Public Speaking

You can establish credibility with the audience by:

Citing statistics and sources that your audience views as credible

The goal of this stage is to understand

Comprehend stage

Instead of worrying about looks or impressions, it is better to:

Concentrate on getting your meaning across

Listeners who sit perfectly still are:

Daydreaming

If audience members show up to your speech expecting a serious, scholarly speech but you present a humorous, after-dinner-type talk, members will likely feel:

Dissatisfied

The belief that you are the only person experiencing nervousness is a characteristic of trait anxiety known as:

Dissimilarity

In this stage of listening, listeners judge the speaker and the message.

Evaluating stage

When the speaker or listener is distracted by something in their environment, such as people talking, they are experiencing:

External noise

Humor is the best way to deal with a hostile audience.

False

If the intent of your speech is presenting new information or making listeners aware of new ideas or information, your speech is persuasive.

False

It is best to use a showy delivery style with a neutral audience.

False

Overstating or presenting facts as more important than they are is an example of distortion.

False

People from all cultures experience the same level of communicator anxiety.

False

People from low-context cultures expect messages to be brief, indirect, and implicit.

False

Speaker credibility has little impact on listeners.

False

The A-okay sign is one of the few gestures that is recognized with the same meaning universally.

False

The Japanese culture admires speakers with highly animated facial expressions and spontaneous gestures.

False

The anxiety that is caused by a speaker's feelings of personal inadequacy or low self-esteem is known as situational anxiety.

False

There are six primary stages of listening

False

To ensure an attentive audience, you should state your key ideas in the first or second sentence.

False

Values are not stable and are easy to change.

False

Voluntary audiences tend to be heterogeneous.

False

When giving a presentation, it is fairly safe to assume that all men enjoy sports and women enjoy cooking.

False

When speaking to multicultural audiences, it is safe to assume that their high-ranking values are the same as yours.

False

When verbal and nonverbal messages conflict, the listener is most likely to believe that the verbal message is the more truthful.

False

You can assume that if your audience is staring at you, they are listening attentively.

False

A listener's verbal, visual, and vocal responses to a speaker's message are known as:

Feedback

All of the following are true of positive imagery except:

Feelings, such as pride or confidence, will not occur until the situation actually exists.

According to Aristotle, a speech dealing with matters of fact, such as legal courtroom address, would be:

Forensic

Fitting your message to audience needs is called:

Framing

Aristotle suggested in his Rhetoric that speakers may be more effective when they relate their proposals to things that "create or enhance" listener:

Happiness

Which of the following is the best example of a well-worded positive statement?

I am relaxed when I speak to large groups

If you have trouble with actual visualization of images, the next best thing to do is:

Imagine how you would feel if you actually saw the image

Misunderstandings occur in which stage of listening because listeners supply meaning to the messages they have sensed?

Interpret stage

In this stage of listening, listeners supply meaning to the messages that they have seen, heard, and felt.

Interpreting stage

According to the text, the subconscious works to:

Keep us true to our picture of ourselves

The statement, "the project feels like a winner", is an example of which form of sensory channel?

Kinesthetic channel

All of the following are suggested as ways to enhance the credibility of your sources except:

Use only sources with which your audience is already familiar

What is the best way to prove to yourself that most nervousness is only minimally obvious to an audience?

Videotape yourself giving a speech

According to research, the best speaking rate to stimulate audience listening is:

275-300 words per minute

According to research cited and pictured in the text, the visual and vocal codes account for ____ of the meaning of the message:

69%

Careful preparation for a presentation, can reduce anxiety as much as:

75%

The mental acceptance that something is true, even if we can't prove it is true is:

A belief

Which of the following is most likely to motivate an audience to continue to listen?

A statement about how the audience is likely to benefit from this information

The final step in using positive imagery is to:

Avoid comparing yourself to other speakers

For positive imagery to work, you must read your list of positive statements and also:

All of these

Listener interpretation and evaluation often depend on the speaker's

All of these

Listeners mentally evade persuasive messages that cause them discomfort by:

All of these

The following filters can affect the listener's perception of the speaker

All of these

To maximize listener' understanding in the comprehend stage, you can try:

All of these

Using visual aids helps speakers feel more confident because:

All of these

When you practice your speech, it is best to:

Always practice out loud

A feeling of approval or disapproval of a person, group, idea or event is defined as:

An attitude

Listeners will pay close attention to a presentation that shows how:

Needs will be met

According to Gallup Poll surveys cited in the text, which of the following were rated highest in ethical standards in 2009?

Nurses

Which of the following is not a basic stage of listening?

Observing

Summarizing the speaker's ideas in your own words is called:

Paraphrasing

An involuntary audience is usually made up of:

People who are different in a variety of ways

Voluntary audiences tend to be:

People who have a particular interest in hearing you and your topic

Abraham Maslow illustrated the most basic need of human beings as:

Physiological

Using someone else's ideas without giving that person credit for the idea is known as:

Plagiarism

Maslow defined esteem needs as:

Pride, recognition from others, status and prestige

During a presentation, a listener becomes aware of a conversation behind her when someone says something that sounds like her name. Her shifting attention to the conversation is an example of what stage of listening?

Receiving

In this stage of listening, listeners select or ignore one or more stimuli from the multitude of stimuli that continually bombard us.

Receiving stage

These audience members need a delivery that is dynamic and entertaining.

Uninterested audience

This audience type has a short attention span and can be a real challenge to a speaker.

Uninterested audience

According to research, the most modern attitudes are found in:

Single parents

Speeches that primarily lend a sense of distinction to an event are usually:

Special occasion speeches

In the United States, many audiences value:

Straight talk

A speaker who worries that the audience knows more about his topic than he does is exhibiting the characteristic of trait anxiety known as: A) communication apprehension

Subordinate status

Socrates, who was a Greek contemporary of Plato and Aristotle:

Suffered from speaker anxiety and had a voice that would not project

Relaxation with deep breathing involves:

Tensing and relaxing each muscle group from your head to your toes as you inhale through the nose and slowly exhale through the mouth.

Life goals or ideal states of being are:

Terminal values

When analyzing the audience, situational information refers to:

The audience size and audience members expectations about the topic

A speaker's credibility depends less on logical proof and more on:

The listener's perception of the speaker

All of the following are considered part of the speech environment except:

The topic

People rationally calculate the costs and benefits of engaging in a particular action and think carefully about how others will view the behavior under consideration according to which theory?

Theory of reasoned action

A classroom audience is generally considered a "captive" audience.

True

A public speaker sends and receives messages simultaneously.

True

A recent poll shows fear of public speaking to be the number two fear of Americans

True

A speech on increasing the size of campus parking lots would be an example of a persuasive speech

True

Age is a demographic characteristic that can be misleading.

True

Animated facial expressions and spontaneous gestures appear egotistical to people from Asian cultures.

True

Audience size is crucial in determining what type of visual aids you will use.

True

Before your audience's higher level needs can be addressed, their lower level needs must be mostly satisfied.

True

Beliefs are the reasons people hold the attitudes they do.

True

Both speakers and listeners tend to believe that if the speaker uses clear language and the listener pays attention, 100% of the message will be understood.

True

Even when listeners only mildly disagree with your position on a controversial topic, they are difficult to persuade. A) True

True

Feeling apprehensive about public speaking is normal.

True

If you are unfamiliar with your audience, you should ask for information from the person who invited you to speak.

True

Listeners sometimes make evaluations based on assumptions without waiting to make sure they have all the facts.

True

People from different cultures listen differently.

True

People who feel comfortable expressing themselves are perceived as more competent, make a better impression during job interviews, and are more likely to be promoted to supervisory positions than anxious people are.

True

The current view of trait anxiety is that it is both inborn and learned.

True

The number one reason that speeches fail to meet their goals is the speaker's failure to analyze the audience carefully enough.

True

Use a moderator during a question-and-answer period or don't hold one at all when addressing a hostile audience.

True

When both men and women will be in your audience, you need to relate your topic to both genders.

True

Emoticons were developed by e-mail, blog, and chat-room users to take the place of:

Visual and vocal codes

The process of determining exactly what a speaker's language or nonverbal behavior means is known as

decoding

The process of choosing language or nonverbal behaviors to convey your message is known as:

encoding