New Vehicle Detail, Storage and Delivery

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When should stored vehicles be washed?

Once a week

The distance between the side of a parked vehicle & any other vehicle should be;

30" on either side.

Any items that are not ready at time of delivery preparation:

Will appear on a summary report based on NCAR Delivery Readiness results. Can result in decreased customer satisfaction.

Paint Guard Film must be removed from the vehicle before:

1. 3 months from the build date for the bumper fascia 2. The date shown on the PGF Removal Date Sticker

When should battery voltage should be checked?

1. Once a month 2. During PDI

The distance between the front and rear bumper of a parked vehicle & any other vehicle or object should be:

12" front and rear.

Stored vehicle inspections and status should be tracked using:

A vehicle storage checklist kept in the glovebox of each vehicle.

Good detailing, storage and delivery practices result in;

All the above

Rubber or foam cushions should be adhered to:

All the above

To protect the vehicle's finish during the wash process, never use;

Brushes Uncovered metal hose nozzles

During the delivery presentation, NCAR helps make sure you cover;

The features your customer wants to hear more about. Key information that should be covered with every customer.

When the vehicle is parked:

1. The air vents should be closed to block out dust and dirt. 2. The air control should be set to RECIRC to block dust and dirt. 3. All lights and accessories should be turned off to prevent drain on the battery.

The vehicle's TCU must be activated:

For the vehicle's SOS feature to work. To complete the services enrollment process.


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