Quiz 1

Which of the following terms refers to an organization's active effort to find opportunities to hire or promote people in a particular group? Affirmative action Reasonable accommodation Discrimination Grievance procedure

Affirmative action

The concept of human resource management implies that Employees are inessential commodities of the employer Employees are integral resources of the employer Employees are inessential resources of the employer Employees are not a form of capital for the employer

Employees are integral resources of the employer

Which of the following describes organizations with the best possible fit between their social system and their technical system? Optimal production systems Holistic management systems Optimal performance work systems High performance work systems

High performance work systems

Which of the following terms describes an organization in which technology, organizational structure, people, and processes all work together to give an organization an advantage in the competitive environment? High-productivity work system High-end performance work system High-performance work system High-profitability work system

High-performance work system

Which of the following refers to the process of gathering detailed information about jobs? Job design work study Job analysis Job review

Job analysis

The employees at Edifice Financials complain that they are not provided feedback on their performance. They do not get proper information as to how they have performed and where they need to improve. The performance goals are vague and not measurable. Which HR function does Edifice Financials need to improve upon? Recruitment and selection Employee compensation Training and development Performance management

Performance management

A chemical company buys a medical equipment manufacturing company. This can be referred to as a(n): acquisition. partnership. consolidation. joint venture.

acquisition.

The _____ is responsible for enforcing the laws passed by Congress. judicial branch of the government executive branch of the government legislative branch of the government none of the above

executive branch of the government

The external labor market in an organization refers to the: contracted workers in the organization. laid-off employees of the organization. individuals who are actively seeking employment. employees who have direct contact with customers.

individuals who are actively seeking employment.

Disparate treatment could be legal if the discrimination: results in increased efficiency. is performed by a governmental organization. is performed by a private employer. is for a bona fide occupational qualification

is for a bona fide occupational qualification

In 1999, Glaxo Wellcome and SmithKline Beecham combined their businesses to create a new company, GlaxoSmithKline. This is an example of a(n): acquisition. consolidation partnership. merger

merger

An individual wishing to file a complaint with the EEOC or a similar state agency must file the complaint within _____ days of the incident. 90 120 150 180

180

Which of the following refers to an employer's obligation to do something to enable an otherwise qualified person to perform a job? Reverse discrimination Reasonable accommodation Utilization analysis General duty clause

Reasonable accommodation

A male employee, over the objections of his female colleagues, continues to display a highly suggestive calendar within his office. This is likely to result in a charge of: disparate treatment. disparate impact. reverse discrimination. sexual harassment.

sexual harassment.

Which of the following describes a company's commitment to meeting the needs of its stakeholders? Corporate reliability Corporate social responsibility Corporate social optimization All of the above

Corporate social responsibility

Which of the following terms describes a company-wide effort to continuously improve the way people, machines, and systems accomplish work? Business processing Total quality management Production system All of the above

Total quality management

A bona fide occupational qualification must be: an industry-wide recognized practice. a necessary qualification for the job. court-approved. an optional qualification for the job.

a necessary qualification for the job.

Skilled knowledge workers: would have less power in the organization. would suffer the most in a slow economy. cannot be replaced easily. never work directly with customers.

cannot be replaced easily.

People's right of privacy is the right to: know the nature of the job they are being hired for. have autonomy in how they carry out their work. control what they reveal about their private life. none of the above

control what they reveal about their private life.

Evidence-based HR refers to: the exclusive use of statistical models for planning, forecasting, and other related HR activities. the establishment of measurable performance goals and desired outcomes during performance management. demonstrating that human resource practices have a positive influence on the company's profits or key stakeholders. the process of ensuring that employees' activities and outputs match the organization's goals.

demonstrating that human resource practices have a positive influence on the company's profits or key stakeholders.

Differing treatment of individuals, where the differences are based on the individuals' race, color, religion, sex, national origin, age, or disability status is termed as: disparate impact. affirmative action. disparate treatment. reasonable accommodation.

disparate treatment.

Employee empowerment is defined as: the movement of women and minorities into managerial positions. giving employees responsibility and authority to make decisions. leading employees by the strength of one's charisma. the act of continually learning and improving one's skills and abilities.

giving employees responsibility and authority to make decisions.

When an organization is better than competitors at something and can hold that advantage over an extended period of time, it is said to have a(n): sustainable competitive advantage short-term competency low-cost competitive advantage optimum efficiency frontier

sustainable competitive advantage

Ethics are: one's religious values and beliefs the economic principles guiding business the fundamental principles of codes and laws the fundamental principles of right and wrong

the fundamental principles of right and wrong

Which of the following is a major problem associated with aging? Older workers present challenges related to costs of health care. Older workers do not want to work. The learning process suffers due to aging. Worker performance suffers due to aging.

Older workers present challenges related to costs of health care.