to face relationships (centered around person of authority) - Difficult for outsider to enter
Assertiveness
refers to how strongly a person seeks to satisfy his or her own needs
Self-Discipline
reflects our personal commitment and sense of duty. Willing and instinctive sense of responsibility
Task Demands
related to a person's job. - autonomy, task variety, degree of automation - working conditions -physical work layout - speed perceived as excess
Suicide Risk Factor
relationship difficulties, substance abuse, legal, financial, medical, mental, occupational problems along with depression, social isolation and previous SI threats or gestures
Organizational Leadership
represents the managerial style of the orgs senior execs. -tension -fear -anxiety
Change Agents
responsible for implementing the change. Plan for the change, impelement, monitor and control
Department of the Army
responsible for preparation of land forces
Carbohydrates (Macro)
short term, high intensity energy source. Starchy foods. Converted to Glucose. Primary source of fuel for anaerobic metabolism. 50% of calories should come for this.
Innovators
small percentage of population. immediately embrace new ideas. Big Picture thinkers, take risks, educated
Leadership Role 4.1.13
stay involved with subordinates daily. Guide and instruct themto ensire they are prepared to accept increased levels of authority and responsibility.
USTRANSCOM
tasked with the coordination of people and transportation assets to allow the US to project and sustain forces, wherever, whenever
Critical Incident Stress Management (CISM)
teams on base that help individuals recover from or remain functioning after negative incident. Promote use of effective coping skills. Peer counseling, education, group meetings, command consultation, on scene supportive services
Culture Shock
term to describe anxiety, physical and emotional discomfort that can occur when a person moves to an unfamiliar environment
Human Relations Climate
the Prevailing perceptions of individuals concerning the working relationships in their working, living and social environment
Cross Cultural Competence (3C)
the ability to comprehend quickly and then act appropriately to attain desired results in culterally diverse environments. (Basic concept is how to INFLUENCE your environment)
Diversity Awareness
the ability to recognize and respond to the needs of various groups within an organization to improve working relationships, productivity, customer satisfaction, and unit and mission effectiveness.
CNS - Aspiration Point
the best each party hopes to get out of a negotiation agreement
Resource Stewardship
the careful and responsible management of resources unders one's control. Requires effecient/effective use of: - Assigned Personnel - Material - Financial - information and Technology - Energy - Warfare Resources
AF Definition of Culture
the creation, maintenance, and transformation across generations of semi-shared patterns of meaning, sense-making, affiliation, action and organization by group.
Intellectual Stimulation
the degree a leader values their subordinates rationality and intellect, seeking different perspectives and considering opposing view points
Moral courage
the power and determination to follow what one believes to be right, regardless of cost to oneself
Learning Defined
the process that changes the way people think, feel, or behave.
Mission
the task, together with the purpose, that clearly indicates the action to be taken and the reason therefore...a duty assigned to an individual unit; a task.
Substance Abuse
the use of any illicit drug, misuse of prescribed medication, abuse of alcohol. Pattern of misuse of any substance for non medical purposes that produces a known health risk/danger to self or others
Cultural Diversity
the variety of human societies or cultures in a specific region, or in the world as a whole. Driving force of development
Change Targets
those key players and stakeholders who actually undergo the change--the ones most affected by the new policy
Recognize and Reward 4.1.10
those whose military conduct and duty performance clearly exceed established standards. Hold accountable those who do not.
Negotiation Ripeness
timeing is critical to success of negotiations.
Reasons for listening
to recognize key messages, decipher when speaker is saying one thing but meaning another, and explain to someone else what the speaker said by putting in own words.
Offensive
to seize, retain, and exploit the initiative; and to do it as soon as possible. Action, rather than reaction. Dictates time, place, purpose, scope, intensity and pace of ops.
Functional Training Goal
train to prevent injuries in healthy individuals.
Discrimination
treatment or consideration of, making a distinction in favor or against, a person or thing based on the group, class, category to which that person belongs
CoC - Operational Branch
used to employ forces and runs from the president, through the SecDef, to the Combatant Commanders (CCDRs). Communication between the SecDec and CCDRs is usually run through the CJCS
CoC - Administrative Branch
used to recruit, organize, train, and equip forces and runs from the President through the SecDef to the Secretaries of the Military Departments who exercise admin control through the commanders of the Service Component commands assigned to CCDRs
Affirmative Action
voluntary or mandated programs developed for the purpose of overcoming imbalances in the workforce and affect designated groups.
Affirmative Action
voluntary or mandated programs devloped for the purpose of overcoming imbalances in the workforce and affect designated groups.
Anaerobic Metabolism
way nutrients are metabolized and used for energy that does not requier O2. Releases less energy but very quickly. High intensity, short bouts of activity
Economics and Resources
ways in which goods and services are produced, distributed, and consumed in a society. Influenced by culture, traditions, techonologies and environment
Identify (justify) - IDDP
what is the issue or problem
Ethics
what we inderstand to be good behavior and how we judge those behaviors. Defined societally, not individually
Aerobic Metabolism
works by breaking down nutrients for energy in a process that requires O2. Releases more energy than anaerobic but takes longer to get released. Supplies most energy during endurance activities