Right Answers

Which two options are available when configuring a view? (Choose Two) response - correct 1. Reuse saved views. 2. Create a new field that uses a calculation function. 3. Add new fields to the view. 4. Create a new data object.

1, 3

A home loan company has home appraisal offices in various regions. Each office has a work queue. The company requires you to assign appraisals to offices based on the home location. For example, home appraisals for Boston are assigned to the New England office work queue. Which routing approach supports this requirement? Responses 1. Route the assignment to the correct work queue based on business logic. 2. Route the assignment based on an appraiser role. 3. Route the assignment based on appraiser skills. 4. It is not possible to support this requirement. The router must define a specific work queue.

1

Which tool allows you to identify accessibility issues within your application? Choose one. 1. Accessibility Inspector 2. Access Manager 3. Clipboard 4. UI Inspector

1

Who should add properties and data objects to the data model? 1. System Architects with suitable experience 2. System Admins 3. Citizen developers via App Studio 4. Business Architects

1

A data page has a refresh "if older than 15 minutes" configured. The data page is created at 8:00 It is next accessed at 8:10 and again at 8:20 When is it refreshed? Choose one. 1. 8:20 2. 8:25 3. 8:10 4. 8:15

1 At 8:00 the data page is created. Any access to the page over the next 15 minutes will use the cached page. The access at 8:10 uses the cached page. The page does not refresh automatically after 15 minutes. So, when the page is requested at 8:20 the data page is older than 15 minutes thus causing the data page to refresh at that time.

Field values enables you to? Choose one. 1. Customize a list of allowed values for a property based on the context of the property. 2. Set a default value for a property 3. Define the values used in a circumstance template. 4. Test the validity of an input value

1 You would create unique field value rules for all the values associated with the field that Apply to the same class.

What methods can you use to identify the recipient of an email? Choose three. 1. Participants 2. Fields 3. User references 4. Use business logic

1, 2, 3

You can use data transforms to : choose three. 1. Set default property values 2. Convert data from one type to another 3. Copy data into the fields you require 4. Migrate data from one application to another

1, 2, 3

Which of the following are true statements about a case? Choose four. 1. A case is a collection of data. 2. A case is unique. 3. A case is a specific business transaction. 4. A case is a "template". 5. A case is created, processed, and resolved

1, 2,3,5

Which layouts can be used to display multiple records from a system of record? Choose two. 1. Table layout 2. Dynamic layout 3. Repeating dynamic layout 4. Repeating table layout

1, 3

Which two statements identify why you automate correspondence? (Choose Two) 1Automating correspondence allows for sending consistent information to users. 2Automating correspondence keeps all interested parties informed of the current case status. 3. Automating correspondence allows you to send timely communication. 4. Automating correspondence allows you to advance the case.

1, 3

Which types of steps can be configured in a case lifecycle? Choose two. 1. Collect information 2. Robotic automation 3. Display information 4. Update information

1, 3

A Case type is a _____ and a case is an _____? 1. Instance of the business transaction at runtime. 2. Pega application 3. Interface to the Pega platform. 4. Model of a business transaction.

1, 4

Question Which two of the following Views does the system automatically generate in Pega Constellation? (Choose Two) 1. Summary data View for a Purchase Order Case 2. Primary Fields View for the Sales Department Pulse 3. Insights View for product delivery details 4. Full Case View for the newly created Maintenance Service Case Type

1, 4

Which two components do you need to model data? (Choose Two) response - correct Responses 1. Data objects 2. Administrator accounts for everyone that contributes to the data model 3. External databases to store data 4. Fields

1, 4

Which two of the following terms describe the Pega Constellation design system? (Choose Two) 1. Presentation layer 2. Technology-specific tools 3. Low-code App Studio 4. UX builder kit

1, 4

Before estimating the project size and scope with the estimator tool, you need to define which of the following elements? Choose three. 1. Case type 2. Fields 3. UI 4. Number of BA and SA 5. Operator IDs 6. Personas 7. Data Objects

1, 6, 7

Match the project team member roles: QA, SME, product owner, citizen developers, SA, BA 1. Owns the product backlog and prioritization of the backlog items. Creates acceptance criteria 2. Has a deep understanding of a particular business topic and works with the project team to convey business needs and helps validate information accuracy. 3. Creates and executes functional and performance test scripts, participates as part of the scrum team. 4. They are Pega-enabled team members who use the App studio primarily and occasionally the Dev Studio to prototype application functionality and define business rules, SLAs, and processes. 5. Designs and configures the application. 6. Non-technical business users who participate in application development.

1. Product owner 2. SME 3. QA 4. BA 5. SA 6. Citizen developers

An application for a recruiting firm has an external System of Record for candidate work experience. The candidate work experience SoR supports an API for reading but not updating data. You are developing a job application case type. Candidates must add relevant work experience when filling out the application. Returning candidates must be able to make changes if necessary and push these changes back to the SoR. Which integration option do you use to address this use case? 1. Pega Service 2. Pega Robotic Process Automation 3. API integration 4. Pega Connector

2

In a job application case, a hiring manager and a recruiter must receive automatic email notifications when assignments are routed to their worklists. How do you configure this correspondence requirement? 1. Before the assignment, add a Send Email step. 2. Enable assignment notifications for the case type. 3. After the assignment, add a Send Email step. 4. Compose email notifications in the assignments.

2

In cases where correspondence needs to be sent to one specific user in the application, use a _____. 1. Name property 2. User reference 3. Property reference 4. Work party rule

2

Peter is a manager of a Branch which provides Car, Home, and Personal loans to customers. He wants to know the number of car loans made in a month compared to personal loans for the same period. Which type of metrics will provide the information he wants? 1. Process Metrics 2. Business Metrics 3. Loan Data Metrics. 4. Process and Business Metrics

2

What is the best way to capture feedback from a business stakeholder in real-time in Pega Platform? Choose one. 1. Record a Scenario Test case 2. Using Agile Workbench 3. Using the User portal 4. Request the business user to send a feedback email

2

Which statement best describes the benefits of following a prescribed design instead of a more customizable design? 1. Prescribed design creates a prescribed experience that does not need to be upgraded or updated in future application releases. 2. Prescribed design is made up of complimentary parts that work together to solve common business problems, improve user workflows, and meet or exceed legal requirements. 3. Prescribed design separates the pattern library and style guide from the rest of the design system to modularize the design process and simplify application upgrades. 4. Prescribed design is made up of individual parts that developers and designers are free to group together and style in any configuration for customizable applications.

2

Which studio is designed for SA and those responsible for business continuity? Choose one. 1. Prediction studio. 2. Admin Studio 3. Dev Studio 4. App studio

2

You configure approvals in Pega Platform by using the? Choose one. 1. Assignment shape 2. Approve/reject step 3. flow rule 4. approve/reject stage

2

You want to make the Date of Marriage field mandatory on a form if the Martial Status has been set to Married, how might you implement this? Choose one. 1. Use a radio buttons control to display all the option for the Martial Status and display the Date of Marriage next to the option Married. 2. Use a dropdown to display the Martial Status and make the Date of Marriage conditionally required when the Martial Status is Married. 3. Use a dropdown Date of Marriage and make is visible when the Martial Status is Married. 4. Use a calendar to display the Date of Marriage and make it visible when the Martial Status is Married.

2

As far as the Ruleset stack is concerned, rulesets can reuse rules from which of the following rulesets? Select two. 1. Higher rulesets 2. Built-on application rulesets 3. Lower rulesets 4. A parent application ruleset

2, 3

Which of the following statements are true about the Explore data landing page? Select two. 1. you can edit the application data. 2. After selecting an insight from the Explore Data landing page, you can create a chart. 3. After selecting an insight from the Explore Data landing page, you can filter, sort, or group data to view only the specific information that matches your business needs. 4. You can create new fields in an insight.

2, 3

When Configuration sets are created in App Studio, what rules are created and visible in Dev Studio? Choose three. 1. Data transform 2. Properties 3. Data pages 4. Classes

2, 3, 4

Select the correct statements describing a multi-step forms. Choose two. 1. A multi-step form can be added only to the Create stage. 2. A multi-step form can be assigned to only one manager. 3. A multi-step form can be assigned to a group of managers. 4. A multi-step form can be added to any Primary or Alternate stage.

2, 4

Which of the following are use cases for calculated fields configured with functions? Choose two. 1. An online ordering application calculates the cost for each item type by multiplying the quantity by the unit price. 2. A roofing supervisor tracks the amount of time that the workers spend preparing and performing jobs. As users enter a duration in each field, the cumulative total calculates in another field. The duration fields are in a field group list. 3. A roofing supervisor tracks the amount of time that the workers spend preparing and performing jobs. As users enter a duration in each field, the cumulative total calculates in another field. The duration fields are single input fields. 4. A testing facility wants to know the average score for each test that the facility provides. By test, you can create a test score list and then use the calculation to generate the results.

2, 4

Which two statements are true regarding approvals? (Choose Two) response - correct Responses 1. Users must be logged in to the application to provide approval. 2. You can configure a stage change to occur when a user provides approval. 3. Approval steps must be configured to go to a specific user. 4. A user can approve a purchase request through a mobile notification.

2, 4

ABC University is developing a scholarship application to allow students to apply for a scholarship online. This application should allow applicants to upload their academic grade sheets before the interview if they choose to do so. The scholarship department requires that case processing be paused after student submit their application, and applicants have up to 48 hours to submit their academic grade sheets before the interview schedule starts. How would you configure this requirement? 1. Create a parent and child case type and add a wait step to allow the child case to start 48 hours after the parent case starts. 2. Create an SLA rule on the grade sheet upload step with a deadline of 48 hours. 3. Configure a case-wide option action to upload grade sheets. Add a Wait shape with a timer set to 48 hours. 4. Create a parent case and a child case. The child case will be a spin-off case that is set to run 48 hours after the child case starts.

3

As part of an insurance claim case type, when field service agents file an assessment, they should select one of ten existing User IDs from a group of claim representatives. What type of field type do you configure to meet this requirement? 1. Text (single line) 2. Boolean 3. User Reference 4. Picklist

3

To select country from a list where you can enter a text, what type of control is used? 1. Text (single line) 2. Dropdown 3. Autocomplete 4. Radio button

3

Which is true of a process rule? 1. It is an abstract model of a business transaction. 2. It stores the data for the case. 3. It defines one or more paths the work can take and can be organized within stages. 4. It is a first level of organizing work in your case.

3

Under which circumstances does the Private Edit button appear? Choose two. 1. If the user is not allowed to check out. 2. Only if the rule is out-of-the-box rule from the Pega Platform 3. If another operator locks the rule 4. If the ruleset associated with the rule is locked.

3, 4

A stage underlined with a green line is a _________? 1. Alternative stage 2. Process stage 3. Resolution stage 4. Create stage

4

In a Loan Request Application, candidates must enter addresses for the previous ten years. What field type do you configure to collect this information? 1. Data list 2. Table list 3. Data reference with a single record 4. Data reference with multiple records.

4

Select which list puts the records into the correct order of reference/execution. 1. Operator ID, Application, Access group, Ruleset 2. Application, Ruleset, Operator ID, Access group 3. Access group, Operator ID, Application, Ruleset 4. Operator ID, Access group, Application, Ruleset

4

When an error occurs in an application, you must identify the cause of the error so that you can correct the application behavior. if you want to view the events that led to the error, which tool do you use? Choose one. 1. DB trace 2. Profiler 3. Performance analyzer 4. Tracer

4

Which of the following is a specific advantage of the Constellation design system? 1. Designed so that users can interact with business objects on multiple tabs. 2. Focuses primarily on B2C use cases. 3. Used in a single business context. 4. Embraces modular design.

4

Which of the following scenarios applies to case life cycle design? Responses 1. A customer contacts a call center to cancel service. After the agent addresses the customer issues, the customer decides not to cancel the account. 2. An online retailer creates three separate Pega Platform™ applications to handle purchase orders. One application manages customer orders from the website of the business. In the second application, the warehouse team checks inventory and packages the item for delivery. The business uses a third application to manage shipping from a third-party delivery service. 3. A farm creates a Pega Platform™ application to handle purchase requests. The first step is to get an accurate list of seed suppliers. A farm creates a Pega Platform™ application to handle purchase requests. The first step is to get an accurate list of seed suppliers. - no response given 4. A travel agency creates a Pega Platform™ application to handle travel booking. The business wants customers to request a reservation for a hotel room or flight, agency employees to validate the customer-provided payment information, and agents to send booking confirmation to the customer. The Pega Platform applicat

4

You have a requirement to add a bank routing number field to a view. Routing numbers must contain nine digits. How do you configure the field to support this requirement? Choose one 1. Use a decimal property type and make the field required. 2. Create an integer property and configure allowed number of digits to be nine. 3. Set the minimum and maximum values to nine in a text field. 4. Use an edit validate rule that validates the routing number pattern.

4

Which two of the following options describe modular design? (Choose Two) 1. An application-building development environment that uses graphical user interfaces. 2. A tool to build upon a series of components to create models of an application prior to launch. 3. A prescribed presentation layer with information architecture, interactions, accessibility, and data visualizations. 4. A method to design for more than one screen (such as mobile or desktop) to allow for functional essentials of the system to work properly. 5. An approach that allows users to learn the meaning of discrete elements on the screen so that they can be reused in multiple contexts.

4, 5

What is the difference between a page and a page list?

A Page stores the values of a group of related properties, and a Page List stores a list of Pages.

A property rule and a ____ is created when a new data object is added.

A class

What is the purpose of a filter in a report?

A report filter compares a data value in the record against a defined condition.

Under which circumstances does the private edit button appear? Choose two. A. If another operator locks the rule. B. Only if the rule is an out-of-the-box rule from the Pega Platform. C. If the ruleset associated with the rule is locked. D. If the user is not allowed to check out.

A, C

You have been asked to configure a rule for use in a business process that evaluates 4 properties- and returns a text value as a result. Which types of rules satisfy this requirement? Choose two. 1. Decision table 2. Map value 3. Decision tree 4. When rule

Decision table and decision tree 'When' rules can only return a Boolean. Map values are limited to 1 or 2 inputs.

Which tool allows you to identify accessibility issues within your application?

Accessibility Inspector.

A requirement states that if an expense reimbursement is for less than 1000, the request is routed to a Cost center manager. If it is greater than 1000, the request is also routed to a Director. In addition, if the request is for customer billable expenses, it must be approved by an Accounting Manager. How do you configure the process to satisfy these requirements?

Add a Approve/reject step, set the approval flow to cascading and use an Authority Matrix.

An online shopping application allows customers to update their contact and credit card information on their profile at any time while shopping online. How will you configure the case type to allow customer to update their address or credit card information separately during the shopping process? 1. Add an optional process to the customer profile stage. 2. Add optional actions to the case workflow. 3. Add a button on the billing info section to update the credit card and the associated address for it. 4. Add a collect information step in the first stage of the case to collect the updated address or credit card details.

Add optional actions to the case workflow.

When you create an application, what are the four roles created by default?

Admin, Author, User, and Manager

Which of the following is not a feature of the Clipboard viewer in Dev studio? Choose one. A. Use the Clipboard viewer to view pages of shared, sourced data. B. Use the Clipboard viewer to view background processes. C. Use the Clipboard viewer to view and edit case data during development. D. Use the clipboard viewer to assist in the design of process steps such as routing assignments etc.

B

Which of the following are the benefits of using calculated fields? Choose two. A. Calculated fields are indicated to users with a special character. B. Calculated fields reduce mistakes by avoiding the need for manual computation of values. C. Calculated fields update user form content when the user completes a step. D. Calculated fields automatically update whenever input values change.

B, C

Which of the following statements are not true regarding the Approve/Reject step? Choose one. 1. Single level approvals can be configured in either App or Dev Studios. 2. Approvals can be modified to include Service levels and views as needed. 3. Cascading approvals can only be configured in Dev Studio. 4. Cascading approvals are limited to 5 levels.

Cascading approvals are limited to 5 levels.

What are the two components of every case?

Case ID and Case status.

A view is associated with what?

Collect information step.

You want to send a screen capture image of a test result to your team members working on the application. What is the best way to achieve this?

Send a pulse message with the image attached to it.

When you specify the decision table for a decision shape, Pega Platform automatically adds a ___ for each decision result.

Connector

K is hired as the first support technician in a company that provides Internet services to customers. He needs access to a user interface where customer complaints and diagnostic tasks can be entered. How do you configure your application to support this requirement?

Create a new persona named Support technician. Create a user account for K and assign him this persona.

If you want to ensure the value of a SSN is 11 digits, what is the best approach to enforce this policy?

Create a text property and add an edit rule to the property. Edit rule validates pattern of a text.

Which of the following is not an available choice for routing in the App Studio? Choose one. 1. Custom Activity 2. Use Business logic 3. Work queue 4. Specific user

Custom activity

Configuration settings are data instances of?

Data-Configuration-Setting class.

What links the data to the system of record?

Data page.

In a loan request application, candidates must enter addresses for the previous ten years. What field type do you configure to collect this information?

Data relationship multiple records

Which scenario best describes the type of information that is stored in the pxRequestor page?

Data that describes the currently logged on user: their security and access levels, email and other personal information.

Dev Studio is low code, while App Studio is not. True or flase?

False

When configuring the data save plan on a savable data page, you should specify only one data save plan option. True or false?

False

In the Tracer tool, you can only monitor variables defined on the pyWorkPage Clipboard page. True or false?

False.

When configuring the data save plan on a savable data page, you should specify only one data save plan option. True or false?

False. The data save plan for a savable data page details how saves are performed. You specify the plan in the data save options sections of the savable data page. You can specify multiple save options, where each save option is associated with a When rule that determines when that save option is used.

What is true about the passed deadline milestone when referring to SLA?

Goal and deadline milestones do not repeat, passed deadlines can repeat. The passed deadline clock does not start with a goal and/or deadline.

Which sentence best describes an aspect of application level security?

Identify authorized users who need access to the application.

What is the purpose of the Inventory page in an application?

On an application's Inventory page, you can view lists of all personas and data objects in your application.

As a SA, if you notice that one field in your application has a wrong label which has to be corrected, what type of version do you use to correct the label?

Patch

What allows the organization to identify unique needs for application users, which could include different user interfaces to meet those needs?

Personas

Stages displayed on top of the case designer landing page are described as?

Primary stages

In a Travel application, customers create an itinerary and reservation for flights, hotels, and vehicle rentals; child cases handle each reservation. if the customers change their travel itinerary, what is the best approach to ensure that the data in the child case is synchronized with the parent case? 1. Use data propagation 2. Reference the data 3. Use a Calculated value 4. Use a business condition

Reference the data

Data objects are created to support which best practice?

Reuse and inheritance.

To invite a user to the application what needs to be provided?

Role and Email adddress.

As a developer, you have configured a Decision table for a cascading approval with authority matrix. When testing this approval, you see that the Decision table always returns only one result. What should you do to fix this problem? 1. Add more rows to the Decision table. 2. Set the Decision table to Evaluate all rows. 3. Change the cascading approval to use Reporting structure. 4. Replace the Decision table with a Decision tree.

Set the Decision table to evaluate all rows.

What offers a digital format for gathering users that have a single, common interest?

Spaces

Peter, a SA is working on the Leave Request case type in an HR application in the App Studio. He needs to configure a Passed Deadline with urgency of 50 and passed deadline action to trigger an email to HR director. However, he does not see an option to configure a passed deadline action on the SLA. What should he do to complete the deadline configuration?

Switch to Dev studio to complete the passed deadline configuration.

Which of the following statements best describes the purpose of Privilege records?

They are used to control access to rules.

A work group gives users access to a work queue shared among users from different business units. True or False?

True

A work group gives users access to a work queue shared among users from different business units. True or false?

True

In Pega, End users can also personalize the default dashboard by publishing changes to their dashboard instance. True or false?

True

When configuring an Action set on a UI, one or more events can trigger an action, and an event can trigger more than one set of actions. True or false?

True

Data records provide values for the fields associated with a particular data object and can be stored outside the case. True or false?

True Applications often require access to data that is used to process cases but is not directly part of the application. Data records provide values for the fields associated with a particular data object and can be stored outside the case. As a result, you can widely reuse and reference data records. Data records define permissible values for data fields. Limiting the input values to valid options reduces errors and allows for automation.

You can create PDF to capture error messages from your application to send for further analysis.

True If you create a PDF for debugging purpose, ensure you remove the step or turn it off before application use in the production environment.

The rules from all branches in the current application and built-on applications are visible and accessible at both design and run time. True or false?

True.

In Pega, you can associate user roles to Studio channels. True or False?

True. You can associate roles to Studio channels (App studio, Admin Studio, and Dev Studio) and web channel interfaces (User portal or an application-specific channel).

What is the best way to manage access to specific records, such as flow actions and correspondence records?

Use the Privileges tab in the Access Manager to manage access to specific records.

The _____ is a reusable configuration of UI elements that you can use in any context. The ______ is an interface for collecting data from users and processing the work.

View, Property

When a case enters the Search duplicate cases step, the system uses basic conditions and ____ to compare specific property values with cases already present in the system.

Weighted conditions

When a case enters the Search duplicate step, the system uses basic conditions and _____ to compare specific property values with cases already present in the system.

Weighted conditions

Agile workbench integrates with Agile Studio, Jira and Agile central via ____

an industry standard SOAP api

When creating Pega applications, you always have to define and use your own portal templates to set the screen layout and required features. True or false?

false You can configure a portal with predefined portal templates to set the screen layouts and required features.