RA Sushi Server Final Test
"We are looking for an appetizer to share, what is your favorite and Why"
I love the pork gyzo, its a dumpling type appetizer filled with pork and pan seared.
What are the different types of lunch bowls and what comes with it?
1. Salmon Teriyaki Bowl 2. Beef Teriyaki Bowl 3. Chicken Teriyaki Bowl 4. Spicy Salmon Bowl 5. Spicy Tuna Bowl 6. Bara Chirashi Bowl bowls come served over rice and miso soup
Quests First Basics
1. greet/welcome in 60 seconds 2. be a tour guide 3. recommend a drink 4. ask if you can get something started 5. print a copy of check 6. serve drink within 2 minutes 7. check back within 2 minutes or 2 bits 8. check ready 9. pick up payment immediately
Food should be arriving at the table within _____ min
15
Serve drinks to guest within ____ min
2
"I would like to try a white wine that is not too dry, what do you suggest"
2 Oceans Mascato, the lighter wines will be on the top of the menu in our drink section and dryer towards the bottom
confirm with the guest that they are enjoying the food ____ min or ________
2, 2 bites
Greet the guest withing _____ sec
60
Which task is a higher priority A. A guest is ready to pay B. A guest would like more iced tea C. You need to get 2 miso soups
A A guest should never wait for a pill, money is needed always check ready
Which Task is higher and why? A. greet a table B. a drink needs to be ordered C. table is ready to order
A Acknowledge new guest in order to make them welcomed
Kirin or Sapporo with sake
A traditional bomb
"I want a cocktail what do y'all have"
A personal favorite of mine is the Blushing Geisha, its our spin on a spiked raspberry lemonade
I am green sauce consisting of cilantro, jalepeno, olive and sesame oil.
Asian Pesto Sauce
Absolut Mango Vodka, mago schnapps and Red Bull
B mango bomb
Lighter Red wine, but no merlots
Bella Glos Pinot Noir
Lemonade, Sky Raspberry vodka, Bols black raspberry liqueru, lemon sour and a splash of soda
Blushing Geisha
"I see these Bombers and Bomb shot, what are these"
Bombers are beer and sake. And Bomb shot is beer with a shot of Sake
Fireball served with Angry Orchard Crisp Apple Cider
C fire bomb
White wine, and order Nutty Grilled Chicken Salad
Chardonnay
"What is the Viva Las Vegas"
Crab and cream cheesed rolled in rice and seaweed, lightly tempura fried topped with spicy tuna and crab mix with a slice of lotus root. Topped with eel sauce and spinach tempura bits
WINE MATCHING
DEFCAB
"We are going to split a couple of rolls, She likes the California and I am big on freshwater eel"
Dragon and Caterpiller Roll
I am similar to Teriyaki Sauce, a sweetened soy sauce, served with many sushi items
Eel Sauce
Top shelf Patron Silver tequila, Combier liqueur d'Orange, fresh lime juice, agave nectar and yuzu
Emperors Margarita
A table of four is looking for a dessert to share; the Coconut Creme Brulee would be better for sharing that the Cinnamon Tempura.
False
All wine Should be Presented with an iced bucket to keep the wine chilled
False
An Oshibori is rolled and brought to a guest after eating
False
If a guests ask if you can turn down the music level, you cant
False
If a guests has a small box of sushi to go, the don't need a To Go bag
False
It is important to tell the guests we have 2 kitchens, they will immediately think each comes out whenever ready
False
Only use a beverage napkin for drinks that are sweating
False
Party style eating means that all the food is delivered at one time
False
Poki sauce is a creamy blend of seasonings
False
Republic of tea is offered in two flavors, unsweetened
False
Restrooms should be checked for cleanliness once per hour
False
You can be as casual as you want in conversations to your guest
False
I am the Japanese name for green tea combined with roasted brown rice
Genmaicha
Tito's Vodka, fresh muddles strawberry, St. Germain, pink grapefruit juice, lime juice, topped with ginger beer and a splash of soda
Ginger Blossom
"I would like to try something new. I usually get the shrimp tempura Roll and the Spicy Tuna Roll wherever I go"
Gojira Roll
"We want to try cold sake, what is good and not too sweet"
Haktusuru "Draft"
Amaretto Disarrano, Southern comfort, vodka, sake and fruit juices
Jmami Punch
I am shredded cram stick and mayonnaise
Kani Kama Mix
What's the Tootsy Maki I see on your menu
Krab mix, shrimp, cucumber, rolled and topped with crunchy tempura bits topped with eel sauce
Bacardi Light Rum, mint, lime juice, simple syrup, and a splash of soda
Lime Moshi Mojito
I am made by mixing cream cheese, knai kama, lobster meat, mango, and garlic and wrapping me in wanton paper
Lobster spring roll
I love red wine, and I like cabs
Main Street by trinchero
"What kind of martinis do you have"
Mango Martini, Shiso Naughty are my favorites for a more sweet martini
Favorite beers, not too HEAVY
Miller lite and Bud lite
Describe the Dessert that looks best to you
My personal favorite is the Peanut Butter Carmel Crunch, which is A chocolate brownie topped with a peanut butter frosting and then coated with caramel on top!
4 commitments
Ometenshi Rackin food Rackin vibe Rackin drinks
"It's my first time RA and I don't know what to order." Offer the best, the way you would to a guest
Our RA'ckin roll, Shrimp tempura roll, and other cooked entrees are good for 1st timers
Not sweet white wine, Garlic Edamame
Pinot Grigio
"I really liked salmon and tuna, but I don't really like a lot of rice"
RA'lilpop
I am orange, small, salty and an egg
Smelt Roe
I am made with mayonnaise, have a hot pepper taste, and an orange color to compliment the sushi
Spicy Mayo
I am spicy made with red chili, and decorate many rolls, sauces and plating
Sriacha
What does it mean to be a "guide"
To explain the menu sections, help answer questions, suggestions based on the guests likes and wants, and explaining the 2 kitchens.
A well drink is made with the lowest quality liquor in its category
True
All Maki Rolls are described in the menu
True
The first thing you should do if a guest complains is apologize
True
The most important thing at RA is that guests leave happy
True
We welcome families at RA, but we have no kids menu
True
When walking through the black curtain you should say "in" and "out"
True
You should bring the Miso Soup out before the Lunch Special
True
"I love love love tuna what is the best dish you have"
Tuna 2 Roll, has two types of tuna inside
I am a thick, fat wheat noodle that is served with chicken, steamed veggies and a Spicy Teriyaki Sauce
Udon noodle
I am thick, made of wheat and absorb a lot of liquid from any sauce you put me in
Udon noodles
"Difference between the ultimate shrimp tempura and shrimp tempura roll"
Ultimate is an upgrade and is topped with seared tuna and avocado, also the ultimate has two pieces of shrimp inside the roll
I am crab stick and cream cheese rolled in rice and seaweed, tempura fried and topped with a combination of spicy tuna and crab mix. I am also garnished with spinach tempura flakes, lotus root, and eel sauce
Viva Las Vegas
What 3 chili Ponzu Yellowtail dishes do we carry and why should you know the difference.
We have a roll, handroll ,and shareable. Make sure to clarify so that the correct dish is ordered
How can you not be a robot
We have a standard to follow, but want each server to be their own individual, being friendly and hospital at all times.
"What import beers do you have besides Heineken and Corona"
We have many important japanese beers such as Kirian and Sapparo
I'll have a beer, what do you have
We have our Japanese beers, Kirian and Sapparo as well as other beers such as Miller Lite, Corana, Dos Equis
"We want to order some sushi and some kind of noodle dish, what kind of noodles do you have"
We have two different kinds of noodle options including udon and yakisoba, which the different options can be found under the entrees portions of the menu
If it is happy hours and the quest wants to order a shrimp tempura what do you need to ask them?
Would you like the shareable or the roll?
"What is yakisoba, what does it taste like and how is it different from udon"
Yakisoba is thin like Ramen Noodles, while udon is thick wheat noodles
I am spicy, made with tuna, served on sesame crispy rice, topped with jalapeno, cilantro and drizzled with Black Pepper Sauce
crispy spicy tuna
I am dark brown with a smoky flavor when cooked, placed on rice and drizzled with a sweet sauce
freshwater eel
Present the check ________
immediately
I am a pot sticker filled with pork, cabbage, carrots, and onion, pan fried and served with Ponzu sauce to dip me in
pork gyoza
I am orange in color and appear on rice with a dash of wasabi and found on happy hour
salmon nigiri
I am a fish that is off white in color, mild taste, with a buttery texture and a thick pink line running down the middle
yellow tail
All Teishoku lunch items are served with Miso Soups, or Uchni no Salad?
True
Always use tongs when garnishing bar drinks
True
Having a favorite wine from each category is a minimum must for a server
True
RA iced tea is tropical strawberry flavored
True
RA offers green tea ice cream and chocolate ice cream a la carte
True
A fruity concoction of Absolute Mango vodka, mango puree, mango schnapps and fresh juices
Mango martini
Some sauces for bento boxes come up on the side or need to be prepared by the server
True
The categories of the wine list are grouped progressively from lightest to fullest bodied
True
The correct way to load a tray is to put all heavier items in the center
True
Times for happy hour are located in the menu
True
Smooth red wine, tunacado
Markham Merlot
All white wines are good, Spicy chicken Udon
Michelle Riesling
After ringing everything in you should print a copy and be, _________________
check ready
I am yellow tail topped with jalapeno, cilantro, chives, red tempura bits and sauteed nuts served with a refreshing sauce to dip in
chili ponzu yellowtail
I am shitake and oyster mushrooms, onion, garlic, and scallops with a mayonnaise based creamy sauce baked to perfection
scallop dynamite
I am sweet and crunchy with crab mix, shrimp and cucumber, rolled in rice an seaweed topped with crunchy tempura bits and eel sauce
tootsy maki
How to get someone in and out during their lunch break
warn them of longer ticket time items, be sure to ask during lunch if they are in a hurry