Practice Test Review

D

A large span of control throughout an organization invariably results in (A) low morale (B) high morale (C) an excess workload for each manager (D) a flat (horizontal) organizational structure (E) a tall (vertical) organizational structure

B

A multinational company expands its operation to Brazil and hires Brazilians to manage the operation of the new branch. The company is using which type of approach to expand its operations? (A) Ethnocentric (B) Polycentric (C) Monocentric (D) Geocentric (E) Egocentric

D

A performance-appraisal method that utilizes evaluation information from supervisors, employees, and coworkers is known as (A) paired-comparison feedback (B) programmed-feedback decision (C) behaviorally anchored rating scale (D) 360-degree feedback (E) graphic rating scale

D

A type of control device for assessing the progress of planned activities and the expenditure of resources allocated to their accomplishments is referred to as (A) a strategic plan (B) an organizational chart (C) a tactical plan (D) a budget (E) a proposal

C

An international cultural matrix that identifies key characteristics of national cultures, including individuality and Power-Distance is called (A) The cross-cultural assessment matrix (B) The Rolfson Assessment Matrix (C) The Hofstede Matrix (D) The Global Differentiation Matrix (E) The Global Cultural Comparison Matrix

B

Coercive power involves the power to (A) promote (B) punish (C) reward (D) allow participation (E) delegate

E

Decentralization tends to be encouraged by which of the following business trends? I. Product diversification II. Telecommuting III. Geographical expansion of operations (A) I only (B) II only (C) III only (D) I and III only (E) I, II, and III

E

In Michael Porter's five forces model of globalenvironmental scanning, which of the followingis one of the five forces? (A) Sociocultural factors (B) Inflation (C) Technology transfer (D) Material artifacts of culture (E) Power of suppliers

C

In the Generic Competitive Model, which of these would describe a competitor who concentrates on a small market niche and attempts to offer products to that niche at the lowest price? (A) Generic Cost Leader (B) Generic Differentiated Competitor (C) Focused Cost Leader (D) Focused Differentiated Competitor (E) Niche Price Competitor

C

McGregor's Theory Y states that workers (A) naturally dislike work and avoid it when possible (B) have lower capacity for intrinsic motivation than do managers (C) naturally enjoy work and see it as a source of fulfillment and satisfaction (D) should be monitored closely while performing critical tasks (E) naturally distrust managers and seek independence

A

Preparation of which of the following is the most logical first step in developing an annual operating plan? (A) A sales forecast by product (B) A production schedule by product (C) A flow-of-funds statement by product (D) A plant and equipment requirement forecast (E) A pro forma income statement and balance sheet

E

The version of variable pay that involves compensation to employees based on the overall profitability of their organization is called (A) team compensation (B) cross-functional compensation (C) performance bonus (D) bottom-line sharing (E) gainsharing

B

Under what circumstances is transactional leadership least likely to be effective? (A) Periods of stability (B) Periods of great change and uncertainty (C) Within a closely-knit group (D) When employees are poorly motivated (E) In an assembly-line production operation

C

What curve shows the progress of sales of a new product from initial launch to final decline? (A) BCG Matrix (B) Product Adoption Curve (C) Product Life Cycle Curve (D) Product sales forecast (E) The Leaman Curve

A

What forecasting technique involves soliciting best-guesses and opinions from a broad variety of experts and then summing or averaging their responses? (A) Delphi technique (B) Group summation analysis (C) Oswald-Baker scenario assessment (D) Strategic averaging (E) Team thinking

A

When in group meetings, Mikhail routinely shows skills in reducing tension among members, supporting others' ideas, and showing sensitivity to the decreased performance of fellow members caused by fatigue. He is exhibiting which of the following types of group roles? (A) Maintainance (B) Task (C) Gatekeeper (D) Decisional (E) Follower

E

Which of the following basic leadership styles most closely matches the "high structure, low consideration" of the Ohio State leadership studies? (A) Country club (B) Team (C) Selling (D) Relationship motivated (E) Telling

C

Which of the following best describes managerial ethics? (A) It is the social obligation that the individual manager has to fulfill. (B) It is a statement of the social responsibility of the organization. (C) It is the standard of conduct that guides a person's decisions and behavior. (D) It is the mission statement of the organization. (E) It is a behavior that conforms to legal principles of justice.

E

Which of the following best illustrates informal organization? (A) Line authority, such as that of the field marshal and battalion commander in the military (B) Staff authority, such as that of personnel or cost control in manufacturing (C) Functional authority, such as corporate supervision of the legal aspect of pension plans in branch plants (D) Groupings based on position titles (E) Groupings based on such factors as technical ability, seniority, and personal influence

E

Which of the following control techniques is most likely to emphasize the importance of time? (A) Break-even charts (B) Physical standards (C) Quality circles (D) Variable budgeting (E) Program Evaluation and Review Technique (PERT)

B

Which of the following describes the critical path in a Program Evaluation and Review Technique (PERT) process? (A) Parts that require the most costly materials (B) The most time-consuming sequence of events and activities (C) The shortest route to the project completion (D) The central guideline for quality control (E) The property insurance

E

Which of the following is a quantitative technique that can be used to predict employee performance based on such factors as education, seniority, job-related skills, and job satisfaction? (A) Time-series analysis (B) Econometric modeling (C) Sales force composition (D) Econometric indicators (E) Regression modeling

A

Which of the following is the primary purpose of the management-by-objectives (MBO) approach? (A) Aligning goal setting and planning (B) Creating a dynamic and complex work environment (C) Reducing employee resistance to change (D) Implementing standard operating procedures (E) Implementing a decision rule to respond to a designated problem

D

Which of the following is the series of international standards designed to manage and minimize the harmful effects of businesses on the environment? (A) ISO 9000 (B) ISO 10000 (C) ISO 12000 (D) ISO 14000 (E) ISO 16000

A

Which of the following oversees the transformation process that converts inputs such as labor and raw materials into outputs such as goods and services? (A) Operation management (B) Control management (C) Strategic management (D) Human resource management (E) Project management

D

Which of the following pairs of functions of management are most closely interdependent? (A) Staffing and organizing (B) Staffing and controlling (C) Planning and leading (D) Planning and controlling (E) Disciplining and recruiting

C

Which of the following people is associated with the development of the Theory X and Theory Y model? (A) Abraham Maslow (B) Elton Mayo (C) Douglas McGregor (D) Frederick Taylor (E) Lillian Gilbreth

B

Which of the following practices enhances job content by building into the job more motivating factors such as responsibility, achievement, recognition, and personal growth, as advocated by Frederick Herzberg? (A) Job enlargement (B) Job enrichment (C) Job rotation (D) Job reengineering (E) Job intensification

E

Which of the following theories of motivation states that people are demotivated by rewards that are perceived as unfair? (A) Expectancy theory (B) Hierarchy of needs theory (C) Justice theory (D) Theory X (E) equity theory

E

Which type of leadership depends on the possession of a "magnetic" personality and the ability to attract followers based on your personal characteristics? (A) Transactional (B) Participative (C) Laissez-faire (D) Group-dominant (E) Transformational