RMA Study Set
Where should a blood pressure cuff be placed on the arm?
1-2 inches above antecubital space
How many pairs of ribs are there?
12 pairs
One tablespoon is equal to how many mL?
15 mL
How many lines (spaces) below the letterhead should the date be placed when composing a business letter?
3
What provides information about the test that is ordered, how results will be reported, important information, and info for billing and coding?
A Requisition form
Which document helps consolidate a large amount of details, like vital signs, onto one single page?
A flow sheet
Which ancillary service endorsement should be used when you want the mail piece forwarded and a notice of the new address sent to the sender?
Address service requested
What is a covered entity?
Any provider who submits electronic claims to Medicare
What ancillary service endorsement is used when the sender receives a notice of the new address, but the mail piece is neither forwarded nor returned?
Change service requested
What part of the Eyeball secretes Aqueous Humor, controls the shape of the lens, and holds the lens in place?
Ciliary Body
What is the dispersion of heat by air currents?
Convection
What forms are used to evaluate a patient's progress and response to treatment over time?
Flow sheets
What ancillary service endorsement is used when the mail piece is forwarded for 12 months; in months 13 through 18, the mail piece is returned to the sender with the new address attached?
Forwarding service requested
What type of medicine focuses on the whole patient, social, emotion, and spiritual needs for physical treatment?
Holistic medicine
What is a heat treatment that involves placing extremities into hot wax to relax muscles?
Hot paraffin
What route is the PPD skin test administered?
Intradermal
injection given deep into a muscle. Most common aare deltoid, gluteus medius, vastus lateralis. Gauge between 18-23, angle 90 degrees, penicillin often given this way
Intramuscular injection
Given directly into a vein, used in emergency situations. Gauges between 20 and 21
Intravenous injection
How is TB treated?
Isolation and four antibiotics
What does dehydration do to blood pressure?
Lowers it
A patient should expect high-quality hospital care and protection according to what?
Medical Patients Rights Act
Which designates a standard business envelope?
No. 10
What is observed during the atrial contraction of the cardiac cycle?
P wave
What are medications that are given outside of the digestive tract, like injections?
Parenteral medications
What form requests demographic information from new patients?
Patient registration form
Type of mail that is Newspapers and periodicals
Periodicals
Type of mail that offers overnight delivery, up to 70 pounds
Priority express mail
type of mail that is First-class mail weighing more than 13 ounces, and expected to be delivered between one, two, and three days
Priority mail
What tool is used to hold back the edge of a surgical incision?
Retractor
What ancillary service endorsement is used when the mail piece is returned to the sender with the new address attached?
Return service requested
What schedule drugs are not accepted for medical use?
Schedule I
What is watery drainage that is tinged with blood?
Serosanguineous drainage
Type of mail that consists of Advertisements, circulars, newsletters, small parcels, merchandise
Standard mail
Type of mail that consists of Merchandise, catalogs, printed material, computer media
Standard post/package services
What is the proper order for obtaining vital signs?
T, P, R, BP
What is the federal program that provides health care benefits to families of current and retired military personnel?
TRICARE
Which law states that individuals are able to learn what credit info is available about them, and allows consumers to correct/update credit information?
The Fair Credit Reporting Act of 1971
What is the PPD skin test for?
To test for Tb
What types of medications are applied to the skin or mucous membranes?
Topical
What law requires that a full written disclosure concerning the payment of any fee, will be collected in more than four installments?
Truth in Lending Act of 1969
Which contagious disease is caused by the bacterium Mycobacterium tuberculosis?
Tuberculosis (TB)
This Act allows adults of sound mind to donate parts of their body more medical research after their death
Uniform Anatomical Gift Act
Which precordial electrode is placed in the fourth intercostal space to the left of the sternum?
V1
How is TB spread?
airborne droplets
What is accounts payable?
amount physician owes others
What is a K-pad?
an electic, water-filled pad used for dry heat
What is the name for a service provided by the U.S. Postal Service that permits giving the Postal Service instructions on how to handle mail that is undeliverable?
ancillary service endorsements
A condition in which levels of hemoglobin in the red blood cells are insufficient
anemia
What is an abnormal widening or ballooning of a portion of an artery, related to weakness in the vessel wall?
aneurysm
what is the muscle that counteracts the action of another muscle?
antagonist
a small appendage attached to the cecum, no known function in humans
appendix
What is not included as a form of moist heat therapy?
aquamatic K-pad
What form authorizes the insurance company to send payments directly to the physician?
assignment of benefits
What is the rate chest compressions should be given for CPR?
at least 100/minute
A white contrast agent used in x-rays that passes through the digestive system. Coats the inside of esophagus, stomach, or intestines to help diagnose diseases
barium
Which 2 letter styles are used most often in the medical office?
block and modified block
style of letter writing in which all lines are flush with the left margin
block style
the destruction of tissue with a cautery
cauterization
an agent or device used for scarring, burning, or cutting skin or tissues with heat, cold, electric current, or chemicals
cautery
What part of the brain is responsible for interpreting sensory information and initiating body movements?
cerebral cortex
What type of mail service should be used when mailing a document that bears legal significance and would be difficult to replace?
certified mail
process of growing organisms to see what antibiotic will work best to treat the infection
culture sensitivity test
An office that generates all patient statements on the same day, once a month is an example of...
cycle billing
How is anemia caused?
decreased healthy red cell production, increased erythrocyte destruction, or blood loss from heavy menstrual periods or internal bleeding
what is an example of an intentional tort?
defamation of character
Peptic ulcer disease occurs most frequently in what part of the small intestine?
duodenum
What is considered a covered entity?
electronic claims clearing house
What is a record of a service for billing and insurance processing?
encounter form
What is the islets of Langerhans?
endocrine portion of the pancreas
What are bronchioles made of?
epithelium and smooth muscle
What is the term for accumulation of fluid, pus, or serum in tissue that became hard and crusty?
exudate
Type of mail that consists of letters, postcards, business reply cards; letters weighing less than 13 ounces; sealed and unsealed, handwritten or typed material
first-class mail
a list of drugs approved by the insurance company is called what?
formulary
injection given in the dermal layer of skin, short needle and small gauge used, anterior forearm is most common, small wheal is raised on skin, gauge 25-26
intradermal injection
What are 3 symptoms of TB?
long lasting cough, hemoptysis, night sweats
When sanitizing instruments, an MA should use what?
low-sudsing agent with a low-pH
Where is TB bacteria mostly found?
lungs
What is the brain stem?
midbrain, pons, medulla oblongata
style of letter writing in which the date, complimentary close, and signature line begin at the center of the page, with all other lines at the left margin
modified block style
modification of scheduling that gives several patients an appointment on the hour, knowing that some will be late
modified wave scheduling
A urine pregnancy test is ideally tested using what method?
morning specimen
What is an advantage of managed care organizations?
nominal copayment
what type of questions could be useful in drawing out patient information?
open-ended questions
Which HMO model is where providers treat both HMO and non-HMO patients?
open-panel HMO
What must be proven in a case of defamation of character?
proximate cause
What type of mail is the safest way to send first-class or priority mail because it is tracked at each stage as it moves throughout the mail system?
registered mail
What are the "Seven rights" of drug administration?
right patient, drug, dose, time, route, technique, documentation
what is an amphiarthrotic joint?
slightly movable joint
The stretching and tearing of ligaments results in a...
sprain
defines the period of time during which a patient may file a lawsuit
statute of limitations
When wrapping instruments for the autoclave, the material should be...
strong and permeable
injection given in fatty tissue layer that lies just below the skin. Most common sites are upper part of arm, anterior thigh, upper back, and abdomen, gauge range 23-25, 45-degree angle, insulin and epinephrine are given this way
subcutaneous injection
rotation of the forearm and hand so that the palm faces forward or upward
supination
What is the goal of wave scheduling?
to begin and end each hour on time
What is also known as the eardrum?
tympanic membrane
When obtaining the temperature via the aural route on adult, how should you pull the patient's ear?
upward and out
what is the excretory duct of the testes?
vas deferens
What is the set of standards used for all health care transactions?
version 5010
If dependent coverage is selected, the premium is...
waivered
a scheduling system that is set to begin and end each hour on time, in which each hour is divided into equal segments of time depending on how many patients can be seen in an hour
wave scheduling
