Principles of MIS Chapter 13 quiz

What is the greatest barrier to successful business process change? Ineffective project management Organizational culture Selecting the correct process to change Poor choice of technology Usability of implemented solution

Organizational culture

________ describe the transformation occurring within the lowest level of the data flow diagrams. Process specifications object-oriented frameworks Information requirements Design requirements Technology design plans

Process specifications

The process of creating workable information systems in a very short period of time is called: systems analysis and design. prototyping. end user design. RAD. JAD.

RAD

true or false? Web services are less expensive to weave together than proprietary components

True

The primary tool for representing a system's component processes and the flow of data between them is the: data flow diagram. process specifications diagram. data dictionary. object-oriented chart. structure chart.

data flow diagram.

true or false? The most common form of IT-enabled organizational change is automation.

true

Groups of objects are assembled into software components for common functions, which can be combined into large-scale business applications, in which type of software development? Agile development Structured methodologies Component-based development RAD Object-oriented development

Component-based development

Which process develops a detailed description of the functions that a new information system must perform? Systems design Requirements analysis Feasibility study Test plan development Management plan

Requirements analysis

A software package evaluation process is often based on a series of questions sent to vendors, called a(n): logical design document. systems design document. strategic planning document. request for proposal. information systems management plan.

request for proposal.

True or false? Rationalization of procedures describes a radical rethinking of the business models.

False

Which of the following may occur when systems are created rapidly, without a formal development methodology? The organization quickly outgrows the new system. IT specialists dominate the design of the system. Testing and documentation may be inadequate. Hardware, software, and quality standards are less important. End users can take over the work of IT specialists.

Testing and documentation may be inadequate.

In the traditional systems life cycle, end users: have no input. are limited to providing information requirements and reviewing the technical staff's work. are important and ongoing members of the team from the original analysis phase through maintenance. control the development of the system. are important only in the testing phases.

are limited to providing information requirements and reviewing the technical staff's work.

A "responsive design" for mobile applications is a design that responds to a user's: needs. digital device and screen size. gestures. location. voice commands.

digital device and screen size.

true or false? A prototype is a working version of an information system that serves as a final model.

false

During the ________ stage of system development, system specifications that were prepared during the design stage are translated into software code. programming implementation conversion acceptance testing systems analysis and design

programming

True or False? Systems development activities always take place in sequential order.

False

Which type of systems development is characterized by significantly speeding up the design phase and the generation of information requirements and involving users at an intense level? RAD Traditional Prototyping End-user development JAD

JAD

Which conversion process introduces the system first to a limited portion of the organization? Parallel strategy Limited cutover strategy Parallel approach strategy Phased approach strategy Pilot study strategy

Pilot study strategy

System testing: tests each program separately. includes all the preparations for the series of tests to be performed on the system. provides the final certification that the system is ready to be used in a production setting. tests the information requirements of a system. tests the functioning of the system as a whole in order to determine if discrete modules will function together as planned.

tests the functioning of the system as a whole in order to determine if discrete modules will function together as planned.

The oldest method for building information systems is: computer-aided software engineering. prototyping. the systems life cycle. component-based development. object-oriented development.

the systems life cycle.

true or false? A request for proposal (RFP) is a detailed list of questions submitted to software vendors.

true

true or false? A structure chart is a top-down chart, showing each level of design, its relationship to other levels, and its place in the overall design structure.

true

true or false? CASE tools facilitate the creation of clear documentation and the coordination of team development efforts.

true

true or false? End-user-developed systems can be completed more rapidly than those developed through the conventional systems lifecycle.

true

true or false? The systems life cycle methodology maintains a formal division of labor between end users and information systems specialists.

true

The entire system-building effort is driven by: user information requirements. documentation. six sigma. available information technology. feasibility studies.

user information requirements.

In order, what are the first three steps in BPM? 1. analyzing existing processes, 2. identifying processes for change, 3. designing the new process. 1. analyzing processes to change, 2. designing the new process, 3. measuring the optimized process. 1. identifying processes for change, 2. analyzing existing processes, 3. designing the new process. 1. identifying processes for change, 2. designing the new process, 3. implementing the new process. 1. designing new processes, 2. analyzing existing processes, 3. identifying processes for change.

1. identifying processes for change, 2. analyzing existing processes, 3. designing the new process.

True or false? Traditional structured development is more incremental than object-oriented development.

False

Acceptance testing: tests the functioning of the system as a whole. provides the final certification that the system is ready to be used in a production setting. tests each program separately in the system. includes all the preparations for the series of tests to be performed on the system. tests the conversion of legacy data to the new system.

provides the final certification that the system is ready to be used in a production setting. tests each program separately in the system.

In the direct cutover conversion strategy, the new system: is introduced in stages. replaces the old one at on an appointed day. and the old are run together. the old and new systems are run in parallel. is tested by an outsourced company.

replaces the old one at on an appointed day.

To show each level of a system's design, its relationship to other levels, and its place in the overall design structure, structured methodologies use: Gantt and PERT charts. process specifications. data flow diagrams. user documentation. structure charts.

structure charts.

A(n) ________ is the model or blueprint for an information system solution and consists of all the specifications that will deliver the functions identified during systems analysis. systems design document request for proposal information requirements document data flow diagram feasibility study

systems design document

Possible functions of BPM tools include all of the following except: testing the security of business processes. automating business processes. designing new processes. integrating existing systems to support business processes' improvements. identifying and document business processes.

testing the security of business processes.

Compared to the use of proprietary components, web services promise to be less expensive and less difficult to implement because of: their ability to integrate seamlessly with legacy systems. the ubiquity of the Internet. the ability to reuse web services components. their use of custom programming. their ability to enable communication among different systems using universal standards.

their ability to enable communication among different systems using universal standards.

___ provide(s) a methodology and tools for dealing with the organization's ongoing need to revise and optimize its numerous business processes. CASE tools Business process redesign Business process management TQM Systems analysis and design

Business process management

Which of the following is more powerful than rationalization of procedures? Systems analysis and design automation TQM Six sigma Business process redesign

Business process redesign

Which of the following statements about CASE is not true? CASE tools can improve communication between users and technical specialists. To be used effectively, CASE tools require organizational discipline. CASE provides hardware and software tools. CASE tools support iterative design. CASE tools facilitate the creation of clear documentation.

CASE provides hardware and software tools.

Transferring data from a legacy system to the new system would be defined by which category of system design specifications? Conversion Implementation Manual procedures Database Input

Conversion

________ is the process of changing from the old system to the new system. Conversion End user involvement Systems analysis and design Implementation Programming

Conversion

True or false? DevOps stands for "development opportunities."

False

In a parallel conversion strategy, the new system: replaces the old one on an appointed day. is tested by an outsourced company. and the old are run together for a time. is slowly converted from the old system. is introduced only to a limited area first.

and the old are run together for a time.

Object-oriented modeling is based on the concepts of: objects and inheritance. objects and relationships. classes and objects. class and inheritance. classes and relationships.

class and inheritance.

Organizational software packages often include ________ features that allow the software to be modified to meet organizational requirements. programming customization automation design object oriented

customization

true or false? Companies using DevOps, like Netflix, can update its production systems with new software in a matter of months.

false

true or false? Native apps are cheap to develop and only one version is required for different mobile operating systems.

false

true or false? Objects are grouped into hierarchies, and hierarchies into classes.

false

true or false? Organizations will adjust to new information systems without any special efforts if the system is a good system to begin with.

false

A systems building approach in which the system is developed as successive versions, each version reflecting requirements more accurately, is described to be: iterative. agile. object-oriented. end-user oriented. prototyped.

iterative.

Changes in hardware, software, documentation, or production to a production system to correct errors, meet new requirements, or improve processing efficiencies are termed: maintenance. production. acceptance. implementation. post-implementation.

maintenance.

A(n) ________ is an organizational change that involves rethinking the nature of the business and the nature of the organization itself. rationalization program automation program paradigm shift systems analysis business process redesign program

paradigm shift

In an object-oriented development framework for a university, how would the classes Degree, Mathematics, and Physics be related? Mathematics and Physics would be ancestors to Degree. Degree would be a subclass to Mathematics and Physics. Degree would be a sister class to Mathematics and Physics. Math, Physics and Degree are sister classes. Degree is a superclass to Mathematics and Physics.

Degree is a superclass to Mathematics and Physics.

Which of the following is not a top priority in mobile application development? Designing for a mobile device's camera or other features Designing for multitouch Saving resources Limiting the use of keyboards Designing for keyboard data entry

Designing for keyboard data entry

True or False? In component-based development, applications are developed one small portion at a time, with each portion able to function independently.

False

True or false? Documentation reveals how well a system works from both a technical standpoint, but not an end-user standpoint.

False

As a technical project manager, you have decided to propose implementing a prototyping methodology for a small web-based design project. What is the order of steps you will follow in this project? Identify user requirements, develop the prototype, use the prototype, revise and enhance the prototype. Develop the prototype; use the prototype; revise and enhance the prototype. Select the best prototype, define the requirements, and implement the prototype. Define the requirements, develop the prototype, revise and enhance the prototype. Define the requirements, develop solutions, select the best prototype, and implement the prototype.

Identify user requirements, develop the prototype, use the prototype, revise and enhance the prototype.

You are an IT project manager for an advertising firm. The firm wishes to create an online tool that will be used to survey focus group reactions to products in development. The most important consideration for the firm is being able to offer the tool as soon as possible as a new corporate service. However, you know that many of the senior managers that are business owners of this project have difficulty in understanding technical or software development issues, and are likely to change their requirements during the course of development. What development method would be most successful for this project? Prototyping Traditional JAD RAD End-user development

Prototyping

To understand and define the contents of data flows and data stores, system builders use: user documentation. process specifications diagrams. a data dictionary. data flow diagrams. systems analysis.

a data dictionary.

A native mobile app is: one that can only operate on selected devices. a standalone application that does not use a browser. a mobile website. a mobile web app. a responsive mobile app.

a standalone application that does not use a browser.

End user development: requires more time to develop systems. increases the time and steps required to produce a finished application when compared to professional development. allows end users to create highly complex information systems. allows ends users to develop simple information systems. requires formal assistance from technical specialists.

allows ends users to develop simple information systems.

The four kinds of structural organizational change enabled by IT, in order from least to most risky, are: rationalization, automation, reengineering, and redesigning. paradigm shift, reengineering, rationalization, and automation. automation, rationalization, redesigning, and paradigm shift. rationalization, automation, reengineering, and paradigm shift. automation, redesigning, restructuring, and paradigm shift.

automation, rationalization, redesigning, and paradigm shift.

BPM software provides tools that help business do all of the following except: create models of improved processes. identify and document processes requiring improvement. capture and identify information system requirements for a new system. capture and enforce business rules for performing processes. integrate existing systems to support new or redesigned processes.

capture and identify information system requirements for a new system.

In automation: employees are enabled to perform their tasks more efficiently. the nature of the business is rethought. more manual steps are required. business processes are added. business processes are reorganized to cut waste and eliminate repetitive, paper-intensive tasks.

employees are enabled to perform their tasks more efficiently.

An entire information system is broken down into its subsystems by using: structured diagrams. process specifications. low-level data flow diagrams. logical design diagrams. high-level data flow diagrams.

high-level data flow diagrams.

Object-oriented development could potentially reduce the time and cost of writing software because: object-oriented programming requires less training. objects are reusable. it's not necessary to use a formal methodology to design a system. a single user interface object can be used for the entire application. iterative prototyping is not required.

objects are reusable.

An upscale organic foods grocery chain is implementing an information system that will enable it to add same-day home delivery of groceries to its customers. This is an example of: paradigm shift. business process redesign. automation. organizational change. rationalization of procedures.

paradigm shift.

In object-oriented development: the class is used as the basic unit of systems analysis and design. data and processes are separated. processing logic resides within objects. a strict, step-by-step development process is essential. an object is a collection of data that is acted on by external processes.

processing logic resides within objects.

A bank has reworked its mortgage application process so that several steps are handled by computer software, and some steps are combined to reduce bottlenecks in processing. The goal is to gradually improve its efficiency over time. This is an example of: TQM. six sigma. rationalization of procedures. paradigm shift. automation.

rationalization of procedures.

Systems design: identifies which users need what information, where, when and how. shows how the new system will fulfill the information requirements. translates system specifications into software program code. determines whether a solution is feasible from a financial and organizational standpoint. is concerned with the logical view of the system solution.

shows how the new system will fulfill the information requirements.

Unit testing: provides the final certification that the system is ready to be used in a production setting. tests the functioning of the system as a whole in order to determine if discrete modules will function together as planned. tests each program separately. includes all the preparations for the series of tests to be performed on the system. involves testing the entire system with real-world data.

tests each program separately.

_____ provide(s) a detailed statement of the information needs that a new system must satisfy; identifies who needs what information, and when, where, and how the information is needed. Systems analysis and design documents A data flow diagram A feasibility study Information requirements Requests for proposal

Information requirements

________ describe the transformation occurring within the lowest level of the data flow diagrams. Process specifications Technology design plans Design requirements Information requirements object-oriented frameworks

Process specifications

The idea that the achievement of quality control is an end in itself describes a main concept of: TQM. six sigma. BPM. BPR. systems analysis and design.

TQM

What is the primary driving factor for firms in selecting domestic outsourcing firms to build system solutions? To take advantage of technical skills the firm does not have To reduce the cost of hardware To save labor costs To avoid offshore outsourcing To avoid change management issues

To take advantage of technical skills the firm does not have

In which type of systems building are the development stages organized so that tasks in one stage are completed before the tasks in the next stage begin? Object oriented development RAD JAD Prototyping Traditional

Traditional

True or False? Responsive web design enables websites to change layouts according to the user's screen size.

True

True or false? A data flow diagram offers a logical and graphical model of information flow, partitioning a system into modules that show manageable levels of detail.

True

True or false? DevOps emphasizes close collaboration between the software developers and IT operational staff.

True

Which of the following statements about mobile web apps is true? A mobile web app requires the user to login to a web service. A mobile web app resides on the user's device. Users access mobile web apps through their mobile device's web browser. A mobile web app only works on certain mobile platforms. A mobile web app requires the user to sign onto a web page.

Users access mobile web apps through their mobile device's web browser.