Production/Operations Management Quiz 1

Productivity Variables

Labor, Capital, Management

Operations Management (OM)

the set of activities that create value in the form of goods and services by transforming inputs into outputs

What are the 5 M's?

Man Power Money Management Materials Machinery

Productivity calculation

Units produced / inputs used. Only through productivity increase can our standard of living improve

APICS

Association for Operations Management

Basic OM Functions

Planning, Organizing, Staffing, Leading, Controlling

Scientific Management

Taylor

Father of Scientific Management

Frederick W. Taylor

Current challenges in Om

Globalization, supply chain partnering, sustainability, mass customization, etc.

External Forces

Government, change of technology, laws, insurance regulations, etc.

Taylor Principles

1. Matching employees to right job 2.Providing the proper training 3. Providing proper work methods and tools 4. establishing legitimate incentives for work to be accomplished

Ethics and Social Responsibility

Develop and produce safe, high quality green products, train retrain and motivate employees in a safe workplace, honor stakeholder commitments

Quality Control

Shewhart, Deming

Labor Specilization

Smith

Production

The creation of goods and services

Feedback loop

The economic system is a feedback loop , some output results are used again as inputs.

Standardized Parts

Whitney

Supply Chain

a global network of organizations and activities that supply a firm with goods and services. Collaboration is key to achieve high levels of customer satisfaction, efficiency, and competitive advantage.