Project Management

The characteristics of high-performing teams start with the personal values of individual team members. Which of these is NOT one of the personal values that can contribute to a high-performing team?

Ability to put their own needs above those for the project

Which of these is NOT one of the stakeholder information needs that underscores the importance of communications with stakeholders?

Authorizing work

Why is it often necessary for project managers to persuade experienced workers to be part of the project team?

Because highly skilled workers tend to be excellent generalists that need to be "sold" on the project

What are the characteristics of "pull" communications?

Communications are posted either on paper or in electronic form, and stakeholders need to take the initiative to retrieve the communication.

Organizational values guide project managers and provide them with a moral compass. Values provide a frame of reference to set priorities and determine right and wrong. Which of the answers below is NOT an example of how values can guide a project manager's actions?

Determine how the organization likes to communicate internally and externally

Which of these is one of the ways for a project manager to build relationships within the core team?

Encourage open and transparent communication

__________ power is the ability to persuade others based upon the project manager's personal knowledge and skills.

Expert

Which of the four values in the PMI Code of Ethics and Professional Conduct is modeled by the behavior described as "make decisions and act impartially?"

Fairness

__________ power should be used by project managers when they are asking their team members to perform a task within their job description.

Legitimate

What is the potential downside to bringing project workers into a project too early?

People may still be committed to finishing work on a previous project.

A project manager and team are working on a high profile project and want to be sure that they are proactive about managing stakeholder expectations. What document can they refer to in order to understand their stakeholders' assumptions?

Stakeholder engagement assessment matrix

In order to manager stakeholders' expectations, a project manager needs to understand the stakeholders' assumptions. What document(s) can help with this?

Stakeholder list

For projects internal to the organization, which of these traditional project executive roles might participate in or be responsible for selection of the project manager and the core team?

Steering team

One framework distinguishes four types of organizational culture according to what is the most powerful motivator. In which type of organizational culture is it more important to get the job done than to worry about who does the work or who gets credit?

Task culture

Project managers and teams seek to develop strong working relationships with important stakeholders. When should relationship building between the project manager/other core team members and important stakeholders occur?

Throughout the project

The project manager for a construction company is working on a project for an external client. Which reason below best explains why it is important for this project manager to understand the cultures of both organizations?

To facilitate effective project communications and decision making

When would consensus be the best decision-making strategy?

When significant commitment is necessary to implement the decision

An organizational technique in which project team members are moved to alternate locations to allow them to better work with one another, and on the project in general, is called __________.

co-location

It is important to capture lessons learned from the project in a lessons-learned knowledge base. All of these are reasons that capturing lessons learned is an important practice EXCEPT:

lessons learned can help identify project members who should be blamed for wrong decisions.

When the project sponsor and manager are determining how to create the project culture, ethics should be an important consideration. The project manager and sponsor need to act in the best interest of all of these constituencies EXCEPT:

the project management office (PMO).