OC10

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_______ is a product of your work that is provided to someone else.

A deliverable

_______ is a structured problem-solving discussion held by a group in front of an audience.

A panel discussion

_______ will arise as-needed to help the group meet challenges it faces.

An informal emergent leader

Which of the following is a criteria that can be used to determine whether an individual's participation and role behavior was effective?

The group member listened actively to the opinions of others.

Which of the following statements about maintenance roles is accurate?

They help foster collaboration, solve conflict, and integrate fun into groups.

The person in a group who says, "Grant, you've made some excellent contributions. Let's see whether others have any reflections on what you've said" is behaving as _______.

a gatekeeper

Kwan creates a 16-slide PowerPoint presentation with bullet points and graphs that illustrates his group's progress. He posts it on a webpage that all project members and managers can access. Kwan's document is called _______.

a remote access report

The person in a group who says, "Dianne, that was a really good point you made" is behaving as _______.

a supporter

Before starting a major section of a project, Aja types up a one-page report that summarizes the issue, major information about it, her group's plan, and their rationale for doing what they plan to do. She prints the document and gives it to her boss. This document is called _______.

a written brief

What should a participant do after a meeting?

all of the above

The person in a group who says, "We need to consider how this information affects the outcome, so can you explain it a little more?" is behaving as _______.

an analyzer

In his group, Kevin tends to share his thoughts, offer new perspectives, and develop innovative new ideas. Kevin is best described as _______.

an information and opinion giver

in summarizing the leader should

effectively reflect on how well the meeting went

which of the following is not a shared leadership responsibility of all group members

encourage input only from the leaders

The primary function of leadership is to _______.

exert influence on a group to achieve a goal

A group member who keeps meetings moving to fit a given time-frame is acting as a _______.

expediter

Which method of group decision making is best suited for a highly technical decision?

expert opinion method

The only person who needs to prepare for a meeting is the group leader.

false

a written brief is an uncritical, non-evaluative process used to generate possible solutions by being creative, suspending, judgement, and combining or adapting ideas

false

informal emergent leaders do not help lead the group to achieve different leadership functions

false

Statements such as "I've heard five comments in favor of this proposal and three against. Are we ready to take a vote?" are made to _______.

implement the group's decision rules

Before a meeting, a group leader should do all of the following except _______.

inform members if they are excused from attending the meeting

Group members may reach a stagnant point or be uncomfortable about sharing their ideas and opinions. The task members who usually probe these people to prevent these problems are _______.

information seekers

Preparing for a meeting _______.

involves not only studying the agenda and the minutes from the previous meeting, but also bringing materials that have not yet been covered that might help accomplish the agenda

A person following the recommendations in the text for gaining leadership _______.

is more likely to gain influence

Phyllis emails her group to let them know she found the "perfect space" for their next meeting. She is acting as the _______.

logistics coordinator

When someone maintains neutrality in order to keep discussion focused on issues and not personalities, this person is acting as a _______.

mediator

Statements such as "I think most of us are stating the same points. Are we really in agreement that . . ." are made to _______.

periodically check to see if the group is ready to make a decision

A good rule of thumb for the leader is to monitor roles within the group _______.

periodically to fill gaps and improve performance

Phil is a participant in a meeting. During the meeting, he believes an idea is not being fully explored, and he says, "I think we need to consider this point more. What about ..." and offers another perspective. Phil is _______.

playing devil's advocate

The set of roles that are taken up by group members to provide logistical support, keep the group focused, and record the group's accomplishments are known as _______.

procedural roles

After a meeting, a group leader should _______.

review the decisions group members made and ask them to justify their choices

After a meeting, a member should _______.

review the minutes from the meeting and report any significant discrepancies

Statements such as "We've spoken on this topic for ten minutes. We have five more minutes to discuss it before we have to move on to the next agenda item" are made to _______.

stay on schedule

Someone who notices when a group is becoming stressed out either with one another or with the task at hand and finds a way to mend communication or lighten the mood is a(n)

tension reliever

Effective groups periodically stop and evaluate how their interactions are affecting what they are accomplishing

true

Harmonizers intervene in group discussions when they perceive that conflict may harm group cohesiveness or individual relationships

true

diverse opinions within a group make it impossible to problem solve

true

true or false? Those who provide content for discussion are called information or opinion givers.

true

a question that often contains words such as good, reliable, effective, or worthy is a question of

value


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