NSSN 11

What is eDesking's key advantage?

Customer can select from multiple lease and loan options

What investment proposal method produced the highest scores among Nissan customers on the FY17 April-December Owner First Survey (OFS) results?

Figures shown on a computer screen or tablet

What is the sales process stage when customers are most likely to reject a Nissan vehicle?

Negotiations

What are the benefits of eDesking?

Replacement of handwritten proposals that customers find unreliable Fewer customer objections Reduction of lengthy negotiating sessions that damage customer satisfaction

Dealerships that have adopted eDesking generally say the method has made negotiations more ________.

Satisfying

An eDesking advantage over verbal negotiations is that:

There is less chance of a misunderstanding that can damage satisfaction

Which of these are required for a potential B2B customer?

Vehicle is used for business purposes

Who benefits from eDesking?

Customers F&I department Sales department