Production/Operations Management Quiz 1
Productivity Variables
Labor, Capital, Management
Operations Management (OM)
the set of activities that create value in the form of goods and services by transforming inputs into outputs
What are the 5 M's?
Man Power Money Management Materials Machinery
Productivity calculation
Units produced / inputs used. Only through productivity increase can our standard of living improve
APICS
Association for Operations Management
Basic OM Functions
Planning, Organizing, Staffing, Leading, Controlling
Scientific Management
Taylor
Father of Scientific Management
Frederick W. Taylor
Current challenges in Om
Globalization, supply chain partnering, sustainability, mass customization, etc.
External Forces
Government, change of technology, laws, insurance regulations, etc.
Taylor Principles
1. Matching employees to right job 2.Providing the proper training 3. Providing proper work methods and tools 4. establishing legitimate incentives for work to be accomplished
Ethics and Social Responsibility
Develop and produce safe, high quality green products, train retrain and motivate employees in a safe workplace, honor stakeholder commitments
Quality Control
Shewhart, Deming
Labor Specilization
Smith
Production
The creation of goods and services
Feedback loop
The economic system is a feedback loop , some output results are used again as inputs.
Standardized Parts
Whitney
Supply Chain
a global network of organizations and activities that supply a firm with goods and services. Collaboration is key to achieve high levels of customer satisfaction, efficiency, and competitive advantage.
