OCA Ch11

"Look, Ken. You haven't brought a single new idea to our group, so think about that when you want to leave early." Leave Early

Individualistic Role: Aggressor

"Can we put in the minutes that I had the best idea today? I want to make sure we set a high standard for our team and I seem to be setting it."

Individualistic Role: Recognition Seeker

Looking through the conference room window one afternoon, you saw the team deep in conversation and feel a generally "peaceful vibe" between the team members.

Norming 2

On one particular morning, you showed up for work to find an impressive report that detailed the team's progress on your desk.

Performing 1

One of the guys, Tom, seems to be rooted in his ideas on how things should proceed. Granted, he is probably the team member with the most relevant knowledge about the manufacturing process of this product, but he doesn't seem to want to listen to anyone else's ideas in this regard.

Storming 3

"Everyone is moving forward on this project without considering the time it will take. I think there may be real problems if we don't back up and analyze." Back Up

Team Task Role: Devil's Advocate

"I have an idea!" Idea

Team Task Role: Initiator-Contributor

"Let's wrap up this part of the discussion and move to the next item on the agenda." Shift

Team Task Role: Orienter

"John, what do you think about the idea? I want to make sure to know your thoughts because you are the expert in this market." Expert

Team-Building Role: Gatekeeper-Expediter

"Today, we should agree to complete one item on our advertising plan and set two goals related to our final report." High Standard

Team-Building Role: Standard Setter

Which of the following is true of programs like Slack and Adobe Connect? -They are best used in-person but function well remotely, too. -A team of more than ten members must use Slack, not Connect. -They give the ability to analyze real-time problems. -Typically, they are used for executive teams. -Video is not yet implemented but is expected soon.

They give the ability to analyze real-time problems.

Which of the following is true of virtual teams? -They will not go through the same stages as in-person teams. -The adjourning stage is faster than in-person teams. -They are more likely to have punctuated equilibrium than in-person teams. -The norming stage is far more difficult than an in-person team. -They should progress through normal team stages just like in-person teams.

They should progress through normal team stages just like in-person teams.

This type of team can be very effective remotely because the members are working in their normal jobs and only come together when there is an issue. -project -autonomous -management -action -parallel

parallel

Based on the video, what stage of group development is Joe's team in? -storming -norming -aligning -performing -adjourning

storming

The team's composition includes three men and one woman. Which level of diversity does this correspond to? -similarity-attraction -deep -values -surface -norms

surface

Joe obviously needs to construct relationships among team members, and with the team members and himself. With this in mind, what types of roles should Joe assign to the team members? -team task -individualistic -norms -team-building -energizer

team-building

Edison employed four team members representing four nationalities and widely diverse specializations in work backgrounds, seemingly adopting what theory of team diversity? -team-task role -surface-level diversity -similarity-attraction -attraction-selection-attrition -value in diversity problem-solving

value in diversity problem-solving

What does Dell credit as being a critical factor to engagement in remote team meetings? -video -same time zones -chat -document sharing -3D virtual space

video

You can hear the members chatting down the hall, making an effort to try to understand what each other brings to the table for this project.

Forming 4

Skunkworks appeared to have ____ task interdependence, while the Levittown builder seemed to have ____ task interdependence. -pooled; comprehensive -sequential; reciprocal -reciprocal; pooled -comprehensive; sequential -pooled; reciprocal

comprehensive; sequential

In Levittown building teams, slow foundation layers could delay finishing a house because framers, painters, electricians, and others must wait in order to complete the home, suggesting what type of task? -disjunctive -comprehensive -conjunctive -pooled -additive

conjunctive

At Skunkworks, engineers and builders worked jointly to avoid unbuildable designs, perhaps avoiding the phenomenon in which subgroups don't communicate and work effectively, called -outcome interdependence. -team-task roles. -disjunctive interdependence. -faultlines. -conjunctive task work.

faultlines.

The Menlo Park team was excited about their work and didn't mind going in on weekends because they believed in the team's purpose, called -team-task roles. -disjunctive interdependence. -goal interdependence. -conjunctive task work. -parallel interdependence.

goal interdependence.

According to your text, team members can best operate more independently when they -are willing to meet in-person to supplement remote meetings. -have software that allows real-time and frequent meetings. -are at the management level or above. -are in-person rather than remote. -have high levels of team-relevant knowledge from outside experts.

have high levels of team-relevant knowledge from outside experts.