Practice TAP Exam Review

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Generally, what monetary value of items purchased in Europe duty-free can a U.S. resident bring back?

$800

If clients refuse to take a travel counselor's advice about the potential risk in booking in a particular supplier or package, they often will be asked to sign what is commonly known as what?

A disclaimer statement

What is a narrow body of land connecting two larger bodies of land?

A isthmus

The best place to put an ad that would target niche clients would be where?

A special-interest magazine

What is a departure tax?

A tax travelers pay when leaving a country

The trade association that lobbies governments and speaks to the public on behalf of its members, who includes travel agents as well as others in the travel industry is what?

ASTA

The Airlines Reporting Corporation (ARC) performs what functions?

Accredits travel agencies, supplies documents for use in selling airline tickets , and provides a centralized system for processing sales of airline tickets

This train, launched in 2000 by Amtrak, offers high speed service between Boston, New York, and Washington.

Acela Express

What describes a "blackout date"?

Airlines promotional fares are not available

What is the practice of buying two discount tickets and rearranging departures and returns to avoid restrictions on the discount ticket?

Back-to-back ticketing

What is a difference between business travelers vs. leisure travelers?

Business travelers usually know where and when they want to travel

What are the main types of travel?

Business/corporate, VFR, and leisure travel

What are companies that sell travel agent credentials to outside sales agents but provide minimal support and training called?

Card mills

Companies that negotiate with airlines to buy and resell seats on flights at bargain rates are what?

Consolidators

The U.S. Department of State distributes what types of information?

Consular information sheets, public announcements, and travel warnings

Recommending travel insurance is an example of what?

Cross-selling

What types of travel are considered a special-interest market?

Culinary tours, adventure tours, or yoga retreats

What federal agencies play an important role in air travel today?

Department of Transportation, Transportation Security Administration, and National Transportation Safety Board

What are the four basic types of travel insurance?

Flight, travel accident and health, baggage and personal possessions, and trip cancellation or interruption.

What kind of tour is it that centers around mountaineering typically classified as?

Hard adventure tour

What are the three basic seasons for travel planning purposes?

High, shoulder, and low season

A travel counselor works at home selling travel and is affiliated with a host agency who provides operational and marketing support. The counselor is not an employee of the local agency; what is the best term for this counselor?

Independent contractor

According to Stanley Plog, where would a "venturer" travel to?

India

What factors make an impact on the cost of a hotel room?

Location of the hotel, location of the room within the hotel, the room size and furnishing, the occupancy, the meal (plan), the day and season, the price level and currency value, and the special facilities and services offered, or any special rates.

Crystal Cruises, the Yachts of Seabourn, and Silversea are examples of what types of cruise lines?

Luxury brands

What are rates quoted without commission called?

Net rates

What is a flight that has no intermediate stops called?

Nonstop

Effective ways to close a sale.

Offer to book, give choices, ask for the preferred method of payment, compliment the client, put a clock on the client, and check the availability.

This type of airline routing is similar to a round trip except that the passenger returns to a different city than the point of origin.

Open-jaw

The ARC provides what documents?

Passport, prepaid ticket advice, and miscellaneous charge order

What type of insurance covers bodily injury to the person who rents a car?

Personal accident insurance (PAI)

What is the term that refers to research gathered as the result of questionnaires sent to clients?

Primary data

Cruises to the northern and western Caribbean and to the Bahamas typically depart from Florida. Where do those to the southern Caribbean depart from?

San Juan, Puerto Rico

How could you best avoid the problem of a tour company bankruptcy and lost deposits?

Sell travel packages only of tour operators who belong to associations with consumer protection plans

What are some examples of consortia (or consortiums)?

Signature Travel Network, Ensemble Travel Group, Western Association of Travel Agencies, and Virtuoso.

What is it called when passengers traveling alone on a cruise line may have to pay an additional charge for single occupancy of accommodations?

Single supplement

Types of visas.

Student, business, transit, tourist, and visitor.

What does a wide-bodied plane indicate?

That is has two aisles and a middle section of seats

The Area Bank Settlement Plan, through which participating suppliers receive payment for sales from travel agents, is managed by the what?

The Airlines Reporting Corporation (ARC)

Who provides travelers information about health risks, specific disease abroad, and recommended immunizations?

The CDC

International travelers today deal with fewer differences in currency than they did a few years ago thanks to the number of countries that have adopted what currency?

The Euro

In what area would you book someone on a cruise in order to visit the pots of Barcelona, Spain; Cannes and Nice in the French Riviera; or Livorno, Italy?

The Mediterranean

What is the premier educational organization offering Certified Travel Associate, Certified Travel Counselor, and Certified Travel Industry Executive programs.

The Travel Institute

If a flight is canceled due to bad weather, what is the airline's legal obligation to the stranded passengers?

The airline has no legal obligation other than to try to book them on later flights

Who needs to be served in the corporate travel market?

The traveler, the company employing the traveler, and the (?) preferred suppliers(?), (or the travel planner) (pg. 15)

What does discretionary travel include?

VFR travel

What is the name of Canada's passenger train network linking Canadian cities from the Atlantic coast to the Pacific coast?

VIA Rail

Some European countries encourage visitors to shop by offering them a refund of this tax that is included in the price of many products and services.

Value-added tax

What are examples of special services that passengers might request?

Wheelchair assistance, special meals, or reservations for pets

What is an example of a benefit rather than a feature?

You can be as active or lazy as you want


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