POFT 201 3.3.12 SB Reading: Ch4 Additional Media in Business Writing
What is an emoji?
An icon of a face used to convey emotion
Twitter is not right for what industry?
Retail
Appropriate uses of social media by business professionals include ______. (Choose every correct answer.)
locating new clients promoting product lines networking with other professionals
How are text messages used?
to send short messages
What need led to the use of abbreviations in text messaging?
Brevity
Which of the following statements about employees posting on social media sites are true?
Employers can monitor employees' computer usage at work. Private details can be made public. They could post something that contradicts their employer's image.
Which of the following are true of instant messages? (Choose every correct answer.)
In business situations they should use professional language and focus on the objective. The language used in them should reflect the relationship of the people involved in the conversation. They are similar to telephone conversations.
How does social media affect job seekers? (Choose every correct answ
Inappropriate postings can remove them from consideration for a position. It helps showcase their skills if done professionally. It is often a place that employers check when making hiring decisions.
Which statements are true about emojis? (Choose every correct answer.)
Many software programs give users the option to replace text with emojis. Emojis have largely taken the place of typed symbols used to convey emotion. Many devices automatically replace typed symbols with emojis.
Which of the following is a true statement about using social media sites?
Messages are usually short.
What are the important steps to writing effective business texts? (Choose every correct answer.)
Predict the reader's needs Compile information Identify viable choices
Gabriela needs to text her Mitzi to see which type of rental car they should get for their trip the next day. How can she best streamline the process?
Provide a list of available vehicle choices and give each choice a number
Which is an example of a text message using abbreviations for brevity?
TYT Sheila, CU later
In general, which of the following is the best channel for quick and immediate communication?
Text messaging
Alfonz needs to communicate with a colleague about an impending sales transaction. He is set to meet the client in a matter of minutes, so time is of the essence. Which would be the two most appropriate channels of communication for Alfonz to use?
Text messaging Instant messaging
Which of the following statements are true about text messages?
They are generally used with mobile devices.
What should you keep in mind about social media channels?
They have greatly different audiences.
Business applications of social media sites ______.
differ greatly from personal applications
One recent study said that people who use smiley emojis in workplace communication are perceived as ______.
incompetent
An instant, text-based form of communication sometimes known as online chatting is ______.
instant messaging
What are some of the best practices for using emojis in the workplace? (Choose every correct answer.)
make sure they are appropriate for the topic Use them minimally Make sure they are culturally appropriate Use them only if they send a clear message
When posting on social media sites, ______. (Choose every correct answer.)
messages should be clear and concise the main idea should be placed at the beginning of the message it is important to select a site used by the intended audience
Instant messages are written like spoken discussions because they are similar to ______.
phone conversations
Examples of poor choices to post on social media include which of the following? (Choose every correct answer.)
sexually explicit jokes Personal views on divisive social issues Criticisms of a supervisor
Instant messaging is a communication form that ______.
takes place in real time
