Organizational Behavior Chapter 1 Quiz
___ is the first step on the three step journey (or approach) of the Organizing Framework
Defining the problem
OB concepts and theories can be classified into three broad categories: person factors, group characteristics and environmental characteristics
False
Soft skills are job specific; they are useful only in certain jobs.
False
There is only one best way to manage people, teams, or organizations. A particular managements practice that worked today will work tomorrow. This is called the contingency approach
False
The contingency approach suggests that
The best answer depends on the situation
A problem is
a gap between an actual and a desired situation
___ highlight the fact that choosing among available options is not always a choice between right and wrong
ethical dilemmas
Harriet saw Josephine cheating on a test in their OB class. However, she did not report this because Josephine is on her team in the class and she feared that Josephine might be kicked out of the class and that this would hurt her team's chances of doing well on their project. Harriet is experiencing
motivated blindness
___, with which you can build goodwill, include personality, teamwork and leadership.
personal attributes
Problem solving and critical thinking are ____ becuase they use logic and reasoning to develop and evaluate options
soft skills