Principles of Management

Organizing includes _____________.

determining who does what tasks

A finance manager who reads the Wall Street Journal on a regular basis would be performing which role?

monitor

The emphasis that managers give to various roles seems to be based on their ________

organizational level

The management process functions consist of ____________

planning, organizing, leading, and controlling

Many of Mintzberg's roles align with the basic functions of management. For example, the _____________ role is a part of planning.

resource allocation

Understanding building codes would be considered a _____________ skill for a building contractor.

technical

The three essential managerial skills put forth by Katz include ____________

technical, human, and conceptual

Efficiency refers to _____________.

the relationship between inputs and outputs

Executive vice president, president, managing director, chief operating officer, chief executive officer, or chairman of the board are positions associated with which of the following levels of management?

top managers

Which one of the following phrases is best associated with managerial conceptual skills?

using information to solve business problems

The process of monitoring, comparing, and correcting is called _____________.

Controlling

________ distinguishes a managerial position from a nonmanagerial one.

Coordinating and integrating others' work

The five management functions of planning, organizing, commanding, coordinating, and controlling was proposed by ___________

Henri Fayol

_________ developed a categorization scheme for defining what managers do, consisting of 10 different but highly interrelated roles.

Henry Mintzberg

Managers with good __________ are able to get the best out of their people.

Human skills

The ability to work well with other people, both individually and in a group, use _______________

Human skills

According to Mintzberg's management roles, the _____________ roles are those that involve people and other duties that are ceremonial and symbolic in nature.

Interpersonal

According to the textbook, all of the following are managerial roles that are more important at the higher levels of the organization except ________________.

Leader

Many of Mintzberg's roles align with the basic functions of management. For example, all three interpersonal roles are part of the _____________ function.

Leading

A human resource manager attending a local Society for Human Resource Management meeting would be functioning in which role?

Liason

________ is the process of getting activities completed efficiently and effectively with and through other people

Management

All levels of management between the supervisory level and the top level of the organization are termed

Middle managers

Writing an organizational strategic plan is an example of the ______________ management function.

Planning

Which of the following is not an example of a decisional role according to Mintzberg?

Spokesperson

Which of the following is not an example of an interpersonal role according to Mintzberg?

Spokesperson

Which of the following skills are more important at lower levels of management, as these managers are dealing directly with employees doing the organization's work?

Technical

Managers who are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization are _____________.

Top managers

An organization is ______________.

a deliberate arrangement of people to accomplish some specific purpose

Supervisor is another name for whom?

a first-line manager

The lowest level of management is __________

a first-line manager

Universality of management means that _____________

all managers in all organizations perform the four management functions

Which of the following types of skills are described with terms such as abstract situations and visualization?

conceptual

The distinction between a managerial position and a nonmanagerial position is ____________

coordinating the work of others

A manager's success is typically _______________.

dependent on others' work performance

Organizations that are well managed ____________.

develop a loyal customer base, grow, and prosper

Whereas _____________ is concerned with the means of getting things done, _____________ is concerned with the ends, or attainment of organizational goals.

efficiency; effectiveness

Effectiveness is synonymous with _____________.

goal attainment

In successful organizations, ______________

high efficiency and high effectiveness go hand in hand

The roles of disseminator, figurehead, negotiator, liaison, and spokesperson are more important at the __________ levels of the organization.

higher

According to Mintzberg's management roles, the ______________ roles involve receiving, collecting, and disseminating information.

informational

One of the common characteristics of all organizations is ____________ , which is typically expressed in terms of its goals.

its purpose

Technical skills include _______________.

knowledge of and proficiency in a certain specialized field

The _____________ role is more important for lower-level managers than it is for either middle- or toplevel managers.

leader

A manager resolving conflict among organizational members is performing what function?

leadership

Mentoring is primarily associated with the management function of ________

leading

All of the following are examples of informational roles according to Mintzberg except ____________.

liasion

Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ___________.

manager

Managers with titles such as department head, project leader, plant manager, or division manager are

middle managers