Recruitment Exam 1 SPEA-V479

Requirements a Resource must meet to give a firm a competitive advantage

1. the resource must be valuable to the firm by exploiting opportunities and/or neutralizing threats in an organization's environment 2. the resource must be rare among the company's current and future competition 3. the resource must not be easily imitated by other firms 4. the resource must not be easily substituted or replaced with another resource 5. the company must be organized to be able to exploit the resource

Employee branding

A component of recruitment. Creating a favorable image in desired applicants' minds about the organization being a good place for them to work.

What is selecting talent?

Assessing job candidates and deciding who to hire

What is deploying talent?

Assigning people to appropriate jobs and roles in the organization to best utilize their talents

Hiring outcomes

Can influence the success of incentive pay programs

_____ staffing is a cornerstone of successful human resource management

Effective

Specialization strategy

Focusing on a narrow market segment or niche and pursuing either a differentiation or cost leadership strategy within that market segment. Successful when their costs are lower than others.

Retaining Talent

Keeping successful employees engaged and committed to the firm

Traditional staffing

Less tied to strategy More reactive and likely to be done in response to an opening Lacks continuous improvement effort

What is Sourcing Talent?

Locating qualified individuals and labor markets from which to recruit

What is recruiting talent?

Making decisions and engaging in practices that affect either the number or types of individuals willing to apply for and accept job offers

_____ saves the organization both time and money because it does not have to sift through as many under qualified applicants during the selection process

Prescreening

Resource-Based view of the firm

Proposes that a company's resources and competencies can produce a sustained competitive advantage by creating value for customers by lowering costs, providing something of unique value, or some combination of the two.

Quality

Provide the highest-quality product or service

What is Acquiring Talent?

Putting together job offers that appeal to chosen candidates, and persuading job offer recipients to accept those job offers

What does traditional staffing tend to focus on?

Quickly and conveniently filling an opening rather than on aligning the staffing effort with the long-term strategic needs of the organized.

Strategic Staffing

The process of staffing an organization in future-oriented and goal-directed ways that support the organization's business strategy and enhance organizational effectiveness.

Employment contract

Written offer to the candidate. Can include salary, healthcare, retirement, contributions, vacation time, relocation expenses, housing allowances, and other benefits.

Combined approach

a combination of centralized and decentralized staffing

Strategy

a long-term plan of action to achieve a particular goal.

Internal Talent Focus

a preference for developing employees and promoting from within to fill job openings

External talent focus

a preference for filling jobs with new employees hired from outside the organization

Centralized staffing

a situation in which all of an organization's staffing activities are channeled through one unit

Growth strategy

a strategy to expand the company either organically or via acquisitions.

Talent philosophy

a system of beliefs about how a firm's employees should be treated

Human capital advantage

acquiring a stock of quality talent that creates a competitive advantage

Recruiting

all organizational practices and decisions that affect either the number or types of individuals willing to apply for and accept job offers

Selection

assessing job candidates and deciding whom to hire

Deployment

assigning talent to appropriate jobs and roles in the organization

Talent Management

attracting, developing, retaining, and utilizing people with the required skills and aptitudes to meet current and future business needs

Convenience

be the easiest for customers to do business with

Cost leadership strategy

be the lowest-cost producer for a particular level of product quality

Cost

be the lowest-cost provider

A company's ______ ______ defines how the firm will compete in its marketplace

business strategy

Staffing practices can influence and be influenced by an organization's ______ ______ activities and the career advancement opportunities that exist in the company.

career development

Customer intimacy

delivering unique and customizable products or services to meet customers' needs and increase customer loyalty

Innovation

develop new products, services, and markets an improving current ones

Branding

develop the most positive image

Differentiation strategy

developing a product or service that has unique characteristics valued by customers

Product innovation

developing new product or services. Must protect their entrepreneurial corporate culture. Being first to market with the best new products usually their goal

Distribution

dominate distribution channels to block competition

Proactive staffing

done before situation or issues arise

Reactive staffing

done in response to situations or issues

Without performance goals,

employees will not know what aspects of their jobs to focus on nor the performance levels expected of them.

Speed

excel at getting your product or service to consumers quickly

job-oriented staffing

hiring to fill a specific job opening

Sources of Competitive Advantage

innovation, cost, service, quality, branding, distribution, speed, convenience, first to market

First to market

introduce products and services before competitors

Staffing is an

investment

Competitive Advantage

is something that a company can do differently from its rivals that allows it to perform better, survive, succeed, etc.

The future success of any organization depends on

its next generation of leaders.

If an organization is willing to pay premium wages, then

its staffing effort can focus on identifying and attracting the most qualified candidates.

Sourcing

locating qualified individuals and labor markets from which to recruit

Operational excellence

maximizing the efficiency of the manufacturing or product development process to minimize costs. Most firms want trainable and flexible employees

Research has confirmed that staffing practices are positively related to both _______ and _______

profitability and profit growth

Service

provide the best customer support before, during, or after the sale

Some firms even try to continuously ____ employees to maintain their attractiveness as an employer and enhance retention.

recruit

talent-oriented staffing

recruiting and even hiring without a specific job opening. Can speed up the hiring process and decreased amount of time job stays unfilled.

Process goals

relate to the hiring process itself, including how many of what quality applicants apply, attracting appropriate numbers of diverse applicants, and meeting hiring timeline goals, such as completing interviews within two weeks and making job offers within one week of the final interview.

Performance management involves..

seeing goals, appraising and evaluating past and current performance, and providing suggestions for improvement.

Workforce plans are more strategic if they better address both the firm's _____ and ____ needs

short term, long term

The goal of _______ ______ is to attract a greater percentage of applicants who are likely to meet minimum hiring requirements and reduce the burden on the selection system.

strategic recruiting

What is workforce planning?

strategically evaluating the company's current lines of business, new businesses it will be getting into, businesses it will be leaving, and the gaps between the current skills in the organization and the skills it will need to execute its business strategy

human process advantage

superior work processes that create a competitive advantage

Flexible workers

temporary, leased, part-time, or contract workers, or independent contractors employed for shorter periods by firms as needed

staffing strategy

the constellation of priorities, policies, and behaviors used to manage the flow of talent into, through, and out of an organization over time

Decentralized staffing

the different business units of a company each house their own staffing functions

Performance incentives are only effective when

the individuals have the potential to perform well in the first place.

What is the focus of strategic staffing?

the integration of staffing practices with business strategy and with the other areas of human resource management to enhance organizational performance.

Human resource strategy

the linkage of the entire human resource function with the company's business strategy

succession management

the ongoing process of recruiting, evaluating, developing, and preparing employees to assume other positions in the firm in the future

Socialization

the process of familiarizing newly hired and promoted employees with their jobs, work groups, and the organization as a whole.

career development

the process of managing how a person grows and progresses in a career

Workforce Planning

the process of predicting an organization's future employment needs and the availability of current employees and external hires to meet those employment needs and execute the organization's business strategy.

If an organization would like to pay lower wages, then

they are unable to hire the candidates it would like as its preferred salary levels. it may be forced to raise its salaries to be competitive in the labor market or make investments in training and development

Why organization prefer to hire internally

Internal hiring sends employees the message that loyalty and god performance can be rewarded with a promotion, thereby enhancing their motivation and retention

The seven activities to strategic staffing

1. Planning 2. Sourcing 3. Recruiting 4. Selecting 5. Acquiring 6. Deploying 7. Retaining

Why is staffing so important?

Staffing is important because its outcomes determine who will work for and represents. company, and what its employees will be willing and able to do.

______ had made it easier for firms to track and develop their employees' skills as well as recruit and hire new employees.

Technology