Organizational Behavior Test 1

Which of the following statements regarding ethical behaviors in the workplace is true?

High levels of employee monitoring may reduce the frequency of unethical behaviors.

A student who needs to take breaks during his study sessions and who needs to move around after reading a chapter in his textbook is likely a(n) ___________ learner.

Kinesthetic

__________ is the degree to which a person is anxious, irritable, aggressive and moody.

Neuroticism

Which of the following is accurate according to OB research?

People perform better if goals are difficult rather than easy.

Which of the following statements regarding work attitudes and job performance is accurate?

People who are happy at work are more satisfied in their overall life too.

Which of the following statements about work attitude causes is accurate?

Person/job fit is positively related to job satisfaction

Research suggests which of the following relationships between performance and turnover?

Poor performers are more likely to quit their jobs compared to high performers.

Research on absenteeism indicates which of the following statements to be accurate?

Problems in job design can result in absenteeism.

Which of the following statements regarding trends that represent challenges for organizational behavior is correct?

Sustainable business practices present a challenge to reconciling accountability to shareholder wealth generation with attention to social responsibility.

Which of the following federal laws prohibits discrimination in employment against lesbian, bisexual, gay and transgender individuals?

There is currently no federal law protecting lesbian, bisexual, gay and transgender individuals.

Gender discrimination is prohibited by which of the following laws?

Title VII of the Civil Rights Act

Which of the following laws prohibits discrimination based on race, color, sex or national origin?

Title VII of the Civil Rights Act

Journaling is an effective developmental technique. Which of the following is true about the process of journaling?

Tracking changes in yourself can be motivating.

Which of the following is an illegal interview question?

What are your childcare arrangements?

Which of the following statements about positive and negative affectivity is correct?

When negative affective people comprise a team, there tends to be less cooperation among members.

The similarity/attraction phenomenon may explain which of the following?

Women do not earn salaries as high as that of their male counterparts.

Which of the following statements regarding job attitudes and cultural differences is true?

Work-family conflict lowers job satisfaction in individualistic cultures.

Which of the following is a deep-level diversity trait?

aggressiveness

Which of the following is accurate for the relationship between attitudes and performance?

all of the above

Which instrumental value might surveys find to be prevalent in Wall Street brokers?

ambition

Companies track employee work attitudes through

attitude surveys

Individuals with an internal locus of control

believe that what happens to them is their own doing.

Among the limitations associated with using personality tests in employee selection is

candidates faking their answers.

The values, beliefs, and customs that exist in a society is

culture

Person/job fit is the

degree to which a person's skill, knowledge, abilities and other characteristics match the job demands.

Person/organization fit is the

degree to which a person's values, personality, goals and other characteristics match those of the organization.

Research on the relationship between personality and job performance indicates

dependable people are better performers than those less dependable.

The ways in which people are similar or different from one another is

diversity

All of the following are general mental abilities EXCEPT

emotional intelligence

To be effective in keeping up your skill set in the future, make sure to

excel at something so it sets you apart.

People from Europe and the United States have higher levels of ___________ than that of Asia and Africa

extraversion

Empathy is to agreeableness as sociability is to ______________.

extraversion.

A culture that values maintaining good relationships, caring for the weak and quality of life is

feminine culture

Research conducted in an actual organization is

field of study

The faculty of a Midwestern business school is comprised of 33 males and 4 females. The past five candidates hired have all been male. There seems to be a (an)__________ diversity issue in this workplace.

gender

Research indicates which of the following factor is the strongest predictor of job performance?

general mental ability

Bill is the quarterback of his college football team. The team was 10-0, but lost this week after what Bill says was a very bad call by the referee. Bill seldom says anything about how the referees called any game, but he is very vocal about this one. You know that Bill works hard both on the field and off. You talk to other players on the team and they complain about the referee's call also. The fact that Bill seldom complains about the referees suggests he has

high distinctiveness.

John said, "If I just hadn't had that argument with my girlfriend last night, I wouldn't have been so upset and I would have done much better on my finance exam." John exhibits

high external locus of control.

Which of the following factors is a major predictor of job performance?

how we are treated at work

Which of the following is a key level of analysis investigated in Organizational Behavior

individual

In the Myers-Briggs Type Indicator, what dimension describes those who derive their energy from inside?

introversion

A shamrock organization

is comprised of one-third regular employees, one-third temporary employees, and one-third offshore employees.

The glass ceiling

is the underrepresentation of women in executive and upper level management positions of companies.

According to the authors of Organizational Behavior, a company's greatest asset is

its people

If one looks at the number of studies conducted on attitude, which of the following seems to be the most important?

job satisfaction

Happiness at work can be enhanced by

knowing yourself and what you want from the job.

Research that is performed under very controlled conditions and can include observation, interviews, or experiments is called

lab study

Research indicates that the most important determinant of ethical behavior in an organization is

manager commitment to ethical behavior.

In cultures high in power distance

managers are believed to be more powerful and deserving of respect.

Lauren takes a personality survey and finds she strongly exhibits the trait of agreeableness. She might be described as being

nice, tolerant, sensitive and kind.

The systematic study and application of knowledge about how individuals and groups act within the organizations where they work is

organizational behavior.

The relatively stable feelings, thoughts, and behavioral patterns a person has is

personality.

Which of the following factors is not a cause of high levels of absenteeism in a firm?

positive work attitudes

Hofstede found that countries differ on the equality or hierarchy among people or its

power distance.

The Age Discrimination in Employment Act

prohibits discrimination against employees age 40 or older.

The Americans with Disabilities Act

prohibits discrimination in employment against individuals with physical or mental disabilities if these employees are otherwise qualified to do their jobs with or without reasonable accommodation.

Organizational behavior draws heavily on personality and motivation studies from what other discipline?

psychology

Acme Corporation sales associates are generally attractive Caucasian college age men and women. Individuals who work in the stock room unpacking and readying clothing for displays are young, Asian and African American employees. This scenario suggests that Acme may need to examine their recruiting efforts to address __________ diversity in their stores

race

Values

refer to stable life goals people have, reflecting what is most important to them

Which of the following statements about work attitude causes is true?

role ambiguity can lead to job dissatisfaction.

Mike went to his friend Abe's house with Nick. When the pair returned to Mike's house, Nick said, "Mike, isn't Abe's cat the brightest orange cat you've ever seen?" Mike replied, "Nick to be honest, I didn't notice anything but Abe's dog. I'm afraid of dogs and wasn't sure if he would bother me or not." Mike exhibited

selective visual perception at Abe's house.

Work on team processes has been carried out in what area?

sociology

"Women are bad drivers," is an example of a

stereotype

The car was traveling very slowly on the highway in front of Ned. He turned to Sally and said, "This is ridiculous, we are never going to get there on time. That must be a woman driver in front of us!" Ned is engaging in

stereotyping.

Which of the following is accurate according to organizational behavior research?

successful companies treat their employees well.

Demographic traits make up

surface diversity.

Our first interaction with individuals makes us aware of

surface diversity.

To facilitate his learning in a college course, a visual learner would likely

take notes during class.

Companies in cultures high in uncertainty avoidance

tend to have written employment contracts for employees.

Hypotheses are

tentative guesses for expected observations that can be tested.

Self-esteem is

the degree to which a person has overall positive feelings about him or herself.

Organizational commitment is

the emotional attachment people have toward the company they work for.

Validity is

the truth of a measurement

n analyzing the data, the researcher notes that as employee absences increase, scores on performance evaluations decrease. This suggests

there is a correlation between employee absenteeism and employee performance.

Which of the following employees is more likely to turnover?

those who have negative work attitudes

Employees with which of the following personality traits would experience high job satisfaction?

those with positive affective dispositions

Removing your hat during the playing of The National Anthem in the United States is an example of the value of ________________.

tradition.

Which of the following is likely to produce an effective organization?

A firm that employs selective hiring practices.

Which of the following is a research finding about race diversity? According to prior research findings,

African Americans are more likely to turnover than their Caucasian counterparts.

Which of the following statements regarding turnover is true?

Even though they are very unhappy with a job, employees may not leave an organization.