Principles of Management
Organizing includes _____________.
determining who does what tasks
A finance manager who reads the Wall Street Journal on a regular basis would be performing which role?
monitor
The emphasis that managers give to various roles seems to be based on their ________
organizational level
The management process functions consist of ____________
planning, organizing, leading, and controlling
Many of Mintzberg's roles align with the basic functions of management. For example, the _____________ role is a part of planning.
resource allocation
Understanding building codes would be considered a _____________ skill for a building contractor.
technical
The three essential managerial skills put forth by Katz include ____________
technical, human, and conceptual
Efficiency refers to _____________.
the relationship between inputs and outputs
Executive vice president, president, managing director, chief operating officer, chief executive officer, or chairman of the board are positions associated with which of the following levels of management?
top managers
Which one of the following phrases is best associated with managerial conceptual skills?
using information to solve business problems
The process of monitoring, comparing, and correcting is called _____________.
Controlling
________ distinguishes a managerial position from a nonmanagerial one.
Coordinating and integrating others' work
The five management functions of planning, organizing, commanding, coordinating, and controlling was proposed by ___________
Henri Fayol
_________ developed a categorization scheme for defining what managers do, consisting of 10 different but highly interrelated roles.
Henry Mintzberg
Managers with good __________ are able to get the best out of their people.
Human skills
The ability to work well with other people, both individually and in a group, use _______________
Human skills
According to Mintzberg's management roles, the _____________ roles are those that involve people and other duties that are ceremonial and symbolic in nature.
Interpersonal
According to the textbook, all of the following are managerial roles that are more important at the higher levels of the organization except ________________.
Leader
Many of Mintzberg's roles align with the basic functions of management. For example, all three interpersonal roles are part of the _____________ function.
Leading
A human resource manager attending a local Society for Human Resource Management meeting would be functioning in which role?
Liason
________ is the process of getting activities completed efficiently and effectively with and through other people
Management
All levels of management between the supervisory level and the top level of the organization are termed
Middle managers
Writing an organizational strategic plan is an example of the ______________ management function.
Planning
Which of the following is not an example of a decisional role according to Mintzberg?
Spokesperson
Which of the following is not an example of an interpersonal role according to Mintzberg?
Spokesperson
Which of the following skills are more important at lower levels of management, as these managers are dealing directly with employees doing the organization's work?
Technical
Managers who are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization are _____________.
Top managers
An organization is ______________.
a deliberate arrangement of people to accomplish some specific purpose
Supervisor is another name for whom?
a first-line manager
The lowest level of management is __________
a first-line manager
Universality of management means that _____________
all managers in all organizations perform the four management functions
Which of the following types of skills are described with terms such as abstract situations and visualization?
conceptual
The distinction between a managerial position and a nonmanagerial position is ____________
coordinating the work of others
A manager's success is typically _______________.
dependent on others' work performance
Organizations that are well managed ____________.
develop a loyal customer base, grow, and prosper
Whereas _____________ is concerned with the means of getting things done, _____________ is concerned with the ends, or attainment of organizational goals.
efficiency; effectiveness
Effectiveness is synonymous with _____________.
goal attainment
In successful organizations, ______________
high efficiency and high effectiveness go hand in hand
The roles of disseminator, figurehead, negotiator, liaison, and spokesperson are more important at the __________ levels of the organization.
higher
According to Mintzberg's management roles, the ______________ roles involve receiving, collecting, and disseminating information.
informational
One of the common characteristics of all organizations is ____________ , which is typically expressed in terms of its goals.
its purpose
Technical skills include _______________.
knowledge of and proficiency in a certain specialized field
The _____________ role is more important for lower-level managers than it is for either middle- or toplevel managers.
leader
A manager resolving conflict among organizational members is performing what function?
leadership
Mentoring is primarily associated with the management function of ________
leading
All of the following are examples of informational roles according to Mintzberg except ____________.
liasion
Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ___________.
manager
Managers with titles such as department head, project leader, plant manager, or division manager are
middle managers
