Quiz 12

According to expectancy theory, the three primary elements that determine how willing an employee is to work hard at tasks important to an organization are

expectancy, instrumentality, and valence.

According to ______, competence, autonomy, and relatedness are the primary motivations for behavior.

self-determination theory

People often do volunteer work for the ______ rewards.

intrinsic

When one department store authorized thousands of its sales clerks to handle functions normally reserved for store managers, such as handling merchandise-return problems and approving customers' checks, they gave them more responsibility, a _________ technique.

job enrichment

Which of the following is a motivating factor according to Herzberg's two-factor theory?

the work itself

According to expectancy theory, your ______ is low if you don't think a bonus or raise is going to be big enough to justify working evenings and weekends.

valence

______ proposed people were driven by the three innate needs of competence, autonomy, and relatedness.

Deci and Ryan's self-determination theory.

Job enlargement enables workers to focus on doing more of the same task to increase productivity.

False

Most workers rate monetary benefits higher than they rate having a caring boss.

False

Reinforcement theory attempts to explain behavior change by suggesting that behavior with negative consequences tends to be repeated, whereas behavior with positive consequences tends not to be repeated.

False

________ is not included in the four major perspectives on motivation.

Job satisfaction

According to Maslow's hierarchy of needs, taking a sabbatical leave to further personal growth is an example of the self-actualization need.

True

Assuming they have choices, people will make the choice that promises them the greatest reward if they think they can get it.

True

Autonomy describes the extent to which a job allows an employee to make choices about scheduling different tasks and deciding how to perform them.

True

The goal-setting theory suggests that employees can be motivated by goals that are specific and challenging, but achievable.

True

There are two different approaches to job design. The traditional approach to job design is to fit people to the jobs; the modern way is to fit the jobs to the people.

True

ccording to the acquired needs theory, those who tend to seek social approval and satisfying personal relationships may have a high need for affiliation.

True

According to the integrated model, motivation is affected by both personal factors and ________ ones.

contextual

All of the following are contextual factors in the integrated model of motivation except

core self-evaluations

Which type of justice reflects the perceived fairness of how resources and rewards are distributed or allocated, according to equity theory?

distributive