Practice TAP Exam Review
Generally, what monetary value of items purchased in Europe duty-free can a U.S. resident bring back?
$800
If clients refuse to take a travel counselor's advice about the potential risk in booking in a particular supplier or package, they often will be asked to sign what is commonly known as what?
A disclaimer statement
What is a narrow body of land connecting two larger bodies of land?
A isthmus
The best place to put an ad that would target niche clients would be where?
A special-interest magazine
What is a departure tax?
A tax travelers pay when leaving a country
The trade association that lobbies governments and speaks to the public on behalf of its members, who includes travel agents as well as others in the travel industry is what?
ASTA
The Airlines Reporting Corporation (ARC) performs what functions?
Accredits travel agencies, supplies documents for use in selling airline tickets , and provides a centralized system for processing sales of airline tickets
This train, launched in 2000 by Amtrak, offers high speed service between Boston, New York, and Washington.
Acela Express
What describes a "blackout date"?
Airlines promotional fares are not available
What is the practice of buying two discount tickets and rearranging departures and returns to avoid restrictions on the discount ticket?
Back-to-back ticketing
What is a difference between business travelers vs. leisure travelers?
Business travelers usually know where and when they want to travel
What are the main types of travel?
Business/corporate, VFR, and leisure travel
What are companies that sell travel agent credentials to outside sales agents but provide minimal support and training called?
Card mills
Companies that negotiate with airlines to buy and resell seats on flights at bargain rates are what?
Consolidators
The U.S. Department of State distributes what types of information?
Consular information sheets, public announcements, and travel warnings
Recommending travel insurance is an example of what?
Cross-selling
What types of travel are considered a special-interest market?
Culinary tours, adventure tours, or yoga retreats
What federal agencies play an important role in air travel today?
Department of Transportation, Transportation Security Administration, and National Transportation Safety Board
What are the four basic types of travel insurance?
Flight, travel accident and health, baggage and personal possessions, and trip cancellation or interruption.
What kind of tour is it that centers around mountaineering typically classified as?
Hard adventure tour
What are the three basic seasons for travel planning purposes?
High, shoulder, and low season
A travel counselor works at home selling travel and is affiliated with a host agency who provides operational and marketing support. The counselor is not an employee of the local agency; what is the best term for this counselor?
Independent contractor
According to Stanley Plog, where would a "venturer" travel to?
India
What factors make an impact on the cost of a hotel room?
Location of the hotel, location of the room within the hotel, the room size and furnishing, the occupancy, the meal (plan), the day and season, the price level and currency value, and the special facilities and services offered, or any special rates.
Crystal Cruises, the Yachts of Seabourn, and Silversea are examples of what types of cruise lines?
Luxury brands
What are rates quoted without commission called?
Net rates
What is a flight that has no intermediate stops called?
Nonstop
Effective ways to close a sale.
Offer to book, give choices, ask for the preferred method of payment, compliment the client, put a clock on the client, and check the availability.
This type of airline routing is similar to a round trip except that the passenger returns to a different city than the point of origin.
Open-jaw
The ARC provides what documents?
Passport, prepaid ticket advice, and miscellaneous charge order
What type of insurance covers bodily injury to the person who rents a car?
Personal accident insurance (PAI)
What is the term that refers to research gathered as the result of questionnaires sent to clients?
Primary data
Cruises to the northern and western Caribbean and to the Bahamas typically depart from Florida. Where do those to the southern Caribbean depart from?
San Juan, Puerto Rico
How could you best avoid the problem of a tour company bankruptcy and lost deposits?
Sell travel packages only of tour operators who belong to associations with consumer protection plans
What are some examples of consortia (or consortiums)?
Signature Travel Network, Ensemble Travel Group, Western Association of Travel Agencies, and Virtuoso.
What is it called when passengers traveling alone on a cruise line may have to pay an additional charge for single occupancy of accommodations?
Single supplement
Types of visas.
Student, business, transit, tourist, and visitor.
What does a wide-bodied plane indicate?
That is has two aisles and a middle section of seats
The Area Bank Settlement Plan, through which participating suppliers receive payment for sales from travel agents, is managed by the what?
The Airlines Reporting Corporation (ARC)
Who provides travelers information about health risks, specific disease abroad, and recommended immunizations?
The CDC
International travelers today deal with fewer differences in currency than they did a few years ago thanks to the number of countries that have adopted what currency?
The Euro
In what area would you book someone on a cruise in order to visit the pots of Barcelona, Spain; Cannes and Nice in the French Riviera; or Livorno, Italy?
The Mediterranean
What is the premier educational organization offering Certified Travel Associate, Certified Travel Counselor, and Certified Travel Industry Executive programs.
The Travel Institute
If a flight is canceled due to bad weather, what is the airline's legal obligation to the stranded passengers?
The airline has no legal obligation other than to try to book them on later flights
Who needs to be served in the corporate travel market?
The traveler, the company employing the traveler, and the (?) preferred suppliers(?), (or the travel planner) (pg. 15)
What does discretionary travel include?
VFR travel
What is the name of Canada's passenger train network linking Canadian cities from the Atlantic coast to the Pacific coast?
VIA Rail
Some European countries encourage visitors to shop by offering them a refund of this tax that is included in the price of many products and services.
Value-added tax
What are examples of special services that passengers might request?
Wheelchair assistance, special meals, or reservations for pets
What is an example of a benefit rather than a feature?
You can be as active or lazy as you want