Principles of MIS chapter 12 quiz

GDSS such as Cisco Collaboration Meeting Rooms Hybrid can handle up to: 500 participants. 5 participants. 5000 participants. 50 participants. 1000 participants.

500

The management methodology of using a firm's strategy to generate operational targets for the business and measuring progress towards them using the firm's enterprise systems is called: BPM. benchmarks. the balanced scorecard method. KPIs. business intelligence.

BPM

An information system for a building company that tracks construction costs for various projects across the United States would be categorized as a type of: GDSS. GSS. MIS. BPM. KPI.

MIS

Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers? Managers give high priority to maintaining a diverse web of contacts. Managers perform a low number of activities for a high percentage of time. Managers prefer oral forms of communication. Managers prefer current, specific, ad-hoc information. Managers perform a great deal of work at an unrelenting pace.

Managers perform a low number of activities for a high percentage of time.

Which of the following statements best describes the term business intelligence? The tools and techniques used to analyze and understand business data Information systems involved in business decision making Enterprise systems used to make business decisions The infrastructure for collecting and managing business data Software developed exclusively for business management

Software developed exclusively for business management

Which of the following systems support a manager's role as leader of an organization? MIS E-mail ESS DSS Telepresence systems

Telepresence systems

Which of the following is not one of the Simon's four stages of decision making? Analysis Design Implementation Intelligence Choice

analysis

Which of the following BI tools or abilities has been driving the movement toward "smart cities?" Big data analytics Data mining Chi-square analysis Predictive analytics OLAP

big data analytics

Which of the following is not one of the six main analytic functionalities of BI systems for helping decision makers understand information and take action? Drill down Forecasts, scenarios, and models Business case archives Parameterized reports Production reports

business case archives

A drawback to high-velocity, automated decision-making systems is that they are unable to: handle high volumes of decisions. be applied to situations outside of the financial world. control themselves and respond to new environments. handle structured decisions. handle semi-structured decisions.

control themselves and respond to new environments.

Predictive analytics is used for all of the following except: establishing consumer credit scores. determining the best routes for product delivery. identifying the most profitable customers. forecasting driver safety. anticipating customer response to price changes.

determining the best routes for product delivery.

true or false? The third stage in Simon's description of decision making is implementation.

false

The concept of management ________ describes situations in which managers act on preconceived notions that reject information that does not conform to their prior conceptions. politics inefficiency biases backgrounds filters

filters

High-velocity decision making systems are growing rapidly for decisions classed as: highly structured. financial. predefined. ad hoc. semi-structured.

highly structured

As discussed in the chapter text, the three main reasons that investments in information technology do not always produce positive results are: information quality, information integrity, and information accuracy. management support, technical logistics, and user compliance. organization, environment, culture. organization, culture, and technology. information quality, organizational culture, and management filters.

information quality, organizational culture, and management filters.

The ________ phase of decision making finds or recognizes a problem, need, or opportunity. intelligence design choice analysis implementation

intelligence

When managers represent their company in the outside world and perform symbolic duties, they are acting in their: leadership role. informational role. interpersonal role. decisional role. managerial role.

interpersonal role

Mintzberg outlined three categories of managerial roles: operational, management, and executive. cultural, organizational, and technical. interpersonal, informational, and decisional. middle management, senior management, executive. control, leadership, oversight.

interpersonal, informational, and decisional.

All of the following managerial roles can be supported by information systems except: nerve center resource allocator. liaison. negotiator. disseminator.

negotiator

A(n)________ report is produced when a user enters various values in a pivot table to filter data. SQL parameterized production ad hoc drill-down

parameterized

If you can follow a definite procedure to make a business decision, you are making a(n) ________ decision. procedural structured ad-hoc unstructured semi-structured

structured

A well-designed ESS will allow management to: analyze big data. create pivot charts. facilitate group decision making. create routine production reports as well as view overall business performance. track the activities of competitors.

track the activities of competitors.

true or false? A structured decision is repetitive and routine, for which known procedures provide solutions.

true

true or false? Data visualization technologies are used to help human users see patterns and relationships in large amounts of data.

true

true or false? GDSS facilitate the solution of unstructured problems by a set of decision makers working together as a group in either the same location or different locations.

true

true or false? The choice phase of Simon's decision-making model includes choosing among solution alternatives.

true

true or false? The classical model of management does not address what exactly managers do when they plan, decide things, and control the work of others.

true

true or false? You can use location analytics to determine how best to route your deliveries of products to retail outlets.

true

Which type of decision is deciding whether to introduce a new product line? Nonrecurring Structured Unstructured Procedural Recurring

unstructured

Which quality dimension of information is concerned that the data values of an information source fall within a defined range? Validity Consistency Accessibility Timeliness Completeness

validity