PROMO EXAM 1

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03-WHEN OPERATING ON A STREET USED BY ONLY ONE BUS ROUTE, BUS OPERATORS MUST MAINTAIN A MINIMUM DISTANCE OF HOW MANY FEET BETWEEN MOVING BUSES? A-100 FEET B-75 FEET C-50 FEET D-10 FEET

A-100 FEET When operating on streets used bv only one bus route, operators (under normal conditions) must maintain a minimum spacing distance of 100 feet between moving buses. However,when the bus ahead is stopped,the operator must stop at least ten feet behind such bus. Further closure of the distance between buses will depend on prevailing traffic conditions.

60-WHEN A FIRE DRILL OCCURS AT A SCHOOL AND THERE IS LINE OF CHILDREN OUTSIDE THE SCHOOL, A BUS OPERATOR MUST NOT OPERATE HIS BUS WITHIN------- FEET FROM THE LINE OF CHILDREN. A-100 B-150 C-200 D-250

A-100 feet MOVEMENT OF BUSES Rule 7.04 7.04(a) Operators must familiarize themselves with and obey all regulations of the Police, Traffic Departments and Vehicle and Traffic Laws. 7.04(b) Operators must not operate through, or approach within 100 feet of, a line of children during a school fire drill nor interfere with, hinder, obstruct or impede in any way whatsoever any such fire drill. 7.04(c) When bus route streets are blocked by fire equipment or emergency vehicles, street conditions etc., operators must stop not less than fifty (50) feet from any such obstruction.

47-A BUS TRAVELING 54 FEET PER/SECOND IS TRAVELING HOW MANY MILES PER HOUR? A-37 B-10 C-35 D-39

A-37 Find MPH? Feet/ Seconds X 15 / 22 = MPH 54 X 15 / 22 = 36.8

59-WHEN A BUS ROUTE IS BLOCKED BY A FIRE ENGINE, A DISPATCHER WHO IS PRESENT AT THE SCENE SHOULD MAKE SURE THAT BUSES STOP AT LEAST----- FEET FROM THE FIRE ENGINE A-50 B-75 C-100 D-150

A-50 feet MOVEMENT OF BUSES Rule 7.04 7.04(a) Operators must familiarize themselves with and obey all regulations of the Police, Traffic Departments and Vehicle and Traffic Laws. 7.04(b) Operators must not operate through, or approach within 100 feet of, a line of children during a school fire drill nor interfere with, hinder, obstruct or impede in any way whatsoever any such fire drill. 7.04(c) When bus route streets are blocked by fire equipment or emergency vehicles, street conditions etc., operators must stop not less than fifty (50) feet from any such obstruction. 7.04(d) Operators o f buses must not operate through or within established fire or police lines or

12-RODRIGUEZ WORKS 1000 HOURS-1900 HOURS SATURDAY, SUNDAY, MONDAY, THURSDAY, AND FRIDAY. IF SHE HAS A 30 MINUTES SWING, WHAT IS HER RUN PAY EACH DAY? A-9:15 B-9:00 C-9:30 D-8:00

A-9:15 Find total pay? 1900h CLR - 1000h RPT = 9 hrs Spread 9hrs - 30min swing = 8.30 hrs Work Time 8.30 has (8 hour rule) = pay half of 30min = 15 8.30 WT + 30 SWG + 15min OT = 9.15 hrs Total Pay

58-A DEPOT PICK IS MOST LIKELY TO BE HELD WHENEVER A-A LINE IS TRANSFERRED FROM ONE DEPOT TO ANOTHER B-RUNS ARE ADDED TO OR ELIMINATEED FROM THE SCHEDULE C-10% OF THE REGULAR RUN (AT LEAST 2 RUNS) ON A LINE ARE OPEN D-THE REGULAR SCHEDULE FOR A LINE OUT OF THAT DEPOT IS CHANGED

A-A LINE IS TRANSFERRED FROM ONE DEPOT TO ANOTHER Depot picks 2 twice a year - pick when line is elimnated or new line brought into depot - Vice President subjects a new pick for the line.

26-A BUS OPERATOR IS OPERATING HER BUS IN CUSTOMER SERVICE WHEN THE FAREBOX BECOME DEFECTIVE IN THE MIDDLE OF HER RUN. AS CUSTOMERS BOARD AT THE NEXT BUS STOP, THE BUS OPERATOR SHOULD INFORM THE CUSTOMERS OF THE PROBLEM AND: A-ALLOW THEM TO BOARD FREE OF CHARGE BUT NOTIFY CONSOLE. B-ASK THEM TO PAY THEIR FARES USING CASH. C-ASK THEM TO PAY THEIR FARES USING COINS D-ASK THEM TO WAIT FOR THE NEXT BUS WITH AN OPERATIVE FAREBOX.

A-ALLOW THEM TO BOARD FREE OF CHARGE BUT NOTIFY CONSOLE. Bus stays in service unless its a safety issue call console report problem no need to remove bus out of service

30-BUSES EQUIPPED WITH A SPEAK EASY SYSTEM (HANDS FREE MICROPHONE) BUD OPERATIONS ARE REQUIRED TO USE THE SYSTEM. A-FOR ALL ANNOUNCEMENTS B-FOR NON-ADA ANNOUNCEMENTS. C-FOR SPECIALLY REQUESTED ANNOUNCEMENT D-ONLY WHEN THERE ARE STANDING CUSTOMERS.

A-FOR ALL ANNOUNCEMENTS

23-A BUS OPERATOR IS CONVICTED OF SHOPLIFTING ON A SUNDAY WHILE OFF-DUTY. HE REPORTS THE INCIDENT TO HIS SUPERVISOR IN THE MORNING ON THE FOLLOWING FRIDAY. THIS ACTION WAS: A-IN CORRECT, BECAUSE HE SHOULD HAVE REPORTED THE INCIDENT BY THE CLOSE OF BUSINESS ON MONDAY. B-IN CORRECT, BECAUSE HE IS NOT REQUIRED TO REPORT THE INCIDENT SINCE HE WAS OFF-DUTY. C-CORRECT, BECAUSE HE REPORTLY THE INCIDENT WITHIN ONE BUSINESS WEEK. D-CORRECT, BECAUSE SHOPLIFTING IS NOT FELONY.

A-IN CORRECT, BECAUSE HE SHOULD HAVE REPORTED THE INCIDENT BY THE CLOSE OF BUSINESS ON MONDAY. Any arrest, subpoena, required testify must be reported to management as the earliest business day.

02-YOU ARE THE ROAD DISPATCHER ON THE SCENE WHERE A CAR HAS COLLIDED WITH THE REAR END OF A BUS AT A STOP LIGHT. A CUSTOMER ON THE BUS FELL INTO A POLE AND IS BLEEDING FROM HIS HEAD. YOU OFFER TO TRANSPORT THE CUSTOMER TO A LOCAL HOSPITAL IN YOUR NYCT ISSUED VEHICLE AND THE CUSTOMER ACCEPTS. THIS ACTION IS: A-INCORRECT, BECAUSE ONLY THE POLICE DEPARTMENT CAN GIVE PERMISSION TO TRANSPORT AN INJURED CUSTOMER. B-INCORRECT, BECAUSE YOU MUST RECEIVE AUTHORIZATION FROM THE BUS COMMAND CENTER BEFORE TRANSPORTING AN INJURED CUSTOMER. C-CORRECT, BECAUSE THE CUSTOMER IS BLEEDING. D-CORRECT, BECAUSE THE CUSTOMER HAS GIVEN HIS CONSENT.

A-INCORRECT, BECAUSE ONLY THE POLICE DEPARTMENT CAN GIVE PERMISSION TO TRANSPORT AN INJURED CUSTOMER. Bus operators are advised that customers, pedestrians or any other involved party who claim injury as a result of an accident with a New York City Transit (NYCT) or MTA bus or vehicle, can not be transported from accident locations on a NYCT or MTA bus or vehicle unless it is specifically ordered by the Police Department.

36-A SURFACE LINE DISPATCHER WHO IS RESPONDING TO AN ACCIDENT; DRIVING A MTA CAR WITH THE ROOF MOUNTED LIGHTS FLASHING; IS PHOTOGRAPHED GOING THROUGH A RED LIGHT BY A CAMERA THAT IS PART OF NYC'S RED LIGHT MONITORING PROGRAM. THE FINES AND PENALTIES SHOULD BE: A-SENT TO THE DISPATCHER FOR PAYMENT. B-SENT TO THE NYCT LAW DEPARTMENT FOR PAYMENT. C-SENT TO THE NYCT DEPARTMENT OF BUSES ROAD OPERATIONS FOR PAYMENT. D-SENT TO THE ADMINISTRATIVE LAW JUDGE AT THE DMV TO BE VOIDED SINCE A MABSTOA CAR IS AN OFFICIAL VEHICLE AND IS NOT SUBJECT TO FINES.

A-SENT TO THE DISPATCHER FOR PAYMENT. All MTA vehicle caught on red camera are subjected to Fine. Mta is maintain the safety of the public.

21-AS SAFETY PRECAUTION AND TO AVOID ACCIDENTS, BUS OPERATORS SHOULD SET THE RIGHT-SIDE MIRROR OF THEIR BUSES TO VIEW A-THE AREA DIRECTLY IN FRONT OF WHERE THE RIGHT REAR TIRE TOUCHES THE PAVEMENT. B-DIRECTLY OUTSIDE THE AREA OF THE ROADWAY ALONGSIDE THE BUS. C-THE AREA DIRECTLY IN FRONT OF THE RIGHT REAR DOOR. D-THE RIGHT FRONT DOOR STAIRWELL.

A-THE AREA DIRECTLY IN FRONT OF WHERE THE RIGHT REAR TIRE TOUCHES THE PAVEMENT.

73-AN EMPLOYEE PUT TO WORK MORE THAN FOUR HOURS PRIOR TO THE BEGINNING OF HIS NEXT SCHEDULED TOUR AND PERFORMING EMERGENCY WORK SHALL BE PAID A MINIMUM OF 8 HOURS PAY. HOWEVER IF THAT EMPLOYEE IS CALLED IN AND NOT USED FOR ANY WORK HE SHALL RECEIVE A-4 HOURS B-6 HOURS C-4 AND ½ HOURS D-7 HOURS

B- 6 HOURS Given: Emergency work beginning of his tour paid at lease minimum of 8 hrs Called in and not used. When a employee is called in for emergency service and was not used for work will be paid 6 hrs regular pay. People who were used to perform a task will be paid with time and half.

11-OPERATOR RODRIGUEZ EARNS $25.45 PER HOUR. HER RUN PAYS 9:22 PER DAY. WHAT IS HER BI-WEEKLY EARNING? A-$2805.32 B-$2383.82 C-$2423.73 D-$2797.33

B-$2383.82 9:22Hr X 10 days = 93.6666 bi weekly 93.666 X $25.45 per hour = 2383.82

13-RODRIGUEZ WORKS A RUN THAT PAYS 11:22 IF HE MAKES 25.45 PER HOUR WHAT WILL BE HIS PAY IF HE USES A VACATION DAY? A-$285.55 B-$289.28 C-$336.04 D-$340.43

B-$289.28 ( RUN THAT PAYS 11:22) thats his total pay 11.22 TP x $25.45 = 289.28

53-TO REQUEST A SICK LEAVE DAY, WHAT IS THE MINIMUM NUMBER OF HOURS BEFORE THE START OF A TOUR OF DUTY THAT AN EMPLOYEE MUST NOTIFY THEIR WORK LOCATION? A-1/2 HOUR B-1 HOUR C-2 HOURS D-3 HOURS

B-1 HOUR rule 5 -c reporting to duty 5(c) Employees must give proper notice in person or by telephone to then assignment desks or control offices o f their intention to be absent from work, at least one hour before their scheduled reporting time, so that a substitute may be provided i f necessary, unless a leave o f absence has been previously authorized. Such advance notice will be recorded by the person receiving the message. Failure to give such notice will be regarded as a separate violation of the rules ,in addition to being recorded as reporting late or absent without leave. Such notice will not be regarded as a valid reason for absence from duty nor shall the employee be deemed to be excused from duty by reason o f such notice. Every absence from duty without previous proper authority is considered neglect of duty which is detrimental to service.

35-ON A BUS ROUTE, THE NUMBER OF BUSES LEAVING THE TERMINAL EACH HOUR IS INCREASED FROM 5 TO 6. THIS INCREASE CAUSES THE HEADWAY TO DECREASE BY HOW MANY MINUTES? A-1 B-2 C-3 D-4

B-2 Given: 5 buses increased to 6 every hour Find the change is HDWY? 5 buses / 60 mins = 12 min hdwy 6 buses / 60 min = 10 min hdwy

67-HOV LANE DISTANCES BETWEEN THE VEHICLE AHEAD ARE TO BE MAINTAINED AT A-100 FT B-200 FT C-300 FT D-400 FT

B-200 FT • Leave the headlights on at all times. Failure to do so may result in operators receiving summonses, for which they will be personally responsible. • Do not exceed the posted speed limit. Summonses issued for excessive speed will be the operator's responsibility and result in disciplinary action upon conviction. • Maintain a 200-foot distance behind the vehicle ahead. • Gowanus HOV lane operation hours are 6:00 a.m. to 10:00 a.m., mornings only. LIE HOV lane operation hours are from 6:00 a.m. to 10:00 a.m., in the morning, and 3:00 p.m to 8:00 p.m. in the evening. Do not enter HOV lanes at any other time.

24-WHEN A BUS OPERATOR IS OPERATING ON A HIGHWAY, HOW MANY FEET BEFORE REACHING AN EXIT SHOULD THE BUS OPERATOR SIGNAL HIS INTENTION TO EXIT? A-150 FEET B-250 FEET C-500 FEET D-100 FEET

B-250 FEET

57-AN EXTRA RUN IS ONE THAT REQUIRES NO MORE THAN--------HOURS WORK A-3 B-4 C-5 D-6

B-4 extra piece or run is 4 hrs pay minimum Extra run No more than 6hrs

75-AN EMPLOYEE PLACED ON THE SICK LEAVE CONTROL LIST SHALL HAVE THEIR SICK RECORDS REVIEWED EVERY A-3 MONTHS B-6 MONTHS C-9 MONTHS D-12 MONTHS

B-6 MONTHS - Upon the sixth(6) unsubstantiated in any running one year period, he/she will be placed on the Sick Leave Control List - An employee having a recent pattern of one or two day absences, with less than one half (1/2) of his possible sick leave balance in the bank, will be counseled by his/her supervisor. - An employee who is placed on the Sick Leave Control List must provide medical documentation for all sick leave absences including unpaid absences, regardless of duration. - The record of each employee on the Sick Leave Control List will be reviewed every six (6)months starting with the date the employee is placed on t he Sick Leave Control List

34-THE JACKSON AVENUE BUS ROUTE IS SCHEDULED TO HAVE HEADWAY OF TEN MINUTES FOR EACH BUS LEAVING THE TERMINAL. THE RUNNING TIME IS 40 MINUTES IN EACH DIRECTION AND THERE IS A 5-MINUTES RECOVERY TIME AT EACH END. HOW MANY BUSES ARE NEEDED TO OPERATE THE ROUTE ON 10 MINUTE HEADWAY? A-8 B-9 C-10 D-11

B-9 Given: 10 min hdwy 40 min RT 5 min LO Find Buses Needed? RT+RT+LO+LO/HWDY= BUSES 40 +40+5+5/10= 9 min

54-ON A BUS ROUTE, THE NUMBER OF BUSES LEAVING THE TERMINAL EACH HOUR IS DECREASED FROM 10 TO 4. THE DECREASE CAUSES THE HEADWAY TO INCREASE BY HOW MANY MINUTES? A-6 B-9 C-10 D-15

B-9 Given Buses leaving terminal each hour reduced from 10 - 4 buses Whats the change in HDWY? 10 buses / 60 mins = 6 mins hdwy 4 buses / 60 mins = 15 mins HDWY 15-6= 9 mins hdwy is the change

29-WHICH OF THE FOLLOWING IS A TRUE STATEMENT WITH RESPECT TO NYCT POLICY ON DEFECTIVE DESTINATION SIGNS? A-A BUS THAT DEVELOPS A DEFECTIVE DESTINATION SIGN WHILE IN SERVICE MUST ALWAYS BE TAKEN OUT OF SERVICE B-A BUS THAT DEVELOPS A DEFECTIVE DESTINATION SIGN MAY REMAIN IN SERVICE BUT SHOULD BE SWAPPED AT THE EARLIEST CONVENIENCE. C-A BUS IN A DEPOT THAT HAS A DEFECTIVE DESTINATION SIGN MAY ONLY BE PLACED IN SERVICE DURING RUSH HOURS. D-A BUS THAT DEVELOPS A DEFECTIVE DESTINATION SIGN WHILE IN SERVICE MUST REMAIN IN SERVICE AS LONG AS THERE ARE AT LEAST FIVE PASSENGERS ON BOARD

B-A BUS THAT DEVELOPS A DEFECTIVE DESTINATION SIGN MAY REMAIN IN SERVICE BUT SHOULD BE SWAPPED AT THE EARLIEST CONVENIENCE 3.55.04 defective destination sign

50-EACH BUS OPERATOR IS REQUIRED TO REPORT TO ZEREGA ONCE EVERY 2 YEARS FOR TRAINING. THE BUS OPERATOR IS ASSIGNED TO 19A TRAINING AND WHICH OTHER CLASS? A-CUSTOMER SERVICE B-FIRST LINE OF DEFENSE C-WHEELCHAIR TRAINING D-WORKPLACE VIOLENCE

B-FIRST LINE OF DEFENSE Safety is first priority dealing with potential violent customers

72-YOU CAN SEE A MARKING ON A VEHICLE AHEAD OF YOU. THE MARKING IS A RED TRIANGLE WITH AN ORANGE CENTER. WHAT DOES THE MARKING MEAN? A-IT IS BEING DRIVEN BY A STUDENT DRIVER B-IT MAY BE A SLOW-MOVING VEHICLE C-THE VEHICLE IS HAULING HAZARDOUS MATERIALS D-IT IS A LAW ENFORCEMENT VEHICLE

B-IT MAY BE A SLOW-MOVING VEHICLE The sign appears essentially as the image on the right, as a "cut" triangle consisting of a triangle with the corners cut off in red, as a border surrounding an orange uncut triangle in the center, with the edge separating the orange and red being black or white.

80-WHILE RIDING A BUS ON YOUR WAY TO MAKE A RELIEF YOU AND THE BUS OPERATOR OBSERVE A STUDENT VANDALIZING THE BUS. YOU ARE TO A-ESCORT YOUTH OFF BUS B-MAKE OUT AN ACCIDENT REPORT C-SEIZE STUDENT'S BUS PASS D-APPREHEND AND HOLD STUDENT

B-MAKE OUT AN ACCIDENT REPORT Rule 8.02 8.02(a) In case o f accidents or unusual occurrences, or injuries to persons (whether employees or not) or in cases of damage to property, all employees having knowledge of the accident or the unusual occurrence, whether on duty or not, must make written reports on the prescribed forms as soon as it can be done. If the accident is serious, the employee must immediately report same to his/her department's designated control office, by radio or telephone. 8.02(b) In case of an accident to a customer, employees must, if possible, secure the business address and telephone number, in addition to the home address and telephone number, of the person or persons injured or alleged to be injured.

56-BUS OPERATOR ARE PERMITTED TO WEAR SUMMER SHORTS FROM A-MAY 1ST TO SEPTEMBER 30TH B-MAY 1ST TO OCTOBER 14TH C-MAY 15TH TO SEPTEMBER 15TH D-APRIL 15TH TO SEPTEMBER 15TH

B-MAY 1ST TO OCTOBER 14TH Badge must be worn on the outter most layer

19-BUS OPERATOR RODRIGUEZ HAS A NUMBER OF FAR-SIDE BUS STOPS ON HER ROUTE. TO SAFELY SERVICE THESE SIGNS SHE WOULD: A-ANGLE THE BUS TOWARD THE CURB. B-SIGNAL AFTER ENTERING THE INTERSECTION. C-SIGNAL BEFORE ENTERING THE INTERSECTION. D-ANGLE THE BUS AWAY FROM THE CURB.

B-SIGNAL AFTER ENTERING THE INTERSECTION.

41-FROM WHICH OF THE FOLLOWING, BOARDING CUSTOMERS SHOULD A LOCAL BUS OPERATOR REQUEST A FULL FARE? A-THE CUSTOMER DISPLAYING A DISABLED INDIVIDUAL REDUCED FARE METROCARD. B-THE CUSTOMER DISPLAYING A MEDICARD C-THE CUSTOMER DISPLAYING A SENIOR CITIZEN REDUCED FARE METROCARD. D-THE CUSTOMER DISPLAYING A SENIOR CITIZEN IDENTIFICATION PASS ISSURD BY THE NYC DEPARTMENT FOR THE AGING

B-THE CUSTOMER DISPLAYING A MEDICARD Medicare ID Senior citizen ID nyc housing of aging Disabled reduced MTA card Access A Ride ID card

31-THE ROUTE THAT YOU SUPERVISING IS EXPERIENCING HEAVY DELAYS AND YOU DECIDE TO INSTRUCT SOME BUS OPERATORS TO SHORT-TURN THEIR BUSES. ALL OF THE FOLLOWING BUSES MAY BE SHORT-TURN EXCEPT FOR A BUS: A-THAT IS FULL AND HAS AT LEAST FIVE CUSTOMERS STANDING. B-WITH A CUSTOMER IN A WHEELCHAIR WHO HAS NOT REACHED HER STOP. C-WITH ITS OPERATOR GETTING RELIEVED ON THE NEXT TRIP. D-WITH ITS OPERATOR NEAR THE END OF HIS/HER TOUR.

B-WITH A CUSTOMER IN A WHEELCHAIR WHO HAS NOT REACHED HER STOP.

63-BUS OPERATOR JORGE L RODRIGUEZ FINISHED HIS REGULAR RUN AT 22:00 THERE IS A WEATHER ALERT FOR A SEVERE SNOWSTROM. BEFORE GOING HOME, RODRIGUEZ IS INSTRUCTED TO REPORT BY TELEPHONE TO HIS DEPOT EVERY THREE HOURS STARTING 24:00 TO SEE IF HE IS NEEDED FOR EMERGENCY SNOW WORK. HE PHONES AT 24:00 AND IS TOLD HE IS NOT YET NEEDED. HE PHONES AGAIN AT 03:00 BY WHICH TIME IT IS SNOWING HEAVILY. HE IS INSTRUCTED TO REPORT TO HIS DEPOT BY 04:00 FOR EMERGENCY SNOW WORK. HE PERFORMS EMERGENCY SNOW WORK FROM 04:00 TO 08:00 AND IS RELEASED. HOW MANY PAY HOURS SHOULD RODRIGUEZ RECEIVE FOR THE HOURS BETWEEN 24:00 AND 08:00 A-8:00 B-9:00 C-10:30 D-12:00

C- 10:30 hrs 3 hrs stand by and report = pay 4.30HR OT 4hrs performed = 6 HRS OT 4.30 + 6 = 10.30 HRs Given: Snow Storm Report by telephone every three hours by phone Starting at 2400HR calls at 2400 "" "" 0300 and was told to report at 0400 Emergency Snow - 0400 - 0800 = 4hr worked Find : how much is ROD's paid hours? Emergency Snow Rule 1 : 1-1/2 pay for each call Emergency Snow Rule 2 -Called and to report - If directed to report = Pay 3hours - Excluding rule one Emergency Snow Rule 3: -All work PERFORMED outside are to be paid Allowance of 1.30hrs Plus any allowance from Rule 1 and Rule 2. Emergency Rule 4 -If placed to perform worked pass 4 hours, he is entitled to minimum pay of 8 hours plus allowance from other rules. -If called in to work and did not Perform work = pay lieu of 6 hours of regular pay.

76-A BUS ROUTE IS 10 MILES LONG IN EACH DIRECTION AND HAS TWO HOURS ROUND TRIP TIME WHICH INCLUDES A 4 MINUTES RECOVERY TIME AT EACH END UNDER NORMAL CONDITIONS. THE AVERAGE BUS SPEED ON THIS ROUTE IS CLOSET TO: A-9.7 MPH B-10.3 MPH C-10.7 MPH D-11.2 MPH

C-10.7 MPH Given: distance 10 miles one way 2 hours round trip LO 4min each end Find Avg speed? 60 min TIME - 4 min HDWY = 56 Time Dist X 60 / time = MPH 10 miles X 60 / 56 min = 10 .714 MPH

14-RODRIGUEZ RUN REPORTS AT 04:28 AND CLEARS AT 14:56. SHE HAS A SWING FROM 09:45 TO 10:57 WHAT IS HER RUN PAY? A-10:16 B-11:42 C-10:54 D-11:06

C-10:54 Find Run Pay? 1) Find Spread / 11 hours rule 14.56 clr - 4.28 rpt = 10.28 Spd 2) Find Swing? / Pay swing according to rule (under 59min= pay actual /1-1.59h = 1 hour pay / 2hr= 1/2pay) 10.57 PO - 9.45 PI = 1.12hrs SWG = only 1 hour pay 3) Find Work Time / 8 hour rule pay 1/2 after 8hrs WT 10.28 SPD - 1.12 SWG = 9.16 Work time 9.16 WT - 8 hours = 1.16 OT pay half = 38min OT 4) ADD 11 hour rule + Swing rule + 8 hours rule ADD Work time + Swing = TOTAL PAY 9.16 work time + 1.00 Swing (swing rule) + 0.38 mins OT (8hr rule) ---------------------------- 10.54 hrs Total Pay answer

74-BUS OPERATOR RODRIGUEZ PERFORMS FIVE HOURS OF EMERGENCY SNOW WORK AFTER THE COMPLETION OF HIS REGULAR TOUR. HOW MANY MEAL ALLOWANCE SHOULD RODRIGUEZ BE PAID FOR THE FIVE HOURS OF EMERGENCY WORK A-NONE B-1 C-2 D-3

C-2 meals Given: B/O worked a run and 5 hrs of emergency work. Find how many meals? EMERGENCY SNOW WORK EMPLOYEES ASSIGNED TO EMERGENCY WORK AFTER COMPLETION OF THEIR REGULARLY SCHEDULED TOUR OF DUTY WILL BE PAID MEAL ALLOWANCES AS FOLLOWS: COMPLETES 2 HOURS - 1 MEAL ALLOWANCE COMPLETES 5 HOURS TO 9:59 - 2 MEAL COMPLETES 10 HOURS TO 14:59- 3 MEAL COMPLETES 15 HOURS TO 19:59- 4 MEAL R.D.O = EVERY 5 HOURS

48-IF A ROUTE IS 22 MILES LONG AND IT TAKES 1 HOUR AND 4 MINUTES TO COMPLETE THE ROUTE, WHAT IS THE AVERAGE SPEED THE BUS TRAVELS? A-15 B-35 C-21 D-36

C-21 Distance = 22 miles 1.04 hrs for one way Find AVG speed? Dist X 60min / Time = Speed 22 x60 / 1.04 (64min) = 20.65

17-WHILE OPERATING A BUS, AND WHEN CONDITIONS ALLOW, WHAT IS THE MINIMUM DISTANCE THAT MUST BE MAINTAINED BETWEEN THE BUS AND CURBED OR PARKED VEHICLE? A-2 FEET B-3 FEET C-4 FEET D-5 FEET

C-4 FEET This allows a safe space from bikes and car doors opening

28-AT 0700, THE SQUARE JUNCTION BUS ROUTE HAS 32 BUSES IN OPERATION. THE RUNNING TIME IS 91 MINUTES IN EACH DIRECTION. THE RECOVERY TIME AT ONE TERMINAL IS 6 MINUTES AND 4 MINUTES AT THE OTHER. WHAT IS THE HEADWAY BEING PROVIDED AT THIS TIME OF DAY? A-4 MINUTES B-5 MINUTES C-6 MINUTES D-7 MINUTES

C-6 MINUTES EX) Given 32 buses 91 min running time one way Layover 6 min and 4 min Find Headway? RT+RT+LO+LO/BUSES=HDWY 91 +91 + 6+4 /32 = 6 min HDWY

38-WHICH DEFECT WOULD JUSTIFY A BUS OPERATOR TAKING HER BUS OUT OF PASSENGER SERVICE IN THE MIDDLE OF A RUN? A-A DEFECTIVE FAREBOX. B-A FAULTY DESTINATION SIGN. C-A LEFT-SIDE MIRROR THAT IS SHATTERED. D-A RIGHT REAR MARKER THAT DOES NOT LIGHT.

C-A LEFT-SIDE MIRROR THAT IS SHATTERED.

51-TO OPERATE A BUS , NEW YORK STATE 19A LAW REQUIRES A BUS OPERATOR TO COMPLETE WHICH ONE OF THE FOLLOWING, EVERY TWO YEARS? A-AN MV-104 FORM B-A DISCIPLINARY EVALUATION C-A RE-CERTIFICATION EXAM D-AN ATTENDANCE REVIEW

C-A RE-CERTIFICATION EXAM 19a - exam during the visit to Zerega

42-WHICH OF THE FOLLOWING INDIVIDUALS ARE NOT ALLOWED TO RIDE FREE OF CHARGE ON REGULARLY SCHEDULED LOCAL BUSES? A-AN AUXILARY POLICE OFFICER IN UNFORM WITH BADGE PROPERTY DISPLAYED. B-AN INDIVIDUAL DISPLAYING A NYCT TEMPORARY TRANSPORTATION PASS. C-A UNITED STATE POSTAL SERVICE MAIL CARRIER WITH HIS MAILBAG. D-A NEW YORK CITY FIRE MARCHALL WHO DISPLAYS AN AUTHORIZED SHIELD

C-A UNITED STATE POSTAL SERVICE MAIL CARRIER WITH HIS MAILBAG. Who can ride for free -Mobility instructor with ID -Traffic agent in uniform- must ticket and obstruction of the bus - Postal workers no long ride for free Court officer AUX in uniform may ride -FDNY with badge

32-AS A DISPATCHER ASSIGNED TO SUPERVISE SUBWAY SHUTTLE SERVICE, YOU NOTICE THAT ONE OF THE SHUTTLE BUSES HAS NOT DEPARTED ON TIME. AS YOU APPROACH THE NEAR-EMPTY BUS YOU OBSERVE A CUSTOMER WITH A BICYCLE ARGING WITH THE BUS OPERATOR ABOUT BOARDING. YOU SHOULD: A-CALL THE COMMAND CENTER AND REQUEST POLICE ASSISTANCE. B-CONTACT THE ROAD CONTROL SUPERINTENDENT. C-ALLOW THE CUSTOMER TO BOARD WITH THE BICYCLE AS LONG AS THE BICYCLE DOES NOT OBSTRUCT AISLES OR ENTRY/ EXIT DOORS. D-TELL THE CUSTOMER BICYCLES ARE NOT PERMITTED ON BUSES.

C-ALLOW THE CUSTOMER TO BOARD WITH THE BICYCLE AS LONG AS THE BICYCLE DOES NOT OBSTRUCT AISLES OR ENTRY/ EXIT DOORS.

44-WHICH OF THE FOLLOWING IS NOT A PART OF A PRE-TRIP INSPECTION? A-CHECKING THE INTERLOCK. B-CHECKING THE TIRES AND THE HUB LUG NUTS. C-CHECKING THE ENGINE OIL LEVEL. D-CHECKING THE WINDSHIELD WIPER'S OPERATION.

C-CHECKING THE ENGINE OIL LEVEL.

66-THE PERSON ALLOWED TO RIDE LOCAL BUSES FREE BY SHOWING A BADGE ONLY IS A-CORRECTION OFFICER B-COURT OFFICER C-FIRE MARSHALL D-NYC SHERIFF

C-FIRE MARSHALL The Fare Tariff authorizes the following persons to ride free on regular scheduled NYCT subway, and NYCT/MaBSTOA local buses only: • Court Officers, Correction Officers and Auxiliary Police in uniform and badge or shield properly displayed. • New York City Police and New York City Fire Marshals with or without uniform must display authorized shield. All officers with or without uniform who have been issued an electronic employee pass must dip to board bus. • New York City Police Officers in Training at the Police Academy must display Police Department identification (ID). • Uniformed New York City Fire Department personnel with badge, turnout coat, helmet and boots.

78-AN EMPLOYEE WISHING TO ACCRUE A HOLIDAY INSTEAD OF BEING PAID FOR SUCH MUST A-INFORM THE GENERAL DISPATCHER 48 HOURS PRIOR TO SUCH PAID HOLIDAY B-INFORM HIS UNION REPRESENTATIVE 24 HOURS PRIOR TO SUCH INTENTION C-GIVE NOTICE IN WRITING TO A SUPERVISOR D-GIVE NOTICE ORALLY OR IN WRITING NO LATER THAN 24 HOURS ON THE DAY PRECEDING THE PAID HOLIDAY

C-GIVE NOTICE IN WRITING TO A SUPERVISOR To make such election, the employee must give notice there of in writing to his/her superior in advance o f the holiday. Employees who actually work on a holiday shall receive a $2 per hour differential for all hours actually worked on the following holidays: July4th,Thanksgiving,Christmas and New Year's Day.

25-DISPATCHER RODRIGUEZ MISPLACES THE KEY TO HIS OFFICE. HE BORROWS A SET OF KEYS FROM ANOTHER DISPATCHER AT THE DEPOT TO COPY. THIS ACTION IS: A-CORRECT, BECAUSE HE DID NOT DAMAGE THE KEYS. B-CORRECT, BECAUSE HE WAS USING SYSTEM PROPERTY FOR BUSINESS USE. C-INCORRECT, BECAUSE HE DID NOT RECEIVE AUTHORIZATION TO MAKE THE DUPLICATES. D-INCORRECT, BECAUSE HE DID NEED TO HAVE HIS OWN SET OF KEYS TO THE OFFICE.

C-INCORRECT, BECAUSE HE DID NOT RECEIVE AUTHORIZATION TO MAKE THE DUPLICATES. BLUE RULE BOOK 13 - H employee may not buy or cause to be made of any keys without authority

20-ON A PADDLE REPORT THE TIME ASSOCIATED WITH EACH TIME POINT, EXCLUDING TERMINALS, IS THE A-ARRIVAL TIME B-HEADWAY ALLOWANCE C-LEAVING TIME D-RUNNING TIME

C-LEAVING TIME

70-AN INTENDING CUSTOMER BOARDING WITH A CHILD AND A FOLDED CARRIAGE REQUESTING THAT YOU KNEEL THE BUS A-MUST BE INFORMED THAT CARRIAGES ARE NOT ALLOWED ON CITY BUSES B-MUST BE INFORMED THAT KNEELING FUNCTION IS USED ONLY FOR DISABLED OR HANDICAPPED C-MUST HAVE REQUEST HONORED WITHOUT RESERVATION D-MUST BE ALLOW TO BOARD BUT INFORMED OF "ADA" RESTRICTION ON FOLDED CARRIAGES

C-MUST HAVE REQUEST HONORED WITHOUT RESERVATION • Any customer who has difficulty using the front door steps may use the wheelchair lift or ramp. • Anyone may request to use the wheelchair lift/ramp to board or alight. Customers are not required to use a wheelchair, walker, cane, crutches or any mobility instrument in order to use the wheelchair lift or ramp. -Kneeling the Bus To extend courtesy and give quality service to our customers, all bus operators must lower the front steps for all customers whenever thev cannot curb the bus in the bus stop or anytime upon request by the customer.

61-A MOBILITY INSTRUCTOR ACCOMPANYING A BLIND OR DISABLED PERSON ON AN EXPRESS BUS DURING THE EVENING RUSH HOUR PERIOD WITH PROPER VALIDATION CAN OR MUST A-PAY ½ FARE B-BARRED FROM BUS C-PAY FULL FARE D-RIDE FREE

C-PAY FULL FARE Express buses everyone must pay full fare Seniors ride half fare during off peak hours 10am-259pm Mobile instructor may ride free on local lines. AUTHORIZED FREE RIDERS ^UPDATED* The Fare Tariff authorizes the following persons to ride free on regular scheduled NYCT subway, and NYCT/MaBSTOA local buses only: • Court Officers, Correction Officers and Auxiliary Police in uniform and badge or shield properly displayed. • New York City Police and New York City Fire Marshals with or without uniform must display authorized shield. All officers with or without uniform who have been issued an electronic employee pass must dip to board bus. • New York City Police Officers in Training at the Police Academy must display Police Department identification (ID). • Uniformed New York City Fire Department personnel with badge, turnout coat, helmet and boots.

39-BUS OPERATOR RODRIGUEZ DAMAGED HIS EMPLOYEE IDENTIFICATION PASS IN HIS WASHING MACHINE AND DID NOT HAVE TIME TO REPORT THE DAMAGED PASS BEFORE HIS SHIFT BEGAN. HE TELL YOU THAT HE HAS A PHOTOCOPY OF HIS PASS AND WILL REPORT IT WHEN HIS SHIFT ENDS. YOU SHOULD TELL HIM THAT THIS ACTION IS: A-PERMISSIBLE, BECAUSE THE DAMAGE WAS AN ACCIDENT. B-PERMISSIBLE, BECAUSE IT IS MORE IMPORTANT TO BE ON TIME FOR HIS SHIFT. C-PROBITITED, BECAUSE A PHOTOCOPIED PASS IS AGAINST NYCT RULES AND REGULATIONS. D-PROBITITED, BECAUSE HE HANDLED HIS EMPLOYEE IDENTIFICATION PASS WITH NEGLIGENCE.

C-PROBITITED, BECAUSE A PHOTOCOPIED PASS IS AGAINST NYCT RULES AND REGULATIONS.

15-A BUS OPERATOR DRIVING HIS BUS DURING A THUNDERSTORM BEGINS TO HYDROPLANE. HE SHOULD FIRST: A-FIRMLY PRESS THE BRAKES B-GENTLY PUMP THE BRAKES C-RELEASE THE ACCELERATOR D-GENTLY ACCELERATE

C-RELEASE THE ACCELERATOR Chapter 2 CDL 2-20 identifying Slippery surface

33-BUS OPERATOR RODRIGUEZ APPROACHES ROAD DISPATCHER RODRIGUEZ AT A POST ALONG THE ROUTE WHILE OPERATING A BUS IN PASSENGER SERVICES. BUS OPERATOR RODRIGUEZ INFORMS THE DISPATCHER THAT IS HE IS FEELING DIZZY. DISPATCHER RODRIGUEZ OFFER TO CALL FOR MEDICAL ATTENTION, BUT OPERATOR RODRIGUEZ REFUSES THE DISPATCHER SHOULD: A-ALLOW BUS OPERATOR RODRIGUEZ TO CONTINUE TO THE END OF THE LINE IN SERVICE, AND THEN PULL THE BUS INTO THE DEPOT. B-GIVE BUS OPERATOR RODRIGUEZ A FEW MINUTES TO RECOVER BEFORE RETURNING HER TO SERVICE. C-REMOVE BUS OPERATOR RODRIGUEZ FROM SERVICE AND REQUEST A MEDICAL ASSESSMENT. D-DISCHARGE ANY CUSTOMERS AND HAVE BUS OPERATOR RODRIGUEZ TAKE THE BUS TO THE DEPOT.

C-REMOVE BUS OPERATOR RODRIGUEZ FROM SERVICE AND REQUEST A MEDICAL ASSESSMENT. Rule 35 -30 days absence require MAC -every 2 years to visit MAC - G-46 form required for MAC

04-A CUSTOMER'S CHILD SLIPS AND FALLS DOWN THE STEPS OF A BUS. BUS OPERATOR RODRIGUEZ RUSHES DOWN THE STEPS TO CHECK OF THE LITTLE GIRL IS INJURED. SHE IS CRYING AND HAS SCRAPED HER LEG ON THE GROUND BUT IS OTHERWISE UNHARMED. THE CHILD'S FATHER TELLS BUS OPERATOR RODRIGUEZ THAT HIS DAUGHTER TRIPPED OVER HER SHOELACE, BUT IS NOT BADLY HURT AND DOES NOT NEED ANY MEDICAL ATTENTION. THE CUSTOMER IS EMBARRASSED BY THE ENTIRE SITUATION AND ASKS THAT BUS OPERATOR RODRIGUEZ NOT MENTION IT TO ANYONE. BUS OPERATOR RODRIGUEZ SHOULD: A-NOT REPORT THE INCIDENT BECAUSE THE CUSTOMER DID NOT REQUEST MEDICAL ATTENTION. B-NOT REPORT THE INCIDENT BECAUSE THE CUSTOMER ASKED HIM NOT TO MENTION IT TO ANYONE. C-REPORT THE INCIDENT BECAUSE IT INVOLVES A NYCT VEHICLE. D-REPORT THE INCIDENT BECAUSE THE LITTLE GIRL IS SERIOUSLY INJURED.

C-REPORT THE INCIDENT BECAUSE IT INVOLVES A NYCT VEHICLE. Rule 8.02 8.02(a) In case of accidents or unusual occurrences, or injuries to persons (whether employees or not) or in cases of damage to propeity, all employees having knowledge of the accident or the unusual occurrence, whether on duty or not, must make written reports on the prescribed forms as soon as it can be done. If the accident is serious, the employee must immediately report same to his/her department's designated control office, by radio or telephone.

68-UPON MAKING A RELIEF YOU NOTICE A PERSON SMOKING SEATED NEXT TO A PERSON UTILIZING PORTABLE OXYGEN APPARATUS YOUR BEST CHOICE OF ACTION WOULD BE TO A-INFORM SMOKER TO MOVE TO THE REAR B-DISCHARGE CUSTOMER WITH FLAMMABLE MATERIAL C-REQUEST SMOKER TO EXTINGUISH CIGAR D-CALL FOR ASSISTANCE

C-REQUEST SMOKER TO EXTINGUISH CIGAR Metropolitan Transportation Authority >$ NYCT Department of Buses MTA Bus Company 66 January 8, 2014 Managers, Supervisors, Bus Operators and All Concerned Stephen A. Vidal, <vTce President, Transportation, Safety and Training SMOKING PROHIBITED ON BUSES s i*>vJ T O : FROM: SUBJECT: * The New York City Health Code prohibits anyone including employees from smoking on buses, and from carrying an open flame, a lighted match, cigar, pipe, cigarette or e-cigarette, on buses as'well.

55-A DISPATCHER IS SENT TO THE SCENE OF A SERIOUS ACCIDENT. AN SSD-1 FORM IS REQUIRED IF IT IS FOUND THAT: A-THERE ARE THREE OR MORE INJURIES. B-TWO OR MORE BUSES WERE INVOLVED IN THE ACCIDENT. C-THE BUS OPERATOR CLAIMS THAT BRAKE FAILURE CAUSED THE ACCIDENT. D-AN AUTOMOBILE INVOLVED IN THE ACCIDENT STRUCK ANOTHER AUTOMOBILE.

C-THE BUS OPERATOR CLAIMS THAT BRAKE FAILURE CAUSED THE ACCIDENT. MV-104 incident form -accident damages exceed more than $1000 SSD-1 Bus notification form -fatal injuries -5 or more injured - Bus fire, notified FDNY -Mechanical failure caused accident - Bus may not be moved with BCC consent

49-IF A RUNNING TIME OF A ROUTE IS 51 MINUTES AND THE AVERAGE SPEED IS 16 MPH APPROXIMATELY HOW LONG IS THE ROUTE? A-16 MILES B-12 MILES C-20 MILES D-14 MILES

D-14 MILES TIME = 51 min Speed = 16mph Distance? Time x Speed /60 = Dist 51 x 16 /60 = 13.6

18-BUS OPERATOR RODRIGUEZ IS APPROACHING AN INTERSECTION. SHE INTENDS TO MAKE A RIGHT HAND TURN. APPROXIMATELY HOW MANY FEET BEFORE THE INTERSECTION SHOULD SHE ACTIVATE THE TURN-SIGNALS ON HER BUS? A-75 FEET B-100 FEET C-125 FEET D-150 FEET

D-150 FEET

16-BUS OPERATOR RODRIGUEZ IS DRIVING HIS BUS THROUGH MANHATTAN AT 20 MPH. ROAD CONDITIONS ARE GOOD AND THE WEATHER IS FAIR. HOW MANY BUS LENGHTS SHOULD HE ALLOW BETWEEN HIS BUS AND THE VEHICLE IN FRONT OF HIM TO PERMIT A SAFE STOPPING DISTANCE? A-1 B-1 ½ C-2 D-3

D-3 NYC driving - recommended every 10 MPH requires 1 and 1/2 bus length of space Example: 20mph = 3 bus lengths 4 seconds for every 10 feet traveling on highways at 40mphs Student operating manual

43-A BUS OPERATOR REPORTS FOR HER REGULAR RUN THAT REPORTS AT 06:45 HOURS AND CLEARS AT 15:15 HOURS. UPON REPORTING, SHE IS ASSIGNED A DIFFERENT RUN THAT STARTS AT 06:45 HOURS AND CLEARS AT 14:55 HOURS. WHAT IS HER PAID TIME FOR THE DAY? A-8 HOURS B-8 HOURS 10 MINUTES C-8 HOURS 20 MINUTES D-8 HOURS 30 MINUTES

D-8 HOURS 30 MINUTES Anytime they change your assignment upon report you are paid the 1st assignment unless 2nd assignment pays more than the 1st one

77-THE VACATION YEAR ACCORDING TO THE CONTRACT IS A-THE CALENDAR YEAR B-THE SICK YEAR C-JAN-1 DEC 31 ONLY D-A AND B

D-A AND B A-THE CALENDAR YEAR B-THE SICK YEAR

22-WHICH OF THE FOLLOWING FORMS IS COMPLETED BY ROAD SUPERVISION OR A YARD DISPATCHER AND THEN SUBMITTED TO THE CREW DISPATCHER? A-AN OPERATOR VEHICLE CONDITION REPORT (OVCR) B-AN ACCIDENT DESCRIPTION REPORT (ADR) C-AN OUT OF SERVICE SHEET D-A DEVIATION REPORT

D-A DEVIATION REPORT Pull-in Slip / Cut slip / Late slip

79-DEPOT PICKS ARE HELD A-AS OFTEN AS DIVISION PICKS B-UPON DISCRETION OF VICE-PRESIDENT C-TWICE YEARLY D-B AND C

D-B AND C B-UPON DISCRETION OF VICE-PRESIDENT C-TWICE YEARLY

27-WHILE IN THE CREW QUARTERS, YOU OBSERVE TWO OF THE BUS OPERATORS YOU SUPERVISE IN VOLVED IN A HEATED ARGUMENT. THEY ARE THREATENING EACH OTHER AND CURSING. ONE OF THE BUS OPERATOR STRIKES THE OTHER IN THE FACE. THE BUS OPERATOR WHO WAS HIT DOES NOT STRIKE BACK, AND WALKS AWAY. ACCORDING TO NYCT RULES AND REGULATIONS, WHICH OF THE FOLLOWING IS A CORRECT STATEMENT? A-ONLY THE BUS OPERATOR WHO STARTED THE ARGUMENT CAN FACE DISCIPLINARY ACTION. B-NEITHER OF THE BUS OPERATORS CAN FACE DISCIPLINARY ACTION BECAUSE THE INCIDENT DID NOT ESCALATE INTO A FULL BLOWN FIGHT. C-ONLY THE BUS OPERATOR WHO STRUCK THE OTHER BUS OPERATOR CAN FACE DISCIPLINARY ACTION. D-BOTH BUS OPERATORS MAY FACE DISCIPLINARY ACTION.

D-BOTH BUS OPERATORS MAY FACE DISCIPLINARY ACTION. Blue rule book 10 -A C D

01-WHAT WOULD BE THE BEST COURSE OF ACTION AS A CREW DISPATCHER SHOULD A BUS OPERATOR REPORT TO WORK WITH AN EXPIRED LICENSE? A-ALLOW THE OPERATOR TO WORK BUT INSTRUCT HER TO REPORT TO DMV TO RENEW HER LICENSE ASAP B-ALLOW HER TO WORK BUT INSTRUCT HER TO GO TO DMV ON HER SWING C-ALLOW HER TO WORK BUT INSTRUCT HER TO RENEW HER LICENSE WITHIN 48 HOURS D-DON'T ALLOW HER TO WORK UNTIL SHE RENEWS HER LICENSE

D-DON'T ALLOW HER TO WORK UNTIL SHE RENEWS HER LICENSE New York City Transit (NYCT) and MTA Bus employees, whose duties include operating a NYCT or MTA vehicle, must have a valid driver's license in their possession while operating the NYCT or MTA vehicle. Such employees must also allow management/supervision to inspect their drivers' licenses upon request.

62-A PERSONAL CARE ATTENDANT ACCOMPANYING A HANDICAPPED PERSON ON A LOCAL BUS ROUTE CAN RIDE IF A-THEY PRESENT PROPER IDENTIFICATION AND PAY 75 CENTS B-THEY PAY FARE IN FULL AND SUBMIT WEEKLY RE-IMBURSEMENT FORM TO AUTHORITY C-THEY PAY FARE IN FULL AND SUBMIT MONTHLY RE-IMBURSEMENT FORM TO AUTHORITY D-FOR FREE IF THE ID CONTAINS THE WORD 'ALWAYS'

D-FOR FREE IF THE ID CONTAINS THE WORD 'ALWAYS' FREEREDERs/PERSONALCARE ATTENDANT A Personal Care Attendant accompanying a disabled person is allowed to ride free on all bus routes. This free ride is permitted only when the disabled person's "Access-A-Ride" Identification Card states "Personal Care Attendant Always" in the lower right hand corner. The color of the card is Blue and White.

71-HEARING GUIDE DOGS OR OTHER SERVICE ANIMALS ARE IDENTIFIABLE BY A-AN ORANGE COLLAR B-A YELLOW COLLAR C-A RED COLLAR D-HARNESS OR TAG

D-HARNESS OR TAG You are not permitted to ask customers with Service Animals anything about their disability, such as what their disability is. Also, customers with Service Animals are not required to show or have, and you are not permitted to ask for, any form of identification for themselves or theirServiceAnimal However, NYCTissues voluntary "Service Animal I. D. Cards*1for customer convenience. A customer with a Service Animal LD. Card may show it upon boarding.

46-BUS OPERATOR RODRIGUEZ IS WORKING DURING THE EVENING SHIFT AND THE BUS IS CROWDED. WHILE ON HIS ROUTE HE SEES BUS OPERATOR PETEY RODRIGUEZ WHO WORKS OUT OF CASTLETON DEPOT WITH HIM. WHEN BUS OPERATOR PETEY RODRIGUEZ ENTERS THE BUS AND SHOW BUS OPERATOR RODRIGUEZ HIS PASS AND SITS DOWN. THE INTERACTION IS: A-CORRECT, BECAUSE HE SHOWED HIS PASS. B-CORRECT, BECAUSE OPERATOR RODRIGUEZ KNOWS OPERATOR PETEY RODRIGUEZ. C-INCORRECT, BECAUSE OPERATOR PETEY RODRIGUEZ SHOULD STAND ON A CROWDED BUS. D-INCORRECT, BECAUSE OPERATOR PETEY RODRIGUEZ IS REQUIRED TO SCAN HIS PASS IN THE FAREBOX.

D-INCORRECT, BECAUSE OPERATOR PETEY RODRIGUEZ IS REQUIRED TO SCAN HIS PASS IN THE FAREBOX.

65-INTERIOR BUS TEMPERATURES FROM OCT 15 THRU APR 15 MUST BE KEPT PROVIDED AMBIENT TEMPERATURE IS 45 DEGREES A-NO LESS THAN 45 NO GREATER THAN 70 B-NO LESS THAN 40 NO GREATER THAN 60 C-NO LESS THAN 45 NO GREATER THAN 65 D-NO LESS THAN 40 NO GREATER THAN 65

D-NO LESS THAN 40 NO GREATER THAN 65 HEATING BUSES All buses in customer service from October 15,2003 through April 15,2004 must be heated to a minimum temperature of 40° Fahrenheit, not to exceed 65° Fahrenheit. Bus operators must ensure that the 'Climate Control* unit, which is designed to automatically regulate the heat, is switched to the 'ON' position at all times. Bus operators are to report buses with defective heating as follows: 1. Notify a dispatcher along the route. 2. If a dispatcher is not present,notify the console dispatcher by bus radio or public telephone. 3. In all cases, record the heating defect on the Operator's Vehicle Condition Report (OVCR). If the temperature outside the bus is 45°Fahrenheit or higher, the lack of bus heating will not be valid reason for removing a bus from customer service.

52-WHAT IS THE MAXIMUM COMBINED WEIGHT LIMIT IN POUNDS FOR A CUSTOMER AND WHEELCHAIR ON THE WHEELCHAIR LIFT? A-300 B-400 C-500 D-NO WEIGHT RESTRICTED

D-NO WEIGHT RESTRICTED No longer restricting Advised no attendant ride with disable

69-THE HALF-FARE PROGRAM FOR SENIORS AND DISABLED ARE IN EFFECT FOR LOCAL AND EXPRESS BUSES A-FROM 1001-1459 AND 1901-0559 AND WEEKENDS B-FROM 1031-1531 AND 1901-0631 AND WEEKENDS C-FROM 1001-1459 AND 1901-0559 AND WEEKENDS ON EXPRESS BUSES ONLY D-NONE OF THE ABOVE

D-NONE OF THE ABOVE Fare On Local Buses: For Senior Citizen/Disabled Individuals there are no time restrictions for half-fare privileges. Fare On Express Buses: For Senior Citizens and Disabled Individuals, half-fare privileges are limited on weekdays (10:01 a.m. to 2:59 p.m. and 7:01 p.m. to 5:59 a.m.) and unlimited on Saturdays, Sundays or designated holidays.

45-BUS OPERATOR RODRIGUEZ STOPS AT THE BUS STOP TO PICK UP PASSENGERS. THE BUS BECOMES FULL AND OPERATOR RODRIGUEZ SEES HIS DEPOT SUPERINTENDENT WAITING TO GET ONTO THE BUS. THE DEPOT SUPERINTENDENT IS OFF DUTY AND IN A RUSH TO GET HOME. OPERATOR RODRIGUEZ OPENS THE BACK DOOR IN ORDER TO ALLOW THE SUPERINTENDENT TO GET ONTO THE BUS. THIS ACTION IS: A-PERMISSIBLE, BECAUSE THE SUPERINTENDENT IS A NYCT EMPLOYEE. B-PERMISSIBLE, BECAUSE THE BUS IS CROWDED. C-PROHIBITED, BECAUSE THE SUPERINTENDENT IS OFF DUTY. D-PROHIBITED, BECAUSE NO ONE IS ALLOWED TO ENTER THE BUS FROM THE REAR DOOR.

D-PROHIBITED, BECAUSE NO ONE IS ALLOWED TO ENTER THE BUS FROM THE REAR DOOR.

37-A BUS OPERATOR APPROACHES A STOPPED SCHOOL BUS WITH FLASHING RED LIGHTS ON THE OPPOSITE SIDE OF A DIVIDED ROADWAY. WHAT SHOULD THE BUS OPERATOR DO? A-SLOW DOWN AND CONTINUE CAUTIOUSLY. B-BLOW THE HORN TWICE AND CONTINUE DOWN THE ROAD C-CONTINUE AT NORMAL SPEED SINCE THE SCHOOL BUS IS ON THE OPPOSITE SIDE OF A DIVIDED ROADWAY. D-STOP AND MOVE ONLY AFTER THE RED LIGHTS HAVE STOPPED FLASHING OR HE/SHE IS WAVE ON BY THE SCHOOL OPERATOR OR TRAFFIC OFFICER.

D-STOP AND MOVE ONLY AFTER THE RED LIGHTS HAVE STOPPED FLASHING OR HE/SHE IS WAVE ON BY THE SCHOOL OPERATOR OR TRAFFIC OFFICER.

05-A CUSTOMER EXITING A BUS ON A WARM SUMMER DAY NOTIFIES BUS OPERATOR RODRIGUEZ THAT A MAN WEARING A HEAVY COAT AND HAT WEDGED A BOOK BAG UNDER A SEAT AND GOT OFF THE BUS AT THE PREVIOUS STOP. BUS OPERATOR RODRIGUEZ IMMEDIATELY STOPS AND EVACUATED THE BUS. HE THEN WALKS TO THE BACK OF THE BUS AND SEES THE BAG. HE HEARS A FAINT BEEPING COMING FROM THE BAG. THE BUS OPERATOR SHOULD IMMEDIATELY: A-OPEN THE BOOK BAG AND SEARCH IT FOR IDENTIFICATION. B-CONTINUE TO THE END OF HIS ROUTE THEN, REPORT THE BAG. C-USE THE BUS RADIO TO CONTACT THE BUS COMMAND CENTER. D-USES A PUBLIC LANDLINE TELEPHONE TO CONTACT THE BUS COMMAND CENTER

D-USES A PUBLIC LANDLINE TELEPHONE TO CONTACT THE BUS COMMAND CENTER While operating MTA buses, operators must be prepared to respond properly if notified by the Bus Command Center (BCC) of a terrorist attack on MTA buses or subways. They must also be prepared to act accordingly in the event of a bomb threat or if made aware of a suspicious package or substance onboard their bus. Do not respond to the BCC via the bus radio or a cellular telephone. Supervisors and managers in the vicinity must also not use their cellular telephones, handheld or vehicle radios (Receiving messages via bus radio is safe, responding via bus radio or cell phone is dangerous).

64-BUSES OPERATING AT OR NEAR A RAILROAD CROSSING MUST MAKE THEIR INITIAL STOP A-WITHIN 10-20 FEET FROM TRACKS B-WITHIN 20-100 FEET FROM TRACKS C-WITHIN 10-50 FEET FROM TRACKS D-WITHIN 15-50 FEET FROM TRACKS

D-WITHIN 15-50 FEET FROM TRACKS When operating in the vicinity of a railroad crossing all bus operators must: Stop their bus within fifty (50) but no less than fifteen (15) feet of the nearest rail of a railroad crossing. Listen and look in both directions for the possible approach or any signals indicating the approach of a train. Gradually approach tracks, look in both directions, maintain a steady slow speed while crossing and continue without stopping, until the bus has safely cleared the crossing.

40-BUS OPERATOR RODRIGUEZ HAS BEEN ON JURY DUTY FROM MONDAY THROUGH FRIDAY; HIS RDO'S AS SATURDAY-SUNDAY. AFTER COMPLETING HIS JURY SERVICE ON FRIDAY AT 2:00 PM, HE CALLS THE CREW DISPATCHER AT HIS DEPOT TO INQUIRE ABOUT THE POSSIBILITY OF WORKING THAT EVENING. OPERATOR RODRIGUEZ IS OFFERED A RUN ON THE Q-13 WHICH REPORTS AT 4:00 PM AND CLEARS AT 11:00 PM. HE ACCEPTS AND WORKS THE RUN. HOW MANY HOURS WILL BUS OPERATOR RODRIGUEZ BE PAID FOR THIS RUN? A-8 HOURS B-10 HOURS C-12 HOURS D-16 HOURS

How much will his run be paid? A-8 HOURS Jury duty is paid as regular straight 8 hours. - no over time - pick up a run after Jury duty will still be paid as regular straight pay. - 8Hours must lapse before or after jury duty - Jury dut is not considered worked time


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