RA Sushi Server Final Test

"We are looking for an appetizer to share, what is your favorite and Why"

I love the pork gyzo, its a dumpling type appetizer filled with pork and pan seared.

What are the different types of lunch bowls and what comes with it?

1. Salmon Teriyaki Bowl 2. Beef Teriyaki Bowl 3. Chicken Teriyaki Bowl 4. Spicy Salmon Bowl 5. Spicy Tuna Bowl 6. Bara Chirashi Bowl bowls come served over rice and miso soup

Quests First Basics

1. greet/welcome in 60 seconds 2. be a tour guide 3. recommend a drink 4. ask if you can get something started 5. print a copy of check 6. serve drink within 2 minutes 7. check back within 2 minutes or 2 bits 8. check ready 9. pick up payment immediately

Food should be arriving at the table within _____ min

15

Serve drinks to guest within ____ min

2

"I would like to try a white wine that is not too dry, what do you suggest"

2 Oceans Mascato, the lighter wines will be on the top of the menu in our drink section and dryer towards the bottom

confirm with the guest that they are enjoying the food ____ min or ________

2, 2 bites

Greet the guest withing _____ sec

60

Which task is a higher priority A. A guest is ready to pay B. A guest would like more iced tea C. You need to get 2 miso soups

A A guest should never wait for a pill, money is needed always check ready

Which Task is higher and why? A. greet a table B. a drink needs to be ordered C. table is ready to order

A Acknowledge new guest in order to make them welcomed

Kirin or Sapporo with sake

A traditional bomb

"I want a cocktail what do y'all have"

A personal favorite of mine is the Blushing Geisha, its our spin on a spiked raspberry lemonade

I am green sauce consisting of cilantro, jalepeno, olive and sesame oil.

Asian Pesto Sauce

Absolut Mango Vodka, mago schnapps and Red Bull

B mango bomb

Lighter Red wine, but no merlots

Bella Glos Pinot Noir

Lemonade, Sky Raspberry vodka, Bols black raspberry liqueru, lemon sour and a splash of soda

Blushing Geisha

"I see these Bombers and Bomb shot, what are these"

Bombers are beer and sake. And Bomb shot is beer with a shot of Sake

Fireball served with Angry Orchard Crisp Apple Cider

C fire bomb

White wine, and order Nutty Grilled Chicken Salad

Chardonnay

"What is the Viva Las Vegas"

Crab and cream cheesed rolled in rice and seaweed, lightly tempura fried topped with spicy tuna and crab mix with a slice of lotus root. Topped with eel sauce and spinach tempura bits

WINE MATCHING

DEFCAB

"We are going to split a couple of rolls, She likes the California and I am big on freshwater eel"

Dragon and Caterpiller Roll

I am similar to Teriyaki Sauce, a sweetened soy sauce, served with many sushi items

Eel Sauce

Top shelf Patron Silver tequila, Combier liqueur d'Orange, fresh lime juice, agave nectar and yuzu

Emperors Margarita

A table of four is looking for a dessert to share; the Coconut Creme Brulee would be better for sharing that the Cinnamon Tempura.

False

All wine Should be Presented with an iced bucket to keep the wine chilled

False

An Oshibori is rolled and brought to a guest after eating

False

If a guests ask if you can turn down the music level, you cant

False

If a guests has a small box of sushi to go, the don't need a To Go bag

False

It is important to tell the guests we have 2 kitchens, they will immediately think each comes out whenever ready

False

Only use a beverage napkin for drinks that are sweating

False

Party style eating means that all the food is delivered at one time

False

Poki sauce is a creamy blend of seasonings

False

Republic of tea is offered in two flavors, unsweetened

False

Restrooms should be checked for cleanliness once per hour

False

You can be as casual as you want in conversations to your guest

False

I am the Japanese name for green tea combined with roasted brown rice

Genmaicha

Tito's Vodka, fresh muddles strawberry, St. Germain, pink grapefruit juice, lime juice, topped with ginger beer and a splash of soda

Ginger Blossom

"I would like to try something new. I usually get the shrimp tempura Roll and the Spicy Tuna Roll wherever I go"

Gojira Roll

"We want to try cold sake, what is good and not too sweet"

Haktusuru "Draft"

Amaretto Disarrano, Southern comfort, vodka, sake and fruit juices

Jmami Punch

I am shredded cram stick and mayonnaise

Kani Kama Mix

What's the Tootsy Maki I see on your menu

Krab mix, shrimp, cucumber, rolled and topped with crunchy tempura bits topped with eel sauce

Bacardi Light Rum, mint, lime juice, simple syrup, and a splash of soda

Lime Moshi Mojito

I am made by mixing cream cheese, knai kama, lobster meat, mango, and garlic and wrapping me in wanton paper

Lobster spring roll

I love red wine, and I like cabs

Main Street by trinchero

"What kind of martinis do you have"

Mango Martini, Shiso Naughty are my favorites for a more sweet martini

Favorite beers, not too HEAVY

Miller lite and Bud lite

Describe the Dessert that looks best to you

My personal favorite is the Peanut Butter Carmel Crunch, which is A chocolate brownie topped with a peanut butter frosting and then coated with caramel on top!

4 commitments

Ometenshi Rackin food Rackin vibe Rackin drinks

"It's my first time RA and I don't know what to order." Offer the best, the way you would to a guest

Our RA'ckin roll, Shrimp tempura roll, and other cooked entrees are good for 1st timers

Not sweet white wine, Garlic Edamame

Pinot Grigio

"I really liked salmon and tuna, but I don't really like a lot of rice"

RA'lilpop

I am orange, small, salty and an egg

Smelt Roe

I am made with mayonnaise, have a hot pepper taste, and an orange color to compliment the sushi

Spicy Mayo

I am spicy made with red chili, and decorate many rolls, sauces and plating

Sriacha

What does it mean to be a "guide"

To explain the menu sections, help answer questions, suggestions based on the guests likes and wants, and explaining the 2 kitchens.

A well drink is made with the lowest quality liquor in its category

True

All Maki Rolls are described in the menu

True

The first thing you should do if a guest complains is apologize

True

The most important thing at RA is that guests leave happy

True

We welcome families at RA, but we have no kids menu

True

When walking through the black curtain you should say "in" and "out"

True

You should bring the Miso Soup out before the Lunch Special

True

"I love love love tuna what is the best dish you have"

Tuna 2 Roll, has two types of tuna inside

I am a thick, fat wheat noodle that is served with chicken, steamed veggies and a Spicy Teriyaki Sauce

Udon noodle

I am thick, made of wheat and absorb a lot of liquid from any sauce you put me in

Udon noodles

"Difference between the ultimate shrimp tempura and shrimp tempura roll"

Ultimate is an upgrade and is topped with seared tuna and avocado, also the ultimate has two pieces of shrimp inside the roll

I am crab stick and cream cheese rolled in rice and seaweed, tempura fried and topped with a combination of spicy tuna and crab mix. I am also garnished with spinach tempura flakes, lotus root, and eel sauce

Viva Las Vegas

What 3 chili Ponzu Yellowtail dishes do we carry and why should you know the difference.

We have a roll, handroll ,and shareable. Make sure to clarify so that the correct dish is ordered

How can you not be a robot

We have a standard to follow, but want each server to be their own individual, being friendly and hospital at all times.

"What import beers do you have besides Heineken and Corona"

We have many important japanese beers such as Kirian and Sapparo

I'll have a beer, what do you have

We have our Japanese beers, Kirian and Sapparo as well as other beers such as Miller Lite, Corana, Dos Equis

"We want to order some sushi and some kind of noodle dish, what kind of noodles do you have"

We have two different kinds of noodle options including udon and yakisoba, which the different options can be found under the entrees portions of the menu

If it is happy hours and the quest wants to order a shrimp tempura what do you need to ask them?

Would you like the shareable or the roll?

"What is yakisoba, what does it taste like and how is it different from udon"

Yakisoba is thin like Ramen Noodles, while udon is thick wheat noodles

I am spicy, made with tuna, served on sesame crispy rice, topped with jalapeno, cilantro and drizzled with Black Pepper Sauce

crispy spicy tuna

I am dark brown with a smoky flavor when cooked, placed on rice and drizzled with a sweet sauce

freshwater eel

Present the check ________

immediately

I am a pot sticker filled with pork, cabbage, carrots, and onion, pan fried and served with Ponzu sauce to dip me in

pork gyoza

I am orange in color and appear on rice with a dash of wasabi and found on happy hour

salmon nigiri

I am a fish that is off white in color, mild taste, with a buttery texture and a thick pink line running down the middle

yellow tail

All Teishoku lunch items are served with Miso Soups, or Uchni no Salad?

True

Always use tongs when garnishing bar drinks

True

Having a favorite wine from each category is a minimum must for a server

True

RA iced tea is tropical strawberry flavored

True

RA offers green tea ice cream and chocolate ice cream a la carte

True

A fruity concoction of Absolute Mango vodka, mango puree, mango schnapps and fresh juices

Mango martini

Some sauces for bento boxes come up on the side or need to be prepared by the server

True

The categories of the wine list are grouped progressively from lightest to fullest bodied

True

The correct way to load a tray is to put all heavier items in the center

True

Times for happy hour are located in the menu

True

Smooth red wine, tunacado

Markham Merlot

All white wines are good, Spicy chicken Udon

Michelle Riesling

After ringing everything in you should print a copy and be, _________________

check ready

I am yellow tail topped with jalapeno, cilantro, chives, red tempura bits and sauteed nuts served with a refreshing sauce to dip in

chili ponzu yellowtail

I am shitake and oyster mushrooms, onion, garlic, and scallops with a mayonnaise based creamy sauce baked to perfection

scallop dynamite

I am sweet and crunchy with crab mix, shrimp and cucumber, rolled in rice an seaweed topped with crunchy tempura bits and eel sauce

tootsy maki

How to get someone in and out during their lunch break

warn them of longer ticket time items, be sure to ask during lunch if they are in a hurry