Quiz 9: Chapter 12

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The primary benefit of the ____ paradigm is that it generally brings about fairer treatment of employees and increases demographic diversity.

discrimination and fairness paradigm

An individual's ____ refers to his or her tendency to respond to situations and events in a predetermined manner.

disposition

A(n) ____ is a formal assessment that measures employee and management attitudes, investigates the extent to which people are advantaged or disadvantaged with respect to hiring and promotions, and reviews companies' diversity-related policies and procedures.

diversity audit

In the nursing home industry, pairing two younger workers with an older worker creates more job opportunities for the older workers. Furthermore, this pairing could be a significant advantage in nursing homes where an older worker may have more sensitivity to aging problems. This would be an example of a type of mentoring called ____.

diversity pairing

Which of the following diversity practices is a special kind of mentoring?

diversity pairing

The two basic types of diversity training are cultural training and attitude-based diversity training.

f

The ____ is a barrier that prevents women and minorities from advancing to the top jobs in an organization.

glass ceiling

To help companies reduce age discrimination, their managers can ____.

recognize that age discrimination is not a very widespread problem

Among the paradigms for managing diversity, only the learning and effectiveness paradigm focuses on integrating deep-level diversity differences in addition to dealing with surface-level diversity.

t

Surface-level diversity refers to differences such as age, gender, race/ethnicity, and physical disabilities that are observable, typically unchangeable, and easy to measure.

t


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