Project Management

successful delivery of the project goals? a. Work breakdown structure b. Resource plan c. Project plan d. Risk management plan

c. Project plan

An artist Rita hired for the main performance backed out last minute. Her second choice was available but wanted $2,000 more than she had allocated in the project budget.Which of the following will Rita likely do in this situation? a. Hire the artist and notify the project sponsor of her decision b. Gain approval from stakeholders to pay the artist $2,000 more c. Decide to cancel the concert, because her first choice was not available d. Gain approval from the project sponsor to pay the artist $2,000 more

d. Gain approval from the project sponsor to pay the artist $2,000 more

Which of the following indicates the time when a successor task can start before a predecessor task is complete? a. Overall time b. Prep time c. Lag time d. Lead time

d. Lead time

Which of the following is the most important aspect of project management? a. Completing deliverables b. Evaluating the budget c. Communicating effectively d. Monitoring risks

c. Communicating effectively

Which of the following communication media is most effective for Cara to provide a plan of project actions for developing the field experiments for her project? a. Meeting b. Presentation c. Documentation d. Email

c. Documentation

Which of the following stakeholders is responsible for completing assigned work needed to produce a deliverable? a. Project team member b. Project manager c. Key decision maker d. Project sponsor

a. Project team member

If a vendor that has been contracted for a project experiences an equipment problem, this is categorized as a _________ risk. a. deliverable b. resource c. budget d. schedule

b. resource

Which of the following individuals listed in the RACI has authority for project action approval? a .Informed b. Consulted c. Accountable d. Responsible

c. Accountable

Which of the following components of a project plan is completed first? a. Project budget b. Project schedule c. Work breakdown structure d. Risk management plan

c. Work breakdown structure

In which of the following ways are stakeholders updated on changes that were implemented in a project? a. Risk registers b. Kickoff meeting c. Approval meeting d. Status reports

d. Status reports

Project activities that generate time overruns require a project manager to begin performing which of the following? a. Change management b. Scope additions c. Team member management d. Communication adjustments

a. Change management

Which of the following refers to the degree of damage that a particular risk has in the overall project? a. Probability b. Cost c. Impact d. Contingency

c. Impact

What is the first step a project manager performs after officially beginning a project? a. Assign tasks to the project team members b. Create a project plan c. Communicate the rules of project governance d. Create a scope document

d. Create a scope document

Which of the following is a common reason for an area to be red in a dashboard? a. Approved changes b. Effort estimation c. Budget concerns d. Risk identification

c. Budget concerns

Which of the following is a formal document that describes the actions and accountabilities required to implement project modifications? a. Risk register b. Contingency plan c. Change plan d. Risk plan

c. Change plan

Which of the following is an example of a process project? a. Develop a new school club b. Instruct students on the dress code policy c. Change the methods for hiring teachers d. Provide online tutoring for all core subjects

c. Change the methods for hiring teachers

Which of the following is an example of risk contingency for a neighborhood garage sale? a. The person responsible for providing tables may not show up on time. b. The advertisement in the paper could have an error in the address. c. Each person selling items could be responsible for setting up their own display. d. It could rain the day of the garage sale.

c. Each person selling items could be responsible for setting up their own display.

Which of the following is NOT considered a people resource for a project? a. Project team b. Vendor for the project c. Project sponsor d. Project manager

c. Project sponsor

What is the first step a project manager will take when defining the project scope? a. Identify stakeholders b. Discuss the benefits of the project with stakeholders c. Design interview questions to ask the stakeholders d. Convince stakeholders to support the project

a. Identify stakeholders

Which of the following is an example of effective communication? a. A project manager explains a visual of a project schedule provided to stakeholders during a meeting. b. A project manager provides multiple visuals for every topic covered in a project meeting. c. A project manager describes a project task using terms that are unfamiliar to the meeting attendees. d. A project manager provides the same information to all groups related to a project.

a. A project manager explains a visual of a project schedule provided to stakeholders during a meeting.

Karen provided advice to the team working on creating a flavored water beverage since she worked on a similar project in the past.Karen was assigned which of the following RACI elements? a. Consulted b. Accountable c. Informed d. Responsible

a. Consulted

Which of the following correctly describes the documentation of project risks? a. High risks can become project killers if not mitigated. b. Most risks are closely monitored by the project sponsor. c. Medium risks must be watched closely by the project manager. d. Low risks usually do not negatively impact a project.

a. High risks can become project killers if not mitigated.

Paul followed through for his team when he said he would bring them warm drinks and a portable heater if the weather on their outdoor project turned cold.This situation illustrates which of the following motivation elements? a. Keeping promises b. Providing feedback c. Informing team members d. Being accessible

a. Keeping promises

Which of the following is the first step in creating a WBS? a. Refer to the scope to identify the deliverable b. Identify all tasks needed to make the work manageable c. Verify that the work has been properly sequenced d. Identify all activities needed for the project

a. Refer to the scope to identify the deliverable

What is a RACI used for in the kick-off meeting? a. Setting team-level expectations b. Reporting time spent on assigned activities c. Building trust among team members d. Describing the preferred methods of communicating changes

a. Setting team-level expectations

Which of the following is the source of change if the university curriculum committee suggests two of the proposed courses for the curriculum of a new major be completely reworked? a. Stakeholder expectations b. New stakeholder c. External forces d. Project team

a. Stakeholder expectations

Mila managed a project to develop a website for a restaurant.Which description below is an assumption, as opposed to a requirement? a. The restaurant owner thought customers would prefer using a website over a mobile app. b. The restaurant owner wants customers to make reservations via telephone. c. The restaurant owner wants a professional photographer to take pictures of his signature dishes. d. The restaurant owner needs the head chef to include a professional bio.

a. The restaurant owner thought customers would prefer using a website over a mobile app.

Lauren adds a vegetable garden to her already-extensive backyard gardens. She tends her vegetable garden with her collection of tools, which includes a shovel, a hoe, and a spade. She waters the garden with a sprinkler system connected to her well. Which item below is paid for by the budget for her project? a. Tomato plants b. Water for plants c. Spade for planting d. Shovel for digging

a. Tomato plants

In which of the following ways is quality related to the development of the project schedule? a. Quality impacts resources more than it impacts time or effort. b. A high amount of quality can increase the time it takes to finish a task. c. Changes in quality can help identify dependencies. d. A high amount of quality can decrease the amount of work needed to finish a task.

b. A high amount of quality can increase the time it takes to finish a task.

Which of the following is true regarding meetings? a. It is not necessary to create an agenda for a last-minute, emergency meeting. b. A meeting agenda is used to address the purpose of the meeting. c. Project managers should be more involved in preparing for meetings than team members. d. A meeting agenda is used to document people who actually attended the meeting.

b. A meeting agenda is used to address the purpose of the meeting.

The color yellow indicate on a project dashboard indicates which of the following? a. Activity has not started b. Activity is in progress c. Activity is complete d. Activity is behind schedule

b. Activity is in progress

Team accountabilities are established for which of the following reasons? a. To enable team members to estimate time for their assigned tasks b. To enable team members to meet quality expectations c. To enable positive team functioning d. To evaluate team members on specific tasks

c. To enable positive team functioning

Which of the following pairs of items occur during Phase 1 of the project life cycle? a. Finalizes the costs for completing project deliverables; estimates resources needed for the project b. Estimates resources needed for the project; works with stakeholders to define purpose of project c. Works with stakeholders to define purpose of project; assigns work to team members d. Assigns work to team members; finalizes the costs for completing project deliverables

b. Estimates resources needed for the project; works with stakeholders to define purpose of project

Which of the following must occur for a gate to be passed? a. Test all deliverables b. Gain consent to move forward c. Advise all stakeholders d. Evaluate team members

b. Gain consent to move forward

Which of the following describes the "red" risk level? a. Medium impact and medium probability b. High impact and high probability c. Low impact and low probability d. High impact and low probability

b. High impact and high probability

Which of the following is NOT covered during the Planning Approval meeting? a. List of needed resources b. List of individual tasks c. Review of project budget d. List of all documented risks

b. List of individual tasks

If a marketing department will create an advertising campaign for cereal in an effort to increase sales by 12% by the end of the second quarter, which component of SMART below does the phrase "increase sales by 12%" represent? a. Time phased b. Measurable c. Action-oriented d. Simple

b. Measurable

Which of the following is a group of repetitive activities that lack a defined end date? a. Program b. Operation c. Project d. Task

b. Operation

Jani is worried that the team members she assigned to advertise her company's convention lack the expertise to design creative and informative brochures. This would best be categorized as which type of risk? a. Schedule risk b. Resource risk c. Assumption risk d. Deliverable risk

b. Resource risk

Which of the following types of rules are established during the kickoff meeting? a. Rules regarding budget requests b. Rules regarding team meetings c. Rules regarding contacting stakeholders d. Rules regarding identifying and managing risks

b. Rules regarding team meetings

Which of the following is true regarding the evaluation of the budget? a. Overhead costs must be included in an actual budgeting method. b. Team members should be consulted with regard to project estimates. c. People resource costs can be added as they are incurred. d. Reserves are not needed when actual budgeting is used.

b. Team members should be consulted with regard to project estimates.

Which of the following is true regarding project methodologies? a. The phase-based methodology allows for frequent adaptations. b. The phase-based project methodology goes through phases sequentially. c. The iterative methodology involves a more traditional approach. d. The iterative methodology works better with an easily defined project.

b. The phase-based project methodology goes through phases sequentially.

Which statement describes a resource estimate? a. Sets periods for each project phase b. Used to determine talent needed for a project c. Used for setting project plan deadlines d. Expenses not allocated in the project budget

b. Used to determine talent needed for a project

Which question corresponds to a project outcome expectation? a. Who should be informed as the project proceeds? b. What do stakeholders believe is provided by the project? c. Who will make decisions during the project? d. What advantages will result from the project?

b. What do stakeholders believe is provided by the project?

Project manager Chris thoroughly researched his client's company. The client was pleased that the prototype website was on time, had great design, and represented the client's company well. But the client pointed out that the website was missing a shopping cart feature for customers to purchase products.Chris failed to answer which of the following questions in developing the scope document for the website project? a. How? b. What? c. When? d. Who?

b. What?

Which of the following is included in a change request? a. The project sponsor and stakeholder expectations b. A most recent copy of scope document c. A description of project elements impacted by the change d. An updated version of the risk register

c. A description of project elements impacted by the change

Which of the examples below is considered a time and materials contract? a. A software developer agrees to produce a program for $10,000. b. A construction contractor agrees to provide subcontractors to pave a parking lot for $22,000. c. An outside consultant agrees to produce a report for $35 per hour worked, plus $2.00 per page for his report. d. A painting contractor agrees to paint a building for $12,000, which includes materials.

c. An outside consultant agrees to produce a report for $35 per hour worked, plus $2.00 per page for his report.

In which of the following ways is estimating effort different from estimating time? a. Effort estimates consider the equipment needed by people to perform tasks. b. Effort estimates focus more on general activities than on specific tasks. c. Effort estimates focus more on the labor required to complete project work. d. Effort estimates include values for the length of time for project work.

c. Effort estimates focus more on the labor required to complete project work.

Which of the following should Mandy do during a meeting of the project team and stakeholders to avoid confusing the stakeholders with the project's technical aspects? a. Provide a meeting agenda for everyone to follow b. Take extra time to verbally describe the critical processes c. Explain terms and acronyms used by the team d. Provide written reports for them to refer to

c. Explain terms and acronyms used by the team

Which of the following is an example of a change in scope for a project? a. Defects discovered in a deliverable b. Price increase on a resource c. Features of a deliverable are changed d. Delay in production of an item

c. Features of a deliverable are changed

Which of the following is derived from the business case? a. Assumptions people have about the project b. Risks that affect the project c. Goals for the project d. Deliverables produced by the project

c. Goals for the project

Which of the following is an example of an intangible benefit of a project to create and install a computer-based customer management system for a local dry cleaning business? a. Increased number of customers served per hour b. Reduced errors in creating customer tickets c. Improved customer satisfaction d. Reduced time spent organizing paper documents

c. Improved customer satisfaction

Elizabeth is planning a high school reunion at the city park. When researching the weather, she found that there was a 15% chance that it would rain on the selected weekend. However, if it did rain, it would be a disaster -- they would have to rent a tent to cover the seating area, they wouldn't have any indoor space for the caterer, and their DJ wouldn't be able to perform. Which of the following lists the corresponding degree of probability and the level of impact that a rainy weekend would have? a. High probability and medium negative impact b. High probability and high negative impact c. Low probability and high negative impact d. Medium probability and medium negative impact

c. Low probability and high negative impact

Which of the following is NOT a major responsibility of a project manager? a. Manage stakeholder expectations b. Develop a project scope c. Provide ultimate decision-making authority d. Determine deliverables

c. Provide ultimate decision-making authority

Which of the following will the project sponsor do if the scope is not approved for a project? a. Assign the project to a different project manager b. Require the stakeholders to modify the scope c. Require the current project manager to modify the scope d. Kill the project

c. Require the current project manager to modify the scope

Which of the following is an example of team accountability? a. Jerry made sure his deliverable met quality standards. b. Tim approved a change request submitted by the project manager. c. Sara collaborated with Jerry to meet the new requirement for his deliverable. d. Deborah completed the necessary website edits by the assigned deadline.

c. Sara collaborated with Jerry to meet the new requirement for his deliverable.

Liam managed a project to convert an old home into a commercial location to rent as a suite of offices. One of the stakeholders was concerned about the energy efficiency of the old home. Liam met with the window supplier to review the types of windows he had selected to upgrade them to a more efficient line of windows. Which project element was Liam monitoring? a. Time b. Risk c. Scope d. Cost

c. Scope

Which document below is used by a project manager to analyze performance expectations and quality when monitoring project progress? a. Budget b. Schedule c. Scope d. Network diagram

c. Scope

Which of the following statements below regarding the process of developing a project budget is true? a. The project manager should refer to the responsibility matrix when developing the budget. b. Budgeting for effort includes the costs for all non-people resources. c. The project manager may refer to budget estimates from prior projects. d. Overhead costs show the costs of external resources utilized by the project.

c. The project manager may refer to budget estimates from prior projects.

Select one reason a project is likely to suffer from scope creep. a. Some team members spent too much time or effort to complete tasks. b. The project deliverables do not meet quality standards or expectations. c. Overhead costs were not included in the project budget. d. A project manager does not define the goals of the project clearly during the planning phase.

d. A project manager does not define the goals of the project clearly during the planning phase.

Hunter is managing a silent auction and extra items were added last minute. An hour before the start of the auction, he estimated the extra space needed to display these items and recognized he would need to arrange for more tables. Which key project manager skill did Hunter use? a. Interpersonal skills b. Communication skills c. Organizational skills d. Analytical skills

d. Analytical skills

During the process of monitoring progress, which question below could be answered by the project schedule? a. Do the deliverables meet the established quality and performance expectations? b. Has the project encountered any significant cost overruns? c. Are the project requirements being followed? d. Are we on target to meet the project deadline?

d. Are we on target to meet the project deadline?

Which of the following elements of a project is a project manager NOT responsible for performing? a. Coordinating the work of team members b. Overseeing the completion of deliverables c. Gathering budget estimates d. Completing a routine task

d. Completing a routine task

A Work Breakdown Structure (WBS) identifies deliverables, activities, and tasks. Which statement describes a task? a. A list that identifies the logical way to progress through work b. Work performed to complete or manage the deliverables for a project c. Tangible and measurable outcome expected from a project d. Discrete work required to complete parts of a project

d. Discrete work required to complete parts of a project

Which of the following describes the Actual budgeting method? a. Estimates a value for each project activity b. Considers historical budgets c. Allows for cost overages d. Does not include overhead costs

d. Does not include overhead costs

If the project sponsor never gives the project manager authority to make decisions and the project fails, which reason for failure below does this illustrate? a. Problems with communications b. Problems with project deliverables c. Problems with unforeseeable circumstances d. Problems with the project process

d. Problems with the project process

Which of the following is true regarding monitoring the schedule for a project? a. The preferred method for evaluating the schedule is to use percentage complete estimates. b. Frequency of schedule updating is consistent from project to project. c. A project can complete on time if the critical path experiences an overrun. d. Tasks not on the critical path can be managed so that there is little impact to the project's overall timeline.

d. Tasks not on the critical path can be managed so that there is little impact to the project's overall timeline.

In which of the following ways does assigning people to tasks relate to the schedule? a. The schedule includes performance expectations for team members. b. The schedule should be created before the tasks are assigned. c. The schedule describes the responsibilities of each team member. d. The schedule should be created after the tasks are assigned.

d. The schedule should be created after the tasks are assigned.

All team members need to be included in determining time and effort estimates for which of the following reasons? a. The team members need to know these estimates to hire contractors. b. The team members need to know these estimates to delegate tasks. c. Time and effort required is primarily dependent upon the project manager's expectations. d. Time and effort required is primarily dependent upon team members' expertise.

d. Time and effort required is primarily dependent upon team members' expertise.

Which of the following is the basis of motivating team members? a. To reduce errors b. To resolve problems c. To build relationships d. To provide encouragement

d. To provide encouragement